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Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Stamped Product Reviews & UGC helps BigCommerce stores collect and showcase customer reviews, photos, and videos to boost trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it's the right fit for your store.

Reviews (236)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

inf...com

Jul 13, 2021  on Bigcommerce

Stamped.io FAILED - At one time I gave them 4 stars, now they get 1. They stopped sending review requests and blamed Bigcommerce. It takes 3-4 days to get a response from support. Meanwhile customer loyalty program is not being updated and reviews are not going out. They are not cooperating in exporting my old reviews, and the exports I have gotten in the past do not have product ID's so converting them to a new provider is a pain. It's too bad, I really liked them up until now but I feel let down and not valued as a customer. I only got canned responses for the issue of not sending new review requests. Seriously become a joke. I will be finding a new provider ASAP.

sup...com

Jun 05, 2021  on Bigcommerce

Great platform - Love stamped! Wish the volume pricing was a bit better however. Great customer support.

tej...com

May 21, 2021  on Bigcommerce

Awesome app - Awesome app for collecting reviews, and way cheaper that Yotpo. I've used them both, this is the best.

tin...com

Apr 21, 2021  on Bigcommerce

Great App. Great Support and Service! - We've been using Stamped.io for our product review system for years. Consistently great service and support over the years. Always responsive to our questions. For example: Because of OUR BigCommerce theme customizations, every time we apply a bigcommerce theme update, our review ratings disappear. Which is not Stamped.io's fault. But Stamped.io fixes it for us IMMEDIATELY every time. We really appreciate the consistent and responsive support!

bob...com

Apr 06, 2021  on Bigcommerce

Great service/value - Stamped.io is a rare find for me in that the value for the services that you get are excellent compared to competitors and the customer service is really top-notch, both knowledgeable and quick. "Icing on the cake" they're always adding new features too.

mat...com

Mar 19, 2021  on Bigcommerce

Great App - Came over from KudoBuzz and love it. Does what it says it will do and at a good price. Should have switched over a long time ago.

sal....au

Mar 18, 2021  on Bigcommerce

Super App - User friendly app for both users and website Administrator. Great Team at Stamped, who are very quick to customize solutions tailor made for us. Thank you very much

tra...com

Feb 03, 2021  on Bigcommerce

Great Great Great - Great software, great service, and great support.The main reason Stamped is better than the rest is their support team is responsive and talented.

tra...com

Feb 03, 2021  on Bigcommerce

Great Great Great - Great software, great service, and great support. The main reason Stamped is better than the rest is their support team is responsive and talented.

bet...com

Jan 09, 2021  on Bigcommerce

Very Happy! - Just installed this app to replace yet another that wasn't working for us. So far this one is excellent! Support is excellent which is RARE for an app. Thank you!!

sha...com

Dec 14, 2020  on Bigcommerce

Best Free Option - This is by far the best free Review app on the BigCommerce Market. No need to pay for another one when you get the basics plus some with their free version and then it gets better from there.

ton...com

Dec 04, 2020  on Bigcommerce

Used to have amazing customer service - Stamped used to be good, But something has changed and the customer service took a bad turn :(

big...com

Nov 30, 2020  on Bigcommerce

Great review app and customer service is top notch! - Stamped.io has some of the best customer service I've experienced in the tech industry. They consistently go above and beyond what other app or plugin companies do. Our review section looks seamlessly integrated into our existing design which was important to us. Highly recommended!

sos...com

Nov 08, 2020  on Bigcommerce

Thank you Stamped.io - Great app. Customer support is great and super fast. Highly recommend someone who is looking for a product review app for their eCommerce website.

mha...com

Nov 04, 2020  on Bigcommerce

What Great Customer Support! - It is rare to get such quick and helpful customer service, but Stamped.io did it! They answered my questions, clarified what I was asking (because I was confused), and they enhanced my site . Best part... they made it SO easy!

inf...com

Oct 30, 2020  on Bigcommerce

Great app/Service - This is a great app and the service team is super fast and friendly. Really happy with it after using for a couple of years

dou...com

Oct 25, 2020  on Bigcommerce

redapplefireworks.com ❤️ Stamped - The product is obviously awesome, but the amazing Stamped Teams makes this a winner. Questions and/or issues are consistently resolved quickly and accurately. Thanks, Stamped Team!

sal...com

Oct 20, 2020  on Bigcommerce

Superb App and Easy to Use - Stamped.io is an excellent review app and customer service team is superb! My only suggestion for improvement is to syndicate reviews to Google. Keep it up Tommy and team!

pau...com

Oct 20, 2020  on Bigcommerce

Good job guys - Finally after 20 years in eCommerce, we have reviews on our site! Thanks for making it easy to implement!

dav...com

Oct 20, 2020  on Bigcommerce

Top Notch! - Top notch app, has really helped my business to grow by giving the customer assurance that others have had a good experience!

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