Amazing App!! - I just made the switch from ShopperApproved and could not be happier. I have reviews and loyalty for less than I was paying just for reviews. Staff is friendly and quick to help resolve any questions I had. The UI is also seamless and easy to use. Highly recommend.

Great support - The support team is fantastic, and the product is great. We've been using them for years and it was a big step up from ShopperApproved. Now that they offer a full integration with Google, no complaints.I do wish they self-hosted reviews, e.g. stamped.io/yourcompanyname/ in the same way that other review providers do. Still 5 stars!

Great support - I do wish they self-hosted reviews, e.g. stamped.io/yourcompanyname/ in the same way that other review providers do.

Good for smaller stores. - I do wish they self-hosted reviews, e.g. stamped.io/yourcompanyname/ in the same way that other review providers do.Also understand that the more reviews you have, the more this app does not work. The other reviews on here complaining the app doesn't function for large stores is accurate.

Great support - The support team is fantastic, and the product is great. We've been using them for years and it was a big step up from ShopperApproved. Now that they offer a full integration with Google, no complaints. I do wish they self-hosted reviews, e.g. stamped.io/yourcompanyname/ in the same way that other review providers do. Still 5 stars!

Great App, Easy to use with good customer service. - Happy with this App, simple to use and cost effective solution for gaining reviews. Customer service has always been quick and helpful.

Has gone downhill - Unfortunately as other reviewers have pointed out, Stamped.io has really gone downhill over the past year since they were acquired. We're lucky to go 1 month without an issue that's on their end. These aren't small issues either. As someone else noted, both their review and loyalty functionality has been broken for BigCommerce for over 3 weeks. Not to mention the ongoing slow load of all their widgets and admin control panel which has been happening since we onboarded over a year ago. I was swayed by all the good reviews, but do your own due diligence before locking yourself in with them. They used to be great, but not sure they'll ever get back to that. We'll likely be switching.

Product is clunky, support is slow - 2 stars because the product has overall great potential. The support has been relatively terrible. We chose stamped.io because unlike Yotpo, the sales team wasn't pushy and they were very informative. The product seems to have an amazing core functionality and has outstanding potential. If it works, it works just as good if not better than other review platforms. BUT....After our go live date, we experienced a configuration issue where the programmed URL was our trial store. This prohibited all orders and products from not importing correctly. At first, stamped indicated this is an issue on the BigCommerce side. After a ticket with bigcommerce that indicated the API is fully operational, it took several more emails to convince stamped support it was a stamped issue. We found the issue and sent to tech support which they finally changed and the problem was corrected. Several small issues occurred all with a support ticket created via email. Support is slow to respond. Tickets take minimum of 24 hours to receive a response and all of them have came in the morning hours (eastern time). Support appears to be foreign and English is clearly a second language. It hasn't caused many problems, but sometimes you have to explain things again so someone understand. When you do that - it's another 24 hours before someone responds. We imported all of our old orders into the store from a previous eCommerce platform. This maxed out our monthly order limit. We were told this was corrected. It was not. We requested again. We have not heard back as of yet. The dashboard is slow to respond. We calculated the time it takes to go between modules (reviews vs. loyalty) and at one point it took 19 seconds to load the platform. Other times faster, but you are waiting on most things to load beyond a reasonable level. The product at it's core is good. But everything around it is bad. I still would NOT choose Yotpo, but we will likely be looking at another provider at the end of our term that has been pre-paid unfortunately.

Product is clunky, support is slow - 2 stars because the product has overall great potential. The support has been relatively terrible. We chose stamped.io because unlike Yotpo, the sales team wasn't pushy and they were very informative. The product seems to have an amazing core functionality and has outstanding potential. If it works, it works just as good if not better than other review platforms. BUT.... After our go live date, we experienced a configuration issue where the programmed URL was our trial store. This prohibited all orders and products from not importing correctly. At first, stamped indicated this is an issue on the BigCommerce side. After a ticket with bigcommerce that indicated the API is fully operational, it took several more emails to convince stamped support it was a stamped issue. We found the issue and sent to tech support which they finally changed and the problem was corrected. Several small issues occurred all with a support ticket created via email. Support is slow to respond. Tickets take minimum of 24 hours to receive a response and all of them have came in the morning hours (eastern time). Support appears to be foreign and English is clearly a second language. It hasn't caused many problems, but sometimes you have to explain things again so someone understand. When you do that - it's another 24 hours before someone responds. We imported all of our old orders into the store from a previous eCommerce platform. This maxed out our monthly order limit. We were told this was corrected. It was not. We requested again. We have not heard back as of yet. The dashboard is slow to respond. We calculated the time it takes to go between modules (reviews vs. loyalty) and at one point it took 19 seconds to load the platform. Other times faster, but you are waiting on most things to load beyond a reasonable level. The product at it's core is good. But everything around it is bad. I still would NOT choose Yotpo, but we will likely be looking at another provider at the end of our term that has been pre-paid unfortunately.

Excellent App + Tech Support - Stamped is easy to install and runs very smoothly with minimal maintenance. When we do have some technical questions, their tech support is always super friendly and would resolve any issues right away.

you're doing a good job, improve it. - Customer service works well, responds quickly to my questions. I really appreciate that. The application needs to be developed. On the customer review page, the reviews cannot be sorted by date, which is a big problem.

Great Product and Support - Very easy install - Stamped was very easy to install. Support has rarely been needed, but when it has been the experience and resolution time has greatly exceeded my expectations. 5 stars!

Great product, Excellent Customer Service, Fair pricing - So far, much happier with Stamped compared to other options. Customer service is very helpful, pricing is fair, and the features are great!! Highly recommend!

Review System - increased our reviews 5x over. Worth every penny. Video and pic reviews are great. Happy customer and highly recommend

Expensive, Terrible Support - Waited 48 hours for a response to a ticket about reviews not displaying on our site. We got an automated, we received your request but nothing else. Really regretting I didn't actually read the reviews before spending the time and money as this kind of support seems pretty common.

Non-Existent Customer Support - STAY FAR FAR AWAY. They have the worst support of any company I have ever seen. They do not respond to support emails (we have sent several over the course of a few days and are still awaiting a response) and there is no phone number to contact anyone to get an actual human on the phone. Whatever benefit this application has is severely outweighed by the non-existent customer support. I would not recommend this app to anyone, ever.

Tons of issues - support desaster - I have 7 stores on bigcommerce and i installed this app. To use this app and to link it with google merchant center, it costs 100$/monthly. I'm paying 700$, i even didn't get any discount to put this app. This app is a nightmare, tons of problems : https://prnt.sc/sqqnPV46SVYy I have reported this issue 7 days ago, not a single answer, the issue is there on 6 stores on 7. They have fixed one but they can't provide dead line for the others one. Worst, we have changed the url of our websites. Until now it was , name.bigcommerce.com. We have migrated to new domain. The issue is the app doesn't take in consideration the migration so the reviews are blocked by google merchant center. After getting ignored for 7 days, this is the answer i got from the support : Hi, Thanks for your continued patience here while we continue to work through your ticket. I do apologize for the longer than usual wait times we've been experiencing. While I can't provide a definitive timeline right now, we will do our best to keep you updated on progress. I appreciate your time and hope to have a solution your way soon. They have fixed one store 3 weeks ago with the same issue but can't provide a timeframe for the other 6. To summarise, this app is extremely expensive, i'm paying 700$/monthly for a desaster support. We are looking for a solution to remove this app asap.

No support - tons of issues - I have 7 stores on bigcommerce and i installed this app. To use this app and to link it with google merchant center, it costs 100$/monthly. I'm paying 700$, i even didn't get any discount to put this app. This app is a nightmare, tons of problems : https://prnt.sc/sqqnPV46SVYyI have reported this issue 7 days ago, not a single answer, the issue is there on 6 stores on 7. They have fixed one but they can't provide dead line for the others one.Worst, we have changed the url of our websites. Until now it was , name.bigcommerce.com. We have migrated to new domain. The issue is the app doesn't take in consideration the migration so the reviews are blocked by google merchant center. After getting ignored for 7 days, this is the answer i got from the support : Hi,Thanks for your continued patience here while we continue to work through your ticket. I do apologize for the longer than usual wait times we've been experiencing.While I can't provide a definitive timeline right now, we will do our best to keep you updated on progress.I appreciate your time and hope to have a solution your way soon.They have fixed one store 3 weeks ago with the same issue but can't provide a timeframe for the other 6.To summarise, this app is extremely expensive, i'm paying 700$/monthly for a desaster support. We are looking for a solution to remove this app asap.

No support - tons of issues - I have 7 stores on bigcommerce and i installed this app. To use this app and to link it with google merchant center, it costs 100$/monthly. I'm paying 700$, i even didn't get any discount to put this app. This app is a nightmare, tons of problems : https://prnt.sc/sqqnPV46SVYy I have reported this issue 7 days ago, not a single answer, the issue is there on 6 stores on 7. They have fixed one but they can't provide dead line for the others one. Worst, we have changed the url of our websites. Until now it was , name.bigcommerce.com. We have migrated to new domain. The issue is the app doesn't take in consideration the migration so the reviews are blocked by google merchant center. After getting ignored for 7 days, this is the answer i got from the support : Hi, Thanks for your continued patience here while we continue to work through your ticket. I do apologize for the longer than usual wait times we've been experiencing. While I can't provide a definitive timeline right now, we will do our best to keep you updated on progress. I appreciate your time and hope to have a solution your way soon. They have fixed one store 3 weeks ago with the same issue but can't provide a timeframe for the other 6. To summarise, this app is extremely expensive, i'm paying 700$/monthly for a desaster support. We are looking for a solution to remove this app asap.

Amazing customer service - I had trouble getting everything installed correctly and the support at Stamped.io was amazing. They were quick to respond and helped get everything working perfectly!