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Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Reviews (233)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

mat...com

Jul 24, 2020  on Bigcommerce

Lots of features and very responsive customer service - The platform has tons of functionality. It takes sometime to get to understand it and get it setup but so far things are working really well. Customer service is email based but very responsive and proactive.Great so far.

inf...com

Jul 23, 2020  on Bigcommerce

Feature Packed! 100% must have! - Brilliant and easy to setup! Packed with features that every store will use and benefit from. Looking forward to maximising the use of Stamped. The Support team are super helpful, fast and friendly! I reached out with a question and the team went above and beyond to ensure everything was looked after.

sto....ca

Jul 19, 2020  on Bigcommerce

Great app- great customer service to get us started - Pretty straight forward to use, I really like the moderation of reviews and the support is easy to get a hold of.

inf...com

Jul 13, 2020  on Bigcommerce

Must Have App - Amazing app, good price and fabulous customer service. Comparing to all the other review services Stamped.io is the best out there!

Robert

Jul 10, 2020  on Bigcommerce

Amazing App for Any Store - Stamped.io has helped us increase our customer reviews EXPONENTIALLY! Not something that could have happened with BigCommerce's default product rating system. As an added bonus, Stamped comes with so many extra features, it can truly benefit many aspects of our e-commerce store including marketing and SEO. Also, it's able to integrate with many common apps to enhance their functionality. Very amazing!

mik...com

Jun 26, 2020  on Bigcommerce

Great app, fantatic service - The app does exactly what it's supposed to. The Stamped team assisted with migrating our existing native reviews onto the platform, and have always been extremely responsive and helpful with any other issues that came up along the way. Highly recommend!

bar...com

Jun 24, 2020  on Bigcommerce

Great service! - The guys at Stamped.io were extremely helpful in setting up the software, transferring existing reviews for me. Easy to use software and help always on hand. Thank you.

mic...com

May 20, 2020  on Bigcommerce

Seems easy will give it a try :) - Seems easy will give it a try :)I liked the starter checklist walkthrough

who...com

May 19, 2020  on Bigcommerce

Seems to be good so far - We use this app for our e-commerce platform is it seems to be OK! A few features I would like but overall does the job. www.cannacomforts.com

iCoverLover

May 05, 2020  on Bigcommerce

Support is superb - The software is amazing as well as the customer support, super responsive and assist in every way they can.

inf...com

May 05, 2020  on Bigcommerce

Outstanding - Customer service with this company is outstanding, the communication is excellent and responsive, thank you, great job.

inf...com

Apr 23, 2020  on Bigcommerce

The most successful review service we've tried - We've tried several review services and customers seem to be most responsive to Stamped.io's request for reviews. We're very happy with it and would recommend to others.

adm...com

Apr 23, 2020  on Bigcommerce

Great service - Recently moved from another review tool to Stamped.io - very helpful staff answering my questions and sorting the issues out quickly, and easy to move everything over. The instruction on BigCommerce integration is easy to follow, which makes life a lot easier when I was modifying the codes myself.

Apr 04, 2020  on Bigcommerce

Probably The Best Support We've Ever Seen - Extremely quick to respond to any issues. Literary a couple of minutes. APP works very good. A lot of features and tweaks...

yh....com

Apr 02, 2020  on Bigcommerce

Best app and Fantastic support - Stamped.io is one of the best apps on Big Commerce. Support team very quickly helped me.

alw...com

Mar 26, 2020  on Bigcommerce

Still getting acquainted - Still learning about this app, but so far I have no issues to report. I have not received feedback from customers yet though and I have been using this app over 6 months. I cannot tell if customers are ignoring or simply not getting notified.

mel...com

Mar 09, 2020  on Bigcommerce

Great app and support - The app and support have been great to work with. We had to switch from Yotpo when it's integration coding started causing our theme to not function properly. It was easy to switch over an import all of our reviews from Yotpo. Stamped.io was great at responding to any questions that we had and helped get us up and running. Since then, they have continued to be great at answering questions and helping us make sure the integration is still solid after updating our theme.

eri...com

Mar 06, 2020  on Bigcommerce

great product, great support - Stamped has been a good move for us. We do miss a couple of minor things from the previous company we were with but are learning to do without these. The Stamped team helped with the migration and the everything was pretty smooth with the switch. The reviews are coming in and things are working the way we would expect them too. We have looked at adding the rewards and referrals upgraded but the cost associated with this is pretty steep so we are looking at other BC partners to add this feature to our site.

sko...org

Feb 21, 2020  on Bigcommerce

Nice Looking Reviews and Good Customer Service - As the previous review said, there have been a few bugs with the app, but Stamped.IO has been quick to respond to any issues and fix them. The reviews look really great on our store! So far I am happy that we added this app to improve our reviews.

apr...com

Feb 13, 2020  on Bigcommerce

Excellent Customer Service - I just switched from Smile.IO to the new Loyalty and Rewards with Stamped.IO - a few glitches along the way but super helpful and quick response to all my questions and issues! Now we are up and running with a new and improved rewards program that is integrated with the reviews!

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