Taranker.Com Logo
Stamped Product Reviews and UGC logo

Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Reviews (235)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

apr...com

Feb 13, 2020  on Bigcommerce

Excellent Customer Service - I just switched from Smile.IO to the new Loyalty and Rewards with Stamped.IO - a few glitches along the way but super helpful and quick response to all my questions and issues! Now we are up and running with a new and improved rewards program that is integrated with the reviews!

mar...com

Jan 31, 2020  on Bigcommerce

Stamped on Big Commerce - Just upgraded from the free to basic plan. They were very helpful with support. Hopeful Stamped will bring in the reviews I need.

Admin

Jan 24, 2020  on Bigcommerce

Great Value, Superior Service - I believe Stamped provides the best value out of any CGC platform. The setup was incredibly easy, it does everything I need it to do, and the customer support has been excellent. I had concerns knowing that their team is based in Singapore, but this has not been an issue whatsoever. They can usually respond and take action on any of my requests within 24hrs. They have been very easy to work with, and they have helped me many times over the last month or so. Their display widgets look great, and the front end works well. I would recommend them to any e-commerce store looking to take advantage of CGC.

con...com

Jan 17, 2020  on Bigcommerce

Very Grateful - I cannot tell you how many times their customer support has helped me. They are all fantastic and I keep finding new tools and tricks in the app itself. Most of my questions are answered within their blogs but if you need extra help they are always happy to help and they've never made me feel stupid!

wma...com

Jan 13, 2020  on Bigcommerce

great customer support - Stamped.io's support team very quickly helped me get up and running--first via email and later via a staff account on my website that allowed them to set up everything quite easily. I'm looking forward to lots of positive reviews myself now.

med...com

Jan 09, 2020  on Bigcommerce

Excellent Product & Support - We needed additional help getting the app configured with BigCommerce, and these folks were super helpful in getting everything working. It has been a great addition to the store, and we know it will be helpful for conversions and adding nice features to product pages which is what we wanted. The app is easy to use, has a nice dashboard to moderate and configure, and see what's going on at a glance. Highly recommend stamped.io, thank you!

enq....uk

Jan 08, 2020  on Bigcommerce

Great Company - Great company to work with. The support is great too. We used to use another company to collect our reviews but they were so expensive and very difficult to deal with when there was a problem. I switched to Stamped and we never looked back. The support is great, the price is right and there are constantly keeping the features up to date and new features are added. I can highly recommend Stampted. Works with Google Feed, Google Rating, Facebook, Instagram and so on.Thank you for the support and amazing service.Anguel

ill...com

Jan 03, 2020  on Bigcommerce

Great value, great product - Collected more reviews in a short amount of time than we ever did. The product is very well price compared to competitors. Support is great and quick. Product is very sleek looking. Easy to integrate and best of all..It actually collects real reviews regularly from customers. Does what they advertise and more. Big fan, recommend!

myd...com

Dec 31, 2019  on Bigcommerce

Excellent app & Service - I look through all the review apps at BigCommerce App Marketplace and then found the Stamped.io. Since I am a freshman on managing websites. It is a challenge and many problems I may occur. Luckily, I can ask questions by the app and the supporters will reply to me just a few hours (even within one hour). They solve my problem and save my time. The app has a simple and easy-to-use panel. It is sooooo flexible that I can customize the style and other things per my mind.

vlo....co

Dec 18, 2019  on Bigcommerce

Exceptional customer service and a great tool - definitely recommend! - I have been using Stamped.io for several years. It offer all the functionality and more of more expensive review tools, at a fraction of the price. The customer service is exceptional too! I have contacted Stamp.io on several occasions for support and every time they have resolved my issue promptly and courteously. Their response time is typically pretty quick. Recently Elvis helped me and he really did go out of his way to create scripts to work with a theme, which their support were reluctant to help with. All of their support staff and knowledgeable and willing to assist.The tool seems straightforward to integrate and easy to use. As soon as I got it configured we soon received positive product reviews, so it does work! Definitely recommend Stamped.io!

Marianne

Dec 13, 2019  on Bigcommerce

Very, very happy with Stamped.io - We were impressed when we started with Stamped.io (eager but not too pushy sales person, smooth onboarding, great customer support) but we decided to wait a little to review to see if our first impression would be sustained. Well, it has been! Neat and effective tool. Competitive pricing. Consistently responsive customer support. They have well earned our 5 stars!

rls...com

Dec 13, 2019  on Bigcommerce

reviews - not the easiest to set up but there support has been some of the most prompt of any of the apps I've used. Need to be able to sync reviews from over platforms without having to pay a ton.

Bur...com

Dec 06, 2019  on Bigcommerce

Great Review App - Our experience of Stamped.io for reviews so far has been great. Transitioning from Yotpo was a breeze with the support of the tech team on the Enterprise Plan. The display of reviews and instagram galleries are beautiful and clean, perfect for a fashion brand. Looking forward to digging into more features as we go, but so far A+!

ved...com

Nov 30, 2019  on Bigcommerce

Amazing App - This is an amazing app. I just wish I had installed it before. It works great, it strives at getting multiple reviews from customers that purchased multiple items. It makes leaving a review very easy. The technical support of this company is top notch! I get help almost inmediately, and they solve whatever needs to be solved or answered at the speed of light! I am extremely pleased with Stamped. Highly recommended!

adm...com

Nov 26, 2019  on Bigcommerce

Stamped.io Reviews app - A cracking little app that does what it's supposed to and with technical support that really works when you need it.This is the only form of advertising I can honestly say I'm happy to pay for.Keep it up guys.

sup...com

Nov 15, 2019  on Bigcommerce

Works amazing at getting reviews - I've used stamped.io on my other shopify stores and very happy it's available on big commerce. It is a no brainer to me to install it and let it's automated services run. As soon as we added it to our shopify store it gathered hundreds of reviews and I expect more of the same with it on bigcommerce. Thanks for the great app.

are...com

Nov 12, 2019  on Bigcommerce

Amazing support! - The widget looks great and the support team was amazing. After I told them I'm unable to install the widget in the code, they made all the necessary installations for me!

joh...com

Nov 10, 2019  on Bigcommerce

Highly Recommend - We have used several reviews aps, and ones that are even more expensive; however, Stamped has exceeded my expectations. Both their Software and e-mail support is amazing! Their team took time to really help me with the transition over to them, and I am so glad we made the switch. I highly recommend Stamped.io. They did not do a demo, but they offered a free trial to try it out, and their email support is top notch.

mac...com

Nov 07, 2019  on Bigcommerce

Great customer service - We switched from Yotpo to Stamped just a week ago and I am no webmaster and the staff was so helpful in getting things switched over for me and on my website. I do like the way the reviews look on the site and the option to customize how they appear. All of my emails were answered promptly and all requests were met just as quickly. Great job!Update, been using stamped.io for 5 months and finally updated website to stencil from blueprint and stamped.io was there for me again, excellent communication and customer service. Highly recommend!

inf....uk

Oct 29, 2019  on Bigcommerce

Very helpful - Great product and service, very pleased with the result and reviews already starting to come in!Thank you

Scroll to Top