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Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Reviews (235)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

sal...com

Sep 01, 2017  on Bigcommerce

Highly Recommend - I just wanted to follow up with how impressed I am with Stamped.io. Visually it makes our website look and function better. We are already seeing a huge increase in reviews. Just in the last two days we have received over 100 new reviews by using Stamped.io, which is more reviews than we have received in months using the built in review system.

amy...com

Aug 25, 2017  on Bigcommerce

Love it!! - Exactly what I needed and so much cheaper than the competitors. They installed everything for me and even replied to my questions over the weekend. Excellent customer service, great product and great price!

David Bryant

Aug 11, 2017  on Bigcommerce

Great Product, Great Price - We were about to sign up with another app that costs about 8 times as much as this Stamped.io, and then we decided to shop around a little bit. I'm so glad we did. We've been with them for about 4 months and they have been great! The customer support is great and we have generated a ton of reviews. We love this app.

sal...com

Jul 19, 2017  on Bigcommerce

Great App and Awesome Service! - App installed easily with the BC integration. Setup was straight forward and stamped.io's support was very helpful with helping me import my old reviews and answering any questions that I had. Very prompt and knowledgable. Everything works perfectly and at a great price point for the features included. Highly recommended!!

jac...com

Jul 11, 2017  on Bigcommerce

AWESOME - I just started with them today on the enterprise plan. they customer service is fast, efficient, and support is excellent. Stamped.io is WAY more affordable than many competitors...whom some even want a huge bulk payment up front. This is the way to go.

jim...com

Jul 06, 2017  on Bigcommerce

Awesome app - Couldn't ask for a better review system. Works as advertised with ZERO issues. This app comes highly-recommended for e-commerce sellers.UPDATE- 3 years later, we're still a happy paying customer. Thanks Tommy and the entire team at Stamped.io. You guys have really created something special!

van....au

May 30, 2017  on Bigcommerce

Great app - I've been looking for a Q&A app for a while, but didn't realise that Stamped did this as well as reviews. Highly recommend this for both reviews and Q&A - the functionality is great, it's easy to use (for both us and our customers) and the support is excellent. Installation was simple (even on my old version of BC which I haven't got around to updating!) and it's looking really good on the website. Stamped helped me to import 5 years worth of BC reviews into the app, so the whole transition has been super smooth. Love the social media integrations, too!Highly recommended :)

and...com

May 26, 2017  on Bigcommerce

Very helpful - Very easy to install. Had one technical issue which they helped me with within hours. great people to deal with!

mat...net

May 24, 2017  on Bigcommerce

They really are as great as reviews say - If you read all the reviews on this app you'll here a couple of themes (fantastic customers service, and great feature set for the price). I can totally back up both those claims. I run this app on 2 stores now (one shopify, one bigcommerce), both at the enterprise level. It's by far the best reviews app I've found for the price. Every time I have an issue or need help with the app (installing or otherwise), I get a very prompt reply and fix. Can't recommend this app and the team at Stamped.io enough.

Darren Heaysman

May 19, 2017  on Bigcommerce

Brilliant Customer Service 5***** - I had a trial account with a well know brand for 30 days they never replied to my technical questions i sent them six emails without a reply.My 30 days expired and i had a phone call from them wanting £100 per month for the review system. I found Stamped through the App store and god i wish i would have found it to start with.I sent a email after installing it and within five minutes Tommy replied to me and after an hour the system was up and running I wish every company was like this great service great review system I shall be upgrading to there paid version 5******

ste...com

May 12, 2017  on Bigcommerce

Great service and a great app - Whenever you drop an existing app and take on a new one, you're always unsure about whether you're going to get as good an experience as the reviews suggest. I have to say, Stamped.io exceeded my expectations. We were previously using Yotpo and whilst I appreciated the slick interface I was less than impressed by the high price and lack of features. So I decided to try Stamped.io and I'm so glad I did. The integration with social is there, an API, multiple widget options, plenty of configuration - totally impressed. As for service, I have been very impressed with the helpfulness and speed with which requests are dealt with. The app is under continual development and new features are added regularly. I cannot recommend Stamped.io highly enough!

inf...com

May 11, 2017  on Bigcommerce

Great customer service - So far I've been really impressed with their customer service. Setup wasn't super intuitive and there were some things I couldn't figure out, so I asked for help and they have been eager to help with anything I need. Excellent experience so far. My review emails are queued up to start sending this week. Fingers crossed it goes as well as it has so far!

adm...com

May 08, 2017  on Bigcommerce

So much better than a similar app - I had a different reviews app and suddenly instead of $30/mo they wanted $4700/yr!! I found the Stamped.io reviews app and it is fantastic! The after sale emails are better and the whole review system works so much easier and smoother. Tommy helped me with some setup issues but their support was quick and effective. Back to paying only $30/mo and loving the new reviews coming in. Highly recommend!

brj...com

Apr 26, 2017  on Bigcommerce

Worth every Penny-and reasonable at that! - I had to finally let go of Yotpo as the features I wanted started running ridiculous amounts of money, Stamped.io offers the same (or better) for a great price. Have not been disappointed one bit! Customer Service is absolutely excellent, they have responded and helped with the tiniest of requests. Helpful, pleasant, professional team. Don't hesitate to get this integrated onto your site!

jac...com

Apr 06, 2017  on Bigcommerce

Seriously, amazing - stop wasting money with the big names - After meeting with Yotpo and Power Reviews and being disappointed by their high prices and limited offerings, I stumbled upon this app. It was brand new at the time and it really looked too good to be true. I reached out and my first question was: Why are you so affordable? Tommy was quick to respond that they offer a great platform at a great value, and that was the beginning of many more emails about what this system could really do for me. Tommy was fast to respond, incredibly patience, and offered assistance with a smile. Fast forward to this week and now that I've finally migrated to a new customized stencil template, I was finally ready to make the transition to Stamped.io. It's everything I ever wanted and more. In fact, I'm kicking myself I waited this long to get going. Tommy and his team were super fast to integrate and accommodated every request. I feel like I have a real partner, which never happens with most of these apps. I can't recommend enough.

cur...ike

Mar 29, 2017  on Bigcommerce

Great app - We love using Stamped.io. We tried a competitor's free trial, but when we found out the monthly fees would be crazy high we dropped it and went with Stamped.io. Totally reasonable prices and an app that does everything we need. Check out our site if you want to see a bunch of customer reviews in the real world using Stamped.io.

con...com

Mar 29, 2017  on Bigcommerce

Poor Integration - We really liked the concept and upon success we were going to upgrade... However, the integration process appeared to have issues. I tried to contact support who, although friendly, came up with a poor and incomplete solution. I like the platform, but they need to work out the bugs before we can continue using this app.

mlh...com

Mar 28, 2017  on Bigcommerce

Excellent App - Highly Recommend - I was looking at several different apps for generating reviews for my Bigcommerce site and decided to try Stamped.io. I'm really glad I did. They helped me out with integration and adding my previous reviews. We get high quality reviews with pictures and can send them out through our social media channels. Best app I've used on Bigcommerce. Give it a try - you won't be sorry. One bit of advice to you - try to fight the urge to send out review requests to too many of your previous customers. I sent them out to the last 3-4 months and upset a few of my repeat customers. They got hit with multiple requests all at once from the past orders. Oops. We learned the hard way - but whatcha gunna do!

Springboard Marketing

Mar 28, 2017  on Bigcommerce

Powerful App - Exceptional Support - We've been very impressed by Stamped.io! The app is very easy to use, and the level of customer support we have received has been fantastic. We emailed support with numerous questions that came up as we were working on getting everything setup, and every email was answered within an hour or two. Very responsive and knowledgeable customer service team! We decided to sign up for the Enterprise level plan and had Stamped.io import all of our existing BigCommerce reviews into their app for us, all included in our monthly price! They imported well over 1,100 reviews from BigCommerce into Stamped.io for us in under 24 hours with no issue. Highly recommend this app.

Neil

Feb 08, 2017  on Bigcommerce

Great App - Great Support - Our store is supplementary to our main business and so we won't pay extra for apps (especially as some cost more than our monthly BC subscription) unless we think they're worth it, and so far we think Stamped is definitely worth it. We Love the way customers can leave reviews straight from the email because most won't bother if they've got to log in on your store. Also love that we can group products. We sell school uniforms and use the same garments for a lot of different schools. These are listed as separate products but now when a parent leaves a review for say a school polo shirt, the review will be on all school polo shirts that have the same garment but with a different school emblem.Customer support have been amazing. They even helped me migrate the reviews I had in the generic BC review system. They've also responded very quickly to any other questions I have had.

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