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Customer reviews: Stamped Product Reviews and UGC

Develop by stamped.io

Reviews (235)

Overall rating
4.7

What Merchants Think

Merchants using "Stamped Product Reviews and UGC" generally appreciate its ease of integration and the significant functionality it offers for the price. Many find the customer service strong, with quick and helpful responses. However, there are mixed reviews regarding the app’s performance on different platforms, with some users experiencing technical issues, especially on BigCommerce.

Key Strengths

  • Excellent customer support with responsive and helpful staff.
  • Easy integration with eCommerce platforms like Shopify and BigCommerce.
  • Strong review collection and UGC aggregation features.
  • Affordable pricing compared to competitors.
  • Smooth setup and intuitive UI.

Common Concerns

  • Technical issues with app performance, particularly on BigCommerce.
  • Slow response times from support in certain cases.
  • Complexities and bugs during setup and integration.
  • Delayed loading of review widgets affecting page speed.
  • Limited support hours or channels causing frustration.

Final Thoughts

Overall, "Stamped Product Reviews and UGC" is a highly functional and cost-effective solution for small to mid-sized businesses seeking to enhance their review and UGC capabilities. Despite some technical challenges, particularly on BigCommerce, the app's broad feature set and excellent customer service make it a valuable tool for many merchants. Continuous improvements and quick support responses contribute positively to its reputation, though enhancements in technical reliability and response times would improve user satisfaction further.

fle...com

Dec 30, 2016  on Bigcommerce

Explosion of reviews! - PRODUCT: We are receiving 10X the reviews we were getting before. Not only that, the QUALITY of the reviews are amazing! Nobody wants to be directed to a website off of their email to leave a review. This app lets your customers review the specific product(s) in the email . We have also received a lot of customer photos of the products in use. AMAZING. SERVICE: The customer service I have received (and continue to receive) is 5/5 stars. Quick responses, friendly, helpful, and most importantly, they actually care! I could not recommend this product enough. Thanks!

jor...com

Nov 01, 2016  on Bigcommerce

Highly Recommend it - Great App - Amazing Application - I wish I knew about this app earlier. Amazing people, great customer service, they take care of the installation for us in no time, so far they are # 1 on my list. I highly recommend Stamped.io Reviews

ski...com

Oct 08, 2016  on Bigcommerce

Awesome so far! Loving it! - Amazing service. Decided I wanted to switch from another app this morning, (Saturday) contacted them via FB and by the afternoon they had installed it and migrated all the reviews, and adjusted my theme. It looks fantastic, and I can't wait to start getting more reviews. The back end is beautiful too. Have experienced 3 other review apps, and so far this is the best. Reasonably priced too. Thumbs up!

cus...com

Oct 04, 2016  on Bigcommerce

Feature Packed App That Will Help Grow Your Business! - After 10 years with PowerReviews, we switched to Stamp.io and have never looked back. We did a lot of research before making the big move and Stamp.io was the clear winner for price, support, and features. We’ve had an excellent experience with Tommy and the transition team. Their support has been quick, reliable and beyond expectations.

Radovan Draca

Oct 03, 2016  on Bigcommerce

We Love It & Highly Recommend it - I wish I knew about them earlier. If you are just starting up and can spend too much money or if you are rocking it and are looking to take it to the next lever with your reviews this app is the way to go. They offer love cost plans which will get you started with collecting reviews and once you are making money and are looking to take it to the next lever and show off your reviews in search engine they have a plan for that as well that is much better priced then some other once I have used. Stamped.io staff will install the app for you and maki it look they way you like in your store. The staff responded to email promptly and resolve issues faster than anyone I have dealt with. A+++ I highly recommend you give it a go.

sal...com

Aug 30, 2016  on Bigcommerce

Great App! Excellent Customer service! - After searching, getting quotes from other reviews company I finally found what I was looking for.Apparently, most of the products reviews apps or software are meant to the Big Companies that can afford hundreds and hundreds of monthly fee for their premium plans. In the other hand Stamped.io got my attention and my business because they offer more for less.When I found about this company, their Bigcommerce app wasn`t approved yet, regardless I contacted them and they reply almost immediately and told me that their Bigcommerce app was approved that day that I contacted them and it was going to be available within 1-2 business days and they will contact me back when it was ready. In the meantime I started investigating and checking companies that were using the app on other shopping cart platforms and I loved it. 2 days after contact them I received an email that the app was now available for Bigcommerce and without hesitating I cancelled my "Yotpo Starter Registration".Once I selected my Premium Plan with Stamped.io they started migrating my existing reviews and installed the widget where needed to be installed. I was very surprised with their fast service. I got it setup the way I wanted really quick!The Dashboard is very user friendly, on the plan I chose (Enterprise) I got the option to re-send the review invitation email (Now with the option to include a photo in the review) to the past orders I`ve had the last 6 months, I was able to customize the email template before emails were sent.As I told them, "I`m going be your first Bigcommerce customer " I don`t regret leaving Yotpo! I highly recommend this app!

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