S Loyalty Suite -

Always a little dubious with installing apps even for trial periods, I decided to install the free 14 day trial period and after 5 days I generated so much buzz and interaction from my customers I upgraded immediately, highly recommend so far and generated sales that would cover this app usage for 12 months already, 5 stars on this app.

SO far so good! -

I had another rewards program with my old cart software, but it was not as robust to be sure. It did not have fan builder or refer a friend, which I consider a great asset! For $40 a month these programs should definitely help me build my customer base. So far so good! I am happy that I signed up. I don't have to worry about calculating anything, this program does it all. Thanks!

Pretty Good! -

Had it for a week and already had tons of email sign-ups! Easy to use and great for building client list.

Love this app! -

So easy to use.  I have tried a few other services and S-Loyalty is much easier to use and integrate.  The setting up process was straight forward and easy to navigate, my customers are already reaping the rewards.  It's a win win, our customers love it and feel rewarded for their loyalty to our company and we love it because it keep our customers coming back.  Highly recommend.

This app is great! -

I have installed this app few days ago and it works great for me. I am sure I will stick to it. Thank you!

Great App -

This was easy to install, easy to use and a wonderful way to gain returning customers.  I am very happy I tried it and have decided to keep it.

Easy to use, but expensive -

This app is very easy to setup and use, but it is very expensive.  Your monthly charge is based on the number of  customers you have not on the number of customers actively using the loyalty program.  So, if you have 2,000 customers and only 3 have participated in or even care about your loyalty program you are going to pay $40 a month for those 3 customers.  As a small company this prevents this app from being cost effective.  If you're a large company with hundreds of repeat customers you'll have no problems with this app.

Horrible customer service. -

I have emailed customer service so many times and all I receive back are these one line emails that do not help me at all.  I have asked to actually speak to someone and I have not heard back.  I am very suspicious as to why they do not have a customer service number so I can speak to a live person.

Not User Friendly -

I find this app to be clunky and not very user friendly.  The lack of being able to actually get someone on the phone to ask questions and not receiving emails back when I did email was also a huge problem.

App works great -

This is my second time installing (two seperate customers). Works great, super easy to use.

Great So Far! -

Just installed and so far so good!  Really nice interface and customer service has been great.  

Great, Easy App -

I'm new to this app and I am already finding the setup easy to use and customer service is great. My questions are answered the same day, not days later.

Highly recommended app -

Very easy to set up, and very little tech knowledge required. Great way to give incentives to customers for purchases.

A fantastic, easy to use application! -

We were looking for an application that has both a loyalty program and exploit the social media and we found the S loyalty suit! In the beginning we were reluctant for the sales effect but only after a few days and being in the trial period we were amazed by the results. Needless to say that overall configuration is a piece of cake, easy, quick & well planned. With just a few clicks you get your loyalty and fan building plan. This application is necessary for every e-shop. Congratulations!  

Not disappointed and that includes customers! -

"Well at first I thought it was going to be a lot of impossible promises S-Loyalty were making. What a difference the 14 day trial made - new customers, new Facebook Likes and increase sales dollars. My new customers were calling me to ask how to use their points and how could they get more. Getting product reviews from customers is great - now I can thank them with some "SkippersMate Rewards".

Email contact for FAQ has been exceptional when compered to other apps associated with Bigcommerce - prompt and clear instructions, along with a good on-line Help FAQ.

If your after Rescue Beacons, EPIRs or PLBs or any Optical Binoculars or Night Vision gear, head over to www.skippersmate.com.au and pick up a few "SkippersMate Reward Points" at the same time!

Love the integration -

Integration was easy and love that they offer different choices. Perfect for our site!

Awesome App! -

Really helps to get customers to share your store with others and therefore increasing sales. I would highly recommend it to everyone. Yes it is an expensive app but the increase in sales and exposure more than makes up for the cost of the app :)

Overpriced and terrible support -

Buyer beware - we signed up expecting $20/month, but not until after we already were using the app and couldn't turn back did we realize that we would actually be paying $120/month based on our customer numbers.  That's 50% more than we pay for Bigcommerce hosting!  

We were having some issues with the add on and Sloyalty asked for access to our admin inspect the code.  Their engineers ended up completely disabling the code on our site for their add on, and did not get our permission to do this, and did not notify us about this.  We had to hear from customers that the Loyalty program was gone.  For $120/mo this is completely unacceptable!

GOOD SERVICE ! - This app is GOOD SERVICE !I LIKE THIS APP & RECOMMEND !THANK YOU !BY JAPANESE SELLER

I was referred to this app and couldn't be more pleased. -

Super easy and looking forward to keeping!!