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S Loyalty logo

S Loyalty

Develop by sloyalty.com
Free plan available

Enhance customer loyalty with a sleek, multilingual rewards program for BigCommerce.

About S Loyalty

Launched Feb 08, 2014

Categories

Built by sloyalty.com

Description

Beautifully branded loyalty program to reward and retain customers. Grow sales with 2x/3x campaigns, birthday bonuses and more!

Join thousands of BigCommerce merchants who care about storefront aesthetics and thoughtful customer engagement. S Loyalty adds a sleek rewards program in your online store to create deeper connections with customers. We help new businesses and BigCommerce's largest merchants delight and reward shoppers to increase customer loyalty and boost sales.

S Loyalty now supports English, French, Spanish, German and Traditional Chinese on your storefront.

1. Desktop and Mobile Advanced Theming & Design

Customize your designs for desktop and mobile to have cohesively branded notifications about the latest reward offers for shoppers.

2. Automation For High Volume Sales

Use sophisticated features like scheduled expiration for unused rewards points and discount codes and enable automatic personalized rewards like "Welcome" and "Birthday" bonuses. Available to all S Loyalty merchants.

3. Schedule Event-Based Campaigns

Retain customers with special promotions during weekends and holidays by offering 2x / 3x points, special events bonuses and more.

4. Desktop and Mobile Multi-user Support

Invite your team to S Loyalty's admin console for desktop and mobile so they can help with customer support.

5. Add a ReferralCandy Integration

Grow your business through referrals by rewarding loyalty points to customers who make successful referrals.

6. Multi-language Support

Present a polished loyalty program that matches the store's languages for enhanced localization.

Dedicated integration with Weglot App to power loyalty programs in different languages.

FAQs

1. Do I really need a loyalty program?

Research from Bain & Company shows that retention rates that increase 5% can boost profits by 25-95%. A loyalty program directly grows your business by increasing customer retention.

2. How is S Loyalty is better than other loyalty apps?

S Loyalty is easy to set up and manage. Our app helps you create highly differentiated loyalty interfaces by simply uploading an image. We take care of details like customer exclusion or whether rewards points are added upon payment or order fulfillment.

3. Are your features suitable for my business?

Our 14-day free trial works right after setup. Try risk-free and get in touch if you have questions. We will get back to you personally!

What Our Customers Are Saying

★★★★★

The perfect app for my loyalty program management needs

"With this app, everything is automated. Furthermore, customers are encouraged to sign up to our loyalty program because of the pop-up windows that appear once in a while when customers browse our website...In summary, S Loyalty Suite made my loyalty program more efficient, as it takes less resources to implement it, and more effective, as customers are reminded that our shop has a loyalty program."

Jedrick Gatpayat saveonshop.com.ph

★★★★★

My customers keep coming back

"Before installing this app, our customers would compare prices with other sites. We glad that we found this app, our customers keep coming back and wouldn't mind our prices are a little higher. Awesome!!"

Free trial 14 days. Free plan available. Paid plans from $19.99 / month.

Top Helpful Reviews

sal...com

May 11, 2022  on Bigcommerce

stay away - Worst app company on in the market STAY AWAY I recommend Contact me anytime for more information

bob...com

Nov 01, 2021  on Bigcommerce

Support has become unresponsive again - Update 2024: more unresponsiveness: 3 weeks of emails to support, but have not received any response."Overall was satisfied after years of using. However, now almost 5 weeks of requesting support, no response other than an automated confirmation of ticket. Atypical for them - but now very concerning."

sup...com

Jul 28, 2020  on Bigcommerce

So far so good! - We just launched the S Loyalty app and have been pleased so far. There was one limitation with the number of customer groups to exclude, but the S Loyalty support team was able to manually add them all for us. Also, we initially launched and then decided to change the points earned ratio so we needed the welcome bonus for previously existing customers updated. The S Loyalty support team was also able to address that for us. Next we'll be getting into campaigns and more advanced rules but so far, so good.

dum...com

Jul 06, 2020  on Bigcommerce

App performance - Since I am using this app I have obtained more customers and more visitors to the website. This app helps a lot to increase sales and have more customers. Thank you.

ski...com

Jun 20, 2020  on Bigcommerce

Does not provide email notification - One big drawback of this program is that is does not provide email notification to customers regarding their reward points. Without this feature, you are not getting the full benefits of a loyalty program, as customers are left in the dark after signing up and customer engagement is low.

Lindsay Kurth

Jan 27, 2020  on Bigcommerce

Easy to use but won't allow product exclusion - I like this program, and it's easy for our customers to use. It's easy to program, change, and look up our customer's rewards. I wish it had the ability for us to exclude certain products from earning rewards. When we offer special pricing for a promotion, we don't want the item to be eligible for reward point accrual. I also wish they had customer service support via phone. Sometimes it's just easier to talk to someone rather than emailing back and forth.

ceo...com

Aug 30, 2019  on Bigcommerce

S-Loyalty - This place is top notch! We have been a partner of theirs for 5 years now. Anytime we need anything related to their service they are on it right away and they always follow up to make sure everything is perfect. I HIGHLY recommend S Loyalty if you are looking to attract new business and continue to grow your business through reward programs.

lar...net

Aug 17, 2019  on Bigcommerce

Been 3 Years and Still Happy! - It's been a few years and we're still using it so they must be doing something right. I've found email support to be very responsive (it generally takes a day). It's flexible enough to meet our needs, although it would be nice if the "Theming" allowed for more customization of the various pages that display.

pto...net

Mar 26, 2019  on Bigcommerce

Invalid Script - Tried using this app. Keep getting invalid script error when attempting to set up per S Loyalty instructions. Emailed for help but no response. Their instructions seem out of date with Big Commerce instructions on using scripts. Deleted and moving on. If they cant get their program to work from start and have up to date instructions then how can I trust them with our customers. Would not recommend.

CJs Distributing

Jan 21, 2019  on Bigcommerce

Great way to motivate customers to come back. - Easy Installation, Beautiful Platform and professional...A perfect way to motivate customers to come back.

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