Pricing Bait and Switch - The price in the app store clearly says $3/ monthly, but when you download the app its a minimum of $59.00 a month (Most Basic Plan). I would have paid that too had I not felt mislead into downloading. When you have a great product, there is no need to be deceiving or misleading. I immediately felt like I couldn't trust this app/company with my store's API. I don't understand why you would need to be misleading with the pricing when its still relatively affordable and back ups are an absolute must...When you provide a service, client relationship is everything. Deception, no matter the scale, isn't a good way to start these relationships and it's most certainly not a sustainable business model.

Amazing!! - Rewind gives you ease of mind that all of your data will be accessible should anything go awry. The notifications to keep you updated are great and not too excessive. Highly recommend going forward with this company!!

Easy Backups - We started with RewindBackups when we first joined BigCommerce and the ease of backing up and setup has been terrific. Everything is done for us and we don't have to worry about anything. Simplistic and secure! Thanks!

Great Service - We've been using Rewind for well over a year now for store back ups with the Enterprise Subscription. It is easy to use, restoring product pages that have been deleted are simple and are restored within minutes, as well as being able to have the search capability for any URL redirects that were put in place (since BigCommerce does not let you search redirects).We highly recommend Rewind no matter if you have a small store or a large store! Just having that piece of mind that if something happens, you can fix it in no time! Thank you!

Rewind Great Service - Rewind is an amazing service that is extensive and easy to use. The communication and set up couldn't have been easier. The peace of mind we have now by using Rewind is amazing.

Must have! - This has come in handy a couple of times when Big Commerce support walked me off a bridge updating products via bulk edit AND when a 3rd party developer incorrectly priced all my products trying to create an API for my OMS.

Good features and very helpful customer support! - Rewind's Big Commerce backup features are well developed and easy to use--either for browsing change history and for restoring data. But the part I really appreciate is the friendly and helpful support. Our Quickbooks account in Rewind stopped backing up because of a change at Quickbooks, and I didn't realize it for several months. Rewind was able to help me fix the problem and they refunded me the monthly subscription fees for the months that weren't backed up. You can't ask for better customer serivce!

Impeccable timing! - The timing of my (very helpful) intro call with Alex was impeccable. Right after our call I did something that managed to mess up our home page. I was able to restore it to an older version and fix it in Rewind! Such strange timing as it's the first time I made a change with such bad consequences, but I was really grateful Alex had just shown me how to do it!Get this app, get it NOW!

A must use app for any BigCommerce Store - Seriously. Don't be a cowboy. Get yourself Rewind backups, and always have a plan for your data. Great app, great team, great pricing. Couldn't be easier.

Does what it says - Easy to use - Runs well and I can do updates as and when I need alongside the automatic ones

Love Rewind! - Having a solid backup is essential and Rewind not only makes it easy to implement, but is also incredibly robust. The real-time versioning and backups are amazing and being able to selectively restore one or more products lets me sleep at night. :)

Does the job / Responsive support - Gives peace of mind that we have a way to roll back unintended changes or data lost due to user error.

Fast, easy, affordable, I love it! - It's one of those things I now do not have to worry about at all anymore. Fast, easy, affordable, I love it!

So far so good - Only a month in and haven't had to use this yet (thankfully). Installation was really easy and customer service have been fantastic so far.

Rewind is a must for ecommerce sellers - Rewind is an additional expense, but a worthwhile insurance policy in case something goes wrong. What could go wrong in the world of computers? You know the answer to that question, everything and most likely at the worst possible time. Ever worry about changing your theme and the effect it might have on your product listings or customer data? Rewind gives you the peace of mind that everything can be restored with a few clicks if something goes wrong while you or your web designer is fiddling around with your online storefront or another newly installed app is wreaking havoc to your online store. The app is easy to use and intuitive enough to know how to get around in it. The software integrates seamlessly with a BigCommerce online store. Rewind is an affordable and easy solution to ensure that your online store is up and running 24/7 and you are not missing out on any sales. Set it, forget it, and sleep well.

Rewind has saved us - Rewind has saved us multiple times in only a few months. We have an outside app that interacts with our inventory and that has caused some bad data to get into our products. With rewind, it is a simple click of a few buttons and everything is back where it was the night before. It has literally paid for itself for multiple years in the time we have saved. With a full history of all the changes, we can also quickly figure out when something was changed to trace back what may have happened. For anyone who relies on an ERP, outside app, or any external data, this is a must.

Already been usefull after few weeks - Only few fews after my subscription to rewind, I already used the restore fonction with the help of the staff which answer to inquiry almost instantanly. It's good to know that at the moment i write this review, unfortunatly, rewind is not able to backup some data that has been changed by tiers apps (like tracking numbers).

So Easy to be protected - Don't wait - What a great piece of mind having everything backed up in case something goes wrong. A few clicks and the app is loaded and that is it. I'm lucky that we haven't had to use it, but I have looked to make sure it works and its super easy to use.

Recently launched, very happy - Our onboarding rep was fantastic every step fo the way, answered any questions we had extremely fast and checked in often to see if we needed anything. Since launching we had one issue and he contacted support immediately and they solved it extremely quickly. Very pleased with them!

Full Restore needed - We had a major issue with our site that needed to be restored over 3,000 items and Rewind and their team helped me restore everything....I highly recommend this application!!