Rewind backups - I suggest the use of the application to always have the backup of the e-commerce orders of your store available. With Rewind we have never had problems and the technical support has always been attentive and available for every need and in monitoring the correct backup of our online shop. I really recommend it.

Great app - Rewind backups gives me peace of mind. I like knowing that if something does happen I have a backup.

Highly recommend - Seemless installation. Very responsive support and real peace of mind that if a product , customer, order or webpage/blog is deleted it can be recovered. Would be even better if/when support for Pagebuilder/Widget content could be recovered ( but that will require BigCommerce to surface this via the API which it currently doesn't).

Awesome and Easy - Easy to install and use. Love that my website backs up automatically without me needing to start anything or even be logged in! Support has been great.

Peace of Mind - We have only been a customer of Rewind for a short time and luckily have not needed to use the backup services. In the past on on a different platform we lost about 6 months worth of data which was a nightmare to restore. Rewind gives us peace of mind if the unthinkable were to occur! Happy to have found this APP through Big Commerce!

Warning!!! Read this before installing!!! - DO NOT BUY THIS PRODUCT!!! The software does not work as you would expect. It does not back up products and you have to wait 5-7 days for a technician to look at restoring your website, only to find out it cannot! I can only assume a web-developer has never made a mistake and screwed up when making changes to a website, because if anyone of the 5 star reviewers was ever to have had this happen, they would quickly realize that Rewinds software does NOT work! When put to the test, their customer service agent, says "delete all your products on your live website and then we can do a restore" UN-ACCEPTABLE!!!Who in their right mind would pay for a service like this? It does not work as sold. It is misrepresentation on the highest level! If I could have given 0 stars, I would have! Rewind should be removed from the preferred vendor list of BigCommerce. For that matter, this should be an embarrassment to BigCommerce for putting their name on such a company’s product…I used to rate BigCommerce 9 out of 9, BUT now it is a 5 out of 9 because of their APP management teams refusal to get rid of such a terrible service provider that does not work as represented.

Thank Goodness for Rewind - After having Rewind for quite a few years, we recently had one of our web pages partially disappear. No way to correct the problem with Big Commerce tech, and they pointed us to our Rewind app. Alyssa who was so patient and knowledgeable walked me through the steps to find the page and get it working again. So thankful we have the Rewind app. Great tech support! It's there when you need it most!

Rewind Backup Just Works - Having 30+ years in enterprise I.T., I have a great appreciation for software that just works. The regular emailed status reports remind me that it is working.

Rewind Backup Service - Running 2 Big Commerce sites with a 3rd coming soon, Rewind Backups was the only choice for us. It allows us to seamlessly manage both sites under a single billing account with peace of mind knowing that all our critical data is readily available if needed. I really like the weekly backup reports. The sales team was easy to work with and installing it was a breeze. Thank you Rewind Backups - you have a top-notch product and support team here.

Rewind Backups - seamless & reliable - Given the constant modifications, upgrades and responsibilities of managing data, it is essential to find a reliable backup partner. Rewind's flexible technical support and personal customer service make them a great choice. Many thanks Shelby!

Rewind Backups - If you have a BigCommerce store, you need Rewind ! This has saved us ton's of time and tears as we are navigating all types of updates and changes to our site. Get this now ! Also, Logan in customer service is the bomb.com

Customer Support Rewind - Logan Jones was very helpful getting me a copy of an invoice. He replied back to me quickly and made it very seamless. Thanks

Can you afford not to have this? - With cyber crime ever more prevalent, can you afford to not back up your data? - Great app does what it should with out the fluff.

Great back up option - After losing 3 pages of specially designed content we turned to Rewind so it would never happen again. This is an amazing backup service, easy to set up and has amazing customer support. I would highly recommend this app.

Great customer services - After a mix-up and great confusion, I cancelled my services and requested a refund, which was immediately honored. Then I realized I was writing the wrong company! I apologized and Alyssa did a "rewind" and re-instated my subscription and I also got to keep the refund for a free month of services.

Great All Around - It just works! Our team will make mistakes from time to time (some larger than others) which isn't an issue any longer. All we have to do is simply roll back the changes. And we are ready to go! Also, customer support has been great.

Set it and forget it - Rewind was the easiest app to implement and have it keep running. I can go and check all backups, initiate one manually and just let it run daily. A true great system for my site.

Peace of mind - Since switching to Bigcommerce we have utilized REWIND for backups and peace of mind. I would highly recommend using REWIND for all of your ecommerce data backup needs.

Great software - REWIND gives us peace of mind knowing that everything is backed up and secure. I would highly recommend for anyone using Bigcommerce.

Peace of Mind! - The Rewind Backups app gives peace of mind that there's always a backup in case something goes wrong. Excellent customer service. Would recommend!