Wix Proactive chat apps

Live Chat Support

$6 / Month

6.6

40 Reviews

Chat seamlessly with website visitors via Slack or Wix integration. Show more

Live Chat Support is an innovative app designed to enhance customer engagement by allowing you to chat with website visitors directly from Slack or your Wix dashboard, whether on your desktop or phone. It supports unlimited agents and team members on all plans, ensuring seamless communication across your entire team. Customize the chat widget to align with your brand by adjusting logos, colors, and text to create a cohesive visitor experience. The app offers features like proactive chat invites, schedules, and pre-sales forms, empowering you to connect with potential customers at the right moment. With no required login or sign-up, simply add the app to your site and start engaging customers immediately. If you already use Slack, there's no need for another messaging tool, as our app integrates flawlessly with it. Get started for free and delight your customers while boosting your sales effortlessly.

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Customizable chat widget

Seamless chat integration

Unlimited team members

Proactive chat invites

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Autochat ‑ Proactive Live Chat

6.3

3 Reviews

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Proactive Messaging | Live Shopper Insights | 24x7 Support

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AfterShip Order Tracking

$11-$119 / Month

9.4

4,374 Reviews

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Proactive tracking that delights customers and reduces WISMO Show more

AfterShip Order Tracking is a comprehensive app designed to enhance your customer's post-purchase experience by providing live shipment updates through a branded order tracking page and automated notifications. It features a shipment analytics dashboard, allowing businesses to monitor carrier transit times, on-time delivery rates, and exceptions, ensuring smooth logistics management. The app also integrates an AI-powered delivery estimate widget on product description and checkout pages, boosting buyer confidence by offering precise delivery information. Branded tracking pages with personalized product recommendations not only engage customers but also drive additional sales. Timely email and SMS notifications help reduce customer anxiety and the volume of "Where Is My Order" (WISMO) inquiries. A centralized shipment dashboard keeps businesses informed about shipment statuses and helps quickly identify any issues. The built-in analytics offer valuable insights into shipment performance, supporting continuous improvement in customer service and delivery efficiency.

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Automated notifications

Personalized product recommendations

Shipment analytics dashboard

Branded tracking pages

Ai-powered delivery estimates

Centralized shipment dashboard

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Live Chat

$16-$33 / Month

7.8

74 Reviews

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Boost engagement with proactive chat, improving sales through instant communication. Show more

Live Chat is an innovative app designed to enhance customer interaction and drive conversions on your website. By using proactive chat greetings and targeted messages, the app encourages visitors to engage and take action. It offers seamless customer support across multiple channels, including a chat widget on your website, Messenger, and Apple Business Chat, ensuring instant service wherever you or your customers are. The app's asynchronous communication feature allows customers to initiate a chat and receive email notifications for replies, enabling them to continue their activities without interruption. Perfect for Wix stores, Live Chat enriches the shopping experience with visually appealing chat windows and buttons, addressing customer inquiries from product details to availability. By setting specific chat greetings according to page addresses and sending promotions, you can increase chat interactions, reduce cart abandonment, and boost conversion rates. Try Live Chat free for 14 days and transform your customer service experience.

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Conversion rate optimization

Multi-channel support

Instant communication

Mobile app access

Proactive chat greetings

Asynchronous messaging

Xena: Proactive Lead Capturing

7.9

15 Reviews

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Chatbot for Big Catalog, technical products and SKU heavy shop

Real-time conversations

Live chat

Customizable prompts

Visitor engagement

Lead capturing

Targeted messages

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PostShip Order Tracking

7.4

47 Reviews

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Order Tracker with a Branded Tracking Page for Order Lookup Show more

PostShip Order Tracking is designed to enhance your team's efficiency and provide an exceptional post-purchase experience for your customers. This app offers intuitive tracking pages that surpass popular alternatives like Parcel Panel, Track123, 17track, and Tracktor, allowing users to eliminate order tracking support queries easily. With over 1,400 carriers supported, PostShip ensures comprehensive tracking capabilities for any logistics need. Its proactive notifications system excels over Aftership by promptly catching delays and informing customers, thus reducing anxiety and building anticipation. The app features a smart order lookup page where businesses can manage and analyze all their shipping data in one centralized location. Additionally, branded order lookup pages are available to boost customer loyalty while offering powerful shipping analytics and 24/7 support through live chat and email. PostShip prides itself on superior accuracy and performance in comparison to Aftership, Tracktor, and Wonderment, making it an ideal solution for businesses aiming to streamline their order tracking processes.

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Branded tracking page

Shipping analytics

Intuitive tracking pages

Proactive notifications

Smart order lookup

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