Wix Proactive chat apps 2025

Live Chat Support

$6 / Month

(3.3/5)

40 Reviews

Chat seamlessly with website visitors via Slack or Wix integration. Show more

Live Chat Support is an innovative app designed to enhance customer engagement by allowing you to chat with website visitors directly from Slack or your Wix dashboard, whether on your desktop or phone. It supports unlimited agents and team members on all plans, ensuring seamless communication across your entire team. Customize the chat widget to align with your brand by adjusting logos, colors, and text to create a cohesive visitor experience. The app offers features like proactive chat invites, schedules, and pre-sales forms, empowering you to connect with potential customers at the right moment. With no required login or sign-up, simply add the app to your site and start engaging customers immediately. If you already use Slack, there's no need for another messaging tool, as our app integrates flawlessly with it. Get started for free and delight your customers while boosting your sales effortlessly.

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Customizable chat widget

Seamless chat integration

Unlimited team members

Proactive chat invites

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Autochat ‑ Proactive Live Chat

6.3

3 Reviews

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Proactive Messaging | Live Shopper Insights | 24x7 Support Show more

Autochat - Proactive Live Chat is an innovative app designed to boost sales for online stores by enhancing customer engagement and support throughout the purchasing process. It features Proactive Messaging, which uses contextual rules based on user history, campaign data, and session activity to automatically send real-time messages to customers. Additionally, Autochat provides Live Shopper Insights, allowing store owners to monitor live shopping sessions and access critical business insights, like cart contents and order history. The app enables more effective and efficient customer support by providing valuable customer information during chat interactions. Users can see a real-time timeline of customer activity, ensuring seamless communication with full context awareness. By leveraging these advanced features, Autochat empowers online retailers to convert more visitors into satisfied customers.

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Automated messaging

Proactive messaging

Live shopper insights

Contextual engagement

Real-time activity

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AfterShip Order Tracking

$11-$119 / Month

9.4

4,374 Reviews

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Proactive tracking that delights customers and reduces WISMO Show more

AfterShip Order Tracking is a comprehensive app designed to enhance your customer's post-purchase experience by providing live shipment updates through a branded order tracking page and automated notifications. It features a shipment analytics dashboard, allowing businesses to monitor carrier transit times, on-time delivery rates, and exceptions, ensuring smooth logistics management. The app also integrates an AI-powered delivery estimate widget on product description and checkout pages, boosting buyer confidence by offering precise delivery information. Branded tracking pages with personalized product recommendations not only engage customers but also drive additional sales. Timely email and SMS notifications help reduce customer anxiety and the volume of "Where Is My Order" (WISMO) inquiries. A centralized shipment dashboard keeps businesses informed about shipment statuses and helps quickly identify any issues. The built-in analytics offer valuable insights into shipment performance, supporting continuous improvement in customer service and delivery efficiency.

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Automated notifications

Personalized product recommendations

Shipment analytics dashboard

Branded tracking pages

Ai-powered delivery estimates

Centralized shipment dashboard

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Live Chat

$16-$33 / Month

7.8

74 Reviews

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Boost engagement with proactive chat, improving sales through instant communication. Show more

Live Chat is an innovative app designed to enhance customer interaction and drive conversions on your website. By using proactive chat greetings and targeted messages, the app encourages visitors to engage and take action. It offers seamless customer support across multiple channels, including a chat widget on your website, Messenger, and Apple Business Chat, ensuring instant service wherever you or your customers are. The app's asynchronous communication feature allows customers to initiate a chat and receive email notifications for replies, enabling them to continue their activities without interruption. Perfect for Wix stores, Live Chat enriches the shopping experience with visually appealing chat windows and buttons, addressing customer inquiries from product details to availability. By setting specific chat greetings according to page addresses and sending promotions, you can increase chat interactions, reduce cart abandonment, and boost conversion rates. Try Live Chat free for 14 days and transform your customer service experience.

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Conversion rate optimization

Multi-channel support

Instant communication

Mobile app access

Proactive chat greetings

Asynchronous messaging

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Chatway ‑ Live Chat Support

8.6

192 Reviews

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Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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Xena: Proactive Lead Capturing

7.9

15 Reviews

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Chatbot for Big Catalog, technical products and SKU heavy shop Show more

Xena: Proactive Lead Capturing is a dynamic app designed to boost sales and customer engagement for Shopify merchants. By utilizing its advanced Lead Capturing Chatbot and Live Chat functionalities, businesses can effortlessly increase conversions and enhance customer interactions. The app allows merchants to automate messages with customizable delays on each page, effectively attracting and engaging visitors. It encourages visitors to share their contact details, inquire about products, and engage in real-time conversations, making it an ideal tool for converting website traffic into sales. With its ability to capture visitor information through tailored prompts and deliver targeted messages, Xena simplifies lead generation and elevates customer support effortlessly. The live chat feature facilitates instant interaction, enhancing customer satisfaction through proactive outreach and real-time assistance.

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Real-time conversations

Live chat

Customizable prompts

Visitor engagement

Lead capturing

Targeted messages

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Pushdaddy WhatsApp, Live Chat

8.5

4,192 Reviews

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Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

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Chaty: WhatsApp & Chat buttons

$15-$79 / Month

8.1

257 Reviews

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Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons Show more

Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.

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Mobile & desktop compatibility

Analytics integration

Preset welcome messages

Multi-platform chat integration

Customizable chat widgets

Multiple communication options

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PostShip Order Tracking

7.4

47 Reviews

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Order Tracker with a Branded Tracking Page for Order Lookup Show more

PostShip Order Tracking is designed to enhance your team's efficiency and provide an exceptional post-purchase experience for your customers. This app offers intuitive tracking pages that surpass popular alternatives like Parcel Panel, Track123, 17track, and Tracktor, allowing users to eliminate order tracking support queries easily. With over 1,400 carriers supported, PostShip ensures comprehensive tracking capabilities for any logistics need. Its proactive notifications system excels over Aftership by promptly catching delays and informing customers, thus reducing anxiety and building anticipation. The app features a smart order lookup page where businesses can manage and analyze all their shipping data in one centralized location. Additionally, branded order lookup pages are available to boost customer loyalty while offering powerful shipping analytics and 24/7 support through live chat and email. PostShip prides itself on superior accuracy and performance in comparison to Aftership, Tracktor, and Wonderment, making it an ideal solution for businesses aiming to streamline their order tracking processes.

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Branded tracking page

Shipping analytics

Intuitive tracking pages

Proactive notifications

Smart order lookup

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Shipup

$399 / Month

7.2

19 Reviews

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Shipping Notifications and Order Tracking Page Show more

Shipup is a powerful app designed to enhance the post-purchase experience for online retailers, ensuring customer satisfaction at every stage beyond the initial sale. It provides seamless and proactive communication, from delivery to returns, helping businesses build strong relationships with their customers. With features like timely email and SMS notifications, branded and customizable tracking pages, and a centralized shipment dashboard, Shipup enables e-tailers to maintain a consistent brand image and improve customer loyalty. The app's returns management includes automated exchange and store credit options, simplifying the process for both retailers and customers. Additionally, AI-powered estimated delivery dates offer precise information, reducing uncertainty and enhancing transparency. Through data-driven insights, Shipup helps businesses increase repeat purchases and minimize support costs, contributing to overall operational efficiency.

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Ai-powered delivery estimates

Email and sms notifications

Customisable tracking pages

Centralised shipment dashboard

Automated exchange options

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DA Redirects

$2.99 / Month

7.8

1 Reviews

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Automatically repair broken links, execute bulk 301 redirects. Show more

DA Redirects is an innovative app designed to enhance your website by offering real-time automatic detection of 404 errors. It efficiently identifies broken links and provides a seamless solution by automatically redirecting them to their correct destinations. This ensures your users enjoy a flawless browsing experience without encountering frustrating error pages. The app also boasts features that allow you to save time by effortlessly handling bulk edits and redirects, streamlining the process significantly. With its Bulk 301 URL Importer, DA Redirects simplifies the task of managing and redirecting multiple links at once. Additionally, it offers automated link matching and repair, making it suitable for websites of all sizes. Empower your website with DA Redirects and maintain an error-free environment for your visitors.

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Automatic 404 detection

Bulk 301 redirects

Broken link repair

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Out Of The Blue

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24/7 AI-driven site, adtech & martech monitoring with alerts Show more

Out Of The Blue is a powerful monitoring solution designed specifically for eCommerce brands. It offers real-time health monitoring for sites, focusing on essential metrics and integrations with platforms like Shopify. With its comprehensive capabilities, you can easily detect and address issues such as 404 errors and broken images, ensuring a seamless shopping experience for your customers. The app also monitors critical events like "Add to Cart" and "Purchases," providing instant alerts via Slack or email to keep you informed. Out Of The Blue leverages AI-powered conversion optimization and real-time analytics to offer detailed insights and support data-driven growth. Benefit from 24/7 support and no-code integrations to maintain smooth and efficient store operations effortlessly. Whether you are a small startup or a large retailer, this app helps enhance your eCommerce sales and user satisfaction.

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Error detection

Real-time monitoring

Instant alerts

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Musbu ‑ WhatsApp Chat Button

8.9

501 Reviews

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Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Musbu - WhatsApp Chat Button is a powerful tool designed to enhance customer interactions by providing a seamless communication channel directly through WhatsApp. This app allows businesses to create and send custom prefilled messages, streamlining customer outreach and increasing engagement. By integrating a responsive WhatsApp icon, button, and chat widget, Musbu ensures customers have an easy, direct line to your business, which can boost satisfaction, loyalty, and ultimately sales. The chat button is fully customizable to align with the look and feel of your store, offering a personalized user experience. Installation and configuration are simple and do not require any coding expertise, making it accessible for any business. Its responsive design ensures functionality across all devices, maintaining a consistent communication experience for users.

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Customizable chat button

Responsive chat widget

Prefilled messages

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Omega Messenger, WhatsApp Chat

7.8

483 Reviews

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Live chat with shoppers on Facebook Messenger, Instagram &more Show more

Omega Messenger, WhatsApp Chat is a versatile communication tool designed to streamline customer interactions on Shopify stores. With seamless one-click integration, it supports persistent conversations across over 20 platforms, including Facebook Messenger, WhatsApp, SMS, email, and more, making it a comprehensive solution for engaging with customers. The app not only assists in increasing sales conversions and generating leads but also enhances customer support with a convenient live chat button. Users can customize the chat widget to align with their brand's style and target specific devices or pages, adding a personal touch to interactions. The app also offers insightful analytics on the effectiveness of each chat channel, helping businesses optimize their communication strategies. With features like preset welcome messages, Omega Messenger ensures that customer engagement is both immediate and meaningful, fostering stronger relationships with clients.

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Live chat widget

One-click integration

Persistent conversions

Real-time conversations

Superior deliverability

Real-time messages

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Focal Live Chat & Helpdesk

7.2

8 Reviews

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Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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Easy Chat Widget ECW

$2.99 / Month

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Chat Widget in your store with no coding, no liquid, one click Show more

Easy Chat Widget (ECW) is an intuitive app designed to seamlessly integrate your preferred chat widget into your store with just a single click, eliminating the need for additional coding. Compatible with popular platforms such as Zendesk, Hubspot, and Tawk.to, ECW requires you to have an existing account with your chosen third-party chat widget provider. The app offers a clean installation process, ensuring that no theme files are altered and it functions effectively across all store themes. By facilitating easy setup and integration, ECW allows you to maintain consistent communication with your customers through your favorite chat services. Effortlessly enhance your store's customer support with Easy Chat Widget, ensuring a smooth and efficient user experience.

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One-click installation

Supports multiple platforms

No coding needed

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Live Chat & AI Chatbot (Easy)

$10-$150 / Month

7.7

5 Reviews

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Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

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Panda WhatsApp‑ Chat + Support

$2.99 / Month

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Instant WhatsApp Chat, Support, Help Center, Offer Discount Show more

Panda WhatsApp‑ Chat + Support is a dynamic app designed to elevate your business by providing instant and direct communication with your store's visitors via WhatsApp. This app allows potential customers to connect with you just like they would with a friend, ensuring a familiar and comfortable communication platform. By offering direct WhatsApp support, calls, or emails, you can also send abandoned cart links or special offers, significantly boosting your conversion rates and sales. The app not only enhances customer engagement but also encourages users to share your products, amplifying word-of-mouth marketing. Additionally, it supports multiple WhatsApp numbers, allowing for a more flexible and expansive customer support system. This seamless integration is a powerful tool to boost traffic, enhance customer satisfaction, and drive your business revenue.

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Live chat

Customer support

Instant whatsapp chat

Help center

Offer discounts

Abandoned cart link

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REVE Chat ‑Live Chat & Chatbot

$15-$50 / Month

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Live Chat Platform with AI Chatbots, Cobrowsing & Video Chat Show more

REVE Chat - Live Chat & Chatbot is a powerful tool designed to enhance your Shopify store's customer engagement and support. This app enables you to interact with your customers instantly through live chat, helping to boost sales and improve online conversions. By centralizing your customer support across all channels onto one platform, REVE Chat makes it easier to manage inquiries and issues, effectively cutting your customer support workload in half. Additionally, the app's chatbot automation helps increase conversion rates and minimize cart abandonment, thereby driving more successful transactions. With features like tracking customer cart items, viewing order details and status, and sharing or recommending Shopify products, REVE Chat provides a comprehensive solution to enhance customer experience and streamline your e-commerce operations.

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Product recommendations

Ai chatbots

Automated chatbots

Cart tracking

Omni-channel support

Video chat

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Ezy ‑ All in one chat widgets

$1.99-$19.99 / Month

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Add WhatsApp Chat, Phone Call, Facebook Messenger Chat Buttons

Customizable widgets

Multiple chat platforms

Click-to-call widgets

Mobile & desktop icons

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Wix Proactive chat apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Live Chat Support

Autochat ‑ Proactive Live Chat

AfterShip Order Tracking

Live Chat

Chatway ‑ Live Chat Support

Xena: Proactive Lead Capturing

Pushdaddy WhatsApp, Live Chat

Chaty: WhatsApp & Chat buttons

PostShip Order Tracking

Shipup

DA Redirects

Out Of The Blue

Musbu ‑ WhatsApp Chat Button

Omega Messenger, WhatsApp Chat

Focal Live Chat & Helpdesk

Easy Chat Widget ECW

Live Chat & AI Chatbot (Easy)

Panda WhatsApp‑ Chat + Support

REVE Chat ‑Live Chat & Chatbot

Ezy ‑ All in one chat widgets