Ecwid Sales support apps 2025

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Lucky Orange: Conversion Optimization Suite

$10-$50 / Month

8.2

1 Reviews

Optimize conversions with visitor recordings, heat maps, polls, and chat support. Show more

Lucky Orange: Conversion Optimization Suite is a comprehensive tool designed to enhance website conversions by providing insightful data on user behavior. It offers Visitor Recordings, enabling you to watch how anonymous users interact with your site, capturing every mouse movement, click, and scroll for in-depth analysis. The app features Heat Maps that compile browsing data into visual aids, showing the most and least engaging areas of your website. With Polls, you can engage visitors with quick questions to uncover barriers to conversion directly from your audience. The Form Analytics tool provides insights into where and why users abandon forms, helping you optimize for better completion rates. Additionally, Lucky Orange includes a Support & Sales Chat system, allowing real-time communication with customers, including screen-sharing and interactive guidance features. This suite equips you with powerful tools to understand user behavior and make data-driven improvements for increased conversions.

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Live chat

Heat maps

Visitor recordings

Poll questions

Form analytics

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Webkul Helpdesk Support‑UVdesk

$36 / Month

8

9 Reviews

Customer support with social media & marketplace [eBay,amazon] Show more

Webkul Helpdesk Support-UVdesk is a comprehensive helpdesk solution designed to centralize customer support inquiries across multiple channels. With seamless integration with Shopify, merchants can effortlessly access order details for real-time order validation and manage multiple Shopify stores from a single platform. The app offers personalized templates and automated workflows to enhance efficiency and reduce response times, allowing support teams to deliver faster and more effective solutions. UVdesk ensures streamlined customer support management by providing a unified dashboard for monitoring inquiries and evaluating support staff performance. This enhanced oversight helps boost productivity and fosters better customer relationships. Additionally, features like custom forms allow customers to easily submit queries directly from the Shopify storefront, resulting in a smoother support experience. Overall, Webkul Helpdesk Support-UVdesk is an invaluable tool for businesses looking to optimize their customer support processes and elevate customer satisfaction.

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Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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Ascendo AI

AI Technical Support Engineer for complex support and service workflows Show more

Ascendo AI is an innovative agentic AI platform crafted to transform customer support and field service operations. By harnessing the power of advanced AI, Cognitive Robotic Process Automation (RPA), Natural Language Processing (NLP), and Machine Learning (ML), the app empowers agents to efficiently tackle issues and detect anomalies. It also provides comprehensive knowledge intelligence, aids in backlog management, and optimizes spare parts planning, ensuring streamlined operations. Designed to enhance customer experience, Ascendo AI fosters improved support efficiency, making it an invaluable tool across diverse industries. The platform’s cutting-edge technologies seamlessly integrate to provide robust solutions tailored to meet the unique challenges faced by customer support teams today.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts planning

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Ascendo AI Resolution AI Agents

Technical Support & Field Service AI Agents:Your AI coworker to execute workflows in complex support Show more

Ascendo AI Resolution AI Agents is a cutting-edge platform tailored to transform customer support and field service operations. By integrating advanced AI, Cognitive RPA, NLP, and ML technologies, it empowers agents to resolve issues efficiently and accurately. The platform excels at anomaly detection and delivers intelligent knowledge resources, which allow for informed decision-making and swift problem resolution. It also aids in managing backlog effectively and refining spare parts planning, ensuring seamless operations. Ascendo AI's comprehensive approach enhances customer experience and boosts support efficiency, making it invaluable across multiple industries. With a commitment to optimizing workflows, this platform stands out as an essential tool for modern service teams aiming for excellence in customer interaction and service delivery.

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Anomaly detection

Issue resolution

Backlog management

Knowledge intelligence

Spare parts optimization

Try AI Agent

Mava

Customer support agent to scale support across public groups & private tickets Show more

Mava is a robust customer support platform designed to streamline communication by integrating with popular channels like Telegram, Discord, websites, and email. The app enables support teams to unify all incoming requests into a single, shared inbox, ensuring efficient management and swift resolution of queries. Harnessing the power of AI, Mava's intelligent bot can automatically address FAQs in public Telegram groups, Discord, and Slack channels, enhancing user engagement and reducing response times. Additionally, Mava offers a no-code chatbot builder, allowing teams to customize AI-driven responses for private support tickets, providing a personalized and efficient customer service experience. With its versatile integration capabilities and AI-enhanced functionalities, Mava empowers teams to deliver exceptional support, all while keeping communication organized and effective. Its seamless user interface and customization options make Mava an indispensable tool for businesses aiming to elevate their customer support operations.

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Integrated inbox

Ai bot responses

No-code chatbot

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SubVerse: AI Sales & Support

$49-$199 / Month

AI-driven sales and support: personalized interactions, instant setup, seamless integration. Show more

SubVerse: AI Sales & Support is a cutting-edge application designed to prevent revenue loss from missed calls by utilizing AI agents that manage all customer support interactions. This app enhances customer experience by personalizing every interaction based on order history and customer behavior, eliminating the need for hiring additional staff to facilitate business growth. It integrates seamlessly with your store, making installation and usage possible within minutes, without any coding required. SubVerse not only ensures no customer inquiry goes unanswered but also aids in recovering abandoned carts through automated voice follow-ups with potential buyers. The app features a smart dashboard, providing analytics to track agent performance and optimize customer engagement. Elevate your customer interactions to the next level with AI-driven conversations tailored to your business needs.

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Seamless integration

Smart analytics

Instant setup

Personalized outreach

Automated support

Ai voice agents

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Maisie AI Chatbots + Live Chat + Quizzes

(3.9/5)

14 Reviews

Maisie: AI-driven sales assistant for customer engagement and support. Show more

Maisie AI Chatbots + Live Chat + Quizzes is an AI-powered sales and customer service assistant designed to enhance customer engagement and streamline interactions on your online store. This app allows businesses to automatically engage with customers 24/7, helping to guide them smoothly through their buying journey. Addressing common e-commerce challenges, Maisie offers personalized product recommendations and pre-sales support, which can reduce barriers to purchase and boost conversion rates. For website visitors on the verge of leaving without buying, Maisie's exit intent chatbots can provide personalized incentives, such as discounts or free shipping, to recover abandoned carts. Additionally, the app helps grow your email marketing list by encouraging visitors to subscribe for valuable updates and offers. Maisie seamlessly integrates with BigCommerce, featuring an intuitive chatbot builder that requires no coding, enabling you to launch and customize chatbots within minutes to suit your store’s needs. With Maisie, provide instant, real-time customer service, freeing up your team to focus on complex queries while the app handles the rest.

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Abandoned cart recovery

Personalized recommendations

Email capture

Real-time support

Ai-driven automation

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Remarkable AI: 24/7 Support

8.2

14 Reviews

Supercharge your social media sales and customer support Show more

Chatdesk: 24/7 Support is your go-to solution for delivering exceptional customer service as your business expands. Utilizing cutting-edge AI and a team of US-based customer support experts, Chatdesk efficiently handles customer inquiries across social media, email, chat, and SMS. By identifying and training passionate followers of your brand, Chatdesk ensures your customers receive personalized and effective assistance while managing scheduling and quality control seamlessly. With the peak shopping season around the corner, their on-demand experts are geared up to meet your increased support needs. Integrate seamlessly with your existing helpdesk, ecommerce platforms, and social channels, and ensure 24/7 coverage, including weekends and holidays. Chatdesk enables you to scale one-on-one customer engagement, enhance conversions, and maintain a high customer satisfaction rate without requiring additional resources.

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Integrates helpdesk tools

Answer questions cross-channel

24/7 on-demand support

Scale customer engagement

Boost conversions effortlessly

Install App

ChaChing: Support families now

8.2

2 Reviews

Support hard-working families while expanding your business. Show more

ChaChing: Support Families Now is an innovative app designed to revolutionize how brands and retailers connect with shoppers. By leveraging a powerful product-discovery platform, the app strategically positions your products in front of customers actively searching for items like "toys" and "shoes." This targeted visibility boosts your sales volumes and market share while simultaneously paying consumers to purchase directly from you. The unique business model not only enhances your profit margins but also provides financial benefits to hard-working families across the country, putting more money back into their pockets. ChaChing's user-friendly interface allows for effortless setup of always-on marketing campaigns, ensuring continuous engagement with potential buyers. Additionally, the app's intelligent systems prevent ad spend wastage by refunding costs when returns are detected, enhancing cost-efficiency.

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Product discovery

Increased margins

Market share

Always-on campaigns

Reduced wastage

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Konvo: AI Support & Marketing

$155-$249 / Month

8.2

10 Reviews

Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.

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Whatsapp integration

Marketing campaigns

Ai assistance

Customer communication

Automated support

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WonderChat: AI Support Chatbot

$99.99-$499.99 / Month

8.2

2 Reviews

Easily automate customer support for your store with AI Show more

The Wonderchat app is a powerful tool designed for merchants seeking to enhance their Shopify stores with advanced chatbot capabilities. With this app, store owners can seamlessly integrate their Shopify platform with Wonderchat chatbots, enabling them to access real-time product and order information instantly. This integration not only streamlines customer interactions by providing detailed responses to product inquiries but also empowers chatbots to inform customers about ongoing promotions, boosting engagement. By delivering up-to-date information, the app enhances the overall shopping experience, making it more personalized and efficient. In addition, Wonderchat simplifies the management of customer queries, allowing merchants to focus on other critical aspects of their business. Overall, the Wonderchat app is an essential tool for any Shopify merchant looking to leverage chatbots for improving customer service and sales conversions.

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Product information retrieval

Order information access

Promotion notifications

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ChatIn: 24/7 AI Chat Support

$19.99 / Month

"AI chat support: 24/7 customer assistance, customizable, seamless team handoff."

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PD Facebook Messenger Support

6.7

8 Reviews

Support customers with Facebook messenger Chat and boost sale Show more

Facebook Messenger Chat is a dynamic app designed to enhance communication between businesses and their customers directly on their store platforms. By integrating seamlessly with Facebook Messenger, it allows store owners to interact with visitors, address inquiries, and send personalized support or promotional coupons, which can significantly boost sales and customer satisfaction. One of the standout features of this app is its ability to maintain communication with potential customers, even if they leave the website without completing a purchase. This capability increases the likelihood of converting leads into sales through follow-up interactions. The app is user-friendly, requiring only a simple setup by linking a Facebook page, making it an incredibly effective tool for providing quick and efficient customer support. Fast responses lead to happy customers, and happy customers lead to more sales. With Facebook Messenger Chat, businesses are equipped to resolve customer doubts in seconds, enhancing overall customer experience and potential revenue.

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Easy setup

Direct customer chat

Provide support/coupons

Lead conversion

Install App

ARCS Support Ticketing System

$2.99-$15.99 / Month

(1/5)

1 Reviews

Easy and Reliable Support System Show more

The ARCS Support Ticketing System is a user-friendly and scalable application designed to enhance customer support and streamline communication management for stores. By enabling customers to initiate support tickets, the app allows store owners and managers to efficiently review, address, and resolve customer inquiries, issues, and feedback from a centralized platform. With the flexibility to toggle ticketing capabilities for customers, store managers can personalize the support experience. The system also offers features to customize the content displayed on the support page, ensuring alignment with brand communication. Moreover, it provides a reliable way to track ticket status, keeping both customers and staff informed throughout the resolution process. This comprehensive solution enhances customer service operations, ensuring timely and effective responses to customer needs.

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Initiate support tickets

Review customer inquiries

Respond to issues

Manage communication

Track ticket status

Customize support page

Install App

Aisq: Auto Customer Support

$24.99-$199.99 / Month

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

Install App

Aunoa CRM and Support Agents

Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.

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Multi-channel integration

Real-time responses

Ticket management

Centralized inbox

Contact timeline

Install App

Aide AI Support Automation

$300-$800 / Month

8.2

2 Reviews

Fully Automate Support Workflows and Question Answering Show more

Aide AI Support Automation is a versatile application designed to streamline customer service processes and enhance support efficiency. By utilizing AI, Aide helps in extracting valuable customer insights and automating various repetitive tasks such as order tracking, returns, and exchanges. The app empowers support agents by providing intelligent suggestions and using stored knowledge to automatically address common inquiries. It meticulously analyzes customer messages to identify potential automation opportunities, equipping users with the necessary tools to configure and optimize workflows. Aide enables automation of knowledge-based question answering while adhering to store policies for returns and exchanges. It also offers ongoing AI-driven insights and recommendations to continuously improve support operations. With CRM and API integrations, Aide facilitates seamless data access and action execution, making it an indispensable tool for modern customer service teams.

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Order tracking automation

Customer insights

Crm integrations

Api integrations

Returns automation

Automate support workflows

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All In One Support Button

$5 / Month

One-click customer support via social media

Customizable branding

Multi-platform support

One-click access

Install App

Panda WhatsApp‑ Chat + Support

$2.99 / Month

Instant WhatsApp Chat, Support, Help Center, Offer Discount Show more

Panda WhatsApp‑ Chat + Support is a dynamic app designed to elevate your business by providing instant and direct communication with your store's visitors via WhatsApp. This app allows potential customers to connect with you just like they would with a friend, ensuring a familiar and comfortable communication platform. By offering direct WhatsApp support, calls, or emails, you can also send abandoned cart links or special offers, significantly boosting your conversion rates and sales. The app not only enhances customer engagement but also encourages users to share your products, amplifying word-of-mouth marketing. Additionally, it supports multiple WhatsApp numbers, allowing for a more flexible and expansive customer support system. This seamless integration is a powerful tool to boost traffic, enhance customer satisfaction, and drive your business revenue.

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Live chat

Customer support

Instant whatsapp chat

Help center

Offer discounts

Abandoned cart link

Install App

Pandabot ‑ ChatGPT Chatbot

$19-$99 / Month

Elevate Customer Experience and Chat Support with Pandabot Show more

Pandabot - ChatGPT Chatbot is an innovative AI-powered Sales Assistant designed to elevate your online store's customer experience. This smart chatbot seamlessly enhances customer engagement by efficiently addressing support queries, ensuring smooth interactions around the clock. With Pandabot, you can drive conversions and foster unparalleled customer loyalty, creating exceptional shopping experiences for your clients. It syncs seamlessly with your product catalog to provide tailored recommendations, helping customers find exactly what they need. Additionally, the chat widget is fully customizable, allowing you to integrate it perfectly with your store's theme for a cohesive brand experience. Transform how you connect with customers and optimize your sales process effortlessly with Pandabot.

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Product recommendations

Customizable widget

Real-time support

24/7 support bot

Install App

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