Support Experience - Happy S. (the support agent) asked me how they could help and were quick to come up with a solution. Support is definitely a plus!

Great customer service - Yotpo Eunice was prompt, knowledgeable and helpful. She helped us to solve our problem immediately. Thank you

Does not work - We were on the highest level tier of Yotpo, we first signed up in November 2020. After countless hours and over £17,000 paid to yotpo, 18 months later and we have NEVER had a working loyalty program. I have asked them for a refund and they are now ignoring me. This company will rip you off, stay well well well away. Also, their system does not integrate properly, we tried to get a loyalty program with the "support" of Yotpo installed and it never worked.

Excellent Product & Customer Service - Love this product and how it functions with my website! I've been using Yotpo since 2013 and they have grown so much. Mary from customer service assisted me in optimizing my backend of Yotpo. She was patient and amazing. If you are having issues contact support!

So far it has been great - Customer support has been very helpful with customization and importing reviews. Thank you Reinier D and Eduardo

Nice support - The Kenneth John gave great support! I have been using this app since long with other store too. I will also recommend to use this app.

Yotpo - Great app and customer service. Eunice was very patient with us and helping get things set up. Highly recommended

10 stars - Angelo was great helping me set up my reviews and fixing some tech issues I had. I appreciate his patience and communication. Professional work done. Thank you

Great service - We had amazing service with Donald from Yotpo when we transitioned our platform to Bigcommerce and wanted to move our reviews from one platform to another. We experienced a challenge with the location of the reviews and again the team at Yotpo where quick to help and resolve. They really helped in a stressful situation and got us up and running correctly.

Amazing customer support - Thanks Reinier D - Thank you Reinier D for easily transferring all my existing reviews and importing my orders to send review requests. I have only had Yotpo on my BigCommerce store for 2 days... I am super impressed! From getting the app installed to transferring old reviews and data and customising my widgets on my store. The Customer service and support has been excellent.

Support - I had an issue of getting my review widget up and working. I contacted support and Eunice helped me get it up and working in 5 minutes when it took me hours. Thank you Eunice for your help and I love the product!

Fixing Reviews Issue - I received excellent service from Sheen at Yotpo. The issue was solved really quickly and i was kept up to date on progress throughout the process. Great service !!!

Great support - Super responsive and gets the job done. Sheen got right on an issue we had and it was fixed promptly.

Super helpful support - We got excellent support from Howell at Yotpo today. The chat function on the support page was super easy to find and we got an immediate answer quickly. Howell went out of their way to understand the issue we were dealing with and then, just like that, they fixed it. I wish I had this experience with every 3rd party app I use. It's obvious that they are doing great things at this company and it starts with training their customer support.

Great App and 1st Class Support - A great app which does what it says on the tin, with excellent and very patient help getting setup promptly! Thanks very much Rhenant! :)

Great app and great support - Great app and great support. Radley helped me fix an issue I had with the reviews imports process from bigcommerce to yotpo quickly and effectively.

Fantastic Support - Quick and helpful support from Nick S. Have used Yotpo for years and won't be going elsewhere!

Learning the ropes - Nick S. was very helpful in orienting me as I establish yotpo review app on my website. He answered my questions with patience and precision. I'm off and running!

Support - John helped me today to investigate an opportunity to collect more reviews. While the feature was not currently available he did open a feature request and was helpful in educating me on the current capabilities. I appreciate the support and follow-thru.

Support - Ronel helped me get the star ratings showing on my category page and even empty stars for products without reviews. A feature that wasn't shown in the instructions. Thanks a ton.