Bigcommerce Survey feedback apps 2025

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All rated and up and up

LiveHelpNow

8.2

1 Reviews

Enhance sales and loyalty with integrated live chat and support tools. Show more

LiveHelpNow is a comprehensive suite of online customer service tools designed to enhance sales and foster customer loyalty for businesses of all sizes. By making your sales and support teams readily accessible through live chat, text (SMS), Facebook Messenger, support tickets, or a searchable self-help portal, LiveHelpNow ensures exceptional customer interactions. Secure transactions directly from chat or email with PCI and HIPAA-compliant forms integrated into the suite. The platform allows real-time tracking and improvement of customer satisfaction (CSAT) scores through instant feedback and surveys. Even when short on staff, LiveHelpNow's Chat Bot can manage a large volume of customer requests without human intervention. With automatic translation, the app supports customers speaking any language, expanding your business's global reach. Additionally, real-time tracking of conversions influenced by customer service agents provides valuable insights into product trends and business direction. To experience the capabilities of LiveHelpNow, attend a live demo or contact them at 877-548-3001.

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Social media integration

Email support

Real-time feedback

Real-time conversion tracking

Automated translation

Sms support

Try for Free

Affiniv NPS, Survey & Feedback

$99-$249 / Month

9.1

4 Reviews

Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

Install App

Feedback Survey by POWR

8.2

3 Reviews

Effortlessly collect feedback with customizable, no-code surveys by POWR. Show more

Feedback Survey by POWR is an intuitive tool designed to effortlessly collect post-purchase feedback and other valuable insights through customizable surveys. This user-friendly app allows you to build professional surveys in minutes without any coding or sign-up requirements, with automatic installation ensuring a seamless experience. Simply customize your survey form for free, publish it, and choose the pages for deployment. Amplify its functionality by integrating with any app supported by Zapier, streamlining your data collection process. Benefit from fast 24/7 customer support to address any queries or assist with setup. Part of the highly-regarded POWR suite of over 60 cloud-based website apps, this tool is ideal for businesses looking to enhance online growth, trusted by global giants like SpaceX, NASA, and more. Headquartered in San Francisco and supported by an international team, POWR is committed to making digital tools accessible and effective for businesses worldwide.

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Customizable surveys

No-code integration

Limit submissions

Try for Free

POWR: Customer Survey | Poll

$9.99-$17.49 / Month

(4.2/5)

110 Reviews

Collect Feedback with a Post-Purchase Survey for Improvement Show more

POWR: Customer Survey | Poll is a powerful tool designed to help businesses uncover key drivers of new sales and identify factors contributing to customer loss. By collecting post-purchase feedback, this app empowers businesses to enhance their marketing and sales strategies. Users can gain valuable insights into various aspects of the customer experience, such as store layout, product selection, and the checkout process, through satisfaction surveys and polls. The app offers numerous integrations and pre-built templates, enabling users to create customer satisfaction surveys and polls quickly and efficiently. With features like auto-saving to the Responses Dashboard, instant email alerts, and Google Sheets synchronization, important feedback is never lost. The app supports diverse field options, including dropdowns, multiple choice, email, images, and star ratings, allowing for comprehensive data collection. Additionally, built-in reCAPTCHA functionality ensures security by preventing unwanted spam responses.

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Instant email alerts

Google sheets sync

Pre-built templates

Multi-question surveys

Multiple field options

Recaptcha protection

Install App

Hulk NPS Post Purchase Survey

$25-$199 / Month

7.9

101 Reviews

Effortlessly gather product insights and feedback with ease. Show more

The Hulk NPS Post Purchase Survey app is a powerful tool for crafting custom surveys designed to measure net promoter scores and to gather essential insights into customer experiences. This app allows businesses to create a variety of surveys, such as checkout, product, and exit surveys, to effectively evaluate customer satisfaction and loyalty. With a one-click installation, businesses can seamlessly integrate the survey into their Thank You page, enhancing response rates and collecting feedback in under 30 seconds. The app's analytics dashboard enables prompt action on customer feedback, ensuring that decision-making is data-driven. Furthermore, its Conditional Logic feature allows the creation of dynamic surveys tailored to specific customer interactions, further enriching the feedback collected. By using the HulkApps NPS Post Purchase Survey app, businesses can foster improved customer relationships and make informed adjustments to their offerings.

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Exit surveys

Analytics dashboard

Custom surveys creation

Net promoter score measurement

Checkout and product surveys

Embed in thank you page

Install App

SurveyFox Post Purchase Survey

8.2

9 Reviews

Effortlessly gather product insights and feedback with ease. Show more

SurveyFox Customer Surveys is a dynamic tool designed for merchants to seamlessly capture and analyze customer feedback. By integrating customizable surveys on the thank you page, the app garners deeper insights into customer behavior, crucial for refining business strategies. The app facilitates feedback collection at key touchpoints and enables response segmentation, allowing for more targeted approaches to improving customer satisfaction. With unlimited responses, merchants can gather comprehensive data sets, which can be exported to XLSX files for in-depth analysis. This feature-rich application empowers businesses to leverage customer insights effectively, driving growth and enhancing the overall customer experience. SurveyFox's user-friendly interface makes building surveys easy with a variety of question types and settings, ensuring that merchants can tailor surveys to meet their specific needs.

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Customizable surveys

Data export

Unlimited responses

Create surveys

Response segmentation

Install App

Easy Customer Feedback Survey

Gain insights and improve with real-time customer feedback surveys. Show more

Easy Customer Feedback Survey is an intuitive app designed to help businesses gather actionable insights through streamlined customer surveys. By identifying key drivers of sales and potential reasons for customer attrition, this tool empowers you to make data-driven decisions. Whether you want to evaluate aspects like store layout, product offerings, or checkout processes, the app's satisfaction surveys provide comprehensive feedback on critical points of the customer journey. Benefit from real-time input to make swift adjustments and enhance your business strategy effectively. The app’s user-friendly dashboard simplifies feedback management and review, offering ease of access to analytics and admin notifications. With 24/7 email support from a dedicated customer service team and live chat for upgraded plans, you’re never alone in navigating and optimizing your feedback system.

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Real-time feedback

Quick adjustments

User-friendly dashboard

Get App

Gojiberry Survey & Feedback

$15 / Month

9.1

25 Reviews

Easy-setup survey w/ links for improved marketing & conversion Show more

Gojiberry Survey & Feedback is an essential app for any Shopify e-commerce store looking to enhance customer engagement and gather valuable insights. With its quick and easy setup, you can launch survey templates like marketing attribution and NPS surveys in just a minute, making it accessible even on mobile devices. The app offers a high response rate with its 1-click survey feature, and you can easily distribute surveys via links or QR codes through emails and product inserts. Gojiberry equips you with analytics to understand your customers' origins and identify potential product development opportunities, helping you optimize your marketing expenses and conversion rates. Additionally, the app supports Shopify checkout extensibility and offers customizable feedback features like custom coupons and points for completing surveys. Enhance your branding with the white label feature that allows you to hide the Gojiberry logo on your surveys, providing a seamless experience for your customers.

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Easy-setup templates

1-click survey tool

Link/qr code surveys

Analytics for optimization

Shopify checkout extensibility

Custom coupons & points

Install App

Simesy Customers Surveys & NPS

$9.99 / Month

8.2

4 Reviews

Post purchase, customer survey for attribution, NPS & more Show more

Simesy Post Purchase Survey, also known as Smartify, is an intuitive and fully customizable app designed to enhance customer engagement by creating post-purchase surveys and Net Promoter Score (NPS) assessments effortlessly, without the need for coding. This app allows businesses to craft unlimited questions, enabling them to gather essential insights and feedback from an unlimited number of customers, thereby improving the overall buying experience. Smartify seamlessly integrates survey showcasing on the thank you page, making feedback collection non-intrusive and effective. With the capability to breakdown survey submissions based on response count, order value, and more, businesses can gain a deeper understanding of customer behavior. Additionally, Smartify empowers users to target specific customer segments with intelligent rules, ensuring that feedback is meaningful and actionable. Start using the Simesy NPS Customer Survey app today and transform customer insights into growth opportunities.

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No coding required

Customizable surveys

Thank you page integration

Unlimited questions

Unlimited responses

Response breakdown

Install App

Callexa NPS Feedback

8.2

4 Reviews

Get valuable customer feedback with automated NPS surveys. Show more

Callexa NPS Feedback is a powerful tool designed to enhance your Shopify store’s customer experience through automated surveys. This app capitalizes on the Net Promoter Score system to gauge customer satisfaction by sending surveys shortly after an order is shipped. The feedback collected, including ratings and comments, is seamlessly integrated back into your Shopify order entries, making it easily accessible. Users can manage and analyze this data using the app’s intuitive dashboard, which offers detailed statistics and reporting functions to evaluate shop, service, and product quality. With Callexa, businesses can efficiently gather valuable customer insights, track improvements over time, and make informed decisions to boost customer loyalty. Whether you're aiming to refine your service or gain deeper insights into customer perception, Callexa provides the tools necessary for actionable, data-driven strategies.

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Feedback collection

Survey customization

Automated surveys

Dashboard statistics

Nps ratings sync

Order-based prompts

Install App

HouseParty: Community Feedback

$25-$99 / Month

8.2

11 Reviews

Collect feedback, generate user content, grow organic SEO. Show more

HouseParty: Community Feedback is an innovative app designed to transform customer engagement and brand innovation. Moving beyond traditional reviews and outdated platforms like Facebook groups and standalone survey apps, HouseParty integrates feedback loops directly within your online store. This app empowers customers to leave feedback, vote on ideas, and engage in discussions, fostering a vibrant community and enabling collective decision-making. Over time, the app elevates popular ideas, helping brands make informed choices about product development and business strategies. By replacing conventional forums with a dynamic community space, HouseParty enhances user interaction and encourages account growth, all while boosting organic traffic through user-generated content. With features like upvoting and comprehensive forums, HouseParty ensures that customer insights are not lost in the digital noise, but are front and center, guiding your brand’s growth.

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Seo boost

Community feedback

Idea voting

Forum discussions

User content

Guided growth

Install App

Fab Feedback Button

$9-$199 / Month

8.2

4 Reviews

Collect customer feedback to improve experience and loyalty Show more

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.

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Quick setup

Easy installation

Feedback collection

Powerful customization

Emoji satisfaction

Gather emails

Install App

FeedbackMe Button

$4.5 / Month

(1.3/5)

3 Reviews

Add a Feedback button to your store and get precious feedback! Show more

Feedback Button is an innovative Shopify App designed to seamlessly integrate a floating feedback tool into your online store. This user-friendly app is quick to install and aims to enhance your sales by providing a direct line of communication between you and your customers. By enabling visitors to leave comments and suggestions, the app helps entrepreneurs address the common challenge of low conversion rates. It serves as a crucial tool for understanding customer needs, preferences, and objections that might hinder purchases. With Feedback Button, you can directly engage with your audience, answer their questions, and implement valuable feedback to improve your store's offerings. Ultimately, this app empowers you to increase your conversion rates by aligning your products and services with customer expectations.

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Easy installation

Boost sales

Floating button

Leave feedback

Install App

57‑feedback

(3/5)

1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.

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Instant feedback

Effortless collection

Tailored strategy

Install App

Rex Feedback

$7.99-$12.99 / Month

9.1

1 Reviews

Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.

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Email notifications

Customizable button

Client profiles

File export

Optimized files

Install App

Pulse NPS, Surveys & Feedback

$19-$99 / Month

9.1

1 Reviews

"Enhance customer experience with multichannel surveys and real-time feedback response." Show more

Pulse NPS, Surveys & Feedback is a comprehensive customer experience platform designed for businesses of all sizes, both online and offline. The app enables users to effortlessly create and deploy surveys across multiple channels, including websites, email, SMS, mobile apps, advertisements, and physical stores. It features advanced feedback reporting, allowing segmentation by channel, location, brand, and more, providing detailed insights into customer sentiments. Real-time alerts facilitate immediate responses to customer concerns, ensuring quick resolution of issues. With built-in Natural Language Processing (NLP), the app identifies critical customer issues, aiding in proactive management of feedback. Its user-friendly survey builder allows for customization to suit various platforms, enhancing the ability to gather relevant data. Overall, Pulse NPS empowers businesses to effectively manage and improve customer experiences across all interaction points.

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Advanced reporting

Survey builder

Multichannel surveys

Nlp analysis

Proactive feedback

Install App

Komment Feedback by Limon Labs

Enhance customer feedback with sleek, contextual insights for BigCommerce stores. Show more

Komment Feedback by Limon Labs is a dynamic tool designed for BigCommerce stores to harness genuine customer insights seamlessly. The app integrates a sleek feedback button across your store, encouraging customers to voice their opinions, ask questions, or seek help exactly when needed, right from any page. This innovation moves beyond traditional contact forms or exit surveys by enabling contextual feedback, allowing shoppers to share their experiences during browsing, checking shipping info, or completing a purchase. By providing this real-time feedback channel, you can quickly identify and address any pain points, enhancing user experience and streamlining the purchase process. The app's simplicity in installation and management ensures that every page of your store becomes an arena for customer interaction, driving continuous improvements. Ultimately, Komment Feedback supports in catching potential issues early, reducing cart abandonment, and boosting overall sales through valuable, actionable customer insights.

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Instant feedback widget

Contextual insights

Real-time pain point identification

Try for Free

Asklayer Survey & NPS for pros

$29 / Month

9.3

127 Reviews

Highly customizable & low-friction surveys get more answers Show more

Asklayer Post Purchase Survey is a powerful tool designed to enhance your business decision-making through actionable customer feedback. This versatile app offers per-question reporting with intuitive in-app charts and allows you to export raw data for comprehensive external analysis. With Asklayer, you can conduct unlimited surveys across unlimited pages, boasting over 15 question types to gather the insights you need. Packed with advanced features like targeting rules, skip logic, and question randomization, the app enables highly customized survey experiences. Additional capabilities include coupon generation, NPS, CSAT, and cross-tabulation, ensuring a comprehensive data collection strategy. Asklayer seamlessly integrates with tools like Shopify and webhooks, streamlining your workflow. It provides robust on-site survey options and automated email follow-ups, boosting engagement and feedback collection post-purchase.

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Unlimited surveys

Advanced targeting

On-site surveys

Tag users

Coupon generation

Deep integrations

Install App

easy Google Customer Reviews

$20 / Month

9.1

21 Reviews

Auto-implementation of the Google survey opt-in code Show more

Easy Google Customer Reviews is an intuitive app designed to seamlessly integrate Google review functionalities into your online store without requiring any coding skills. With just a few clicks, merchants can add a review capture form directly to their order status page, allowing them to collect valuable customer feedback after each purchase. Once connected to your Google account, the app effortlessly displays your Google reviews and product reviews on your store, enhancing credibility and customer trust. Additionally, you can enter your Google Merchant Center ID to feature a Seller Rating badge prominently on your site. This app supports Google’s Product Reviews feature, making it a comprehensive solution for managing and showcasing authentic reviews. The straightforward setup process ensures that even those with minimal technical knowledge can start benefiting from increased customer engagement and improved online reputation.

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Display google reviews

Order status form

Auto survey opt-in

Seller rating badge

Supports product reviews

Install App

LoudHippo Post Purchase Survey

$19-$99 / Month

8.2

13 Reviews

Accurate attribution for Facebook, Insta, TikTok & Influencers Show more

LoudHippo Post Purchase Survey is a powerful tool designed to enhance marketing attribution by offering deeper insights into where each order originates. Traditional pixel tracking only provides a partial view, often missing out on key attribution data. This app bridges that gap by leveraging post-purchase surveys directly from customers, offering more reliable data. Users can confidently allocate marketing resources to channels like TikTok, Facebook, Instagram, and influencer marketing, which are typically hard to track. The app features customizable surveys that can be easily deployed with a single click on the order status page, ensuring high response rates. Furthermore, it allows users to analyze survey responses in conjunction with order values, helping to identify the most lucrative marketing channels. Integration with platforms such as Shopify, Klaviyo, and Google Analytics makes it easy to use collected data in various marketing strategies and workflows.

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Data integration

Post-purchase survey

Attribution analytics

Custom survey questions

High response rates

Order value analysis

Install App

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