Great product - Wonderful support we are launching soon and they have been very helpful in getting us lined up and ready for success. The customer service is great.

Enjoying the program - Thanks for making this great program available for small businesses. Especially, during such uncertain times it's hard to invest large sums of money. Thanks again!

Good stuff, free plan is good enough for me. - Like what this offers. If you don't need it to be super-involved, the free plan is functional.

Flat Rate Price - Epic Service - Gives you the ability to set up and grow . - Hi All - We are very happy with smile.io -the flat rate price gives us the room to continue to grow without worrying that everyone is taking a piece of the pie. The epic service is here to help and are a real pleasure to work with. Having the ability to setup somethings on our end is very nice to keep the feel we want - the integration with the email providers are great as well. Over and out Woodpeckers

Stellar Rewards Integration - We were looking for a way to reward clients and get new customers, and smile.io is just that. Stellar integration, easy set up and automatically carries over existing clients. Also, Andrea did an amazing job at walking me through the platform and what tools are in the kit. 5/5 10/10 absolutely would recommend.

New Customer, Great Help! - We're excited to be using smile.io! The options to streamline the rewards program is much more user friendly on the front end as well as setting up in the back end! Love the reward option of being able to give away a free product in lieu of rewards points!

Great App For Loyalty - I love this app. I am using it for the reward points and my customers love it. It's not expensive for what you get, and the support is awesome.

Best rewards app for Bigcommerce - Smile allows you to add a slick rewards and referral program to your e-commerce store that will surely make you stand out from your competitors. Not only is the setup quick and easy, their support staff are always standing by via live chat or email. Best of all, we are now able to reward our clients for spending money with us, a long-time goal of ours, at a price that is reasonable. Smile is a company that interested in growth and helping you grow. We are constantly finding new ways to leverage this new-found source of value.

Not really free, they only allow 10 rewards on the free version. - Just wasted 2 plus hours setting all this up. I had 3-5 customers sign up and im already needing to pay $50 / month . Like what!!! not worth it.

easy to use - So far, very easy to use. Need to verify it is a good customer experience still. But from my initial testing, it seems on point.

An easy twist to get 10 stars - If there is an option to reward the advocates with cash, I'll give this App 10 stars. I sell cooling vests to the Sports Plane Pilots, Racing Car Drivers and Motorcyclists/Motorcops on BatteryHeatedClothing.com. They do not need another vest at discount. They want cash when they share the unique link and their friends buy. I think it's very easy for Smile.io to implement it.

Excellent App! - I really love this App but this app can't edit the content.Sometime I need to edit context because I need to translate to my language.

Free?! Real Customer Service?! Small business owners finally something that helps! COSTFREE - I had a lot of trouble on the Bigcommerce end of things getting this program set up in my shop. I was going to trash it all cause I figured they wouldn't have helpful guidance being a free service. Boy was I wrong, when I told Maggie what was wrong we were both scratching our heads. Two days, 4 update emails later, problem solved. I didn't lift a finger, Maggie got in touch with Bigcommerce worked everything out for me. I'm still shocked quite frankly. This company has their ducks in a row. Looking forward to seeing what this program can do for my sales :D

Social Media Sharing problem - Our website is not live now but we installed smile.io to have a loyalty program as a new thing for our customers. We noticed that the Facebook and Twitter referrals give customers points even if they decide to cancel the referral or sharing. Also we noticed that there is no way to control how many times a customer can share and post on Facebook and Twitter so they can earn points indefinitely, so we decided to turn them off . It is totally a shame since we are looking to have a social media presence. We will turn them on once the issues are fixed by smile.io

Loyalty building and rewarding customers made easy - Smile used to be another company but their product has evolved greatly over the years. Still easy to use, easy to install, and a breeze to add to any storefront.

Absolutely excellent and easy - This app was as easy to set up as Re:amaze. Great onboarding and clear instructions. More companies need to understand that ecommerce merchants have no time to fiddle around and they need to make things as easy as possible. Lots of great features from the Smile app!

Awesome - This is an amazing app. So easy to set up, and seriously awesome to get more from the experience between customers and your business. This is a win win. I am using the free version, I wish I had activated this sooner.

Loyalty Points & Referrals - I installed the app moments ago and I must be honest....the install was seamless. What made this a no-brainer was the fact that it was FREE for up to 500 customers. I plan on keeping this app because even at the entry level of $59/month...it's worth it.! I haven't had an opportunity to contact the support team but from what I have read, they're pretty good at helping out.

good Free APP for inhighstreet.com - we are selling Bridal Jewelry & Tiara & Wedding Jewellery, this APP can help us in this beginning time ,because it is free.

Very helpful support staff - Just getting going with this program, but so far the support staff have been responsive, helpful, attentive. Looking forward to more!