Canada - Couldn't Even Test It - Hard to evaluate a product when it doesn't work. Freezes every time it tries to connect to a carrier account (Canada Post for instance). Our account integrations already work fine with BigCommerce's integrated shipping system, which is already working well for us. I just wanted to evaluate another possible option.

Makes Shipping A Lot Easier - ShipStation has made my shipping life so much easier. Before I would have to buy individual shipping labels for the USPS and then pay an additional shipping fee. I always wondered if I was getting the best rate from the local office. Now, I can easily print a label and stick it onto my package in a matter of seconds. The labels look super sharp. I can easily compare which shipping methods are the cheapest and save money. It's really nice and totally better than doing it yourself. There's no waiting in line at the USPS; I can simply leave the package on the counter since it already has a label and is paid for. The only problem I had at first was trying to learn the system. I finally figured it out after I watched some training videos on the ShipStation website. After that, everything was super easy. I'm a small business owner and it was a big decision at the time trying to decide if it was worth signing up for, but now looking back I don't know what I would do without it.

More magical than you could imagine - Honestly we were talked into this by our FedEx sales rep and as a small business we were hesitant to pay for something that we were doing just fine for free. I feel bad for past me wasting all that time manually entering everything but future me is one happy camper. It took about a month to get everything set up the way I wanted it but it was immediately usable. We have a NAFTA agreement and the fact that you can input all customs info right into the items or create categories that specific customs information will be applied to automatically saves he hours a week. We do not have a compatible scale so we have to put the weight of packages in manually still but other than that one alteration you press the print button and our zebra label printer spits out the correct shipping stickers and your done! Easy to track packages, see shipping exceptions, refund, cancel and even create manual shipments. I would recommend this to anyone who is tired of cutting and pasting order after order into shipping forms. Also, the help you get from SS is amazing. depending on your plan there is e-mail assistance which is quick or live chat help. They also give you a dedicated rep for the first 2 weeks to help you set it all up and walk you through the options SS has to offer. 100% would do again.

Why didn't I switch from Ordoro sooner? - When we started doing research, we thought for sure Ordoro was going to work for us on offering all of our customers free shipping. But, we soon learned that the void process, waiting on refunds, manually making labels and customizing our shipping was either cumbersome or an extra cost. While I was getting some responses back, it just wasn't fast enough. When I even opted to try beta, I got no response back from them. The day we cancelled and switched to ShipStation, I actually got a Twitter notification that Ordoro's site was down. Their integration with Endicia kept on automatically shipping me labels even after both them and I confirmed the setting was off (billing us and then taking a while to refund us for the error). Day one on ship station...cheaper rates for us, WAAAAY more customization for the cost, simplistic software, AMAZING mobile app. This is the way a shipping app is SUPPOSED to be! Great job, ShipStation. Thanks for saving us and sorry we didn't go with y'all in the first place.

A Must for any eCommerce website - A Must for any eCommerce website. It's makes thing easier, saves time & money. You wont regret it.

Love it - I love ShipStation for the branding it provides as well as the rates for USPS. It's great for eBay to remove eBay's logo. I slowly realized I spend more time in ShipStation than any other app, and their support is top notch. I highly recommend it.

Carrier can't connect - I just spent a big portion of my day trying to connect to Canada Post with no luck and no way to trouble shoot. My Canada Post account is working fine, yet the connection seems to "jam" the network. Haven't been able to use the app.

The app I use the most. - This is the only app that I constantly use everyday for my small business. For bigcommerce clients, we get a free starter package that is great for small businesses. We don't ship over the monthly amount so this really works for us. The pricing is less than the standard pricing on carriers' websites. I highly recommend this app. Even if we did ship over the amount for the free account, we would most likely sign up for the paid version.

Great app, but customer service? Not so much! - After some initial headaches getting this to run/print from our macs in the office, the interface is fine and reasonably intuitive. However, if any issues arise, it is EXTREMELY frustrating that you cannot call with a query or to obtain advice about a problem. You have to either go to "Live Chat" (average wait time 20 minutes for a response!!!) or log a service ticket - which can take at least a day to receive a reply - no one appears willing to call back even when specifically requested - if they have a question, they email you, you have to respond and then await a further lengthy period for any reply. Extremely frustrating when trying to run a busy office relying on shipping.

Makes creating labels and shipping a breeze! - Started on a free trial, and decided to continue on a payment plan as the ease of organization of customer info, label creation and tracking makes it all worth it! Great addition to business needs if you ship product often.

Life Saver - Solved our shipping problem with our dropshippers and vendors and saved alot by printing our own label.. Wish we found it earlier. Thanks Ship Station.

Huge Time Saver - Canada - ShipStation is a well thought out app that provides services for expediting the creation of shipping labels and expediting the process of shipping. It works well, and appreciate that it is cloud based!I could almost say that ShipStation reduced my staffing needs by 1 full time person!Note for Canadian users: Certain features will not work!If using Purolator - It will not allow for multi-box shipments.

None Better For Small Businesses - OK, up front I'll admit that I just got an email from ShipStation telling me they'd give me a $10 credit in return for a review. But that only encouraged me to do what I was planning to do anyway: give ShipStation a glowing review.I've tried most of ShipStation's competitors and, while all are pretty good, ShipStation shines with thoughtful features and a usability. Then remembering that it is about the cheapest option for small users like me, it has to be #1.

Great for manual orders, needs help with international shipments. - I would give this app 4.5 stars. I'm on my third month of using it and I must say I will never go back to being without it. Being able to compare costs between shipping companies has saved me lots of money and time. I also use it for manual orders (phone orders) and I really enjoy the copy and paste feature for imputing customer details. One suggestion would be to work on the user interface when processing an international shipment, I've figured out how to use it, but it took me a few tries. The customs information was difficult to input as well as locating the international address.

Time Saver - Been using ShipStation for a couple months and it sure has saved time and money. The ability to quickly compare the USPS price to the UPS price has saved me a bunch of money. Not to mention the ability to update my store and marketplaces from one interface has been a time saver!

Customers love the Branded Tracking - I have received many positive comments from my customers who love the branded tracking. It gives me an edge over the basic tracking that most companies offer. I love the seamless system with BigCommerce and it is so easy to use!!

Amazing App - Great app. Pulls all my orders from all of my selling channels to package with a simple easy to use interface.

#1 Online Store Shipping Tool for any eCommerce business strcture shipping - No doubt the most efficient cloud based shipping tool for eCommerce businesses. Extremely user friendly and fits all business types from large to small and from complex or simple. A+

Sped up shipping saving us money! - As a small business, efficiency is one of our main keys to profitability. ShipStation provides us with a fast and easy way to process small package shipments from our multiple channels. Tracking is updated automatically. Labels are created and batched along with packing slips, etc. It's really just an easy to use, helpful tool. We are very glad we started using this product.

ShipStation is Awesome! - I could not run my business without ShipStation. It saves me about 3 hours a day that I previously spent printing and aggregating labels from various sites where I sell. I also could not print a SCAN list for the USPS before ShipStation and they hated seeing me come with hundreds of packages every day that they had to scan individually. Now, it's just a couple clicks and *boom,* I'm done with shipping labels and I can move on to other tasks. ShipStation is simply amazing...