Saved Hundreds of Hours - I changed information on a product option. I did not know that a minor change would delete all data associated with the option. The option was assigned to 101 products. Each product had 5 UPCs associated with product variations. This changed caused 101 of our best selling products to be listed as out of stock. To manually update the 101 products would take hundreds of hours. I called the Rewind Staff and they restored the data within 2 hours, saving thousands of dollars in sales, and hundreds of hours for me. The APP paid for itself for years to come. The Rewind staff was OUTSTANDING to work with. In the strongest terms, I recommend Rewind.Second time Rewind saved me hundreds of hours. I uploaded a file with UPCs and GTINs listed in scientific notation. This one action changed thousands of 12 digit UPCs. I worked with BigCommerce to fix the problem. We could not resolve the problem with a second import, since the file I used had errors which could not be corrected. I ran a Rewind Restoration and that fixed the problem. Rewind has paid for itself twice over in the last 6 months. I love this application. 3 years ago, I deleting all of our product images during the Christmas Shopping Season. Unfortunately, we did not have rewind at that time. Me and another person worked 24 hours straight to restore the images, one by one. The most painful and embarrassing mistake I have made as a website administrator. I was doing a thousands things at one time and accidentally deleted the images...to this day, I don't know how I did it. Immediately following the Christmas rush, I added Rewind to our website. Best application decision I have ever made.

So Horrible - This service is absolutely horrible. First you can’t restore your website on your own. The employees work banker hours. So, if you need to restore your website and it is the weekend or after 5pm your out of luck until Monday morning and then it will take them all day to get to you. There is absolutely no urgency if your website crashes. It took this service literally all day to restore my products back to where they were at a previous date. Even then some of the products were not completely restored. I have used other services like this and it took the service 10 minutes with one touch of a button to restore my site back to a previous date. There is no button they push and it goes back to a date. The system is so jimmy rigged that they hope they can restore your website back. This service is so expensive I expected this to be a professional service.

Rewind review - Seems to work. Haven't attempted a restore yet. Not 5 stars as appears from documentation to require vendor manual work for some restore types.

Great insurance - I love the ease of use of Rewind. And the fact that I don't have to worry. The pricing is fair as well!

Peace of mind insurance - Having peace of mind knowing my data won't be lost in the rare case of an attack on our website or unfortunate wipe-out of data? Priceless! Thank you for that!

Perfect App so you don't lose it! - It's so nice to know that all of my data is safe and secure for those "just in case" times. Thank you for taking care of this so I don't need to worry!

Peace of Mind - It's like homeowner's insurance but better. They store everything about our store and you can restore any part from anytime in the last year. Since we have a huge product base, initial backup didn't go through but next day everything was great.

Review - Just signed up for Rewind and it's given us such peace of mind. Now I don't worry if anything happens to our site. In this day and age in the realm of ecommerce, this app is a must!

Customer Support - This is a great piece of mind app. It's simple to set up and gets to work immediately backing up your store. The customer service team, specifically Alyssa C, is 5*. I highly recommend the app and if you have a questions or concerns Alyssa and the team has got you covered.

Rewind review - I am new to Rewind but already feel secure in knowing that my website contents can be restored in case of problems. I have had several websites through the past 13 years and know fully well the awful things that can happen to play havoc with a website. I am a BigCommerce customer and do not anticipate any problems with this website, but the small monthly fee for Rewind offers peace of mind that my business will run smoothly as long as I desire to keep working.

APP REVIEW - We have been using Rewind for a little over a month. The service is working smoothly and customer care is efficient and helpful.

So intuitive - Rewind Backup has a very easy to use system for recovering all of my store's data, whether I had an issue with an individual product page or many products, or the entire store -- it's easy to access the backup database and find what I need.

Backing up my Website is so hassle-free now! - Have been using Rewind for a month now and love the fact that my website is being backed up on a daily basis. Makes it one less thing I need to worry about and backing up is so very important.

Great Customer Support - We had a problem with our first restore and contacted customer support for help. I most say that they are great - they got on it ASAP and got use restored right away - Kaleigh in support was awesome! - great communications - always keeping us updated - great job!

Saved the Day!!!! - We have a site with a complex/large catalog that is maintained through API's. Unfortunately, our developer made a mistake yesterday morning which corrupted 1,000 products. Rewind saved the day. We were able to restore the products to their previous state, then run an inventory update and move forward.

Backup - We have just started with Big Commerce and are so happy knowing that all the data we have worked so hard putting in is safe. Thank you so much for your great APP.

Rewind Backup - This is a must need for E-Commerce stores! Having an application that can backup your items can save you hundreds of hours if something goes wrong.

Easy to Use and It Works - We only recently started using Rewind, but so far so good. Having the peace of mind to restore items or previous versions of our sites is well worth the price.

Good support, confusing backup - We had a bunch of images disappear, and tried to rewind without any success. After contacting support, we did eventually get them to help us go back enough to fix the images.

Love it! - Can you imagine having to rebuild your entire store with all its product descriptions and images if a computer crashes, and your store is lost? What a nightmare that would be! So get Rewind and rest easy. It is super easy to install, and Rewind makes restoration a piece of cake. We love knowing that Rewind has our store backed up. Worth every penny!