It works, it's overly expensive, instructions can be lacking and the tech support is SLOW - It works. I can't say if it has an effect on SEO or not, as we didn't run any before and after tests. However, assuming that google see's it as a on page content, it's a thumbs up for effectivity. It is, however, stupid expensive. The installation instructions can be lacking sometimes. My only real complaint, is that tech support is really, really slow. If another company comes along offering similar functionality, with faster support, I would seriously consider switching.

Review - Reviews are great for my on line store, a necessary additiobnReviews are essential to my online store - if you have a great product then you need customers to let potential customers know - wouldn't be without Yot Po

Enhanced Reviews + much more... - We added this app shortly after moving to BC and have not been disappointed. It's increased our reviews and given us great feedback from our customers on any issues. Very easy to install and get started. Looking forward to more upgrades in the future.

Great App, But You'll Pay for it - The functionality of Yotpo is fantastic, it installs simply with a few additions of code snippet to your site. It allows you a lot of customizability, in terms of your email to customers, how it displays on your site, etc. That being said, the price for the app is terribly expensive, and they try to charge you for a full year up front, which is exorbitant. It took a fair amount of negotiating to get them down to quarterly billings, which is still ridiculous. The app costs nearly as much as what I'm paying Bigcommerce's highest package to host my site -- something's wrong with that.

easy install and quick results - This app was a simple install onto our website. We had nearly instantaneous results with previous customers reviewing products that they had recently purchased.

Nothing but Problems for Me - Have had nothing but problems with there App. constantly failing. I have opened tickets to try and fix the issues and it seems like right hand doesn't know what the left hand is doing. I recieve multiple responses days later from multiple people telling me different things and they know nothing of what the other person has already responded with. I know there have been a lot of good reviews but they have been nothing but a headache for me. I will be removing, since its not working again anyway!

The free plan will irritate your customers if your store routinely has more than 50 orders per month - The free plan limits mail after purchase emails to 50 per month. Anything over that gets backlogged for the following month (regardless of your specified days after purchase ). This could create a long backlog over time, and customers can be emailed many months after purchase for a review. Instead of Yotpo clearing out the backlog of orders exceeding your specified "days after purchase" the solution from Yotpo was to upgrade to the premium plan.

Great App - Great app for reviews and comments. Lots of cool things about Yotpo. Way too pricey on the premium for adding customer photos. Actually I was shocked at the monthly cost and thought is was a mistake. Otherwise, the app works great on the monthly fee at around $30.00 bucks a month.

ok but expensive - I used there services for a year ... the paid version ... there was some interesting functionality but it is very expensive ... not sure its worth that much

Really Helpful App for Getting Reviews - Really like Yotpo. Easy to install and has been getting me many more reviews that the built in review system in bigcommerce. Would highly recommend to any business with a small to large team working in ecommerce.

WAITING TWO WEEKS FOR MY REVIEWS TO BE UPLOADED FROM MY OLD WEBSITE - My request number is (#98999). I am so tired of being treated like this--mostly ignored and then answered with incompetent responses. I am moving from shopify to bigcommerce and trying to take my yotpo reviews with me. Yotpo offers no way for me to do this myself, and they promised to upload my hard-earned reviews from my old site. TWO WEEKS, some ridiculous responses from them and NO REVIEWS. Prepare to be ignored.

No Customer Service - The service does what it says but don't expect them to ever provide any customer service. The customer service is non-existent. Marita Schneider in the New York office told me I was not paying enough money to get customers service.

So many more reviews! - After using Yotpo, we've seen a major increase in our reviews! it's amazing!

Fabulous - Fantastic app and fantastic support! I think ALL store should have this app. Very pleased

Good product, bad support - I like Yotpo as a product, but there is no way to talk to anyone there. They don't have live chat, and they don't do phone support. You send an email and they get back t you within one day. That is totally unacceptable.

Great App - This is a very useful app and we have seen sales increase from using this app. It's rather unfortunately that their premium price is expensive for some of the features we are interested in. This app is the main reason we have upgraded to the new Stencil Theme template. The Stencil Themes currently does not support this app and it so good we are not willing to let it go. Keep up the good work.

Great app HORRIBLE Customer service - We have had this app for over a year. If you can get it installed right, it works fine.Customer service is HORRENDOUS! Takes days and weeks to get anything fixed

Yay Yotpo! - Installation was super easy and I've seen a marked increase in reviews. The fact that customers can review the purchase from within the email is amazing!

Yotpo is Great - This is a simple cost effective way to generate 100% positive reviews. Helps to retain customers as well. Strongly recommend.

Excellent job getting reviews and revenue from customers! - I am not sure how they do it but they get more reviews for our products than any other service we have used, not by a little but by a huge margin. That would be enough on it's own but we have also been able to generate revenue from their emails as well. More reviews and more revenue. Enough said.