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Customer reviews: S Loyalty

Develop by sloyalty.com
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Reviews (249)

Overall rating
4.5

What Merchants Think

Merchants generally express a positive opinion about "S Loyalty," appreciating its ease of use, effectiveness in driving customer engagement, and flexibility in awarding points and rewards. Many have experienced noticeable improvements in customer retention and engagement. However, there are some concerns regarding certain functionalities and customer support responsiveness.

Key Strengths

  • Easy installation and setup process
  • Effective at increasing customer engagement and retention
  • Highly customizable loyalty and rewards options
  • Integration with BigCommerce is smooth and efficient
  • Responsive and helpful customer service

Common Concerns

  • Price can be high, especially for small businesses
  • Lack of mobile device support affecting user accessibility
  • Some issues with customer service responsiveness
  • Limited customization options for lower-tier plans
  • Absence of integrated phone support for customer service

Final Thoughts

"S Loyalty" is a well-regarded application that provides significant value through its features and ease of use, helping businesses to effectively manage customer loyalty programs. While there are a few notable concerns related to pricing and customer service, the app is generally considered a strong option for businesses seeking to enhance customer engagement and loyalty.

cot...com

Feb 28, 2014  on Bigcommerce

Great App! -

The S Loyalty app for my business was a game changer from Day 1. Many of our customers embraced the Rewards Program during the first week, and not only did we receive an immediate uptick in sales, but we expect that both our overall retention rate and frequency of re-orders will significantly improve over time, yielding greater lifetime profits per customer.

[email protected]

Feb 25, 2014  on Bigcommerce

My customers keep coming back -

Before installing this app, our customers would compare prices with other sites. We glad that we found this app, our customers keep coming back and wouldn't mind our prices are a little higher. Awesome!!

Jedrick Gatpayat

Feb 24, 2014  on Bigcommerce

The perfect app for my loyalty program management needs -

I have been using S Loyalty Suite for over a month now and it has work wonders to my business. Prior to S Loyalty Suite, I was managing my loyalty program manually and it is taking too much time for my staff. In addition, as it is not automated, our old process was prone to errors such as not sending the correct loyalty points to the customer.

With this app, everything is automated. Furthermore, customers are encouraged to sign up to our loyalty program because of the pop-up windows that appear once in a while when customers browse our website.

In summary, S Loyalty Suite made my loyalty program more efficient, as it takes less resources to implement it, and more effective, as customers are reminded that our shop has a loyalty program.

sal...com

Feb 24, 2014  on Bigcommerce

Love this app! -

This app is perfect. I just started using it almost a month ago and couldn't be happier. I originally wanted it for the rewards program only. But I ended up going with the suite program and got all three apps. Which I'm so glad I did. I was able to cancel out my other referral program and just use this one. The value for all three is amazing. I can't believe the conversions it's already generated and my email signup #'s are staggering. I would definitely recommend this program to anyone. Very easy to install and very user friendly. It's the best!  

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