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Customer reviews: LeadDyno

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Reviews (123)

Overall rating
4.4

What Merchants Think

Overall, merchants have mixed feelings about "LeadDyno." While some users praise its ease of use, versatility, and integration capabilities, they also express frustration over customer support and technical issues. The app is recognized for its straightforward setup process and user-friendly interface, but concerns about unreliable customer service and software bugs are frequently reported.

Key Strengths

  • Easy setup and user-friendly interface.
  • Robust feature set for managing affiliates.
  • Good integration with platforms like BigCommerce.
  • Highly responsive live chat and customer service (notably praised support from team members like Jennifer and Adam).
  • Efficient affiliate management and tracking.

Common Concerns

  • Inconsistent and slow customer support response times.
  • Technical issues such as error messages and bugs.
  • Frustrations with user roles and access permissions.
  • Occasional discrepancies in pricing and billing processes.
  • Reports of limited feature functionality and unfulfilled promises in support documentation.

Final Thoughts

"LeadDyno" is a powerful tool for affiliate program management, praised for its rich feature set and ease of implementation. However, its overall reception is marred by negative experiences with customer support and technical reliability. Potential users are encouraged to consider both the app’s capabilities and its known limitations when deciding if it fits their business needs.

sha...com

Apr 04, 2016  on Bigcommerce

Easiest Affiliate Software -

LeadDyno was the simplest affiliate software. The orientation was helpful and their customer service was highly responsive. It literally takes 30 seconds for affiliates to sign up and start sharing and earning profits. Their pre-formatted email and social templates are great and are a great way to earn quality back-links from bloggers and other websites. Highly recommended based on the traffic/price plan you fall into.

Sha...com

Apr 04, 2016  on Bigcommerce

Great support and simple setup -

The customer service is great and they are always making the service easier and easier to use which is fantastic when managing affiliates. 

jav...com

Mar 31, 2016  on Bigcommerce

Very disappointing!!! - Very disappointing!!!

They are extremely unreliable and unprofessional and it's very possible that many -possibly most of their reviews- are not really genuine ones as they offer big discounts in exchange for positive reviews. Their technical support sucks!.

It’s been a terrible waste of time and I am very disappointed in that BigCommerce is recommending them

Javier

jav...com

Mar 31, 2016  on Bigcommerce

Very disappointing!!! - Very disappointing!!!

They are extremely unreliable and unprofessional and it's very possible thatmany -possibly most of their reviews- are not really genuine ones as they offerbig discounts in exchange for positive reviews. Their technical support sucks!.

It’s been a terrible waste of time and I am very disappointed in that BigCommerce isrecommending them

Javier

inf...com

Mar 18, 2016  on Bigcommerce

Making it easy! -

I love this product!  I had been manually trying to keep track of who was sharing our website through coupon codes and paying commissions manually through Paypal.  LeadDyno make this SO much easier to do.  I can see how everyone is doing with their outreach and it makes payments a breeze.

The customer services is great too!

My favorite part of the product is actually the Marketing Tracking Links.  I LOVE being able to see how my paid marketing, social media and email list is working by watching the traffic through the link tracking.  No more throwing money at the wall! You can see who clicks through and also who converts to sales.  It helps so much when deciding how to spend money in the future for marketing!  Thanks LeadDyno!

sar...com

Mar 17, 2016  on Bigcommerce

LeadDyno is Awesome -

We have been using LeadDyno for over a year now and love this tool.  Customer support has been excellent and we are very impressed with continual improvements and responsiveness to clients needs. We have tried many other apps out.  Very happy with App integration with Infusionsoft.   And have recommended to many of our other Partners in our industry.   Very easy to get up and running with this tool and have immediate success.   

inf...com

Mar 17, 2016  on Bigcommerce

Easy Affiliate Tracking -

We run several different methods of paying commission from standard affiliate links online to brand ambassadors throughout the country.  We needed an easy way to track commissions and give our affiliates and ambassadors a way to monitor their progress.  LeadDyno was extremely fast to install and roll out to all of our people with the Bigcommerce integration.  I signed up to test the free trial, but after a short time working through the setup and integration, I knew I was going to be a customer and entered my payment info.  Our affiliates and ambassadors have been impressed with the ease of signing up and using their dashboard and the ability to use our creative we post for them.

vay...com

Mar 04, 2016  on Bigcommerce

Terrible -

Don't put yourself through using this service. We signed up with them and the customer service is awful, site is old and all of the directions they have to use the service are from an older version. Worst of all the reason why you see all of these great reviews is that they allow you to receive 50% off when you write a good review on this review page. Service is bad, customer service is very hard to understand. Not worth the money. 

jak...com

Mar 01, 2016  on Bigcommerce

Great tool to manage affiliate programs -

Leaddyno has been a great resource for us to onboard affiliates and give them the tools they need to be successful. Then integrations was easy and we are excited to build our program and expand our presence using LeadDyno!

Customer Service

Feb 16, 2016  on Bigcommerce

Hands down the best solution -

We have been looking for an affordable service to take our marketing to a new level. WE FOUND IT! We have been here a year almost and have no plans on moving. For the price and on time customer service you cant beat it. All of our ffiliates love their dashboards and being abke to see their sales!

aar...com

Feb 11, 2016  on Bigcommerce

Great Program, Easy to Use!! -

I'm very excited that I found Lead Dyno. It was very easy to integrate with my website through Big Commerce. It has all the functionality we need to grow our business through affiliate marketing. Very excited to start using the program. 

Feb 10, 2016  on Bigcommerce

Great app and program -

This is a very useful app. The ideas is bold and these guys seemed to have implemented it perfectly. The whole program seems to run on auto pilot and it needs very little tendering once your rolling. The support is also excellent as any issue I ever have is always dealt with quickly. They even called me at the beginning when I was on trial. A+++

jma...com

Feb 03, 2016  on Bigcommerce

I Love LeadDyno -

I have been using LeadDyno for a very long time. I love their service and their Live Chat is absolutely the best there is. 

Their agents are extremely knowledgeable and friendly.  

What I love the most is their app is very easy to navigate and easy to set up. Especially for someone like me with no tech knowledge what so ever. 

I have tried other affiliate apps and none of them come closing to comparing to LeadDyno. I would highly recommend it to anyone looking for an affiliate program. 

J Marlin

sup...com

Feb 03, 2016  on Bigcommerce

Amazing Affiliate App - UPDATE: APP not working properly with Bigcommerce and LeadDyno charged my credit card without consent. Customer service is horrible. Twice Adam has made a phone appointment with me and flaked out. No one will resolve my issues and I've had it with them at this point. I am now looking for another Affiliate App to switch to. Very sad.

This app is just what any online seller needs to help manage their affiliate program!  Easy management system from tracking sales commissions, to paying affiliates with a click of a button and an awesome affiliate dashboard that offers simple social sharing to your affiliate team to make it easy-breezy to spread the word about your company!  It was a bit confusing at first, setting up a description and instructions, but with LeadDyno's free 30 day trial, it gave plenty of time to navigate and get up to speed on everything.  Don't be intimidated to click around, you will love it!  

sup...com

Feb 03, 2016  on Bigcommerce

Amazing Affiliate App - UPDATE: APP not working properly with Bigcommerce and LeadDyno charged my credit card without consent. Customer service is horrible. Twice Adam has made a phone appointment with me and flaked out. No one will resolve my issues and I've had it with them at this point. I am now looking for another Affiliate App to switch to. Very sad.

This app is just what any online seller needs to help manage their affiliate program!  Easy management system from tracking sales commissions, to paying affiliates with a click of a button and an awesome affiliate dashboard that offers simple social sharing to your affiliate team to make it easy-breezy to spread the word about your company!  It was a bit confusing at first, setting up a description and instructions, but with LeadDyno's free 30 day trial, it gave plenty of time to navigate and get up to speed on everything.  Don't be intimidated to click around, you will love it!  

jen...com

Feb 02, 2016  on Bigcommerce

Just installed LeadDyno and I love it! -

We just add LeadDyno to our store. We love the simplicity of adding  the app to our website.  It was easy to install to our site. Adding new affiliates was also very easy. The communication tools available to work with the affiliates is extensive. LeadDyno dashboard is useful for both us and for affiliates. 

Additionally, the Chat Now has been really helpful! It's a great resource for both the simple questions and the more in depth questions!

Add this app today to help grow your affiliate team and increase sales!

sta...com

Jan 13, 2016  on Bigcommerce

LOVE LOVE LOVE this App!! -

We are always looking for ways to expand the reach of our product and an affiliate program seemed like a natural step towards this endeavor.  LeadDyno has EXACTLY what we were looking for... a way for our affiliates to use a coupon code to earn commissions!  This is an efficient, easy to manage platform that has allowed us to integrate affiliates without the stress of a complicated program.  Their customer service gets an A++++++, too!  Upon signing up we had some questions on a few things, and Adam from customer support was able to answer them all quickly and clearly.  We will be recommending LeadDyno to anyone looking to add affiliates to their business, it's the BEST platform out there!  

wil...com

Jan 08, 2016  on Bigcommerce

Amazing App! -

We absolutely love this app! It is an incredible tool and super easy to use both for us and our affiliates. Set up was a breeze. Compared to previous services....it has been issue free! Support is easy to contact and very responsive. Wouldn't go back to any other service after using LeadDyno. Five Stars PLUS! 

lol...com

Jan 08, 2016  on Bigcommerce

Seriously the best app we have ever used for affiliate tracking -

Before LeadDyno we were manually managing our affiliates.... and it was a nightmare! LeadDyno has been a life saver (and most of all... a TIME saver)! Every affiliate has their own dashboard and can see their referral traffic and commisions at any time.  Managing and paying affiliates has never been easier. We set up the rules/commissions however we want. Also, because of their amazing integration with Big Commerce, we don't even spend time trying to encourage customers to sign up as an affiliate. After initial set up... LeadDyno takes care of the the that automagically. We have more affiliates than ever with a lot less effort. More affiliates = more traffic = more conversions. TOTALLY WORTH IT! 

tay...com

Jan 07, 2016  on Bigcommerce

It takes a village! -

Why build your business all alone when an affiliate program can help spread the word about your products or services? They spread the word and LeadDyno helps you spread the wealth.  LeadDyno has been easy to use and easy to integrate into my e-commerce site.  I also use it on another none e-commerce site that utilizes paypal buttons and it working great there too!

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