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Customer reviews: LeadDyno

Develop by Verified

Reviews (123)

Overall rating
4.4

What Merchants Think

Overall, merchants have mixed feelings about "LeadDyno." While some users praise its ease of use, versatility, and integration capabilities, they also express frustration over customer support and technical issues. The app is recognized for its straightforward setup process and user-friendly interface, but concerns about unreliable customer service and software bugs are frequently reported.

Key Strengths

  • Easy setup and user-friendly interface.
  • Robust feature set for managing affiliates.
  • Good integration with platforms like BigCommerce.
  • Highly responsive live chat and customer service (notably praised support from team members like Jennifer and Adam).
  • Efficient affiliate management and tracking.

Common Concerns

  • Inconsistent and slow customer support response times.
  • Technical issues such as error messages and bugs.
  • Frustrations with user roles and access permissions.
  • Occasional discrepancies in pricing and billing processes.
  • Reports of limited feature functionality and unfulfilled promises in support documentation.

Final Thoughts

"LeadDyno" is a powerful tool for affiliate program management, praised for its rich feature set and ease of implementation. However, its overall reception is marred by negative experiences with customer support and technical reliability. Potential users are encouraged to consider both the app’s capabilities and its known limitations when deciding if it fits their business needs.

ski...com

Dec 14, 2016  on Bigcommerce

Simple to use and helpful staff. - Simple program that gave us what we needed. Adam is always super helpful whenever we need a question answered. **Make sure to set it up (to NOT give affiliates commissions on their own sales) before you launch to if you are going to do that. Otherwise there is a lot of deleting and cancelling.

jen...com

Oct 16, 2015  on Bigcommerce

For the price, and wide range of options, I'd choose this one. -

I'm exciting to see where this goes! I'm learning more and more each day, and they are launching new features to help small businesses grow. I like the social sharing features, and how easy it is to set up. For the price, and wide range of options, I'd choose this one.

Josh Silvers

Feb 20, 2015  on Bigcommerce

Thoughts on LeadDyno -

We've been using LD for awhile now and our overall experience has been good. LD offers a ton of great features and is a great addition for any business looking to start an Affiliate referral program. We would like to see the service offer a "private label" option so that their branding isn't seen to our affiliates as we are big on private labeling. They offer extremely fast and reliable customer service as well which is very important to our goals when working with a 3rd party app.

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