Taranker.Com Logo
LeadDyno logo

Customer reviews: LeadDyno

Develop by Verified

Reviews (123)

Overall rating
4.4

What Merchants Think

Overall, merchants have mixed feelings about "LeadDyno." While some users praise its ease of use, versatility, and integration capabilities, they also express frustration over customer support and technical issues. The app is recognized for its straightforward setup process and user-friendly interface, but concerns about unreliable customer service and software bugs are frequently reported.

Key Strengths

  • Easy setup and user-friendly interface.
  • Robust feature set for managing affiliates.
  • Good integration with platforms like BigCommerce.
  • Highly responsive live chat and customer service (notably praised support from team members like Jennifer and Adam).
  • Efficient affiliate management and tracking.

Common Concerns

  • Inconsistent and slow customer support response times.
  • Technical issues such as error messages and bugs.
  • Frustrations with user roles and access permissions.
  • Occasional discrepancies in pricing and billing processes.
  • Reports of limited feature functionality and unfulfilled promises in support documentation.

Final Thoughts

"LeadDyno" is a powerful tool for affiliate program management, praised for its rich feature set and ease of implementation. However, its overall reception is marred by negative experiences with customer support and technical reliability. Potential users are encouraged to consider both the app’s capabilities and its known limitations when deciding if it fits their business needs.

ary...com

Nov 22, 2016  on Bigcommerce

LeadDyno Great Support - I received great support from Jennifer at LeadDyno. I asked a question and they answered in less than a minute. I love that kind of support. Makes working fun and easy.

SKA...COM

Sep 20, 2016  on Bigcommerce

great app - a great and easy to use app . Makes affiliate marketing very easy , saves time and has incorporated several elements . Robust and effective . Support is great

ubi...com

Jul 11, 2016  on Bigcommerce

Great Affiliate Program! - I have been searching for a way to create an on-line and a off-line affiliate program that keeps things simple and organized and LeadDyno is it. I have only just started but the potential looks great and customer service has been quite good. I am very tired of giving lots of money to the search engines for advertising that doesn't bring good results. I would much rather pay affiliates for spreading the word about our unique products which are difficult to market through traditional means. Highly recommended!

thu...com

Jul 06, 2016  on Bigcommerce

Easy To Use! - Easy to use. Works great! We'd been avoiding setting up an affiliate system due to our perceived complexity. LeadDyno made it easy. We're so pleased with this app!

nat....me

Jun 23, 2016  on Bigcommerce

NEONTUFF smashes it with Leaddyno - Well as we all know some decisions in business are just gold, Leaddyno is one of them for us. A great powerful system that is easy to understand and even easier to implement. It's so good that 3 of our suppliers have asked us to build their affiliate systems too. Leaddyno is the only choice when choosing an affiliate system for any business. Easy to use, easy for affiliates to share and make money. Life is good with Leaddyno!

Barb Huffman

Jun 18, 2016  on Bigcommerce

Wow! Super easy to install! Customer service remarkable! - This was my first experience with an affiliate program and I was completely surprised at how easy the install was. If I ran into any trouble, chat support was a click away. I had googled several other affiliate programs, and for me it was a no-brainer on who to choose. The other companies seemed so complicated and would be time consuming, and since this is my first experience with referral marketing, I needed simplicity. So I chose LeadDyno and couldn't be happier. As for the price, it was an answer to our small business budget prayers! I highly recommend giving LeadDyno a try, it is a cost effective way to promote my business. This app practically runs itself which allows me to focus my time and energy on other aspects of running a business. If I could give this app more than 5 stars I would!

sal...com

Jun 17, 2016  on Bigcommerce

Stop Wasting Your Time and Sign on with LeadDyno Today! - We've been using the BC platform for 2 years now and we've tried quite a few affiliate apps. LeadDyno stands head & shoulders above them all. LeadDyno has a super easy and intuitive user interface. Even a newbie to affiliate tracking will be up-n-running in no time. The system tracks everything and setting up your affiliate program is a snap. The fine folks over at LeadDyno aren't sitting on their tukas either, they release updates and new features like clockwork! If you're sitting on the fence about which affiliate tracking app to use with your BC store, stop wasting your time and sign on with LeadDyno. You'll be very happy that you did!

ara...com

Jun 14, 2016  on Bigcommerce

Awful tech support - Do not recommend, will be working fine then all of a sudden ALL the affiliate dashboards freeze and after two weeks they can't fix it and claim that apparently ALL of my brand ambassadors mysteriously become idiots and can't operate their dashboards? No, the system is broke when all of 120+ ambassadors have frozen dashboards that don't show traffic coming on their links. Yes, we tried it and confirmed it before contacting Leaddyno. I don't know how their dashboards after several months of using them just fine just go kaput but they did. No response either...they just stop responding. Do not waist your time or money. I agree with others, the rest of these reviews must be made up as those of us that have actually used this are not happy at all. Unprofessional.

emm...com

May 17, 2016  on Bigcommerce

Easy set up, lots of features, great customer service - We were looking for a simple and effective way to drive sales and LeadDyno was what we chose after careful review of many programs. It is very easy to set up especially with BigCommerce or similar platform. There are tons of features and linking everything to social media, email, newsletter, etc makes it easy for both you and your affiliates to share info and generate leads/sales. Tracking data is also very easy. Most pages are customizable to fit your brand and their customer service is top notch. I love the chat feature and have had all of my questions answered within minutes. We haven't been using it long enough to speak about sales generated but so far it has been a pleasure. We highly recommend LeadDyno and best of all, there are no hidden fees.

the...com

May 10, 2016  on Bigcommerce

It's GREAT!!! - We've been using LeadDyno for over a year now and at first I wasn't too impressed and then I started diving into all that is has to offer and I can say that this one does it all! Every time I go looking for a feature, it seems to already have it built in and makes it a breeze to accomplish my business goals. I love using this app and am happy to pay the price they charge. You should try it out! I bet you will like it too.Brandon

cel...com

May 06, 2016  on Bigcommerce

Not so great - Well, I don't know about all these "glowing" reviews. I think they may have been written by the company. I've been trying to install this app for the past 2 days. No one answers the Chat feature, which times out and doesn't restart. The pricing is also false. BigCommerce lists the monthly price at $29.00 per month, but the LeadDyno site lists the starter price at $49.99 per month. I've emailed about the discrepancy, but no one has gotten back to me. I'm going to uninstall this app and try somethings else. My advice, shop before you commit.

Garyn Angel

Apr 13, 2016  on Bigcommerce

Solid Affiliate Marketing and Management Tool -

We have been looking for a app that would integrate directly with our BigCommerce setup and this was the exact thing we needed. We even had a couple customizations we needed to do and the support team at LeadDyno was nothing short of amazing. The LeadDyno App has became an integral part of our business, especially referral wise, so we can't say enough good things.

jsi...com

Apr 07, 2016  on Bigcommerce

Started Generating Day 1! -

Seamlessly integrated and easy setup. Easy to use chat system to get help on the fly. LeadDyno started getting us affiliates the very first day. Everyone was so excited to start making money by helping sell our product! The customization is easy and doable but also has a CSS section that allows for further customization to brand it! I am definitely excited to get my program kicked into high gear!

inf...com

Apr 05, 2016  on Bigcommerce

Great App w/ Excellent Customer Service -

LeaDyno is absolutely awesome and their customer care is spot on! It's very easy to plug in your affiliates and it is seamless integration with your ecommerce, banking and payments. I love it and I'm very picky! If you have affiliates and use DS or MLM it's the best choice by far. Great App, period!!

sha...com

Apr 04, 2016  on Bigcommerce

Easiest Affiliate Software -

LeadDyno was the simplest affiliate software. The orientation was helpful and their customer service was highly responsive. It literally takes 30 seconds for affiliates to sign up and start sharing and earning profits. Their pre-formatted email and social templates are great and are a great way to earn quality back-links from bloggers and other websites. Highly recommended based on the traffic/price plan you fall into.

Sha...com

Apr 04, 2016  on Bigcommerce

Great support and simple setup -

The customer service is great and they are always making the service easier and easier to use which is fantastic when managing affiliates. 

jav...com

Mar 31, 2016  on Bigcommerce

Very disappointing!!! - Very disappointing!!!

They are extremely unreliable and unprofessional and it's very possible thatmany -possibly most of their reviews- are not really genuine ones as they offerbig discounts in exchange for positive reviews. Their technical support sucks!.

It’s been a terrible waste of time and I am very disappointed in that BigCommerce isrecommending them

Javier

inf...com

Mar 18, 2016  on Bigcommerce

Making it easy! -

I love this product!  I had been manually trying to keep track of who was sharing our website through coupon codes and paying commissions manually through Paypal.  LeadDyno make this SO much easier to do.  I can see how everyone is doing with their outreach and it makes payments a breeze.

The customer services is great too!

My favorite part of the product is actually the Marketing Tracking Links.  I LOVE being able to see how my paid marketing, social media and email list is working by watching the traffic through the link tracking.  No more throwing money at the wall! You can see who clicks through and also who converts to sales.  It helps so much when deciding how to spend money in the future for marketing!  Thanks LeadDyno!

sar...com

Mar 17, 2016  on Bigcommerce

LeadDyno is Awesome -

We have been using LeadDyno for over a year now and love this tool.  Customer support has been excellent and we are very impressed with continual improvements and responsiveness to clients needs. We have tried many other apps out.  Very happy with App integration with Infusionsoft.   And have recommended to many of our other Partners in our industry.   Very easy to get up and running with this tool and have immediate success.   

inf...com

Mar 17, 2016  on Bigcommerce

Easy Affiliate Tracking -

We run several different methods of paying commission from standard affiliate links online to brand ambassadors throughout the country.  We needed an easy way to track commissions and give our affiliates and ambassadors a way to monitor their progress.  LeadDyno was extremely fast to install and roll out to all of our people with the Bigcommerce integration.  I signed up to test the free trial, but after a short time working through the setup and integration, I knew I was going to be a customer and entered my payment info.  Our affiliates and ambassadors have been impressed with the ease of signing up and using their dashboard and the ability to use our creative we post for them.

Scroll to Top