Terrible Customer Experience - We signed up for LeadDyno and tried to add some sub-accounts for other team members to be able to access the app and get things going but after more than a week of failed attempts and lousy customer service we never succeeded. Everything about this onboarding seems broken. Even the option to leave a one star review on the LeadDyno site was left with an error message. You can't access the LeadDyno app from Big Commerce unless you're the account owner so other users have to access it through their web portal. Unfortunately they can't even be set-up as users after a week of trial and error. Glad we learned about this BEFORE we were involved with them and finding ourself in the middle of a number of affiliate programs with a problem. Stay away!

Good platform well put together - Very stable platform with good features. User interface can probably be a bit more user friendly, but it's not terrible. All in all, we're happy with it. Thanks!

Horrible Support Response - I tried this app a few years ago just to try it out. It seemed really good but in the long run it wasn't going function how I need it to for my store. Now several years later I have returned thinking the product was more mature and could seemly work as I need it to. The first issue I had was just trying to update my credit card to pay them. That got straightened out in a few days. While that was happening I asked support if the system could now handle Brand and product based affiliate tracking. I essentially got a "possibly" response to my question and a link to an FAQ. Ok, I get it I need to figure it out. As I'm trying to figure this out I learn that I can't access the commissions tab because of an error 500. I contact support and a week and half later they still can't figure out why I can't access the commissions tab. So basically now I'm paying for a product that I have no idea if it will indeed work. Plus there is no help to figure out if it will work from support. Completely frustrated!!!

Poor Support - They take 4 days to respond per email response. They want me to investigate my own issues. They have no clue how to fix my issues. Stay away, very poor support and buggy software.

Super easy to use and great support - I love leaddyno, it was easy to set up and I get great support from them!

The features are great! - We've been using LeadDyno to help us run our Brand Ambassador Affiliate program - it's been working out great. Their support team is very responsive and have answered setup questions we've had very quickly. The features are great!

Great App - We've been using LeadDyno for a few months now. We're still building it out, but we've been really impressed with their support. They're responsive, knowledgeable, and eager to help.

Awesome App - The app is packed with features and easy to use + the support team is top notch. Thank you!

Chat Room - Getting up and running with LeadDyno. They are there to help, given my less than average experience with a program of this type. 100% patient in the Chat Room until the issue is resolved. Thank you!

Good So Far - We have just started using LeadDyno and so far the response time from customer service is the one aspect that makes me feel most confident. I also appreciate how they reach out to ask how they can improve or add features and you are talking to a real person, not a bot. Just launched our program, excited to see how it goes!

Great plug in for BigCommerce - Very easy to use affiliate tracking platform. Could use a few more features in terms of reporting for the affiliates, but it does the one thing it needs to do best and that's track commission payouts.

LeadDyno won me over with their features/ease of use, now I'm staying for their customer service and consultation! - I followed LeadDyno documentation to set up a custom domain name for our affiliate link, but it did not work for me. The documentation is thorough. I am not super experienced in DNS settings, so clearly, I was doing something wrong. When I reached out to LeadDyno support, Marcel from their team contacted me with detailed instructions on how to fix the issue. It turns out that I did not set the DNS settings correctly, and Marcel patiently explained what I needed to do and walked me through the process—now it’s working perfectly.For a small business like ours, support like this is priceless. Also, their one-on-one 15-minute consultation calls (with Justin) really helped me get a handle on setting up affiliates and their payment strategies. Another great feature is LeadDyno’s MLM functionality, which allows affiliates to refer other affiliates and earn commissions on their referrals. This makes it even more powerful for businesses looking to expand their affiliate network.For anyone thinking about enabling affiliates on their website, I highly recommend LeadDyno. I tested other affiliate apps, and LeadDyno won me over with its features and ease of use. I am staying for their customer service and consultation.Thank you, LeadDyno team. Keep up the good work!

Great Support Team - I recently started using LeadDyno and so far I am happy with this affiliate program. The support team is great and respond to my questions promptly. I am happy that I can get one-on-one support. Thank you!

Ease and an awesome program - My affiliate program is growing and so are my sales. Great free trial, WORTH THE MONEY!!!

Wouldn't recommend - Constant problems with making PayPal payments and hundreds of useless sign-ups from some 3rd party site

Wonderful Affiliate - Leaddyno Has done wonders for our Affiliate program by helping drive traffic and sales. It is a fully comprehensive platform and tracking system.. Well worth the fee after the trial period. One sale pays for the month.

Great Software, Amazing Support - Jennifer and Team are terrific with software support. Very helpful and quick with their responses. The software continues to amaze! More and more features found everyday!

Great product, Great support - The product is great, I was checking different app for long time now, and this app is the best option. The support is good, they are always online ready to help. Adam was great with the support, He help me during the weekend with the setup, and fixed some tracking problem for me. (thank you). The app have many nice tools, like the ability to take leads (manually or by email registration or when customer place orders), them you can follow those leads with auto-emails, Also everything is easy and they have already all the temples you need to run the affiliate. I really recommend the app for any business looking for a good affiliate app.

Live chat is amazing - I have had such a great response from Jennifer on live chat, the responses are great and she always solves by problem!

Great service. Great app. - With the help of LeadDyno our affiliate program has grown in a way that wasn't possible with any other app. The admin dashboard, ease of payment, affiliate settings and affiliate interface have proven itself to be very valuable for our company.Their customer service reacts right away, so even when setting up the more difficult things you'll have their support every step on the way. Their service team is also keen on implementing feedback which makes their app and its valuable even more important for us.