Ecwid Real-time assistance apps 2025

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Chatra: Live Chat

$15 / Month

(3/5)

4 Reviews

Boost sales with real-time chat and personalized customer support. Show more

Chatra: Live Chat is a powerful app designed to boost sales and enhance customer service by enabling real-time interactions on your website. By allowing you to see the contents of a shopper's cart, Chatra helps identify your most valuable customers and provides tailored support to encourage order placements. The app features tools like live typing insights, which allow you to see what customers are typing before they hit 'send,' helping you respond more efficiently. It also offers group chats, enabling multiple agents to assist a customer simultaneously, ensuring quicker resolutions to inquiries or concerns. Chatra reduces cart abandonment with proactive engagement and saves conversation histories, allowing seamless interactions even when customers return after some time. With its ability to collect contact information when offline and targeted chat triggers, Chatra ensures you never miss an opportunity to engage with a visitor. Available on various platforms, Chatra provides a user-friendly experience with its messenger-like interface and offers a free plan for up to five agents, making it an accessible choice for businesses seeking to improve their customer service and sales.

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Conversation history

Real-time chat

Targeted chats

Cart saving

Live typing insights

Group chats

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HelpMate ‑ FAQ & Help Center

8.2

1 Reviews

Create FAQs for quicker assistance and reduce support time Show more

HelpMate - FAQ & Help Center is a user-friendly app designed to streamline customer support on your storefront. With its innovative floating button feature, customers can effortlessly access a comprehensive list of frequently asked questions with just one click. This proactive approach not only addresses common customer inquiries efficiently but also significantly reduces the need for support calls and tickets. By simplifying the resolution process, both merchants and customers save valuable time and effort. The app's seamless integration ensures that your clients receive instant answers, enhancing their overall experience and satisfaction. HelpMate is ideal for businesses looking to optimize their support services and provide quick solutions to their customers' queries.

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Floating faq button

Quick access faqs

Reduces support tickets

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ChatGPT AI Content Generator: AI Product Descriptions

$8 / Month

"Easily generate and refine compelling product descriptions with AI assistance."

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NotFoundBot: Broken Link AI

$9 / Month

9.1

4 Reviews

Turn 404 errors into sales with AI redirection & assistance Show more

NotFoundBot: Broken Link AI is an essential tool for any online store looking to enhance customer satisfaction and boost sales by addressing the often-overlooked issue of 404 errors. This innovative app identifies visitor intent in real-time and seamlessly redirects lost visitors to the content they are seeking, effectively turning potential setbacks into successful customer interactions. By improving user experience and recapturing possible sales, NotFoundBot provides an effortless setup process for merchants, making it suitable for all store sizes. The app also offers valuable analytics to track and analyze 404 errors, providing merchants with insightful data to further optimize their sites. With features like auto-redirection and chat assistance, NotFoundBot ensures personalized help and guidance, even for uncertain redirects. Enhance your online store’s efficiency and customer satisfaction with NotFoundBot's seamless integration, designed to minimize lost opportunities and maximize conversions.

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Seamless integration

Track & analyze

Auto redirection

Chat assistance

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Chatify Whatsapp Widget

$2 / Month

Integrate WhatsApp Contact Widget to your Store Pages Show more

Chatify WhatsApp Widget offers a streamlined solution for businesses looking to enhance customer support and engagement on their websites. With this app, you can install a customizable WhatsApp Popup Widget that effortlessly connects shoppers to your support team through up to 10 pre-configured contacts. The widget allows for automatic redirection to WhatsApp with the selected support contact, ensuring that customers receive prompt and direct assistance. Additionally, you can display the role of each contact within the widget, providing clarity and confidence to your customers. Chatify seamlessly integrates with your store's design, allowing customization to match the look and feel of your site. Elevate your customer outreach and improve service quality by adopting Chatify today.

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Customisable widget

Multiple contacts

Automatic redirect

Contact roles display

Install App

Chatwhizz Live Chat

$10-$30 / Month

Swiftly resolve customer concerns with Live Chat Show more

Chatwhizz Live Chat is a dynamic tool designed to revolutionize customer support and drive business growth with its robust live chat features. Perfect for store owners wanting to integrate live chat, this app allows instant customer interaction, facilitating quick resolution of queries and enhancing sales opportunities. The app supports file-sharing capabilities, ensuring seamless information exchange between customers and support staff. You can easily manage your support team by adding or enabling/disabling operators based on availability. Chatwhizz offers a user-friendly interface for smooth communication and allows customization of chat widget messages, positions, and theme colors for a personalized experience. Operators can efficiently handle multiple live chats through a dedicated panel and access the entire chat history in one tab for streamlined support management. Ultimately, Chatwhizz Live Chat is an indispensable tool for any business aiming to improve customer engagement and satisfaction.

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Instant messaging

Personalized assistance

Real-time communication

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Transl8 | Translate & Localize

$15 / Month

7.1

7 Reviews

Localize and Sell in 100+ languages with AI assistance! Show more

Transl8 is a user-friendly app designed to seamlessly translate every element of your online store into any desired language, facilitating organic business growth. By breaking language barriers, it allows you to reach new markets and attract a diverse customer base. Merchants can easily translate their websites to engage a wider audience, thereby improving conversion rates and fostering trust by communicating in the customer's native tongue. Transl8 empowers businesses to outpace competitors by tapping into unexplored global markets. Whether your goal is expanding geographically or increasing customer satisfaction, Transl8 simplifies the process of localization. Experience the advantage of connecting with international customers and watch your business flourish.

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Improve conversion

100+ languages

Ai-assisted translation

Complete store localization

Expand market reach

Attract new customers

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Chative ‑ Live chat & Chatbot

$10-$25 / Month

7.4

6 Reviews

Build premium live chat experience for your leads Show more

Chative - Live Chat & Chatbot is a comprehensive customer service application designed to enhance business communication effortlessly. It provides unlimited channels and messages, ensuring seamless engagement across platforms. Available on both iOS and Android, the app supports a mobile-friendly interface for on-the-go accessibility. With round-the-clock in-app support, users can resolve issues anytime, ensuring smooth operation. Chative's AI-driven solution tailors itself to suit any business model, streamlining customer interactions with just a few clicks. It unifies all conversations, customer data, orders, and product catalogs, allowing businesses to access detailed customer contexts and perform direct sales through messaging apps. By facilitating timely and personalized customer service, Chative boosts productivity and transforms visitors into leads efficiently.

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Mobile app

Ai customer service

Unlimited channels

24/7 in-app support

Conversation unification

Customer context access

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Chat: AI Expert that Helps

$6-$69 / Month

(1/5)

1 Reviews

Transform engagement with multilingual, customizable AI assistance powered by Google Gemini. Show more

"Chat: AI Expert that Helps" is your go-to solution for effortlessly integrating AI into your business. The app simplifies the onboarding process by allowing you to describe your business, after which the AI Expert recommends suitable assistants tailored to your needs. Customize the AI's capabilities with ease, giving you control over the tasks it can perform to ensure a personalized and efficient virtual assistant experience. Powered by Gemini by Google, the app provides cutting-edge reliability and accurate assistance in various business scenarios. With native support for over 30 languages, it enables seamless global communication, breaking down language barriers and expanding your business reach. Transform visitor engagement, enhance user experience, and set your business apart with this responsive and intelligent AI assistant. Note: A built-in chat feature is necessary to utilize "Chat: AI Expert that Helps."

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Multilingual support

Intelligent onboarding

Customizable capabilities

Gemini integration

Install App

Chattly | Customer Chatbot AI

$4.9-$19.9 / Month

Automate and improve your customer support using AI Show more

Chattly is an advanced AI-driven chatbot application designed to enhance customer support experiences in today's demanding digital landscape. By leveraging state-of-the-art AI technology, Chattly provides round-the-clock, seamless customer service that delivers accurate, personalized assistance instantly. Beyond mere chat functionality, Chattly serves as an intelligent support system, offering features like instant AI-generated responses to customer inquiries and tailored product recommendations to improve user engagement. Users can personalize their chat interface with customizable options, including the ability to change colors, avatars, and apply premium themes. Additionally, Chattly allows businesses to adjust the chatbot's tone of voice to match their brand identity, whether it be professional, friendly, or funny. Businesses can further enhance the customer experience by integrating their own customized FAQs, ensuring precise and relevant information is readily available.

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Product recommendations

Add faq

Instant ai responses

Customizable chat window

Change tone

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Sync ‑ ADA WCAG Accessibility

$10 / Month

Start your accessibility journey to ADA and WCAG compliance. Show more

Sync ‑ WCAG Accessibility is a comprehensive app designed to enhance web accessibility for individuals with disabilities, ensuring an inclusive online experience. By adhering to WCAG standards, this app provides crucial interaction assistance to those with sight, audio, and text-related challenges. With over 35 customizable content changes, users can optimize text size, apply color coding, and leverage interactive responsiveness to meet diverse accessibility needs. Ideal for Shopify store owners, Sync ‑ WCAG Accessibility helps sites become ADA compliant, promoting a socially responsible digital presence. Through robust and intuitive features, the app enables all users to fully engage with website content, supporting both accessibility and inclusivity objectives. Whether you're aiming to expand your audience or fulfill legal accessibility requirements, this app offers a versatile and effective solution.

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Color coding

Content changes

Text enlargement

Interactive responsiveness

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Jaweb Chatbot

$29.99-$299.99 / Month

AI chatbot for order tracking and automated support Show more

JawebChatbot is a powerful AI-driven application tailored specifically for Shopify merchants to streamline order tracking and elevate customer support experiences. It provides real-time updates on orders, ensuring that customer inquiries are addressed promptly and accurately. By automating routine support tasks, the app allows merchants to concentrate on scaling their businesses rather than getting bogged down with everyday customer service issues. This tool is especially advantageous for merchants managing high volumes of orders, offering a significant boost in efficiency and customer satisfaction. With features like 24/7 customer support and a dashboard that provides easy access to all functionalities, JawebChatbot stands out as an essential tool for merchants looking to optimize their operations. Additionally, the app leverages the power of the ChatGPT-3.5 model, fine-tuning responses to ensure they're both relevant and precise.

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Real-time updates

Automated support

Inquiry responses

Routine task automation

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Soof: Leading AI Chatbot

$25-$250 / Month

9.1

1 Reviews

Provide 24/7 support with intelligent chat assistance

Try for Free

ask Oskar: AI Chat Assistant

$15-$99 / Month

Enhance Shopify support with AI-driven efficiency and round-the-clock assistance. Show more

Ask Oskar: AI Chat Assistant is a powerful tool designed to optimize your Shopify store by providing seamless and intelligent customer support. This AI chatbot learns from your store's product and order data to deliver precise and dependable assistance around the clock. By automating routine inquiries, Ask Oskar reduces your team's workload, enabling you to focus on other critical business operations. It enhances the shopping experience with personalized product recommendations and efficient order tracking, ensuring customers receive instant responses that are accurate and devoid of human error. Effortlessly integrated into your Shopify store, Ask Oskar offers a customizable chat widget to align with your brand's aesthetics and even allows for fallback options when the AI cannot provide an answer. With Ask Oskar, elevate your store's customer service and ensure a smooth, engaging shopping experience for your customers.

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Personalized recommendations

Order tracking

Easy integration

Customizable widget

24/7 assistance

Ai-driven efficiency

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Rewind Backups

$9-$79 / Month

8.5

1,029 Reviews

Automated Real-Time Store Backups. Restore with one click. Show more

Rewind Backups is a comprehensive app designed to safeguard your e-commerce store's vital data with ease. It offers automated backups for your theme, products, or the entire store, ensuring your data is always secure. In the event of an error or data loss, Rewind Backups allows you to swiftly restore your information, minimizing downtime and allowing you to resume selling quickly. The app further enhances data security with its Rewind Protection Suite, which includes 24/7 monitoring, user journey testing, synced staging environments, and alerts for bulk product changes. With its automatic real-time, daily, and on-demand backup capabilities, you can efficiently undo individual items, restore in bulk, or recover your entire store as needed. The app promises a seamless setup experience, supported by dedicated customer service, making it a reliable choice for online retailers looking to prevent, detect, and recover from unwanted changes.

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Automated store backups

Multi-item recovery

Downtime monitoring

User journey testing

One-click restore

Real-time protection

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Juni

8.2

1 Reviews

Get a centralised overview of your stores with real-time data. Show more

Juni is a robust financial management app designed to streamline cash flow oversight by consolidating data from multiple stores or storefronts into one centralized platform. With Juni, users can enjoy comprehensive insights into their finances, including a detailed view of Shopify Payments payouts, gross and net sales, as well as store costs. The app also provides valuable metrics such as Average Order Value and categorizes customers by return visits versus first-time purchases. Additionally, users can identify top-performing products and see sales trends across different countries. To access these features, a juni.co account is required, offering an instant enhancement to financial overview and management.

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Sales analytics

Customer insights

Real-time data

Top-performing products

Centralized overview

Integrate multiple stores

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Out‑of‑Stock Police

$4.99-$14.99 / Month

9.1

170 Reviews

Push out-of-stock products down and/or hide in real-time Show more

Out-of-Stock Police is a dynamic tool designed to streamline the management of out-of-stock products for online stores. The app efficiently demotes sold-out items to the bottom of collections in real-time, ensuring that in-stock products remain prioritized for customers. It provides the flexibility to set specific durations for products to stay visible even if they're out-of-stock, after which they are automatically hidden until restocked. This functionality can be applied to all sales channels or limited to the online store. Users benefit from timely low-stock and out-of-stock alerts delivered directly to their email, ensuring proactive inventory management. Detailed inventory insights are available at both a product and variant level, assisting in better stock planning. With great customer support available 24/7, users can rely on Out-of-Stock Police for maintaining seamless operations and enhancing SEO and conversions.

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Seo improvement

Low-stock alerts

Hide out-of-stock

Push down out-of-stock

Inventory data export

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Connectif

$100-$887 / Month

8.2

3 Reviews

Personalize your Customer Journey in Real Time Using AI. Show more

Connectif is an advanced marketing platform that utilizes big data and artificial intelligence to predict customer intentions in real time, enabling businesses to offer hyper-personalized shopping experiences. By integrating various marketing tools into a single omnichannel platform, Connectif allows you to streamline your strategies with email campaigns, landing pages, forms, surveys, A/B/X tests, SMS, and push notifications. This comprehensive approach not only increases sales but also enhances customer engagement through smart targeting and dynamic segmentation. Connectif effectively leverages first-party data to track customer behavior and collect data in real time, ensuring accurate insights into audience preferences. Additionally, the platform offers customizable workflows and templates that automate interactions, allowing for seamless execution of your marketing campaigns. With its innovative combination of Customer Data Platform (CDP), AI, and marketing automation, Connectif empowers businesses to stay ahead in the competitive market landscape.

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Push notifications

Customer segmentation

Sms marketing

Automated workflows

Data collection

Real-time personalization

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miniOrange Discord Integration

$49-$89 / Month

8.2

8 Reviews

Integrate Store with Discord and Get Real-Time Notifications Show more

The miniOrange Discord Integration app seamlessly connects your Shopify store with your Discord server, ensuring complete synchronization between the two platforms. It allows customers to log in and authenticate using their Discord account credentials, streamlining the login process. The app provides advanced role management on Discord, enabling automatic addition or removal of member roles based on customer tags, products purchased, memberships, subscriptions, and total number of products ordered. Users receive real-time notifications on Discord for new member registrations, order placements, and product stock changes, enhancing communication and operational efficiency. Additionally, the app enables single sign-on (SSO) for users, allowing them to access your Shopify store using their Discord credentials. This integration also offers the ability to restrict store access to users present on your Discord server, reinforcing a secure and interconnected user experience.

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Real-time notifications

Sso login

Restrict access

Add members

Assign roles

Try for Free

Mega Stock Counter

$2.99 / Month

7.2

6 Reviews

Real-time Stock Countdown, Great for Black Friday & Christmas.

Conversion optimization

Easy integration

Global language support

Custom countdowns

Urgency-driven display

Try for Free

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