Agentz logo

Agentz

Develop by agentz.ai
14 Days Free Trial

"Transform visitor queries into sales with multi-channel AI assistance."

Easy setup
Unified inbox
Ai training
Online ai assistant
Missed call handling
Sms ai assistant
Webform responses
Custom conversation flows
Live help

About Agentz

Launched Jan 17, 2024

Categories

Built by agentz.ai

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Introduction Video

Description

24/7 Customer engagement & support on web, SMS, social, voice using AI. Increase revenue with better product discovery & instant assistance

Agentz

Answer Customer Questions in Seconds

Convert more visitors into high-spend buyers using AI. Agentz proactively engages with your online visitors, answers questions in any language, and guides them through product discovery, helping them make faster, better purchase decisions. Drive more sales, reduce customer service costs while providing a better experience, and achieve guaranteed ROI.

Setting up your Agentz AI Assistant and integrating with your BigCommerce platform takes mere minutes. Your AI automatically trains itself on your website data including all product information. Enhance your AI capabilities by uploading documents containing additional product information or customer service FAQs.

Expand your reach by engaging with customers on your website and other channels including social media, calls & SMS. Customers will be able to communicate with your business, 24/7, whether they need product help or support. Each conversation is conveniently captured in our multi-channel Unified Inbox so that you never miss a customer.Features

Features

Easy Setup

Wizard-driven setup is completed in minutes. Just add our simple, no-code pixel to your website to launch. Integrate with Facebook and Instagram Messenger using your page credentials..

Online AI Assistant

The Agentz AI Assistant attends and guides customers on your website, Facebook, and Instagram. It engages users with pre-built conversation flows, allows customers to ask product questions, and answers routine support questions. Within the Agentz AI Assistant, you can showcase your products further using pictures, videos, and reviews. You can also receive messages, send email and text alerts, and customize the menu, header, and branding.

Missed Call Handling

Do you take inbound calls? Respond to missed calls instantly with an SMS message, capture voice mail and view all customer activity in your Inbox.

SMS AI Assistant

Seamlessly convert missed calls to an automated SMS conversation. Capture all conversations in your Inbox.

SMS Connect Now

Launch the Connect Now widget anywhere on your website or other digital property to initiate SMS conversations anywhere, anytime.

Webform Submission Responses

Automatically respond to your webform submissions in real-time. Capture any conversation history in your CRM.

Custom Conversation Flows & Lead Form Capture

Need deeper conversation customization? Create your own custom conversation flows directing customers to specific purchase paths or lead capture forms.

Jump-In Live Help

Live website activity monitoring with integrated live help capability. This allows you to immediately inform staff of incoming inquiries via text and email. In addition, you can use two-way texting when using the SMS AI Assistant.

Training Your AI Assistant

Our AI scans your website to train your AI Assistant plus add your own unlimited custom Q&A. Upload DOC, PDF or TXT files to further train your AI Assistant on your product catalog and offerings.

AI Response Controls

Select between ChatGPT 3.5 or 4.0. Control whether you want your AI Assistant to respond to customer inquiries using your own custom Q&A, your website content, document uploads, generative AI or all of the above.

Unified Inbox and CRM

The Unified Inbox manages communication from multiple channels and offers the ability to reply from your desktop or mobile Agentz app. Basic CRM capabilities are included to help you track and manage leads and customers, and allows you to view online conversations and history. The dashboard tracks your performance and contains pre-written responses to increase your productivity when responding.

Pricing

Agentz offers three pricing plans including a 14-day free trial for their Starter plan. All plans have significant discounts off of their normal retail rates. All plans are billed monthly.

14-DAY FREE TRIAL - Trial plan

Test drive Agentz with a 14-day free trial of our Starter Plan. Subscribe to any plan afterwards.

ChatGPT-powered AI Assistant for websites

Features

STARTER - $29

ChatGPT-powered AI Assistant for websites

Features

ESSENTIALS - $99

ChatGPT-powered AI Assistant for websites, calls, and SMS. Includes everything in Starter PLUS:

Additional Features

PRO - $149

Our most robust ChatGPT-powered AI Assistant. Includes everything in Essentials PLUS:

Additional Features:

Pros

  • Quick and easy setup with no coding required, enabling rapid deployment.
  • Multi-channel AI assistance increases sales by converting visitor queries into purchases.
  • Supports multiple languages, enhancing customer experience for a diverse audience.
  • Reduces customer service costs by automating query responses and providing round-the-clock service.
  • Unified Inbox captures conversations across channels, helping businesses manage communication efficiently.
  • Customizable conversation flows and lead form capture allow for tailored customer interactions.
  • Advanced AI capabilities with ChatGPT-powered responses and training on custom Q&A and uploaded documents.
  • Includes basic CRM functionalities to track and manage leads and customers.
  • Flexible pricing plans with a 14-day free trial make it accessible for different business sizes and needs.
  • Live website activity monitoring with integrated live help capabilities improves response times to customer inquiries.

Cons

  • Limited to businesses using BigCommerce for seamless integration.
  • Reliance on AI responses might not cater to complex or unique queries as effectively as human agents.
  • Potential cost for higher-tier plans (Essentials and Pro) may be a barrier for small businesses.
  • Initial setup might require uploading and managing documents to fully train the AI assistant on product offerings.
  • May require regular updates and maintenance to keep the AI responses relevant and accurate according to the product catalog.

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