Bigcommerce Unified inbox apps 2025

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Agentz

"Transform visitor queries into sales with multi-channel AI assistance." Show more

Agentz is an innovative AI-powered app designed to enhance customer engagement and streamline communication for businesses. It transforms online visitors into high-spend buyers by proactively interacting with them in their preferred language, offering assistance with product discovery, and guiding purchase decisions. The app seamlessly integrates with BigCommerce and sets up in minutes, automatically training itself on your website's data. Ensure a comprehensive reach by engaging customers through multiple channels, including social media, calls, and SMS, all consolidated within a unified inbox for efficient management. Agentz features an easy setup with a no-code pixel, allows customization of conversation flows, and offers comprehensive support tools like missed call handling and real-time webform responses. The app also enables training of your AI Assistant through document uploads, while AI response controls provide options ranging from company-specific FAQs to generative AI insights. With three flexible pricing plans, including a 14-day free trial, Agentz is poised to deliver a guaranteed ROI, helping businesses reduce service costs and enhance user experiences.

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Easy setup

Unified inbox

Ai training

Online ai assistant

Missed call handling

Sms ai assistant

Try for Free

HeloRobo : WhatsApp & LiveChat

$29-$99 / Month

9.1

1 Reviews

Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.

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Personalized campaigns

E-commerce integration

Quick responses

Automated messages

Omnichannel support

Unified inbox

Install App

Spark Tools for Inbox

$5 / Month

9.1

2 Reviews

Enhance Shopify Inbox chat with customizable features and engagement tools. Show more

Spark Tools for Inbox is a versatile app designed to enhance your Shopify Inbox chat experience with customizable features and settings. By allowing you to modify the chat button’s appearance, you can create a seamless integration that aligns with your site's branding through options for a custom SVG icon, label, and font. The app enables you to tailor button sizing and positioning, ensuring optimal display on both large and mobile screens. You can set proactive chat messages to engage idle visitors and drive interaction. Additionally, it offers the flexibility to define operational hours, showcasing an offline chat button or hiding it entirely when your team is unavailable. With region-specific visibility settings, you can manage where the chat is displayed to cater to a global audience. Note that Spark Tools for Inbox requires the Shopify Inbox chat app to be installed for full functionality.

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Region-specific display

Proactive messages

Custom svg icon

Set offline hours

Adjust button size

Install App

ChatBot AI Assistant For INBOX

$0.79-$1.99 / Month

9.1

3 Reviews

Affordable AI chatbots for seamless inbox integration with OpenAI API. Show more

ChatBot AI Assistant For INBOX is an innovative AI solution designed for seamless integration with your site's inbox. This cost-effective app utilizes the OpenAI platform, allowing users to leverage their own OpenAI API keys for a customizable experience. With this app, users can effortlessly create and manage AI-powered chatbots that engage customers through Chatbox and Inbox. Security is a top priority, as API keys and Assistant IDs are securely stored in the Developers > Secret Keys section, safeguarding sensitive information. One of the standout features of this app is its flexibility, offering unlimited usage without the restrictions of monthly message limits imposed by other third-party solutions. This makes it an ideal choice for businesses seeking a scalable and affordable AI assistant option.

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Seamless inbox integration

Customizable ai assistant

Unlimited ai usage

Add to Site

Sendlane: Unified Email & SMS

$1550-$600 / Month

9.1

13 Reviews

Sendlane Unified Email, SMS and Reviews for eCommerce Show more

Sendlane: Unified Email & SMS is a comprehensive solution designed specifically for eCommerce brands looking to streamline their communication strategies. This app consolidates email, SMS, reviews, and forms into a single platform, enabling businesses to gain deep data-driven insights into customer behavior. By unifying communication channels, Sendlane empowers businesses to boost revenue, enhance customer retention, and provide exceptional customer experiences through automated processes. Users can benefit from professional, pre-built email templates and expert deliverability support to ensure messages reach their intended audience. The platform offers seamless management of all customer interactions and data across multiple stores in one centralized location. Additionally, Sendlane provides world-class, round-the-clock customer support, ensuring assistance whenever it’s needed.

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Pre-built templates

Revenue generation

Data management

Unified platform

Automation

Deep-data insights

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Miduoke

Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.

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Multi-channel integration

Unified communication interface

Consistent service experience

Try for Free

File Upload To Inbox

$9-$24 / Month

8

14 Reviews

Accept file uploads with orders, directly to your Dropbox Show more

File Upload To Inbox is a versatile app designed for businesses that sell custom products, like personalized t-shirts, allowing customers to easily upload files with their orders. Whether it's custom images, logos for engraving, or personalized signs, this app supports an unlimited number of file uploads, making it seamless for customers to provide the necessary files for their customizations. Compatible with a variety of file types, including images, videos, ZIP, PDF, Excel, and Word documents, the app handles files up to 3 GB, ensuring flexibility and ease of use for diverse customer needs. All files are directly stored in your Dropbox account, providing secure, cloud-based access that persists even if the app is removed. File Upload To Inbox works smoothly across all platforms, including mobile, tablet, and desktop devices, with full support for Windows, Android, and Mac systems. Additionally, Dropbox Business integration allows your entire team to easily access customer-uploaded files, streamlining the customization process and enhancing collaboration.

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Unlimited file uploads

Supports all file types

Mobile and desktop compatible

Dropbox integration

3 gb file size

Dropbox business support

Install App

Ablestar Email Reports

$14.99-$49.99 / Month

9.1

8 Reviews

Keep track of your store from your inbox Show more

Ablestar Email Reports is an intuitive application designed to streamline the process of generating and delivering comprehensive email reports for e-commerce businesses. It seamlessly integrates with platforms like Shopify to provide merchants with vital insights into their store's performance directly in their inbox. Users can customize reports to include key metrics such as sales data, inventory levels, and order summaries, ensuring that they stay informed without having to manually extract and analyze data. The app's user-friendly interface allows for easy setup and scheduling, enabling reports to be sent at regular intervals or on-demand according to user preferences. With a focus on enhancing productivity and decision-making, Ablestar Email Reports saves time and effort by automating report generation, allowing business owners to concentrate on growth strategies.

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Automated reports

Sales insights

Custom schedules

Top products

Customer metrics

Install App

Supermoon: AI Customer Support

$19-$299 / Month

9.1

10 Reviews

The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.

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Performance analytics

Centralized communication

Team collaboration

Automated workflow

Ai response suggestions

Install App

Interactify

$49-$949 / Month

8.2

3 Reviews

Let customers shop directly from their inbox. Show more

Interactify is a dynamic application designed to revolutionize social engagement and communication. It serves as an interactive hub where users can connect, share, and engage effortlessly across a variety of platforms. With its intuitive interface, Interactify enables seamless integration of social media accounts, allowing for streamlined management and interaction in one centralized location. The app boasts a suite of innovative features including customizable engagement widgets and real-time analytics, empowering users to track and optimize their communication strategies. Additionally, Interactify offers personalized content recommendations and collaborative tools, enhancing user experience and fostering a vibrant online community. Ideal for influencers, marketers, and everyday users, the app is engineered to amplify online presence and facilitate meaningful connections in the digital age. With security and privacy as top priorities, Interactify ensures a safe and user-friendly environment for all.

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In-email shopping

Shoppable emails

Interactive emails

Email product catalog

Purchase from email

Install App

Shipsy

3PL Management Unified tracking, Communication & NDR update. Show more

Shipsy is a comprehensive logistics management app designed to streamline your delivery operations by integrating a wide range of hyperlocal, same-day, next-day, and courier partners. With Shipsy, businesses can easily automate courier bookings based on best rates, fastest turnaround times, or top performance metrics, ensuring efficient and cost-effective deliveries. The app offers standardized and unified tracking, providing a consolidated view of all deliveries, allowing for easy monitoring and management. Users can set personalized business rules to prioritize amongst different partners, optimizing delivery processes. Shipsy also enhances customer communication by sending real-time shipment status updates, non-delivery reasons, and corrective actions through WhatsApp, SMS, and email. This powerful tool serves as a one-stop solution to simplify logistics operations, improving both customer satisfaction and business efficiency.

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Carrier integration

Customer notifications

Unified tracking

Automated booking

Priority rules

Install App

Keros Digital SA

"Effortless, unified B2C order management for major retail brands." Show more

Keros Digital SA offers an innovative solution tailored for major retailers through its K-OMS, a modular Order Management System (OMS) designed for ease of use and efficiency. As a Swiss Software Company, Keros aims to simplify complex organizational and distribution challenges, enabling a seamless and borderless Unified Commerce experience. With K-OMS, retailers can automate order management, optimize inventory visibility, and integrate authentic Click & Collect or Return services using existing store inventories. The system eliminates the need for cumbersome Tax Management projects, allowing businesses to internationalize and expand effortlessly within a few months. Shared expertise from the Keros team ensures retailers have real-world insights into refining their Order Management processes. K-OMS stands as a complete B2C DOM/OMS solution, elevating customer services and operational management in the eCommerce landscape.

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Unified order management

Omnichannel capabilities

Modular system design

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Pull Sheet App by oBundle

Streamline BigCommerce fulfillment with a unified, efficient product pull sheet. Show more

The Pull Sheet App by oBundle for BigCommerce revolutionizes order fulfillment by simplifying the product picking and packing process. By generating a consolidated pull sheet, it gathers all product details from multiple orders into one clear document, removing the hassle of reviewing individual packing slips. Designed to streamline your operational workflow, the app provides an itemized summary that ensures quicker and more precise fulfillment. This tool significantly reduces errors and enhances efficiency, offering a smoother and more organized picking process. Optimize your business operations with the Pull Sheet App, and experience the benefits of a unified and fully integrated order fulfillment system. Suitable for businesses aiming for improved accuracy and speed in their product handling, this app is a game-changer in the logistics of e-commerce.

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Streamline fulfillment

Error reduction

Unified product list

Try for Free

Shopify Inbox

9.2

6,241 Reviews

Connect with shoppers and drive sales with chat Show more

Shopify Inbox is a versatile, free messaging tool designed to enhance customer interaction as they shop online. It facilitates direct communication with customers, with 70% of conversations occurring during active purchases. The app provides real-time insights into customer behavior, such as the products they've viewed, their cart contents, and previous orders, allowing for personalized customer engagement. Merchants can increase order values by recommending products or offering discounts directly through chat. Shopify Inbox also streamlines support with automated replies, FAQ integration, and a personalized chat experience to resolve queries swiftly. The app integrates seamlessly with the Shopify admin, allowing businesses to manage conversations from their online store and the Shop app effectively. Through features like automated greetings and contact capture, it saves time for both the seller and the customer.

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Product recommendations

Seamless workflow integration

Live customer chat

Automated replies

Customer profile insights

Conversation management

Install App

Avada WhatsApp Chat, FAQ Page

8.2

1,354 Reviews

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Avada WhatsApp Chat, FAQ Page is a dynamic application designed to seamlessly integrate WhatsApp into your customer support and FAQ framework. It features a smart FAQ popup that provides round-the-clock automation and support, fundamentally enhancing user experience. By using personalized "Contact Us" options through WhatsApp, the app fosters trust and significantly reduces support response time. This integration facilitates instant order tracking and swift resolution of queries, ensuring personalized assistance for urgent issues, which boosts customer satisfaction and sales. The app also offers stunning themes for the FAQ popup and Help Center, allowing for a customized and appealing interface. Additionally, it supports Shopify stores in managing FAQs efficiently, enabling the creation of extensive queries and categories. Furthermore, Avada provides 24/7 LiveChat support through various methods, ensuring comprehensive customer care and engagement.

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Whatsapp integration

24/7 automation

Instant order tracking

Faq management

Live chat support

Personalized contact

Install App

Marketing+Support on WhatsApp

$15-$40 / Month

(3.7/5)

1,075 Reviews

Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

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Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

Install App

Chatway Live Chat & WhatsApp

$15 / Month

9.2

369 Reviews

Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

Install App

QR: WhatsApp Marketing + Chat

$39-$199 / Month

9.3

211 Reviews

Sales campaigns, abandoned carts, multi-agent inbox, and more Show more

WhatsApp Marketing & Broadcast by QuickReply.ai is an innovative app designed to streamline and enhance your marketing efforts through WhatsApp. It offers a centralized dashboard for running multiple campaigns, leveraging smart automations and chatbots to boost efficiency. The app helps businesses effectively Acquire, Convert, Delight, and Engage shoppers, thereby increasing sales. With features like personalized WhatsApp broadcast messages, automated abandoned cart recovery, order confirmations, and status notifications, it ensures continuous customer engagement. It also facilitates the conversion of Cash on Delivery (COD) orders to prepaid, minimizing non-delivery risks and frauds. Additionally, the app provides 24/7 customer support capabilities through chatbots, ensuring customers can always access assistance. This comprehensive tool empowers businesses to personalize their communication strategy and secure sales seamlessly.

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Abandoned cart recovery

Status notifications

Order confirmation

Whatsapp campaigns

Cod to prepaid

24/7 customer support

Install App

LINA ‑ Low Inventory Alerts

8.2

1 Reviews

Get low inventory alerts delivered to your inbox for every SKU

Inventory reports

Low stock alerts

Variant-specific thresholds

Multiple email recipients

Custom alert frequency

Install App

Chatty AI Chatbot & Live Chat

$19.99-$49.99 / Month

9.5

2,481 Reviews

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.

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Order tracking

Whatsapp integration

24/7 automation

Faq management

Faq popups

Personalized contact

Install App

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