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24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.
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Lead generation
Fast setup
24x7 live chat
Customer support
Real-time transcripts
Custom trained agents
  • $19-$99 / Month
  • Free Plan Available
  • 90 Days Free Trial
  • New
9.1
1 Reviews

"Enhance customer experience with multichannel surveys and real-time feedback response." Show more

Pulse NPS, Surveys & Feedback is a comprehensive customer experience platform designed for businesses of all sizes, both online and offline. The app enables users to effortlessly create and deploy surveys across multiple channels, including websites, email, SMS, mobile apps, advertisements, and physical stores. It features advanced feedback reporting, allowing segmentation by channel, location, brand, and more, providing detailed insights into customer sentiments. Real-time alerts facilitate immediate responses to customer concerns, ensuring quick resolution of issues. With built-in Natural Language Processing (NLP), the app identifies critical customer issues, aiding in proactive management of feedback. Its user-friendly survey builder allows for customization to suit various platforms, enhancing the ability to gather relevant data. Overall, Pulse NPS empowers businesses to effectively manage and improve customer experiences across all interaction points.
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Advanced reporting
Survey builder
Multichannel surveys
Nlp analysis
Proactive feedback
  • $49.99-$149.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
(3/5)
2 Reviews

Automatic management and response for your after-sales service Show more

Mailswap: ASS Manager is a powerful tool designed to streamline the after-sales service experience for e-merchants. This innovative app allows users to effortlessly create and organize customer files, utilizing in-depth statistics to enhance the performance of online stores. With advanced automation features, Mailswap ensures quick and personalized responses to every customer inquiry, significantly boosting customer satisfaction. The app's intuitive interface makes setup easy, requiring only a few clicks to get started. By reducing the time spent on repetitive customer support tasks, Mailswap enables businesses to focus on growth and efficiency. With the promise of responses within three hours, it revolutionizes customer support management and elevates service quality for businesses.
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Simple setup
Automatic responses
Customer file creation
Response statistics
Quick replies
Satisfaction tracking
  • $30-$150 / Month
  • Free Plan Available

Real-time order cancellation alerts Show more

Nerissa is an essential tool for merchants who aim to handle order cancellations with utmost efficiency. Designed to provide real-time notifications, the app ensures that you can promptly address any issues, thereby maintaining high levels of customer satisfaction. It streamlines order management processes, guaranteeing that no cancellation goes unnoticed. With Nerissa, you can swiftly adapt to changes, minimizing potential revenue loss and enhancing your store's operational effectiveness. Stay informed and gain control with instantaneous updates that keep you on top of every situation. The app seamlessly integrates with your existing store systems, offering a smooth and uninterrupted workflow. Real-time updates from Nerissa are your safeguard against revenue leaks, supporting a well-organized and profitable business environment.
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Seamless integration
Real-time notifications
Instant updates

Get value from your visitors, poll customers and get insights Show more

UserPulse: Micro Surveys is a powerful tool designed to enhance your online shop by capturing valuable user feedback through engaging surveys and quick polls. The app offers various question types, including emojis, thumbs, scales, dropdowns, and open-ended responses, allowing you to tailor your surveys to fit your specific needs. Intelligent triggers enable you to deploy surveys based on user behaviors such as page visits, product views, collection browsing, exit intent, or specific time delays, ensuring you reach your audience at the optimal moment. With UserPulse, creating surveys is a swift process, taking only minutes, and allows for customization to highlight particular products or collections. The intuitive dashboard provides easy access to review and analyze responses, helping you make data-driven decisions to optimize your online presence. Ultimately, UserPulse empowers you to effortlessly engage with your users, understand their preferences, and harness traffic value effectively.
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On-site surveys
Quick polls
Various question types
Smart survey triggers
Easy survey creation
Product-specific surveys

Allow shoppers to instantly contact you via WhatsApp. 

Advanced customization
Adjustable button position
Custom messages
Instant communication
No contact saving
  • $7.95-$29.95 / Month
6.7
17 Reviews

Schedule emails in response to customer actions. Show more

Talon Email Automation is designed to enhance customer engagement by sending personalized, simple-looking emails that feel genuine, avoiding the polished look of traditional marketing messages. The app allows users to tailor emails, scheduling them based on specific customer actions, such as purchases or sign-ups, to optimize response rates. With an easy-to-use interface, users can create unlimited rules and time-based triggers, sending reminders or follow-ups on a flexible schedule, like three days or one month post-action. This personalized approach ensures emails stand out in crowded inboxes, capturing attention with authenticity. Talon Email Automation simplifies the process, ensuring effective communication with customers by catering to their individual journey and preferences. Suitable for businesses seeking to improve customer interaction and conversion rates without complicated formatting or systems.
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Schedule emails
Personal-looking emails
Unlimited rules

Allow customers to submit offers and get a prompt response. Show more

Bargain ‑ Make an Offer is a dynamic app designed to empower customers and sellers through the art of negotiation. By incorporating a "Make an Offer" option in your product listings, customers can propose prices that suit their budgets, enhancing their shopping experience. As a seller, you can easily manage these proposals with the flexibility to accept, reject, or counter them, ensuring that you stay in control of the pricing process. With customizable settings, you can automate the decision-making process by setting your desired price preferences, streamlining negotiations. The app supports multiple languages and currencies, catering to a global audience and ensuring seamless communication. Additionally, you can tailor the app's appearance and messaging to match your brand's identity, making it a cohesive part of your sales strategy. Ultimately, Bargain ‑ Make an Offer increases the likelihood of closing deals by fostering an interactive and adaptable purchasing environment.
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Customize messaging
Submit offers
Prompt response
Negotiate rates
Set preferences
Complete deals
  • $3.21 / Month
  • Free Plan Available
6.4
727 Reviews

Create custom forms with seamless integrations and advanced response management. Show more

Contact Form by POWR is a powerful tool designed to streamline form building and response management for various needs, from event registrations to customer inquiries. Its flexible form creation capabilities allow users to build unlimited forms featuring file uploads, conditional logic, multi-step layouts, and custom autoresponse messages. The app seamlessly integrates with PayPal, Mailchimp, Google Sheets, and Zapier, ensuring effortless synchronization of form responses and contact information. Users can efficiently manage responses through instant email alerts and a centralized dashboard, while security features such as Captcha and submission limits provide peace of mind. The app empowers workflows by allowing real-time syncing with Google Sheets, connecting with thousands of apps via Zapier, and facilitating payment processing through PayPal and Stripe. This robust solution is ideal for enhancing online engagement by tailoring forms to meet specific needs, ensuring a smooth and efficient data collection and management process.
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Autoresponder emails
Conditional logic
Seamless integrations
Response management
Custom form building
Multi-step layouts
  • $15 / Month
  • Free Plan Available
6.4
26 Reviews

"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix." Show more

Propane Chat is an advanced AI Chatbot designed to enhance customer support and boost sales by resolving up to 70% of customer queries instantly. Within just five minutes of installation, this self-training chatbot immerses itself in your website's content, ensuring it can capably answer most customer questions with precise information from your organization. Integrated seamlessly into the Wix ecosystem, you can monitor all AI interactions in real-time and step in as needed. Customize your chatbot's responses with tools like 'Chat Corrections,' Training Documents, and Response Tunings for a personalized user experience. Propane Chat offers multilingual support and features a user-friendly widget that supports live chat and automated responses. With Propane Chat, elevate your customer service to offer unparalleled, round-the-clock assistance, allowing your team more freedom to focus on complex queries and strategic tasks.
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Seamless integration
Customizable responses
24/7 support
Real-time interaction
Self-training ai

Automate competitor price monitoring and maximize profits with dynamic repricing. Show more

PriceMole is a powerful eCommerce tool designed for competitor price monitoring and automated repricing. This app allows businesses to keep an eye on competitors' prices and stock levels, enabling users to respond efficiently with smart pricing strategies. By leveraging machine learning, PriceMole's SmartPrice feature analyzes costs, market price trends, and psychological pricing to recommend the most profitable prices, providing an average 20% profit boost compared to traditional pricing strategies. Additionally, PriceMole significantly enhances productivity by saving users 3-4 hours daily that they would otherwise spend manually checking competitors' sites. With PriceMole, businesses can streamline their pricing processes, reduce manual labor, and focus on maximizing profits with dynamic pricing strategies.
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Dynamic pricing
Competitor price monitoring
Automated repricing
Stock level tracking
Smart price strategies
  • $6.99-$29.99 / Month
  • Free Plan Available
  • 3 Days Free Trial
9.4
388 Reviews

Boost sales with ETA, estimated delivery time & shipping time Show more

Omega Estimated Delivery Date is a powerful app designed to enhance transparency and trust by providing customers with clear and precise delivery timelines. It lets online store owners showcase animated graphics of estimated shipping dates across various stages such as product pages, the cart, checkout, success page, and even order emails. By offering detailed information on dispatch, shipping, and delivery times, the app reduces customer support inquiries and fosters increased consumer trust and sales conversion rates. With the ability to customize delivery estimations based on shipping methods, zip codes, or countries, it caters to a wide range of logistic needs. Store owners can tailor the app to display estimated delivery dates for specific products, collections, or vendors while also accommodating cut-off times, holidays, and providing countdown timers for order deadlines. Omega Estimated Delivery Date also adapts to visitors' local time zones, ensuring customers receive accurate and relevant information regardless of their location.
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Countdown timer
Estimated delivery date
Holiday settings
Display timeline graphics
Animated shipping dates
Product/cart/checkout pages
  • Free Plan Available
8.2
1 Reviews

Deliver in full & on time, every time. Show more

Track-POD is an innovative app designed for merchants looking to enhance their logistics and delivery operations. With its single-dashboard solution, it simplifies the automation of order imports and streamlines the optimization of multi-stop delivery routes. This app is especially beneficial for businesses aiming to boost their customer service and ensure on-time deliveries. Key features include unlimited drop optimization, allowing for efficient route planning, and a built-in QR and barcode scanner for easy inventory management. Track-POD also offers live tracking capabilities, providing customers with accurate Estimated Time of Arrival (ETA) updates. Additionally, the app supports custom electronic Proof of Delivery, integrating seamlessly with Cash on Delivery (COD) transactions to offer a comprehensive delivery management solution.
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Order import automation
Cash on delivery
Multi-stop route optimization
Live tracking eta
Electronic proof of delivery
Qr/barcode scanner
  • $9.99-$24.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
9.2
195 Reviews

In store pickup and local delivery date picker & time slot Show more

Buunto – Date & Time Slot is a powerful app designed to enhance your online store by allowing customers to select preferred delivery dates and time slots. It enables adding delivery surcharges for weekends and expedited shipping, offering flexible scheduling for pickups and deliveries while easily integrating with your Shopify workflow. With the capability to set order limits, lead times, and block holidays, this feature-rich solution keeps your operations organized and efficient. The app supports integration with Google Calendar, making management seamless and intuitive. Offering customization options on product or cart pages, it allows defining preparation and cut-off times, and limits orders per specified interval. Furthermore, specific schedules can be set for distinct products or collections, while customers can choose their preferred pickup locations. Supported by a dedicated team, Buunto ensures a tailored implementation to fit your store's unique needs, and developers will appreciate the robust API access.
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Multiple pickup locations
Customizable display options
Google calendar integration
Schedule store pickups
Holiday blocking
Api for developers
  • $2.99-$4.99 / Month
  • 14 Days Free Trial
9.1
18 Reviews

Date and time on cart page for shipping & pick up store. Show more

CC Delivery Date & Time is a versatile application designed to enhance the delivery scheduling experience across various product types. It offers complete flexibility by allowing all labels to be customized, making it suitable for any language or user preference. The app accommodates complex delivery rules, such as products that have unique delivery constraints, like limited items or fresh produce, which may not have a displayed delivery date. Additionally, it provides specific settings for large items requiring later delivery dates. The app supports in-store pickup, enabling users to set detailed times, such as cut-off times for same-day pickup, which is especially useful for restaurants. Built on a lightweight proprietary calendar system, the app ensures efficient and reliable scheduling, catering to diverse business needs with its powerful capabilities.
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Language customization
In-store pickup
Custom delivery settings
Mandatory date/time
Cut-off time management
Proprietary calendar
  • $2.99 / Month
  • 3 Days Free Trial
6.2
4 Reviews

Date picker and time slot picker. Delivery date picker & time. Show more

Delivery Date ‑ Date Picker D is a versatile tool designed to enhance your customers' shopping experience by allowing them to effortlessly select preferred dates and times. Ideal for both single date selection and professional click-and-collect services, this app provides flexibility with customizable delivery options. With easily defined available days, times, and delivery methods, you can offer a streamlined and user-friendly journey for your customers. This feature-rich date picker enables users to choose the right product and conveniently select specific time slots, accommodating various schedules. Additionally, it supports options for store pickups and local deliveries, ensuring that customers have a seamless and tailor-made shopping experience. Enhance your service offerings and cater to your customers' needs with Delivery Date ‑ Date Picker D.
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Date selection
Time slots
Store pickup
Local delivery
Define available days
Specify delivery times
  • $7.99-$15.99 / Month
  • 15 Days Free Trial
9.1
113 Reviews

Delivery Date | Delivery Time | Cut-off Time | Food | Florist Show more

Delivery Date Pro is an essential tool for businesses looking to offer outstanding service flexibility through customizable delivery scheduling. With its intuitive interface, customers can easily choose their preferred delivery date and time, enhancing their overall shopping experience. The app's advanced calendar features enable businesses to block specific dates and times, ensuring a more manageable and efficient schedule. It also allows setting cut-off times for same-day delivery, helping manage daily order limits effectively. Businesses can establish day intervals to ensure smooth operations and avoid last-minute rushes, guaranteeing timely deliveries. Additionally, Delivery Date Pro offers seamless order tracking and exporting capabilities, making it simple to monitor delivery information in one consolidated space. With the facility to select delivery dates months in advance, businesses can efficiently plan and cater to future orders without hassle.
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Track orders
Schedule delivery
Calendar options
Block date/time
Cut-off time
Day intervals
  • $9.8 / Month
  • 14 Days Free Trial
8.2
2 Reviews

Set delivery date & time with a simple operation! Show more

"らくらく設定!配送日時指定" is a user-friendly app designed to streamline the process of specifying delivery dates and times directly from the cart page. Developed by a Japanese creator, this app allows users to effortlessly manage delivery preferences by setting prohibition dates through both the weekly schedule and calendar view. With the capability to define both the shortest and longest delivery windows, users can customize delivery timelines to suit their convenience. The app also offers the flexibility of entering preferred delivery times through free text input, providing personalized timing options. Every feature of this app can be seamlessly adjusted with minimal effort, making it an ideal solution for businesses aiming to enhance their delivery scheduling process. Whether setting multiple delivery options or managing prohibited delivery dates, this app simplifies the entire process with precision and ease.
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Cart page integration
Weekly prohibited dates
Calendar-based restrictions
Custom delivery intervals
Freely set delivery times
Simple operation settings

Display current fulfillment time to customers Show more

Time to Fulfill by DibLabs is a user-friendly app designed to streamline the process of determining and displaying your store's average fulfillment lead time. By analyzing recent order data, the app automatically calculates the current "time to fulfill" based on your configured settings, ensuring that customers have clear expectations before making a purchase. This transparency helps reduce the need to answer repetitive questions, enhancing customer satisfaction. The calculated fulfillment lead time is conveniently displayed on product pages, providing customers with real-time insights into their potential waiting period. Additionally, the app includes a feature to hide the lead time when it reaches a certain threshold, ensuring that only relevant information is presented. By simplifying the communication of fulfillment times, Time to Fulfill helps store owners focus on delivering an excellent customer experience.
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Automatic calculation
Display leadtime
Threshold hiding

Let customers can select delivery date & time for their order Show more

The app "T: Delivery Date & Time Slot" revolutionizes order management by enabling customers to select their preferred delivery date and time with ease. This feature ensures a smoother and more personalized delivery experience. For administrators, the app provides valuable insights into order preparation, helping them to optimize schedules and pinpoint the most efficient times for fulfillment. This not only saves time but also enhances overall operational efficiency. The app supports unlimited daily delivery time slot management and offers flexibility in customization, including text translations, to meet diverse needs. Administrators can also manage product-wise preparation times, different fulfillment types, availability, and blackout dates, ensuring precise control and seamless delivery logistics.
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Select delivery date
Select time slot
Manage time slots
Order preparation
Product-wise preparation
Customize text translations
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