Moved from MailChimp - I've been a MailChimp user for a good 14 years now, but got tired of their weird and ever growing cost pricing method. I'd finally had enough.Omnisend has been very easy to setup, and I was able to build out all of the different forms, templates, and autosends in about a day.Support has been really active, and solid (via chat.)Overall, it's been a good move. Next up: we're going to watch and see if we can make it more effective than Mailchimp.Recommended!

Great e-mail marketing - I have used Omnisend with my BigCommerce store for a year and I am very satisfied with the app and support. It is easy to use and let you make professional and attractive e-mails. I recommend.

Good email marketing automation - Ive used Omnisend for my Shopify store and I now use it for my bigcommerce store https://orchid.toys . Their customer support has been helpful and the different email automations help me make sales!

Terrible App Dont't Waste Your Time & Money! - I have used this app several times. It's a PATHETIC waste of time and money. It's difficult to set up campaigns, the reports are inaccurate, they overcharge for SMS campaigns. EVERTHING they do is a joke. Plus you can only chat and email but no one can help with problems. This company should be out of business so make all these terrible reviews viral. Big Commerce needs to remove them from their system and I will call and suggest now! Again, you will totally regret it if you waste ANY time with this app. They deserve a big negative 5 stars!!

Not worth the time anymore! - Was an okay service in the past before the name change, but they removed the mailing list layout and replaced it with a confusing segment process. I can't import a list cleanly anymore, its a screwed up mess. The service will not let you edit your previous lists, its a stupid move. The free version is almost useless and the next levels are very expensive. Much better options out there for reasonable monthly fees.

First time sending - For an absolute newbie to sending out Campaigns this was super easy to navigate and customise, very happy with the process

Trouble connecting to store - Nice app, but difficulties with connecting to the standard sign up form. Other than that it lets you create beautiful newsletters easily. The product picker is a great feature.

I gave up! - The setup was easy, but it was a nightmare getting my single workflow to work, even with the help of support. When my workflow was finally working, one day it just stopped, for no reason that support could readily determine. They were working on the issue when I decided that I had had enough and would just send my 14-day order follow-ups manually with less brain damage, so I closed my account. (As many times as I contacted support, there was never a ready and easy answer.)

Worst - I was wondering how this company had do many great reviews. I think all the good ones are fake. I had the same experience, but a little worse. They refused to refund me and then sent me their terms of service saying they didn't have to refund me when they never provided the service that I paid for. Did you notice that they don't have a phone number on their website? Good luck contacting them. Then, they charge your credit card with a weird name that is not even the name they do business under.

welcome email does not work, abandoned cart doesnt work with Big Commerce and have been fighting about this for a week now - I also wonder how they got any good reviews. I have been trying to sort out a WELCOME email ( shouldnt be that hard) they register on the big commerce site and the details are exported automatically into OMINSEND - and they cant generate a welcome email. THEN i get this shit back .... like hello ( there is a opt out function) :Could you please confirm that you are referring to the case when your customers create an account in Omnisend?All the data about your customers, as well as their status, (agreed to receive marketing emails/didn't agree to receive them) is imported from your store. Those customers that create an account do not get the consent record since there is no way to request oneSO THEY FILL IN A REGISTRATION FORM, OMINISEND EXPORT THAT (WITHOUT CUSTOMER PERMISSION) BUT CANT SEND A WELCOME EMAIL - COME on. I am not that stupid. DONT WASTE YOUR MONEY ON THIS APP. Use the free one

Great App and Fairly Intuitive - We just installed the app to send out a Black Friday ad to all of our customers. It took me a few minutes to understand all the features, but this app is incredibly intuitive and easy to use once you get into it. We plan to start sending out email campaigns quarterly now that we have omnisend installed and configured and I expect future campaigns to be even easier! I highly recommend it!

Better than the rest - This app was much more easy to use and friendly than the rest of the apps in the marketplace. I tried about 3 or 4 before sticking with Omnisend. Glad I found it though because it does the job well. Plus not having to be a "paid user" but still get the benefits is definitely an added bonus. I highly recommend if you're not overly knowledgeable in email marketing or just need a user-friendly interface.

Great App. Beats Mail Chimp. - We have been using Omnisend with another store for quite a while, so there was not much of a learning curve for us. However, on another store, we were using MailChimp and recently switched it to Omnisend. The process was very simple. Our Lists came right over. Omnisend just has so many features over MailChimp. Not to mention, MailChimp is constantly wanting SMS verification and the BigCommerce app for MailChimp really not much of an app. Our hats off to Omnisend for coming out with a product that really beats the competition in every aspect. Thanks for making our email campaigns so much easier to create and manage.

easy to use - Used Omnisend for first time and was impressed with the ease of creating a campaign.Ohhh and I am not a 'paid' subscriber to give a positive review as mentioned in the negative review from another user.

Easy to use & Love the Aesthetics! - I really enjoy this product - it's easy to set up and use, and has tons of options to create the perfect look! I would highly recommend this, and I've gotten great customer response!

extremely professional - extremely professional emails very nice, I do sale Electric Shaver, Hair Clippers, for Men and Women, and Electronics like Earphones Speakers, and electric Toothbrush, my Products show on the email very good .

very unprofessional - stay away in all cost !!!!!!most of the review here are a liethey did a giveaway for there users free subs for one year if they will leave a reviewthey makeup numbers of subscribers so they can charge you more moneywe try to talk to the Suport with no luck they keep blaming bigcommerce even so we have show them that we don't have that many subs you talk to one agent that go off line all the time and then you start with a new agent that don't even know what is going on don't waist your timewe now with them back and forth for 3 days now for hours like we working for them the replay time is just radicals longupdate now they just ignore our massages even so it show they read it

Brilliant! - Absolutely Top-Notch program and app. Easy to use, quick to learn & a boost to any online business! Bravo!

Simple & fast - Very easy to use Ecommerce email App. We have used this App for some time and asked for themes like Christmas, Easter and so on to help save time with art work. They thanks us for the advise and so far they have done some nice stuff. Love to now see further ART and even ready to use e-cards to send for Christmas would be great to save on time having to your own art. Great App looking forward to see further developments.

I like it! - Had some issues and headaches over the app at first, but they all got solved quickly. I haven't paid for the full version yet, but I played with all of the settings in the trial and I may get it in the future. The spin the wheel part is really nice! Great idea. I havent seen that from anyone else yet.