Works well and fantastic support - We've been using Omnisend for a few months now and I have to say it knocks spots off other systems I've used (Constant Contact and Mailchimp). It's much easier to use, much more intuitive and the support is fantastic. For the most part I've been able to import and segment contacts, create workflows and sign up forms, and send general campaigns without any need for help files or support. That said, there have been a few occasions where I've needed a pointer and the Omnisend support guys have been very quick to reply and very helpful. Highly recommended app and actually enjoyable to use!

Great product, fast support - Very impressed with the features of Omnisend. I have contacted support on 3 occasions and was blown away with the response time... :)

Customer Service! - Amazing customer service staff! Answered all my emails within minutes. Very helpful & I now am ready to rock this add on app! I am looking forward to learning all benifits of this program. Thanks again for your HELP!

Omnisend is so easy... - I was an Omnisend customer for a couple of years and then moved on to Klaviyo after receiving recommendations from a developer we were working with. Omnisend is easier and the editor is a superior experience. I am glad to be back with Omnisend after a bad experience over the past couple of months. Omnisend is superior in every way. Their support representative Melanie was most helpful during my transition to Omnisend. 5 Star service for sure!

Kristina was a great HELP!!! - I had a small issue and Kristina was happy to spring into action and help me!!!!

Works great for us - We switched from Mailchimp to Omnisend a year ago and it's been great. There's way more useful features and an great UI.

Excellent Support - I highly appreciate the support of Kristina from Omnisend. She was very fast, patience and supportive. Definetelly I would recommend Omnisend for anyone. Thank you!

Support - Agustin's attentiveness and knowledge were invaluable in guiding me to implement the necessary changes. I am extremely pleased with the prompt response!

Great Support! - We are grateful for the support offered by Omnisend. We have a dedicated account manager that is always able and willing to help out. They really stand behind us and want to see our business succeed. I would highly recommend Omnisend for anyone using BigCommerce. Thank you for all you do!

Amazing Program - We have been using Omnisend for all of our email marketing needs for years now and have nothing but amazing things to say. They have every feature we need, and when they don't, they are willing to work with our team to come up with a solution. Overall, we are very happy with the platform and Omnisend support team!

Easy to use! - We switched over from MailChimp to Omnisend. Although a little pricier, it's definitely a MUCH better platform. Super intuitive, easy to use templates and great support from our rep helping us with the integration, migration and setup.

Great emailing platform - We have used Omnisend for almost a year now. They interrelate well into Bigcommerce and are available to help if you get stuck on something. They continue to push out updates that make their app even easier to use.

Omnisend Review - Nothing but 5 stars! The integration with Big-commerce is very easy and smooth. Customer Service through the live chat is incredible. They always over-deliver when I have questions and concerns. They also make things super clear for me with step by step points and screenshots which is literally the best thing they do as this helps me easily understand things. Our account manager is awesome! Always checks on us to see if we need help with something. Her recommendations have been really helpful as-well. Overall really good service! Would highly recommend them!

Great Support - I am new using this app and contact support and right away Bassma guide me thru the steps and help me to fix my problem. I am very have with this app. Highly recommended

Great Software! & Support! - I was using other email marketing and Omnisend has been the best hands down! Slick and intuitive, and their support is great and usually reply in minutes. Highly recommend! Also the support is great even no matter what it is, usually it's pretty immediate but sometimes can be longer but they Will get it right! And then it's such better designing and data and everything compared to say MailChimp. Mailchimp's mobile popup is ridiculous and a waste of time and money, and even the mail chimp IP addresses that are used to send emails are Blacklisted with spam monitors, while Omnisend has none! Or at the least the IP that sent my emails. So it's definitely worth it! Get it! Better than all the others. And Everyone of their support are Great, I would mention names but Everyone has been such an incredible help.

Wonderful! - Omnisend is fantastic! It is a great system to use, and is quite powerful in its capabilities. Sydney and her team have been absolutely wonderful for suggestions and support!

Excellent experience - Working with the team at Omnisend has been fantastic. The onboarding experience was excellent and truly set us up for success. Our onboarding with Heather and Kristen was amazing. On top of that, Omnisend has a great customer support team that is highly responsive and helpful. Great experience overall!

Not able to connect Bigcommerce store - When connecting my store Omnisend sends me to Bigcommerce login then back to connect your store and then back to login, connect your store,...

works great for my store - I was able to import the products directly from the store including images, pricing and description in seconds. I love the templates and it took me about 3 minutes from start to finish to get my message out.

Not impressed - on the free plan you can only send 100 emails day one 125 on day 2 and it increases 25% each day due to best practices, although as you read through you find best practices do not count on premium plan! Importing the emails was crap as they did not map them properly so I gained 323 emails in one day trying to segment the emails takes forever, the system is not friendly when it comes to dividing the emails and you end up doing a lot of manual work.the test emails for my campaign never arrived despite 3 attemptsBUT ON TRYING TO SEND MY FIRST 100 I FOUND I COULD NOT SEND THEM AS THE 3 TEST EMAILS COUNTED OFF MY 100 SO I COULD ONLY SEND 97