Integration - Process was very simple & quick. Everything was integrated & complete in little to no time at all!

Great tool - Very good email service. Great starter platform that scales as you grow, new features, updates & improvements made available often. Integration was quick & simple. Thank you

Easy to use - Excellent starter email marketing service. Integration to my BigCommerce store was seamless.

Reliable partner - We at Skully & friends are very pleased with the service. Keep going with great work!

Great - Simple integration but effective, love to see better documentation about the settings because no sometimes we get 2 mails, 1 mailchimp and 1 bigcommerce

email app - Great e-mail marketing app for start-up business. Integrated well with our Big Commerce website.

can't stand Mail Chimp - way too confusing, you have to pay for unsubscribes, hard to manage, interface sucks, can't stand mail chimp anymore, i'm off to look for something better...

Great for Marketing! - We have been using Mailchimp for years and it's easy and fun to use. I like the monkey. : )

Wheels Fell Off - We've been happily using Mailchimp for several years. The integration worked seamlessly. I'm not sure what happened, but recently the wheels have literally fallen off. We don't have time to wrestle with code issues, etc. So, we're replacing it.

User friendly - Thank you for such great service! We are not super techy and you guys make it easy for us!

Marrketing - I use this app and it is very useful. I recommend it to everyone who wants to increases their Sales. Thank you.

What Happened Mailchimp? - It all started to go downhill after the last update. Features stopped working. Bigcommerce and Mailchimp can't answer why after hours of "It's not our fault", I give up :(

Automatically Unsubscribe + spam filter - We used to love mailchimp. It worked great and was reliable and ahead of the competition... no more. 4 time out of 5 you never get a good support tech person... no phone calls and bad software that automatically unsubscribe new and old customers plus issues with new audiences sending 90% of the emails in my newsletter to spam folder. keep blaming BC for the issue and viceversa... I am this close to move to shopify and to Constant Contact.

Automatically Unsubscribes - We have used MailChimp for years and they use to offer excellent support, fast and knowledgeable...not sure what happened but now it's pretty much below average at best. You cannot even speak to someone on the phone and are forced to use chat (lots of people in the queue) or email. We have a list of 180K and spend over $700 a month with them and cannot talk to phone support - it's a JOKE. The latest issue, which started who knows when automatically unsubscribes new customers and you're not able to send them campaign emails. After spending all morning "chatting" with support, I was told it's a known issue that their engineers are working on. The would or could not tell me when it started or when it could be resolved. Looking for a new solution.

Totally broken - What has been working perfectly for years has been totally broken in since December update. No data being transferred to Mailchimp, people unsubscribed automatically, no pop up. Support have been very unhelpful and blame BC. Time to move on?

Automatically unsubscribes people - I have been using this app since 2015, we have had some ups and downs but nothing that compares to mailchimp unsubscribing people. Everytime someone placed an order through our website Mailchimp would unsubscribe them. Which in turn costs us money on the loss of retargeting them to make a purchase. Support offered nothing to help resolve and seemed uninterested in helping resolve, or informing us when it was. I have moved on to another email provider. You should too.

Connecting Store - We have been using the app for a few years now, and everything was good until 3 weeks ago, when it crashed. Ever since, the app wont sync with the store and after contacting support on multiple occasions I have been told that I need to way. Surely 1 week would be more than enough to sync the data. During this time we have not been able to use the platform to its full potential.

Automatically unsubscribes people - The latest version of this plugin automatically unsubscribes people from my mailing list, even if they are legitimate subscribers. There's a serious problem, and support won't help me resolve it in a timely manner. It's not a priority to them. I had to uninstall the plugin and migrate my whole mailing list to a new platform, which is a serious PITA.

Still works with kinks - It seems like the integration method changes every few months but the app does work. My only complaint is every customer is added our Mailchimp Audience. This might be useful if you want to use mailchimp for transaction emails but we're only using it for our newsletter. I simply remove them because Mailchimp counts the "Non-subscribed" audience members towards the billing plan.

Works Great For Our Marketing - This App has been a work in progress over the years. Every few month's there seems to be a new addition or improvement. This is good because Mail Chimp is not monkeying around. They are actually keeping up with trends and modern marketing. I love their email marketing tools and they have served us well in our growth strategy. 5 Bananas for Mail Chimp!