Wix Communication channels apps 2025

Whatsapp Button

$10-$24 / Month

(4.8/5)

31 Reviews

Effortlessly connect with customers via multiple chat platforms on your store. Show more

Whatsapp Button is a versatile app designed to enhance customer communication by integrating popular chat platforms directly into your store. With this app, visitors can effortlessly connect with you through their preferred messaging services such as WhatsApp, Facebook Messenger, Telegram, Instagram, and more. The customizable chat button can be tailored to fit seamlessly within your store's layout, ensuring a streamlined user experience. Its responsive widget ensures smooth operation across all devices, enhancing customer interaction. Installation is straightforward and doesn't require any coding knowledge, enabling quick setup so you can focus on boosting sales conversions and attracting leads. By providing easy access to multiple communication channels, Whatsapp Button improves response times, strengthens customer relationships, and can significantly enhance your customer support services.

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Enhanced customer support

Customizable chat button

One-click setup

Responsive chat widget

Boost sales conversions

Multi-chat integration

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WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Yobi Sync

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Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.

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Sync shopify contacts

Unified communication

Respond via call

Respond via text

Respond via social media

Export notes

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JivoChat Live Chat

$19 / Month

7.5

66 Reviews

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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

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Elfsight Facebook Chat

$4.19 / Month

(3.4/5)

9 Reviews

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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.

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Selective page display

Instant website communication

Customizable chat triggers

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Support Board ‑ Chat & Chatbot

$5-$10 / Month

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Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.

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Real-time data

Omni-channel integration

Ai-driven chatbots

Product card messages

Customer information access

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WapTap: Quick Chat WhatsApp

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Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.

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Whatsapp integration

Instant communication

Customizable contact button

Desktop and mobile

Flexible interface

No app required

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Azark Shop Quick Contact Forms

$5.99-$49.99 / Month

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Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.

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Customizable forms

Responsive design

Instant notifications

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switchCode WhatsAppChat Button

$3 / Month

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Enable WhatsApp chat icon for easy merchant-customer communication. Show more

SwitchCode WhatsAppChat Button is a convenient tool for merchants to seamlessly integrate a WhatsApp chat icon on their storefront, enhancing customer support accessibility. With this app, businesses can bridge communication gaps by offering instant connectivity for customers seeking assistance or inquiries. The app supports a range of customizable options, including preset, animated, and custom icons, allowing merchants to tailor the chat button to fit their brand aesthetic. By using SwitchCode, businesses can enhance user experience, streamline support interactions, and potentially increase customer satisfaction. This simple yet effective solution empowers merchants to stay connected with customers in real-time, building stronger relationships and improving service outcomes. Whether you're a small business or a large enterprise, the SwitchCode WhatsAppChat Button facilitates direct and instant communication, making it a valuable addition to any storefront.

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Custom icons

Preset icons

Animated icon

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Voyado Engage

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Create a personalized omnichannel experience across channels Show more

Voyado Engage is a robust multichannel marketing platform designed to enhance customer engagement by synchronizing behavioral data from your online store. By leveraging this information, businesses can craft personalized experiences across various marketing channels, whether online or in-store. With Voyado Engage, all customer data is consolidated into a single, easy-to-access platform, offering support for multiple markets. The app includes a versatile toolbox with features such as member levels, points, and rewards to bolster customer loyalty. It helps boost engagement and conversion rates through personalized omnichannel offers and dynamic, hyper-segmented emails that address issues like browse abandonment. Furthermore, businesses gain valuable insights into customer behaviors, allowing for more informed marketing strategies and decision-making.

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Customer behavior insights

Browse abandonment

Points rewards

Sync behavioral data

Orchestrate experiences

Store customer data

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Omni Single Click Chat

$10-$25 / Month

8.2

2 Reviews

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One chat to rule them all Show more

Omni Single Click Chat is an innovative communication app designed to streamline and enhance your messaging experience. With its user-friendly interface, this app allows users to initiate conversations instantly with just a single click, eliminating the hassle of navigating through multiple menus. It integrates seamlessly with popular messaging platforms, ensuring that all your chats are accessible in one place. Omni Single Click Chat is equipped with advanced features like real-time translations, customizable chat themes, and robust privacy settings to ensure a secure and personalized communication experience. The app supports multimedia sharing, allowing you to exchange photos, videos, and files effortlessly within your conversations. Ideal for both personal and professional use, Omni Single Click Chat enhances productivity by decluttering your digital communication practices. Its cross-platform compatibility ensures that you stay connected, no matter what device you're using.

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Real-time communication

Multiple channel integration

Unified chat interface

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Shipsy

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3PL Management Unified tracking, Communication & NDR update. Show more

Shipsy is a comprehensive logistics management app designed to streamline your delivery operations by integrating a wide range of hyperlocal, same-day, next-day, and courier partners. With Shipsy, businesses can easily automate courier bookings based on best rates, fastest turnaround times, or top performance metrics, ensuring efficient and cost-effective deliveries. The app offers standardized and unified tracking, providing a consolidated view of all deliveries, allowing for easy monitoring and management. Users can set personalized business rules to prioritize amongst different partners, optimizing delivery processes. Shipsy also enhances customer communication by sending real-time shipment status updates, non-delivery reasons, and corrective actions through WhatsApp, SMS, and email. This powerful tool serves as a one-stop solution to simplify logistics operations, improving both customer satisfaction and business efficiency.

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Carrier integration

Customer notifications

Unified tracking

Automated booking

Priority rules

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Chatlake: Live Chat & Helpdesk

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Live Chat & Multi-channel HelpDesk with CRM features Show more

Chatlake: Live Chat & Helpdesk is a versatile communication platform designed to streamline customer interactions across various channels, making it more than just a simple live chat tool. By integrating email, WhatsApp, Messenger, Twitter, and more, it enables businesses to manage all customer conversations in a single, seamless interface. This comprehensive solution allows for efficient issue resolution by providing unlimited agent access to a complete history of communications. Additionally, Chatlake enhances productivity with features like response templates, automated workflows, and chatbot integrations, all available right out of the box. It supports a wide range of platforms including Email, Messenger, Twitter, Instagram, Telegram, Line, and SMS, ensuring no customer touchpoint is overlooked. The app also offers customizable attributes, allowing businesses to handle data management tailored to their specific needs. With its robust capabilities, Chatlake serves as a powerful tool for eCommerce and other enterprises seeking to elevate their customer service operations.

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Automated workflows

Live chat

Chatbot integration

Unlimited agents

Multi-channel helpdesk

Crm features

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HelpDesk for Ecommerce support

$34-$59 / Month

8

2 Reviews

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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.

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Automated responses

Team collaboration

Centralized inbox

Purchase history access

Ai ticket summaries

Custom message design

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Channable: Product Data Feeds

$49-$160 / Month

(3.8/5)

60 Reviews

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Connect to 2.500+ channels and automate your PPC campaigns. Show more

Channable: Product Data Feeds is a comprehensive multichannel eCommerce platform designed to drive growth for brands, retailers, and agencies. By streamlining the optimization of product data across various channels, Channable enables seamless multichannel selling and boosts conversion rates with targeted search and product advertisements. The platform allows collaborative efforts from team members, making it easy to list, manage, and advertise products from a single, unified interface. Its feed management feature uses rules to enhance product data, while PPC optimization helps create dynamic ad campaigns tailored to product feeds. Channable also offers extensive marketplace integrations, using AI to efficiently categorize large volumes of items across channels. Additionally, insights and analytics tools empower users to make informed, data-driven decisions, and dynamic creative optimization allows for the creation of highly relevant product ad visuals at scale.

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Insights & analytics

Feed management

Marketplace integrations

Ppc optimization

Creative optimization

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Knockout ‑ Hide Out Of Stock

$8 / Month

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Hide out of stock products across multiple sales channels Show more

Knockout ‑ Hide Out Of Stock is a powerful Shopify app designed to streamline your online store's inventory management by automatically hiding out-of-stock products from your customers. By seamlessly removing unavailable items from view, it enhances the shopping experience, reducing customer frustration and increasing the likelihood of completing sales. The app offers easy integration and a user-friendly interface, making it accessible even for those with limited technical expertise. It ensures your product catalog remains up-to-date in real-time without requiring manual intervention, saving you time and effort. Additionally, Knockout provides customizable settings allowing you to tailor the visibility preferences according to your business needs. This tool is invaluable for maintaining a clean and professional storefront, driving better conversion rates, and keeping your store's appearance fresh and relevant.

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Inventory management

Multi-channel sync

Auto-hide products

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Sellbery

7.4

5 Reviews

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Simplify managing listings across multiple sales channels Show more

Sellbery is your comprehensive tool for efficient multichannel product management, designed to streamline your business operations across multiple online platforms. It enables you to manage multiple stores, migrate products effortlessly between different marketplaces, and maintain a clear overview of your orders and inventory levels from a single, user-friendly interface. With Sellbery, expanding your business and increasing sales becomes a hassle-free process, allowing you to focus on the creative and enjoyable aspects of entrepreneurship. Its advanced AI features allow seamless synchronization of product information across all sales channels, eliminating the tedious task of manual listing. Whether you're integrating Shopify with five additional sales channels or keeping inventory updates instantaneous, Sellbery simplifies and optimizes your e-commerce management. Free up your precious time with Sellbery and elevate your business to new heights with ease.

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Order tracking

Multichannel management

Inventory synchronization

Product migration

Instant sync

Ai-powered listing

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Channels ‑ web calls and ivr.

$29-$75 / Month

(1.4/5)

2 Reviews

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Web calls for you and your customers.

Quick setup

Web calls

Contact center

Ivr integration

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Aunoa CRM and Support Agents

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Centralize all support interactions from different channels. Show more

Aunoa CRM and Support Agents app is designed to unify customer interactions across live chat, social media, and messaging platforms into a single centralized Inbox. This innovative tool enables businesses to manage and respond to all communications efficiently, ensuring that customers and prospects receive real-time and effective responses that can enhance their overall experience. By leveraging the app's conversation software, companies can significantly reduce response times, personalize customer interactions, and ultimately boost online sales. The app further simplifies support by allowing users to create, manage, prioritize, and organize support tickets directly from the Inbox, providing a comprehensive view of each interaction and customer timeline. Additionally, Aunoa CRM utilizes AI to automate repetitive tasks, freeing up time for teams to focus on more critical engagements. This streamlined approach not only enhances customer service quality but also keeps your team agile and customer-focused.

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Multi-channel integration

Real-time responses

Ticket management

Centralized inbox

Contact timeline

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eBanqo ‑ Live Chat & Chatbot

$15-$266 / Month

8.2

1 Reviews

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AI-powered sales and support on all your chat channels Show more

eBanqo ‑ Live Chat & Chatbot is a versatile messaging solution designed to enhance customer interactions for online stores. It integrates seamlessly with popular platforms like Facebook Messenger, Instagram DM, WhatsApp, and Google's Business Messages, allowing buyers to access your inventory through their favorite channels. By unifying all chat messages on one screen, eBanqo enables quick responses, helping you engage with customers making buying decisions in seconds. Its AI chatbots empower customers to self-serve, offering features like inventory searches, issue reporting, and order tracking. Whether at your desk or on-the-go, you can manage all chats from a single platform, ensuring high-quality interactions. The app also supports broadcast messaging to engage and inform buyers and prospects, while a 24/7 AI bot provides instant answers to inquiries. Transform direct messaging into a powerful sales tool by turning your social media platforms into interactive online stores with eBanqo ‑ Live Chat & Chatbot.

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Unified chat screen

Instant customer response

Ai chatbot self-service

Monitor team chats

Broadcast messages

24/7 ai support

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Wix Communication channels apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Whatsapp Button

WildGoose Live Chat

Yobi Sync

JivoChat Live Chat

Elfsight Facebook Chat

Support Board ‑ Chat & Chatbot

WapTap: Quick Chat WhatsApp

Azark Shop Quick Contact Forms

switchCode WhatsAppChat Button

Voyado Engage

Omni Single Click Chat

Shipsy

Chatlake: Live Chat & Helpdesk

HelpDesk for Ecommerce support

Channable: Product Data Feeds

Knockout ‑ Hide Out Of Stock

Sellbery

Channels ‑ web calls and ivr.

Aunoa CRM and Support Agents

eBanqo ‑ Live Chat & Chatbot