Ecwid Customer experience apps 2025

WhatsApp Chat - Live Chat

Boost sales with tailored, real-time customer support via WhatsApp and more. Show more

WhatsApp Chat - Live Chat is an intuitive real-time messaging app designed to enhance customer interactions and minimize support calls and emails without any need for coding skills. This app seamlessly connects businesses with customers via popular platforms like WhatsApp, Messenger, and Telegram, facilitating easy and instant communication. The customizable chat bubbles allow businesses to maintain their brand identity, providing a personalized experience for customers. With a focus on quick response times, the app helps foster stronger relationships by making customers feel valued and understood. By improving customer service, businesses can increase trust, loyalty, and ultimately, sales revenue. The app is more than just a communication tool; it is a strategic asset for business growth. Additionally, users have access to the dedicated POWR Support team via email around the clock, with live chat support available on upgraded plans.

Show less

Multi-platform support

Customizable interface

Real-time chat

Boost sales

Get App

Happy Holidays

Claim Offer

Enhance your webshop's ambiance with seasonal effects. Show more

Happy Holidays is your go-to app for transforming the atmosphere of your webshop to match the season. With its easy-to-use features, you can create a unique and immersive seasonal experience for your customers. Simply install the app, configure your settings, and save your changes. In just about 5 minutes, the seasonal effects will be live on your webshop, enhancing customer engagement and delight. Costing only €0.50 per month, Happy Holidays offers an affordable solution to keep your online store lively and relevant throughout the year. Note that there is no trial period, allowing you to enjoy the full benefits right from the start.

Show less

Easy configuration

Seasonal effects

Unique atmosphere

Get App

Customer Accounts by XIRCLS

$50-$250 / Month

Claim Offer

Enhance customer experience with customizable, modern Shopify account dashboards.

Install App

Howdy Customer Tag Discount

$19-$29 / Month

9.1

4 Reviews

Claim Offer

Customer tag discount for B2B wholesale, VIP user and more! Show more

Howdy Customer Tag Discount is a Shopify app designed to revolutionize your customer experience by offering personalized discounts based on customer tags. Ideal for B2B, wholesale, and VIP clients, the app enables your store to dynamically apply percentage discounts to ensure that your most valued customers receive tailored deals. With the ability to automatically apply discounts based on specific customer tags, this powerful tool simplifies how you manage exclusive offers. Easily configure or modify customer discount tag settings directly from the app's admin screen, providing you with full control and flexibility. Whether you're catering to wholesale, VIP, or business clients, Howdy Customer Tag Discount enriches customer relationships and enhances loyalty through meaningful savings. Simplify your promotional strategy while ensuring targeted, rewarding experiences for your key customer segments.

Show less

Automated tag discounts

Dynamic percentage discounts

Tag setting adjustments

Install App

Logistiq

Claim Offer

Automate shipping workflow with delightful customer experience Show more

Logistiq is a powerful delivery management application tailored for merchants seeking efficient delivery services. It streamlines the entire delivery process by enabling automated order creation, real-time status tracking, and comprehensive performance monitoring all within a single platform. Seamlessly syncing with e-stores, Logistiq allows merchants to book deliveries with just one click, simplifying the logistics workflow. Its integrated data dashboard and customizable reports provide insightful analytics on delivery performance and service level agreements, empowering users to make data-driven decisions. Features such as easy order booking, airway bill printing, and real-time tracking ensure smooth operations and high customer satisfaction. Logistiq is the ideal solution for merchants looking to enhance their delivery processes with efficiency and ease.

Show less

Performance monitoring

Custom reports

Real-time tracking

Status tracking

Order syncing

Airway bill printing

Install App

Shoppie AI Chatbot

Claim Offer

Elevate customer experience with AI-powered support Show more

Shoppie AI Chatbot is an innovative solution designed for merchants aiming to enhance customer experience and drive sales growth. Its advanced AI capabilities ensure timely and personalized support, simplifying the shopping process and making it seamless for customers. By accurately understanding customer needs, Shoppie provides tailored product recommendations, leading to higher conversion rates and increased revenue. The chatbot is ideal for various industries, particularly those with a wide range of products, as it helps in managing diverse merchandise effectively. Easy integration and customization options allow businesses to adapt Shoppie to their specific requirements without hassle. Ultimately, Shoppie AI Chatbot streamlines the support process and fosters a positive shopping journey, empowering merchants to achieve significant sales growth.

Show less

Tailored recommendations

Easy integration

Effortless customization

Ai-driven support

Install App

Octocom AI CX & CS suite

$200 / Month

Claim Offer

Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

Show less

Personalized recommendations

Order management

24/7 ai support

Conversational ai

Omnichannel connectivity

Catalog scanning

Install App

GS‑Search & Sales Booster

Claim Offer

Enhance search with customizable options for improved customer experience. Show more

GS-Search & Sales Booster is an innovative app designed to enhance the search functionality of your online store, offering a fully customizable user experience. Merchants can easily modify the appearance of the search button, adjusting its color, size, and position to seamlessly integrate with any store design. The app also provides options to personalize the popup window layout, ensuring search results are presented in an organized and visually appealing manner. As customers type their queries, real-time search results are dynamically displayed within the popup, facilitating smoother navigation and boosting user engagement. With features like customizable search buttons and dynamic search results, GS-Search & Sales Booster optimizes the customer journey, ultimately driving sales by making product discovery effortless. Tailor your store's search experience to better meet customer expectations and improve overall satisfaction.

Show less

Customizable search button

Popup window settings

Dynamic search results

Install App

Subcategory preview: Improves the User Experience of the Category Block

$6.49 / Month

Claim Offer

Enhances category navigation, boosting user experience and customer loyalty online. Show more

The Subcategory Preview app is a vital tool for enhancing the user experience in online stores by transforming category images into interactive elements. It increases the visibility of subcategories, enabling customers to navigate and find desired products more efficiently. This app is designed to cater to the modern shopper's need for speed, offering mobile-friendly functionality that shortens the path from entry to purchase. By highlighting subcategories directly on the category photo, customers can quickly pinpoint where they want to go, which helps in boosting customer loyalty and satisfaction. The app offers flexible display options, such as list, 2-column or 3-column tiles, and provides a range of customization settings to align with the store’s brand identity. Users can easily modify the appearance of category blocks and subcategories with various configurations for buttons, borders, and text properties. For added convenience, the app supports translation requests, ensuring it meets the needs of a global audience. Discover how the Subcategory Preview app can streamline your store's navigation and elevate the shopping experience.

Show less

Flexible display options

Subcategory navigation

Quick view setup

Get App

Carriyo

$29-$412 / Month

Claim Offer

Streamline shipping, track orders, and enhance customer experience effortlessly. Show more

Carriyo is a powerful app designed to streamline and enhance your shipping operations on Shopify. With Carriyo, you can seamlessly connect to hundreds of global delivery services, automating the assignment of Shopify orders and printing shipping labels with ease. Schedule pickups and re-assign orders effortlessly from an intuitive dashboard, all while gaining valuable insights to help you reduce shipping costs and improve customer satisfaction. Stay on top of your deliveries by tracking orders and receiving real-time alerts for issues like delays or failed deliveries. Create a personalized branded tracking experience that sets clear delivery expectations and keeps customers informed. Additionally, Carriyo offers a customizable returns portal, simplifying the management of customer returns and further elevating the post-purchase experience. Whether managing domestic or international shipments, Carriyo provides comprehensive tools to build a unique and efficient customer journey.

Show less

Order tracking

Shipping automation

Label printing

Branded tracking

Pickup scheduling

Returns portal

Install App

Tidio

Claim Offer

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more Show more

Tidio is a dynamic customer experience platform tailored for online stores aiming to enhance their customer service and increase sales. With its ready-to-use sales and support chatbots, Tidio not only helps answer frequent customer inquiries immediately but also boosts revenue by converting passive visitors into active buyers. This all-in-one helpdesk solution consolidates all customer communications into a single, manageable space. Engage with visitors via live chat to swiftly resolve issues and proactively drive sales, all while collaborating with Lyro, Tidio’s intelligent AI bot, to handle customer queries automatically. The app allows you to seamlessly integrate it with your Shopify store, offering features such as cart previews, order history checks, and product recommendations directly within the chat. Additionally, Tidio provides a user-friendly ticketing system to manage customer requests efficiently.

Show less

Product recommendations

Live chat

Order history

Ai chatbot

Ticketing system

Cart preview

Try AI Agent

Advanced PreOrder‑ ALL IN ONE

$3.99-$17.99 / Month

7.6

174 Reviews

Claim Offer

Enhance customer experience with Pre-Order and Partial Payment Show more

Advanced PreOrder‑Partial Pay is a powerful app designed to help merchants capture additional sales and bookings by enabling pre-orders for products that are not yet available. With its user-friendly interface, this app makes it easy for businesses to manage pre-orders and ensure their products are continuously available—even when stock is running low. The app offers the flexibility of allowing customers to make partial payments, which can incentivize purchases and reduce barriers for consumers. It also supports different variants of the same product, enhancing the versatility in product offerings. Furthermore, merchants can set pre-order availability dates and notify customers when an item is back in stock through the "Notify Me" feature. Advanced PreOrder‑Partial Pay is a valuable tool for boosting sales, particularly in managing and capitalizing on demand fluctuations.

Show less

Partial payments

Supports variants

Simple ui

Pre-order option

In-stock notifications

Geography-based buttons

Install App

Shipway Order Tracking

$29-$99 / Month

9.1

66 Reviews

Claim Offer

Order Tracking, Track Order, Order Lookup, Upsell, EDD Show more

Shipway Order Tracking is a premier platform designed specifically for direct-to-consumer (D2C) eCommerce businesses, focusing on enhancing the post-purchase experience. This app offers a comprehensive solution for managing customer satisfaction and loyalty by providing proactive order tracking and status updates through SMS, Email, and WhatsApp. With a branded order tracking page that includes an estimated delivery date, customers have a transparent view of their orders. The app also features a feedback and review widget, enabling businesses to gather valuable customer insights and calculate Net Promoter Score (NPS) for in-depth buyer satisfaction analysis. Shipway Experience handles customer queries efficiently and encourages repeat purchases through personalized product recommendations. By using Shipway Order Tracking, businesses can foster long-term customer relationships and drive increased sales.

Show less

Product recommendations

Order tracking

Collect reviews

Branded tracking page

Status updates

Nps calculation

Install App

ShipInsure Shipping Protection

7.2

36 Reviews

Claim Offer

Give customers the option for a protected checkout experience Show more

ShipInsure Shipping Protection is a seamless solution designed to handle all your shipping-related challenges without any cost to you. It ensures peace of mind for both merchants and customers, offering comprehensive coverage for lost, damaged, or stolen orders. With over half of shoppers opting for ShipInsure, it significantly enhances the purchasing experience by instilling confidence from checkout to delivery. In the unlikely event of an issue, ShipInsure acts swiftly to refund customers or reorder from your store, effectively doubling your revenue potential. By leveraging smart technology and AI, the app reduces customer support time and costs, enhancing efficiency. Additionally, ShipInsure offers flexible pricing and revenue share options, empowering merchants to boost revenue and customer lifetime value through quick, two-minute claims resolution. Embracing a merchant-centric approach, ShipInsure aims to be a leading service in the eCommerce space.

Show less

Protected checkout experience

Full coverage orders

Prompt refunds/reorders

Boost revenue

Smart tech support

2-minute claims resolution

Install App

GWA: Customer Photo Uploader

$1.99-$9.99 / Month

7.1

4 Reviews

Claim Offer

Share your customers' experience in your store via photos Show more

Customer Photo Uploader is an innovative app designed to enhance the shopping experience by leveraging the power of social proof. It allows satisfied customers to showcase their experiences and upload photos of their purchases, offering potential buyers a real-life glimpse of the products in action. Businesses can encourage customer engagement and enhance product credibility by displaying these authentic user-generated images on individual product pages and highlighting the most captivating ones on the home page. Additionally, businesses have the flexibility to upload photos independently, ensuring a visually appealing and trustworthy online storefront. This app not only boosts consumer confidence in purchasing decisions but also builds a vibrant community around your brand.

Show less

Social proof integration

Customer photo uploads

Display on product page

Showcase on home page

Real photos feedback

Display attractive photos

Install App

Budbee

Claim Offer

Budbee makes the online shopping experience easier!

Customization options

Zip code validation

Smart locker delivery

Live parcel tracking

Easy order processing

Multiple market support

Install App

Smart Synonym Search

$3.99 / Month

Claim Offer

Improve Search Experience Show more

Smart Synonym Search is a cutting-edge application crafted to revolutionize the search experience for customers, providing a seamless and efficient solution to enhance user engagement on websites. With its easy end-to-end integration, this app offers an unparalleled combination of powerful features and affordability, making it the ultimate search solution for businesses aiming to boost their conversion rates. Many users often leave a site if they cannot swiftly find what they’re looking for, but Smart Synonym Search addresses this challenge by quickly identifying related search terms and synonyms. This user-friendly functionality ensures that customers can effortlessly locate products or information, ultimately increasing customer satisfaction and sales. The app also provides valuable insights through customer search reports, enabling businesses to refine their offerings based on real-time data. Whether it's fast searches or identifying synonyms, Smart Synonym Search is designed to meet and exceed customer expectations in online browsing.

Show less

Synonym search

Fast search

Customer search report

Install App

SmartBot - Shopping Assistant

$39.99-$69.99 / Month

Claim Offer

Unlock limitless shopping experience with our AI assistant Show more

SmartBot ‑ Shopping Assistant is your ultimate companion for an enhanced online shopping experience. Designed to streamline your shopping journey, this intuitive app helps you discover the best deals and personalized product recommendations based on your preferences and browsing history. With real-time price comparisons across multiple retailers, you'll always find the most competitive prices, ensuring you never overpay for an item. SmartBot also features an intelligent alert system that notifies you of price drops and special promotions on your favorite products. Its user-friendly interface makes navigation seamless, allowing you to effortlessly track your shopping lists and manage wishlists. Additionally, SmartBot respects your privacy by securing your data and providing full control over your personalized settings. Transform your shopping habits with SmartBot and enjoy a more convenient and efficient way to shop online.

Show less

Personalized assistance

Ai chatbot

Multichannel integration

Customer interaction

Install App

3D and AR Product Configurator

$1000-$650 / Month

Claim Offer

Increase customer experience and sales with 3D and AR Show more

The 3D and AR Product Configurator is an extension designed for Shopify users that leverages the Expivi 3D eCommerce platform to enhance the shopping experience. This app allows businesses to showcase their products using advanced 3D and augmented reality (AR) technologies, enabling real-time customization, personalization, and configuration. With this tool, customers can effortlessly visualize millions of product combinations directly in their own environment, creating a more interactive and engaging shopping experience. By integrating Expivi's viewer and configurator, Shopify store owners can stay ahead of the competition by tapping into the burgeoning world of 3D eCommerce. This cutting-edge solution not only enhances product presentation but also has the potential to significantly boost sales by offering innovative visualization options. As online shopping becomes increasingly immersive, the 3D and AR Product Configurator empowers businesses to meet the rising consumer expectations for interactive product experiences.

Show less

Real-time customization

Ar environment visualization

3d product combinations

Install App

EliteBundles Mix & Match

$49-$99 / Month

9.1

2 Reviews

Claim Offer

Create customizable product bundles for upselling and seamless shopping experience. Show more

EliteBundles Mix & Match is a versatile app designed to enhance the shopping experience by allowing users to create customizable product bundles. By offering flexible dropdown selectors, customers can easily choose multiple items, which are then presented as a single bundled product in their cart and at checkout. This feature is ideal for upselling, improving inventory management, and boosting the average order value (AOV). The app seamlessly integrates with any store theme, ensuring a smooth and cohesive shopping experience. Advanced features such as multi-language and multi-currency support further extend its reach to global audiences. Additionally, merchants can set quantities per choice and display eye-catching badges like "free" or "gift," enhancing the overall value proposition of the bundles. Overall, EliteBundles Mix & Match serves as a powerful tool for retailers looking to offer personalized shopping experiences and optimize their sales strategies.

Show less

Multi-language support

Inventory management

Multi-currency integration

Custom product bundles

Dropdown selectors

Install App

Ecwid Customer experience apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 2 Apps

WhatsApp Chat - Live Chat

Happy Holidays

Customer Accounts by XIRCLS

Howdy Customer Tag Discount

Logistiq

Shoppie AI Chatbot

Octocom AI CX & CS suite

GS‑Search & Sales Booster

Subcategory preview: Improves the User Experience of the Category Block

Carriyo

Tidio

Advanced PreOrder‑ ALL IN ONE

Shipway Order Tracking

ShipInsure Shipping Protection

GWA: Customer Photo Uploader

Budbee

Smart Synonym Search

SmartBot - Shopping Assistant

3D and AR Product Configurator

EliteBundles Mix & Match