Ecwid Customer experience apps 2025

Happy Holidays

Enhance your webshop's ambiance with seasonal effects. Show more

Happy Holidays is your go-to app for transforming the atmosphere of your webshop to match the season. With its easy-to-use features, you can create a unique and immersive seasonal experience for your customers. Simply install the app, configure your settings, and save your changes. In just about 5 minutes, the seasonal effects will be live on your webshop, enhancing customer engagement and delight. Costing only €0.50 per month, Happy Holidays offers an affordable solution to keep your online store lively and relevant throughout the year. Note that there is no trial period, allowing you to enjoy the full benefits right from the start.

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Easy configuration

Seasonal effects

Unique atmosphere

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Howdy Customer Tag Discount

$19-$29 / Month

9.1

4 Reviews

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Customer tag discount for B2B wholesale, VIP user and more! Show more

Howdy Customer Tag Discount is a Shopify app designed to revolutionize your customer experience by offering personalized discounts based on customer tags. Ideal for B2B, wholesale, and VIP clients, the app enables your store to dynamically apply percentage discounts to ensure that your most valued customers receive tailored deals. With the ability to automatically apply discounts based on specific customer tags, this powerful tool simplifies how you manage exclusive offers. Easily configure or modify customer discount tag settings directly from the app's admin screen, providing you with full control and flexibility. Whether you're catering to wholesale, VIP, or business clients, Howdy Customer Tag Discount enriches customer relationships and enhances loyalty through meaningful savings. Simplify your promotional strategy while ensuring targeted, rewarding experiences for your key customer segments.

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Automated tag discounts

Dynamic percentage discounts

Tag setting adjustments

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Logistiq

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Automate shipping workflow with delightful customer experience Show more

Logistiq is a powerful delivery management application tailored for merchants seeking efficient delivery services. It streamlines the entire delivery process by enabling automated order creation, real-time status tracking, and comprehensive performance monitoring all within a single platform. Seamlessly syncing with e-stores, Logistiq allows merchants to book deliveries with just one click, simplifying the logistics workflow. Its integrated data dashboard and customizable reports provide insightful analytics on delivery performance and service level agreements, empowering users to make data-driven decisions. Features such as easy order booking, airway bill printing, and real-time tracking ensure smooth operations and high customer satisfaction. Logistiq is the ideal solution for merchants looking to enhance their delivery processes with efficiency and ease.

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Performance monitoring

Custom reports

Real-time tracking

Status tracking

Order syncing

Airway bill printing

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Octocom AI CX & CS suite

$200 / Month

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Streamline support with 24/7 AI for enhanced customer experience.

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GS‑Search & Sales Booster

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Enhance search with customizable options for improved customer experience. Show more

GS-Search & Sales Booster is an innovative app designed to enhance the search functionality of your online store, offering a fully customizable user experience. Merchants can easily modify the appearance of the search button, adjusting its color, size, and position to seamlessly integrate with any store design. The app also provides options to personalize the popup window layout, ensuring search results are presented in an organized and visually appealing manner. As customers type their queries, real-time search results are dynamically displayed within the popup, facilitating smoother navigation and boosting user engagement. With features like customizable search buttons and dynamic search results, GS-Search & Sales Booster optimizes the customer journey, ultimately driving sales by making product discovery effortless. Tailor your store's search experience to better meet customer expectations and improve overall satisfaction.

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Customizable search button

Popup window settings

Dynamic search results

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Subcategory preview: Improves the User Experience of the Category Block

$6.49 / Month

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Enhances category navigation, boosting user experience and customer loyalty online. Show more

The Subcategory Preview app is a vital tool for enhancing the user experience in online stores by transforming category images into interactive elements. It increases the visibility of subcategories, enabling customers to navigate and find desired products more efficiently. This app is designed to cater to the modern shopper's need for speed, offering mobile-friendly functionality that shortens the path from entry to purchase. By highlighting subcategories directly on the category photo, customers can quickly pinpoint where they want to go, which helps in boosting customer loyalty and satisfaction. The app offers flexible display options, such as list, 2-column or 3-column tiles, and provides a range of customization settings to align with the store’s brand identity. Users can easily modify the appearance of category blocks and subcategories with various configurations for buttons, borders, and text properties. For added convenience, the app supports translation requests, ensuring it meets the needs of a global audience. Discover how the Subcategory Preview app can streamline your store's navigation and elevate the shopping experience.

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Flexible display options

Subcategory navigation

Quick view setup

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Advanced PreOrder‑ ALL IN ONE

$3.99-$17.99 / Month

7.6

261 Reviews

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Enhance customer experience with Pre-Order and Partial Payment Show more

Advanced PreOrder‑Partial Pay is a powerful app designed to help merchants capture additional sales and bookings by enabling pre-orders for products that are not yet available. With its user-friendly interface, this app makes it easy for businesses to manage pre-orders and ensure their products are continuously available—even when stock is running low. The app offers the flexibility of allowing customers to make partial payments, which can incentivize purchases and reduce barriers for consumers. It also supports different variants of the same product, enhancing the versatility in product offerings. Furthermore, merchants can set pre-order availability dates and notify customers when an item is back in stock through the "Notify Me" feature. Advanced PreOrder‑Partial Pay is a valuable tool for boosting sales, particularly in managing and capitalizing on demand fluctuations.

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Partial payments

Supports variants

Simple ui

Pre-order option

In-stock notifications

Geography-based buttons

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Shipway Order Tracking

$29-$99 / Month

9.1

199 Reviews

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Order Tracking, Track Order, Order Lookup, Upsell, EDD Show more

Shipway Order Tracking is a premier platform designed specifically for direct-to-consumer (D2C) eCommerce businesses, focusing on enhancing the post-purchase experience. This app offers a comprehensive solution for managing customer satisfaction and loyalty by providing proactive order tracking and status updates through SMS, Email, and WhatsApp. With a branded order tracking page that includes an estimated delivery date, customers have a transparent view of their orders. The app also features a feedback and review widget, enabling businesses to gather valuable customer insights and calculate Net Promoter Score (NPS) for in-depth buyer satisfaction analysis. Shipway Experience handles customer queries efficiently and encourages repeat purchases through personalized product recommendations. By using Shipway Order Tracking, businesses can foster long-term customer relationships and drive increased sales.

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Product recommendations

Order tracking

Collect reviews

Branded tracking page

Status updates

Nps calculation

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ShipInsure Shipping Protection

(3.2/5)

34 Reviews

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Give customers the option for a protected checkout experience Show more

ShipInsure Shipping Protection is a seamless solution designed to handle all your shipping-related challenges without any cost to you. It ensures peace of mind for both merchants and customers, offering comprehensive coverage for lost, damaged, or stolen orders. With over half of shoppers opting for ShipInsure, it significantly enhances the purchasing experience by instilling confidence from checkout to delivery. In the unlikely event of an issue, ShipInsure acts swiftly to refund customers or reorder from your store, effectively doubling your revenue potential. By leveraging smart technology and AI, the app reduces customer support time and costs, enhancing efficiency. Additionally, ShipInsure offers flexible pricing and revenue share options, empowering merchants to boost revenue and customer lifetime value through quick, two-minute claims resolution. Embracing a merchant-centric approach, ShipInsure aims to be a leading service in the eCommerce space.

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Protected checkout experience

Full coverage orders

Prompt refunds/reorders

Boost revenue

Smart tech support

2-minute claims resolution

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Evlop ‑ Shoppable Videos

7.4

6 Reviews

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Enhance customer shopping experience with shoppable videos. Show more

Evlop ‑ Shoppable Videos is a revolutionary app designed to transform your online store by integrating interactive, shoppable videos. It allows customers to purchase products featured in the videos directly, with just one click, streamlining the buying process and boosting sales efficiency. This app enhances customer engagement by offering captivating video content that retains viewer attention and encourages interaction. Seamlessly fitting into your existing website, Evlop ensures a hassle-free integration, allowing you to focus on showcasing your products effectively. By leveraging the power of video, it provides a dynamic and immersive shopping experience that can significantly increase conversion rates. Elevate your e-commerce platform by making it not only user-friendly but also a visually enriching marketplace.

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Simple integration

One-click shopping

Enhance engagement

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GWA: Customer Photo Uploader

$1.99-$9.99 / Month

(3.3/5)

6 Reviews

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Share your customers' experience in your store via photos Show more

Customer Photo Uploader is an innovative app designed to enhance the shopping experience by leveraging the power of social proof. It allows satisfied customers to showcase their experiences and upload photos of their purchases, offering potential buyers a real-life glimpse of the products in action. Businesses can encourage customer engagement and enhance product credibility by displaying these authentic user-generated images on individual product pages and highlighting the most captivating ones on the home page. Additionally, businesses have the flexibility to upload photos independently, ensuring a visually appealing and trustworthy online storefront. This app not only boosts consumer confidence in purchasing decisions but also builds a vibrant community around your brand.

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Social proof integration

Customer photo uploads

Display on product page

Showcase on home page

Real photos feedback

Display attractive photos

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Budbee

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Budbee makes the online shopping experience easier!

Customization options

Zip code validation

Smart locker delivery

Live parcel tracking

Easy order processing

Multiple market support

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Smart Synonym Search

$3.99 / Month

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Improve Search Experience Show more

Smart Synonym Search is a cutting-edge application crafted to revolutionize the search experience for customers, providing a seamless and efficient solution to enhance user engagement on websites. With its easy end-to-end integration, this app offers an unparalleled combination of powerful features and affordability, making it the ultimate search solution for businesses aiming to boost their conversion rates. Many users often leave a site if they cannot swiftly find what they’re looking for, but Smart Synonym Search addresses this challenge by quickly identifying related search terms and synonyms. This user-friendly functionality ensures that customers can effortlessly locate products or information, ultimately increasing customer satisfaction and sales. The app also provides valuable insights through customer search reports, enabling businesses to refine their offerings based on real-time data. Whether it's fast searches or identifying synonyms, Smart Synonym Search is designed to meet and exceed customer expectations in online browsing.

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Synonym search

Fast search

Customer search report

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3D and AR Product Configurator

$1000-$650 / Month

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Increase customer experience and sales with 3D and AR Show more

The 3D and AR Product Configurator is an extension designed for Shopify users that leverages the Expivi 3D eCommerce platform to enhance the shopping experience. This app allows businesses to showcase their products using advanced 3D and augmented reality (AR) technologies, enabling real-time customization, personalization, and configuration. With this tool, customers can effortlessly visualize millions of product combinations directly in their own environment, creating a more interactive and engaging shopping experience. By integrating Expivi's viewer and configurator, Shopify store owners can stay ahead of the competition by tapping into the burgeoning world of 3D eCommerce. This cutting-edge solution not only enhances product presentation but also has the potential to significantly boost sales by offering innovative visualization options. As online shopping becomes increasingly immersive, the 3D and AR Product Configurator empowers businesses to meet the rising consumer expectations for interactive product experiences.

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Real-time customization

Ar environment visualization

3d product combinations

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EliteBundles Mix & Match

$49-$99 / Month

9.1

1 Reviews

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Create customizable product bundles for upselling and seamless shopping experience. Show more

EliteBundles Mix & Match is a versatile app designed to enhance the shopping experience by allowing users to create customizable product bundles. By offering flexible dropdown selectors, customers can easily choose multiple items, which are then presented as a single bundled product in their cart and at checkout. This feature is ideal for upselling, improving inventory management, and boosting the average order value (AOV). The app seamlessly integrates with any store theme, ensuring a smooth and cohesive shopping experience. Advanced features such as multi-language and multi-currency support further extend its reach to global audiences. Additionally, merchants can set quantities per choice and display eye-catching badges like "free" or "gift," enhancing the overall value proposition of the bundles. Overall, EliteBundles Mix & Match serves as a powerful tool for retailers looking to offer personalized shopping experiences and optimize their sales strategies.

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Multi-language support

Inventory management

Multi-currency integration

Custom product bundles

Dropdown selectors

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LateShipment.com Delivery Experience Management

8.2

1 Reviews

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Enhance post-purchase experience by managing and optimizing delivery journeys. Show more

LateShipment.com Delivery Experience Management is an essential tool for BigCommerce users looking to enhance their post-purchase customer interactions. The app empowers businesses to take full control of the delivery experience, ensuring that every stage of the order journey is seamless and satisfying for customers. By proactively managing shipment processes, LateShipment.com helps reduce the volume of shipping-related inquiries, allowing businesses to focus on providing exceptional service. With real-time tracking and insightful analytics, the app not only resolves delivery issues swiftly but also anticipates potential delays, keeping customers informed and reassured. This proactive approach transforms what could be a stressful waiting period into a pleasant extension of the shopping experience, ultimately leading to increased customer loyalty and satisfaction. Overall, LateShipment.com serves as a vital component in optimizing the delivery phase, giving businesses the tools to deliver delight along with their products.

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Order tracking

Automated notifications

Delivery management

Post-purchase optimization

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VTN Customer Dashboard

$4.99-$12.99 / Month

8.2

2 Reviews

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Enhance your dashboard with advanced features & customization. Show more

VTN Customer Dashboard is a sophisticated application that elevates the standard customer interface by providing a rich and seamless experience. This app empowers users to efficiently manage their profiles, offering features such as editable profile information and robust password updates. Users can also personalize their experience by adding gender, birthday, and anniversary details, ensuring a more tailored interaction. The platform boasts easy management of newsletter subscriptions and comprehensive order management, including viewing order history, reordering products, and tracking deliveries. Address management is made simple with options to add, edit, and set default shipping addresses. Designed with a modern aesthetic, the single-page, responsive interface ensures intuitive navigation and offers customizable design elements for enhanced user satisfaction.

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Customizable ui

Order management

Profile management

Newsletter management

Address management

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ActiveCampaign

(3.2/5)

25 Reviews

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Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.

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Social media engagement

Email marketing integration

Pre-built automations

Cross-channel personalization

Customer engagement automation

Crm capabilities

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Dotdigital

7.9

4 Reviews

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Enhance customer journeys with Dotdigital’s seamless BigCommerce integration. Show more

Dotdigital is a comprehensive customer experience and data platform designed to empower marketing teams with the tools needed to exceed customer expectations. By offering highly personalized cross-channel journeys, Dotdigital ensures a seamless and enriched consumer interaction. Renowned for its robust BigCommerce integration, the app provides a streamlined connection between your BigCommerce store and Dotdigital account, keeping subscribers and key data in perfect sync. With global offices in New York, London, Europe, and APAC, Dotdigital delivers a universally accessible solution. Users can quickly set up the BigCommerce integration to effortlessly sync store data, map customer information, and trigger marketing programs based on store events. This capability allows businesses to craft powerful customer journeys that foster higher conversion rates while supercharging marketing efforts.

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Seamless integration

Data sync

Cross-channel marketing

Personalized journeys

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Spiff 3D Product Customizer

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"Customize products in 3D with Spiff, enhancing BigCommerce interaction." Show more

Spiff 3D Product Customizer is a powerful plugin designed to enhance the online shopping experience by integrating with BigCommerce. This app allows customers to visualize and personalize products in a dynamic 3D environment, offering a cutting-edge way to engage with potential purchases. By enabling users to interact with product models using a mouse on desktop or fingers on mobile devices, Spiff provides an immersive shopping experience that helps reduce pre-purchase anxiety and cart abandonment. With real-time customization capabilities, customers can see exactly how a product will look with their chosen modifications, boosting confidence in their buying decisions. Spiff 3D Product Customizer not only elevates product presentation but also elevates user satisfaction by making customization intuitive and exciting. Whether adjusting colors, adding text, or altering design elements, customers can see their changes instantly, making e-commerce shopping more interactive and personalized.

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Reduces cart abandonment

Real-time customization

3d product visualization

Interactive product model

Enhanced customer journey

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Ecwid Customer experience apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Happy Holidays

Howdy Customer Tag Discount

Logistiq

Octocom AI CX & CS suite

GS‑Search & Sales Booster

Subcategory preview: Improves the User Experience of the Category Block

Advanced PreOrder‑ ALL IN ONE

Shipway Order Tracking

ShipInsure Shipping Protection

Evlop ‑ Shoppable Videos

GWA: Customer Photo Uploader

Budbee

Smart Synonym Search

3D and AR Product Configurator

EliteBundles Mix & Match

LateShipment.com Delivery Experience Management

VTN Customer Dashboard

ActiveCampaign

Dotdigital

Spiff 3D Product Customizer