Taranker.Com Logo
 Tidio logo

Tidio

Free plan available

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

About Tidio

Launched Jan 29, 2025

Categories

Email :

[email protected]

Industry :

Technology

Website Linkedin

Description

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Tidio is the all-in-one helpdesk solution for managing all your customer messages in one place. - Talk to your visitors on live chat – quickly solve problems and sell proactively - Work alongside Lyro, Tidio's AI bot, to automatically solve your customers' questions - Preview carts, check order history, and recommend products directly in chat - Add Tidio to your Shopify store in seconds - Manage customers' requests with a simple ticketing system
 Tidio website

Tidio Key Features

  • Chat
  • Hide features
  • Real-time messaging
  • AI chatbots
  • Live chat
  • Email chat
  • Video calls
  • Social media
  • File upload
  • Multi-language
  • Push notifications
  • Agent analytics
  • Automated responses
  • Cart recovery
  • Discounts
  • FAQs
  • Greetings
  • Quick replies
  • Upsell
  • Surveys
  • Customizatiom
  • Color and font
  • Emojis and stickers
  • Chat window
  • Business hours
  • Welcome messages
  • Chat buttons
  • Tagging
  • Chat assignment
  • Chat flows
  • Agent avatar
  • Helpdesk

Tidio Use Cases

  • Customer feedback collection
  • Order and refund processing
  • Customer onboarding
  • Chatbot marketing
  • Lead generation
  • 24/7 support
  • Internal help desk
  • FAQs responses
  • Customer engagement
  • Voice assistance
  • Product recommendations
  • Social media engagement
  • Order confirmation and tracking
  • Medication reminders
  • Appointment scheduling
  • Patient data collection
  • Quick medical assistance
  • Mental health care
  • Financial advice and insights
  • Account analysis
  • Expense tracking
  • Balance and bill notifications
  • Suspicious activity alerts

More App like this

Cara logo

Cara is an AI CSR designed to drive growth for insurance...

Lilac Labs logo
  • Free Plan Available

AI-powered drive-thru order-taking for quick service restaurants....

Siena AI logo
  • Free Plan Available

Empathic AI customer service that's almost human

Cognigy logo

AI Agents for your business - powered by Generative and...

Scroll to Top