Ai-agent Customer experience apps 2025

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Tidio

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more Show more

Tidio is a dynamic customer experience platform tailored for online stores aiming to enhance their customer service and increase sales. With its ready-to-use sales and support chatbots, Tidio not only helps answer frequent customer inquiries immediately but also boosts revenue by converting passive visitors into active buyers. This all-in-one helpdesk solution consolidates all customer communications into a single, manageable space. Engage with visitors via live chat to swiftly resolve issues and proactively drive sales, all while collaborating with Lyro, Tidio’s intelligent AI bot, to handle customer queries automatically. The app allows you to seamlessly integrate it with your Shopify store, offering features such as cart previews, order history checks, and product recommendations directly within the chat. Additionally, Tidio provides a user-friendly ticketing system to manage customer requests efficiently.

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Product recommendations

Live chat

Order history

Ai chatbot

Ticketing system

Cart preview

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ShopMaven AI

Transforming Shopping and Service with AI Agents Show more

ShopMaven AI is an innovative application crafted to transform retail operations and customer experiences. It empowers businesses by leveraging advanced AI technology to drive sales and significantly reduce return rates. The app's intelligent AI agents seamlessly integrate into every phase of the customer journey, from personalized recommendation systems to efficient inventory management, ensuring a smooth and engaging shopping experience. With ShopMaven AI, businesses can offer tailored solutions that meet unique customer needs, increasing satisfaction and loyalty. Beyond merely assisting, the app excels at proactively enhancing customer interactions, turning routine shopping into a memorable experience. By adopting ShopMaven AI, retailers can stay ahead of the curve, fostering growth and staying competitive in an ever-evolving market landscape.

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Sales optimization

Customer experience enhancement

Ai-powered agents

Return minimization

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Sowtek AI

AI and human agents united: Sowtek delivers seamless CX across care, sales, social, and automation. Show more

Sowtek AI is a comprehensive platform that revolutionizes customer experience management by integrating customer care, sales, social media, automation, and AI-driven solutions into one cohesive system. The app features AI Agents that collaborate with human agents, enabling seamless task management across various channels for improved efficiency and personalized customer interactions. By consolidating these functions, Sowtek eliminates the need for multiple tools, providing a streamlined experience that enhances productivity and boosts customer satisfaction. Whether you're looking to optimize customer support or drive sales, Sowtek offers the resources and technology to elevate your operations. The platform's unified approach ensures that every customer touchpoint is managed with precision and care, making it an invaluable tool in today's competitive landscape.

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Multichannel support

Personalized interactions

Ai-human collaboration

Seamless customer experience

Unified management platform

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Twig

Automate Tier 1 support with AI Agents Show more

Twig is an innovative app designed to empower B2B companies by enabling them to create intelligent support bots through its Agent Factory feature. By leveraging the power of generative AI and large language models (LLMs), these bots are capable of learning from an array of resources, including documentation, tutorials, and past support tickets. This allows them to automatically and effectively respond to queries from developers and users alike. Twig enhances the efficiency of customer experience teams by streamlining the support process, significantly improving response times. As a result, companies can handle larger volumes of inquiries while maintaining a high level of service quality, ensuring customer satisfaction even as demand scales.

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Automated responses

Generative ai integration

Ai-powered bots

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Triage Agent

Automatically recognize, diagnose, and resolve service & support issues Show more

Triage Agent is a cutting-edge application designed to revolutionize productivity through advanced problem-solving AI agents. This app empowers businesses to streamline their support processes by orchestrating workflows and managing data seamlessly. With the ability to rapidly deploy AI agents customized to fit specific needs, Triage Agent ensures a flexible and adaptive service environment. By automating routine tasks, the app liberates knowledge workers, allowing them to focus on more strategic initiatives. As a result, businesses can enhance customer experiences while achieving superior business outcomes. Triage Agent not only boosts efficiency but also serves as a valuable tool for fostering innovation and growth in dynamic service settings.

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Ai-driven diagnostics

Workflow orchestration

Automated issue resolution

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Customer Accounts by XIRCLS

$50-$250 / Month

Enhance customer experience with customizable, modern Shopify account dashboards.

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Howdy Customer Tag Discount

$19-$29 / Month

9.1

4 Reviews

Customer tag discount for B2B wholesale, VIP user and more! Show more

Howdy Customer Tag Discount is a Shopify app designed to revolutionize your customer experience by offering personalized discounts based on customer tags. Ideal for B2B, wholesale, and VIP clients, the app enables your store to dynamically apply percentage discounts to ensure that your most valued customers receive tailored deals. With the ability to automatically apply discounts based on specific customer tags, this powerful tool simplifies how you manage exclusive offers. Easily configure or modify customer discount tag settings directly from the app's admin screen, providing you with full control and flexibility. Whether you're catering to wholesale, VIP, or business clients, Howdy Customer Tag Discount enriches customer relationships and enhances loyalty through meaningful savings. Simplify your promotional strategy while ensuring targeted, rewarding experiences for your key customer segments.

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Automated tag discounts

Dynamic percentage discounts

Tag setting adjustments

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Logistiq

Automate shipping workflow with delightful customer experience Show more

Logistiq is a powerful delivery management application tailored for merchants seeking efficient delivery services. It streamlines the entire delivery process by enabling automated order creation, real-time status tracking, and comprehensive performance monitoring all within a single platform. Seamlessly syncing with e-stores, Logistiq allows merchants to book deliveries with just one click, simplifying the logistics workflow. Its integrated data dashboard and customizable reports provide insightful analytics on delivery performance and service level agreements, empowering users to make data-driven decisions. Features such as easy order booking, airway bill printing, and real-time tracking ensure smooth operations and high customer satisfaction. Logistiq is the ideal solution for merchants looking to enhance their delivery processes with efficiency and ease.

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Performance monitoring

Custom reports

Real-time tracking

Status tracking

Order syncing

Airway bill printing

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Shoppie AI Chatbot

Elevate customer experience with AI-powered support Show more

Shoppie AI Chatbot is an innovative solution designed for merchants aiming to enhance customer experience and drive sales growth. Its advanced AI capabilities ensure timely and personalized support, simplifying the shopping process and making it seamless for customers. By accurately understanding customer needs, Shoppie provides tailored product recommendations, leading to higher conversion rates and increased revenue. The chatbot is ideal for various industries, particularly those with a wide range of products, as it helps in managing diverse merchandise effectively. Easy integration and customization options allow businesses to adapt Shoppie to their specific requirements without hassle. Ultimately, Shoppie AI Chatbot streamlines the support process and fosters a positive shopping journey, empowering merchants to achieve significant sales growth.

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Tailored recommendations

Easy integration

Effortless customization

Ai-driven support

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Octocom AI CX & CS suite

$200 / Month

Streamline support with 24/7 AI for enhanced customer experience. Show more

Octocom AI CX & CS Suite is a comprehensive solution designed to streamline customer support by leveraging advanced conversational AI. Operating 24/7, it efficiently handles both pre-sale and post-sale inquiries, covering a wide array of topics such as product recommendations, delivery queries, order changes, and returns. This intelligent tool significantly reduces ticket volume and response times, allowing your support team to devote more attention to critical tasks. Seamlessly integrating with popular help desks like Gorgias and Zendesk, Octocom enhances customer engagement and satisfaction. Whether it's managing orders or providing personalized product suggestions, the AI system keeps itself updated by continuously scanning your catalog and website. With its omnichannel connectivity, Octocom ensures users get fast, accurate assistance across platforms like email, Instagram, WhatsApp, Messenger, and Telegram.

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Personalized recommendations

Order management

24/7 ai support

Conversational ai

Omnichannel connectivity

Catalog scanning

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GS‑Search & Sales Booster

Enhance search with customizable options for improved customer experience. Show more

GS-Search & Sales Booster is an innovative app designed to enhance the search functionality of your online store, offering a fully customizable user experience. Merchants can easily modify the appearance of the search button, adjusting its color, size, and position to seamlessly integrate with any store design. The app also provides options to personalize the popup window layout, ensuring search results are presented in an organized and visually appealing manner. As customers type their queries, real-time search results are dynamically displayed within the popup, facilitating smoother navigation and boosting user engagement. With features like customizable search buttons and dynamic search results, GS-Search & Sales Booster optimizes the customer journey, ultimately driving sales by making product discovery effortless. Tailor your store's search experience to better meet customer expectations and improve overall satisfaction.

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Customizable search button

Popup window settings

Dynamic search results

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Subcategory preview: Improves the User Experience of the Category Block

$6.49 / Month

Enhances category navigation, boosting user experience and customer loyalty online. Show more

The Subcategory Preview app is a vital tool for enhancing the user experience in online stores by transforming category images into interactive elements. It increases the visibility of subcategories, enabling customers to navigate and find desired products more efficiently. This app is designed to cater to the modern shopper's need for speed, offering mobile-friendly functionality that shortens the path from entry to purchase. By highlighting subcategories directly on the category photo, customers can quickly pinpoint where they want to go, which helps in boosting customer loyalty and satisfaction. The app offers flexible display options, such as list, 2-column or 3-column tiles, and provides a range of customization settings to align with the store’s brand identity. Users can easily modify the appearance of category blocks and subcategories with various configurations for buttons, borders, and text properties. For added convenience, the app supports translation requests, ensuring it meets the needs of a global audience. Discover how the Subcategory Preview app can streamline your store's navigation and elevate the shopping experience.

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Flexible display options

Subcategory navigation

Quick view setup

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Carriyo

$29-$412 / Month

Streamline shipping, track orders, and enhance customer experience effortlessly. Show more

Carriyo is a powerful app designed to streamline and enhance your shipping operations on Shopify. With Carriyo, you can seamlessly connect to hundreds of global delivery services, automating the assignment of Shopify orders and printing shipping labels with ease. Schedule pickups and re-assign orders effortlessly from an intuitive dashboard, all while gaining valuable insights to help you reduce shipping costs and improve customer satisfaction. Stay on top of your deliveries by tracking orders and receiving real-time alerts for issues like delays or failed deliveries. Create a personalized branded tracking experience that sets clear delivery expectations and keeps customers informed. Additionally, Carriyo offers a customizable returns portal, simplifying the management of customer returns and further elevating the post-purchase experience. Whether managing domestic or international shipments, Carriyo provides comprehensive tools to build a unique and efficient customer journey.

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Order tracking

Shipping automation

Label printing

Branded tracking

Pickup scheduling

Returns portal

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Tidio

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more Show more

Tidio is a dynamic customer experience platform tailored for online stores aiming to enhance their customer service and increase sales. With its ready-to-use sales and support chatbots, Tidio not only helps answer frequent customer inquiries immediately but also boosts revenue by converting passive visitors into active buyers. This all-in-one helpdesk solution consolidates all customer communications into a single, manageable space. Engage with visitors via live chat to swiftly resolve issues and proactively drive sales, all while collaborating with Lyro, Tidio’s intelligent AI bot, to handle customer queries automatically. The app allows you to seamlessly integrate it with your Shopify store, offering features such as cart previews, order history checks, and product recommendations directly within the chat. Additionally, Tidio provides a user-friendly ticketing system to manage customer requests efficiently.

Show less

Product recommendations

Live chat

Order history

Ai chatbot

Ticketing system

Cart preview

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Advanced PreOrder‑ ALL IN ONE

$3.99-$17.99 / Month

7.6

175 Reviews

Enhance customer experience with Pre-Order and Partial Payment Show more

Advanced PreOrder‑Partial Pay is a powerful app designed to help merchants capture additional sales and bookings by enabling pre-orders for products that are not yet available. With its user-friendly interface, this app makes it easy for businesses to manage pre-orders and ensure their products are continuously available—even when stock is running low. The app offers the flexibility of allowing customers to make partial payments, which can incentivize purchases and reduce barriers for consumers. It also supports different variants of the same product, enhancing the versatility in product offerings. Furthermore, merchants can set pre-order availability dates and notify customers when an item is back in stock through the "Notify Me" feature. Advanced PreOrder‑Partial Pay is a valuable tool for boosting sales, particularly in managing and capitalizing on demand fluctuations.

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Partial payments

Supports variants

Simple ui

Pre-order option

In-stock notifications

Geography-based buttons

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Shipway Order Tracking

$29-$99 / Month

9.1

66 Reviews

Order Tracking, Track Order, Order Lookup, Upsell, EDD Show more

Shipway Order Tracking is a premier platform designed specifically for direct-to-consumer (D2C) eCommerce businesses, focusing on enhancing the post-purchase experience. This app offers a comprehensive solution for managing customer satisfaction and loyalty by providing proactive order tracking and status updates through SMS, Email, and WhatsApp. With a branded order tracking page that includes an estimated delivery date, customers have a transparent view of their orders. The app also features a feedback and review widget, enabling businesses to gather valuable customer insights and calculate Net Promoter Score (NPS) for in-depth buyer satisfaction analysis. Shipway Experience handles customer queries efficiently and encourages repeat purchases through personalized product recommendations. By using Shipway Order Tracking, businesses can foster long-term customer relationships and drive increased sales.

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Product recommendations

Order tracking

Collect reviews

Branded tracking page

Status updates

Nps calculation

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ShipInsure Shipping Protection

7

37 Reviews

Give customers the option for a protected checkout experience Show more

ShipInsure Shipping Protection is a seamless solution designed to handle all your shipping-related challenges without any cost to you. It ensures peace of mind for both merchants and customers, offering comprehensive coverage for lost, damaged, or stolen orders. With over half of shoppers opting for ShipInsure, it significantly enhances the purchasing experience by instilling confidence from checkout to delivery. In the unlikely event of an issue, ShipInsure acts swiftly to refund customers or reorder from your store, effectively doubling your revenue potential. By leveraging smart technology and AI, the app reduces customer support time and costs, enhancing efficiency. Additionally, ShipInsure offers flexible pricing and revenue share options, empowering merchants to boost revenue and customer lifetime value through quick, two-minute claims resolution. Embracing a merchant-centric approach, ShipInsure aims to be a leading service in the eCommerce space.

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Protected checkout experience

Full coverage orders

Prompt refunds/reorders

Boost revenue

Smart tech support

2-minute claims resolution

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Evlop ‑ Shoppable Videos

(3.2/5)

2 Reviews

Enhance customer shopping experience with shoppable videos. Show more

Evlop ‑ Shoppable Videos is a revolutionary app designed to transform your online store by integrating interactive, shoppable videos. It allows customers to purchase products featured in the videos directly, with just one click, streamlining the buying process and boosting sales efficiency. This app enhances customer engagement by offering captivating video content that retains viewer attention and encourages interaction. Seamlessly fitting into your existing website, Evlop ensures a hassle-free integration, allowing you to focus on showcasing your products effectively. By leveraging the power of video, it provides a dynamic and immersive shopping experience that can significantly increase conversion rates. Elevate your e-commerce platform by making it not only user-friendly but also a visually enriching marketplace.

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Simple integration

One-click shopping

Enhance engagement

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GWA: Customer Photo Uploader

$1.99-$9.99 / Month

7.1

4 Reviews

Share your customers' experience in your store via photos Show more

Customer Photo Uploader is an innovative app designed to enhance the shopping experience by leveraging the power of social proof. It allows satisfied customers to showcase their experiences and upload photos of their purchases, offering potential buyers a real-life glimpse of the products in action. Businesses can encourage customer engagement and enhance product credibility by displaying these authentic user-generated images on individual product pages and highlighting the most captivating ones on the home page. Additionally, businesses have the flexibility to upload photos independently, ensuring a visually appealing and trustworthy online storefront. This app not only boosts consumer confidence in purchasing decisions but also builds a vibrant community around your brand.

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Social proof integration

Customer photo uploads

Display on product page

Showcase on home page

Real photos feedback

Display attractive photos

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Budbee

Budbee makes the online shopping experience easier!

Customization options

Zip code validation

Smart locker delivery

Live parcel tracking

Easy order processing

Multiple market support

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