Ecwid Customer engagement apps 2026

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LiveChat: Online Chat with Customers

$20-$59 / Month

8.2

1 Reviews

Boost sales with proactive chats and personalized customer engagement. Show more

LiveChat: Online Chat with Customers is a dynamic tool designed to enhance customer engagement and boost sales through real-time communication on your website. With LiveChat, you can proactively initiate conversations with visitors, addressing their questions and guiding their shopping journey. The app tracks customer browsing behavior, allowing you to offer personalized assistance and product recommendations. Additionally, LiveChat enables you to send targeted promotions, such as coupons and sales deals, to encourage purchases and reduce cart abandonment. This live chat solution not only enhances the customer experience but also helps you gain insights into customer preferences and behaviors. Experience the transformative power of real-time customer interaction with a free, 14-day trial of LiveChat.

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Proactive chat greetings

Shopping cart prevention

Personalized engagement

Behavior-based interaction

Real-time browsing insights

Coupon and deals announcements

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Birthday Mailer

Automated birthday emails with discount codes for your customers. Show more

Birthday Mailer is an innovative app designed to enhance customer engagement by sending personalized birthday emails. When a customer's birthday arrives, the app automatically dispatches a customized email complete with a special discount code, making them feel valued and appreciated. To get started, simply configure your email settings, craft an email template in the desired language, and set up the discount codes. From there, Birthday Mailer seamlessly handles the rest, ensuring timely and efficient delivery of your birthday greetings. The app provides an easy-to-navigate overview, allowing you to track birthdays and redeemed discount codes effortlessly. Its cost-effective model ensures you only pay €0.05 per email sent, making it an affordable solution for enhancing customer loyalty and satisfaction. With Birthday Mailer, turning customer birthdays into special, memorable experiences is both simple and economical.

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Template creation

Discount code integration

Automated email sending

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Constant Contact via Zapier

8.2

1 Reviews

Connect and automate email marketing with Constant Contact via Zapier. Show more

Constant Contact via Zapier is a seamless integration that enhances your email marketing efforts by connecting Constant Contact with Ecwid by Lightspeed. This app leverages the powerful yet user-friendly email marketing capabilities of Constant Contact, allowing you to create professional emails using ready-made templates. With automated features like triggered email series and welcome emails, you can effectively engage your customers and track their interactions with your emails in real-time. Using Zapier, an online automation tool, you can easily connect Constant Contact with Ecwid by Lightspeed. By setting up a Zap, you can automate the transfer of new customer information directly into Constant Contact, ensuring you can communicate with your audience whenever necessary. This integration streamlines your marketing processes, helping you maintain engaging and consistent communication with your customers. For detailed guidance, Zapier provides comprehensive instructions on setting up and connecting Constant Contact to optimize your email marketing strategies efficiently.

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Automate email marketing

Use email templates

Track audience interaction

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Klaviyo via Zapier

6.6

1 Reviews

Automate ecommerce email campaigns with Klaviyo via Zapier integration. Show more

Klaviyo via Zapier is a dynamic integration tool designed to enhance email marketing for ecommerce and web businesses. Through the power of Klaviyo, businesses can segment customers effectively and deliver targeted email campaigns based on purchasing history and email interactions. By connecting Ecwid by Lightspeed to Intercom via Zapier, businesses can automate data transfer and initiate communications with customers whenever necessary, whether to announce store updates or to deploy automated email flows. Connecting Klaviyo to your ecommerce platform is seamless using Zapier, an online tool that facilitates the integration of various apps and services. Create a "Zap" to automate the transfer of new order details and customer information from Ecwid to Klaviyo, streamlining your marketing efforts. Detailed step-by-step instructions are available to guide users through the connection process, ensuring an efficient setup and optimal utilization of Klaviyo's capabilities. This integration empowers businesses to maintain personalized customer engagement and drive growth through strategic email marketing.

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Customer segmentation

Automated email campaigns

Data synchronization

Targeted email flows

Purchase-based targeting

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Multi-level Illustrated Menu: Show Categories Menu with Pictures

$6.49 / Month

8.2

54 Reviews

"Boost online sales with our visual, user-friendly, multi-level menu." Show more

Introducing the Multi-level Illustrated Menu app, a dynamic solution for online stores that enhances user experience and boosts customer engagement. This innovative app leverages visually appealing drop-down menus to help customers quickly identify and navigate product categories, enhancing their shopping journey. By incorporating images for each category, users can effortlessly recognize and choose the right products, fostering a more intuitive navigation process. The visual reinforcement not only aids in the decision-making process but also evokes positive emotions, encouraging customers to return to the store. With features like time-saving hover previews and an expanded menu area that captures attention, this app optimizes shopping efficiency and satisfaction. Recent updates include customizable templates, flexible width options, and real-time menu previews, ensuring adaptability to any store's design. Stay connected through Instagram, YouTube, Facebook, and Vkontakte to receive updates on new features and enhancements.

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Real-time preview

Customizable fonts

Multi-level navigation

Hover to view

Visual user-friendly menu

Category images

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Maileon Email Marketing

$5 / Month

Seamlessly syncs Shop platforms with Maileon for effective email marketing. Show more

Maileon Email Marketing is a powerful tool designed to enhance your email marketing strategy by seamlessly integrating with your Shop platform. Our app ensures a smooth data flow between your checkout process and email campaigns through automatic synchronization, eliminating manual data entry and reducing errors. This integration helps merchants overcome the challenges of disconnected systems by enabling personalized communication and targeted marketing. With features tailored for every stage of the buying journey, such as abandoned cart alerts and post-purchase follow-ups, Maileon keeps your audience engaged with timely and relevant emails. By leveraging real-time data insights, the app empowers merchants to drive higher conversions, increase customer loyalty, and ultimately boost sales. Maileon Email Marketing provides a streamlined approach to email marketing, allowing businesses to make informed decisions and achieve their goals effectively.

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Automatic synchronization

Personalized communication

Real-time data insights

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Rivet

"Optimize fan engagement through data-driven insights for artists." Show more

Rivet is an innovative app dedicated to transforming how artists manage their customer relationships by harnessing BigCommerce order data. By integrating fan purchase information with social media interactions and event attendance, Rivet builds a comprehensive profile of fan engagement. This empowers artists to effectively segment their audience, pinpointing highly active fans for more personalized outreach. Moreover, Rivet leverages A.I. to analyze fan behaviors alongside release schedules, offering strategic recommendations for merchandise, promotional tactics, and tailored discounts. These insights are meticulously crafted to enhance engagement, driving more traffic to artists' BigCommerce stores. Ultimately, Rivet fosters a more dynamic and financially rewarding connection between artists and their fans.

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Data-driven insights

Personalized discounts

Audience segmentation

A.i.-based recommendations

Fan purchase tracking

Social media analysis

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Bizamply ‑ AI Engagement

$199.99-$799.99 / Month

AI automates engagement, boosting sales and cutting costs on social platforms.

Install App

Tagether ‑ Fidélité & Contenus

Boostez l'engagement client avec récompenses sociales et assistance continue.

Install App

Netcore Customer Engagement

8.2

11 Reviews

Customer retention using omni-channel marketing communication Show more

Netcore Cloud is a powerful marketing solution designed to elevate your Shopify store's reach with an advanced omni-channel approach. Effortlessly integrate over nine communication channels, including email, SMS, WhatsApp, RCS, app notifications, and web notifications, to provide a seamless customer experience. The app utilizes Generative AI technology for sophisticated customer segmentation, insightful predictions, and dynamic content generation, ensuring your marketing efforts are both personalized and effective. With features like AMP Emails, interactive nudges, user walk-throughs, detailed dashboards, and attention-grabbing web pop-ups, you can craft unique experiences for your customers. Ideal for merchants seeking a comprehensive marketing technology solution, Netcore Cloud focuses on driving customer conversions, improving retention rates, and enhancing personalization. Gain a 360° view of your customers and optimize every interaction with AI-driven insights and recommendations. Perfect for businesses aiming to streamline and enhance their digital marketing strategy.

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Push notifications

Customer segmentation

Actionable insights

User segmentation

Omni-channel integration

Content generation

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ActiveCampaign

(3.2/5)

25 Reviews

Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.

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Social media engagement

Email marketing integration

Pre-built automations

Cross-channel personalization

Customer engagement automation

Crm capabilities

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oodles: Chatbot, SMS & Loyalty

$20-$250 / Month

1 Reviews

"Maximize Sales & Amplify Customer Engagement" Show more

Oodles is an innovative All-In-One app designed for Shopify merchants to enhance customer engagement and boost sales. This versatile app integrates a chatbot for efficient customer support, ensuring prompt handling of inquiries and complaints across multiple channels like Facebook, Instagram, and WhatsApp Messenger. It features a robust loyalty program aimed at increasing repeat purchases and a referral system to help expand the customer base. Seamless SMS marketing functionality drives direct communication, helping reduce cart abandonment and retaining customers effectively. Furthermore, Oodles provides advanced analytics and reporting tools for insightful decision-making and business growth. By automating and streamlining communication, this app empowers businesses to transform customer interactions, unlock additional sales opportunities, and ultimately drive revenue growth.

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Referral program

Advanced analytics

Multi-channel support

Order tracking

Sms marketing

Product upsell

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Vee24 ‑ Live Chat & Browse

Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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Easy setup

Secure sharing

Chatbots

Video chat

Co-browsing

Online appointments

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Factoreal: Customer Engagement

$58-$70 / Month

Omni-channel Marketing: Email, SMS, WhatsApp, Chatbot, & more Show more

Factoreal: Customer Engagement is a comprehensive platform designed to enhance your e-commerce business by effectively engaging with customers. It equips you with advanced tools to reach out to new clients, expand your consumer base, and foster brand loyalty to ultimately drive revenue growth. By automating hyper-personalized lead generation across multiple channels such as email, SMS, and WhatsApp, Factoreal accelerates your business outcomes. Seamlessly integrate with Shopify in just one click for streamlined operations. Benefit from cross-channel journey orchestration and automation, enabling efficient customer interactions across various platforms including social media and chat bots. Leverage powerful segmentation and personalization features alongside intelligent data and insights to refine your marketing strategies and maximize customer engagement.

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Segmentation tools

Whatsapp marketing

Sms marketing

Email campaigns

Chatbot integration

Data insights

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Whatsapp Chat by SC

8.2

2 Reviews

Maximize Customer Engagement Show more

Whatsapp Chat by SC is a powerful tool designed to elevate customer engagement for your Shopify store. Seamlessly integrating with WhatsApp, this app allows you to connect with customers in real-time, helping to convert more visitors into loyal customers through instant, personalized support. With Social Chat, you can foster stronger customer relationships, enhancing satisfaction and loyalty by utilizing WhatsApp's intuitive communication platform. The app enables you to streamline your customer service processes, drastically reducing response times and boosting overall efficiency. Additionally, you can strategically display WhatsApp icons and chat buttons on both mobile and desktop platforms using triggers and targeting. Experience an improvement in your sales and customer service by trying Social Chat today, and unlock the power of WhatsApp for your business success.

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Real-time whatsapp chat

Direct connection with representatives

No automated bots

Customizable whatsapp numbers

Pre-filled tailored messages

Human interaction

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AiTrillion

$40.83 / Month

Boost customer engagement with automated email, SMS, and web push marketing. Show more

AiTrillion is your all-in-one solution to transform Email, SMS, and Web Push Marketing through innovative workflow automation. This app empowers businesses to engage with customers and expand their audience using tools like newsletters, custom popups, and exit-intent popups. With its comprehensive customer segmentation capabilities, AiTrillion enables personalized communications and detailed analytics to refine marketing strategies. Keep your customers informed about special offers, essential updates, and key dates effortlessly using a user-friendly announcement bar equipped with a timer. Experience a revolution in your email marketing campaigns with AiTrillion’s intuitive features designed to enhance customer engagement and retention. Utilize smart SMS campaigns with advanced segmentation and automate your communications for maximum effectiveness. Additionally, gain valuable insights into visitor behavior with AiTrillion Engage, ensuring your marketing strategies are both efficient and impactful.

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Customer segmentation

Automated workflows

Email marketing

Web push notifications

Sms campaigns

Visitor analytics

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AssistAi: Your AI Advantage

$149-$449 / Month

Boosts customer support with instant AI-driven responses and engagement. Show more

AssistAi: Your AI Advantage is an intelligent chatbot designed to revolutionize customer support on your website. This app allows businesses to automate responses to common customer inquiries, significantly reducing the need for manual intervention and saving valuable time for merchants. By offering 24/7 support, AssistAi enhances customer satisfaction and engagement with personalized interactions, ensuring a smooth and seamless shopping experience. This tool is ideal for businesses aiming to streamline communication and boost user interaction. With easy integration into your existing website, setting up AssistAi is hassle-free, allowing businesses to benefit from quick, automated customer support instantly. By driving engagement and providing quicker responses, AssistAi empowers companies to improve their customer service efficiently.

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Easy integration

24/7 support

Instant responses

Automates support

Enhances engagement

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Agent WordLift

Your AI-Powered SEO and Customer Engagement Assistant Show more

Agent WordLift is an innovative AI-powered application tailored to fit your unique brand identity and needs, utilizing your Knowledge Graph and exclusive SEO data. This intelligent assistant automates a variety of SEO tasks, freeing you from the repetitive grind and allowing you to concentrate on strategic initiatives. By generating high-quality, brand-consistent content, it ensures your messaging is always on-point and engaging. Agent WordLift also provides insightful analytics, offering actionable recommendations to optimize your online presence and drive growth. With its focus on efficiency, it helps save valuable time, empowering you to enhance customer engagement and expand your digital footprint effectively.

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Actionable insights

Automates seo tasks

Generates content

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AILeadAgent.com

Automate lead capture, customer engagement, and appointment scheduling 24/7 Show more

AILeadAgent.com is an innovative application designed to streamline customer service operations and schedule appointments efficiently for businesses. By harnessing advanced AI technology, the app intelligently manages customer inquiries, providing automated, accurate responses to enhance customer satisfaction and reduce wait times. It seamlessly integrates with existing communication platforms, ensuring smooth interactions and support for customers at any time. The app's appointment booking feature is robust and user-friendly, allowing businesses to optimize their schedules and improve operational productivity. Additionally, AILeadAgent.com offers customizable settings, enabling businesses to tailor responses and booking processes to align with their brand's voice and customer service standards. This comprehensive solution is ideal for companies looking to enhance efficiency, improve customer engagement, and free up valuable human resources for more strategic tasks.

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Customer engagement

Appointment scheduling

Lead capture automation

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Myestro AI

The Future of Customer Engagement: AI-Driven and Hyper-Personalized Show more

Myestro AI is an innovative platform designed to enhance the productivity and efficiency of sales and marketing teams through the power of AI. The app introduces its first AI worker, Emma, a Cross-channel Campaign Strategist who specializes in planning, executing, and optimizing customer outreach campaigns to maximize ROI. Emma is a valuable asset for small to medium-sized businesses (SMBs), addressing common challenges such as limited budgets, time constraints, and complex tech stacks. By automating campaigns and streamlining workflows, Emma alleviates the pressure caused by inefficient manual processes and the lack of skilled talent, allowing teams to focus on strategic growth. With Myestro AI, businesses can achieve their customer engagement, retention, and growth objectives more effectively.

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Ai-driven personalization

Campaign optimization

Cross-channel strategies

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