Ecwid Customer engagement apps 2025

Unodos: shoppable video and reviews

Engage shoppers with TikTok-style videos; boost sales effortlessly. Show more

Unodos revolutionizes the online shopping experience by integrating engaging, shoppable video popups directly into your website. This app is designed to boost customer engagement and reduce the loss of potential buyers to external searches on social media. By featuring autoplay video widgets, Unodos captures attention with a seamless, TikTok-like interface, making it easier for customers to connect with your products. The straightforward setup requires just a few clicks—simply upload a video, link it to a product, and watch your conversion rates soar. Unodos.io empowers businesses to retain site traffic, mitigate distractions, and present products in a visually compelling manner. Enhance your customer journeys and drive more sales by harnessing the power of Unodos's innovative video solutions.

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Video popups

Autoplay widgets

Tiktok-like experience

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Marsello: Loyalty, Email & SMS

8.2

1 Reviews

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"Enhance retail with smart loyalty, email, and SMS marketing solutions." Show more

Marsello: Loyalty, Email & SMS is a comprehensive app designed to empower retail and hospitality businesses in building and nurturing profitable customer relationships. By offering a range of smart loyalty and customer marketing tools, Marsello facilitates the capture of visitor details through pop-up forms, encouraging increased engagement with automated email and SMS campaigns. The app also offers a customizable loyalty program to encourage repeat business. With its closed-loop attribution feature, Marsello provides detailed insights into the effectiveness of marketing campaigns, allowing businesses to focus on strategies that yield the highest returns. Fully integrated with Lightspeed Retail, Marsello enables seamless omnichannel marketing, offering robust reporting to track campaign success and growth in customer base. Explore the app's capabilities through the demo store and see how it can transform your marketing approach.

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Automated email campaigns

Customizable rewards

Pop-up forms

Omnichannel marketing

Sales attribution reporting

Smart loyalty program

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Maileon Email Marketing

$5 / Month

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Seamlessly syncs Shop platforms with Maileon for effective email marketing. Show more

Maileon Email Marketing is a powerful tool designed to enhance your email marketing strategy by seamlessly integrating with your Shop platform. Our app ensures a smooth data flow between your checkout process and email campaigns through automatic synchronization, eliminating manual data entry and reducing errors. This integration helps merchants overcome the challenges of disconnected systems by enabling personalized communication and targeted marketing. With features tailored for every stage of the buying journey, such as abandoned cart alerts and post-purchase follow-ups, Maileon keeps your audience engaged with timely and relevant emails. By leveraging real-time data insights, the app empowers merchants to drive higher conversions, increase customer loyalty, and ultimately boost sales. Maileon Email Marketing provides a streamlined approach to email marketing, allowing businesses to make informed decisions and achieve their goals effectively.

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Automatic synchronization

Personalized communication

Real-time data insights

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Netcore Customer Engagement

9.1

7 Reviews

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Customer retention using omni-channel marketing communication Show more

Netcore Cloud is a powerful marketing solution designed to elevate your Shopify store's reach with an advanced omni-channel approach. Effortlessly integrate over nine communication channels, including email, SMS, WhatsApp, RCS, app notifications, and web notifications, to provide a seamless customer experience. The app utilizes Generative AI technology for sophisticated customer segmentation, insightful predictions, and dynamic content generation, ensuring your marketing efforts are both personalized and effective. With features like AMP Emails, interactive nudges, user walk-throughs, detailed dashboards, and attention-grabbing web pop-ups, you can craft unique experiences for your customers. Ideal for merchants seeking a comprehensive marketing technology solution, Netcore Cloud focuses on driving customer conversions, improving retention rates, and enhancing personalization. Gain a 360° view of your customers and optimize every interaction with AI-driven insights and recommendations. Perfect for businesses aiming to streamline and enhance their digital marketing strategy.

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Push notifications

Customer segmentation

Actionable insights

User segmentation

Omni-channel integration

Content generation

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ActiveCampaign

(3.2/5)

25 Reviews

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Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.

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Social media engagement

Email marketing integration

Pre-built automations

Cross-channel personalization

Customer engagement automation

Crm capabilities

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Rivet

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"Optimize fan engagement through data-driven insights for artists." Show more

Rivet is an innovative app dedicated to transforming how artists manage their customer relationships by harnessing BigCommerce order data. By integrating fan purchase information with social media interactions and event attendance, Rivet builds a comprehensive profile of fan engagement. This empowers artists to effectively segment their audience, pinpointing highly active fans for more personalized outreach. Moreover, Rivet leverages A.I. to analyze fan behaviors alongside release schedules, offering strategic recommendations for merchandise, promotional tactics, and tailored discounts. These insights are meticulously crafted to enhance engagement, driving more traffic to artists' BigCommerce stores. Ultimately, Rivet fosters a more dynamic and financially rewarding connection between artists and their fans.

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Data-driven insights

Personalized discounts

Audience segmentation

A.i.-based recommendations

Fan purchase tracking

Social media analysis

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Quizell AI Quiz & Form Builder

$15-$199 / Month

9.2

87 Reviews

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Personalized quizzes and forms for better customer engagement Show more

Quizell AI Quiz & Form Builder is an innovative app designed to enhance your e-commerce experience through AI-powered product recommendation quizzes, funnels, and form-building tools. Acting as digital sales representatives, these interactive solutions improve customer engagement and satisfaction by accurately pairing users with the best product options. With every quiz and form interaction, valuable lead data is collected, enabling businesses to refine their marketing strategies and reduce product returns effectively. The app's 24/7 lead capture capability ensures continuous data collection and insights, transforming customer interactions into growth opportunities. Thanks to a user-friendly, no-code, drag-and-drop builder, creating quizzes, funnels, and forms has never been easier. Expand your marketing reach with engaging opt-in forms and quiz sign-ups, while seamless integration with platforms like Klaviyo, Mailchimp, OmniSend, and HubSpot offers extended functionality. Let Quizell help you gather meaningful insights to optimize your strategic approach, captivate your audience, and drive sales.

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Mobile-friendly design

Real-time analytics

Product recommendations

Personalized quizzes

Custom form builder

E-commerce integration

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SAP Emarsys Marketing Platform

(1/5)

1 Reviews

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Omnichannel Customer Engagement, Accelerate Business Outcomes Show more

SAP Emarsys Marketing Platform is designed for fast-growing e-commerce brands on Shopify Plus seeking to achieve swift, targeted business outcomes. By automating highly personalized and engaging omnichannel customer experiences, Emarsys enables brands to connect seamlessly with their audience across various channels. The platform offers a fast and easy onboarding process, allowing businesses to integrate products, customers, orders, web behaviors, and Shopify events without the need for development resources. Emarsys empowers users to deploy cross-channel campaigns swiftly, fostering trusted and loyal customer relationships with each interaction. With data-driven insights and analytics, the platform aids in making smart, quick decisions to drive predictable and profitable growth throughout the customer lifecycle. Its Certified App ensures users can be fully operational within days, facilitating efficient and effective marketing strategies.

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Data-driven insights

Automated personalization

Omnichannel engagement

Predictable growth

Cross-channel campaigns

Customer lifecycle management

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oodles: Chatbot, SMS & Loyalty

$20-$250 / Month

8.2

1 Reviews

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"Maximize Sales & Amplify Customer Engagement" Show more

Oodles is an innovative All-In-One app designed for Shopify merchants to enhance customer engagement and boost sales. This versatile app integrates a chatbot for efficient customer support, ensuring prompt handling of inquiries and complaints across multiple channels like Facebook, Instagram, and WhatsApp Messenger. It features a robust loyalty program aimed at increasing repeat purchases and a referral system to help expand the customer base. Seamless SMS marketing functionality drives direct communication, helping reduce cart abandonment and retaining customers effectively. Furthermore, Oodles provides advanced analytics and reporting tools for insightful decision-making and business growth. By automating and streamlining communication, this app empowers businesses to transform customer interactions, unlock additional sales opportunities, and ultimately drive revenue growth.

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Referral program

Advanced analytics

Multi-channel support

Order tracking

Sms marketing

Product upsell

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Vee24 ‑ Live Chat & Browse

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Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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Easy setup

Secure sharing

Chatbots

Video chat

Co-browsing

Online appointments

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Factoreal: Customer Engagement

$58-$70 / Month

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Omni-channel Marketing: Email, SMS, WhatsApp, Chatbot, & more Show more

Factoreal: Customer Engagement is a comprehensive platform designed to enhance your e-commerce business by effectively engaging with customers. It equips you with advanced tools to reach out to new clients, expand your consumer base, and foster brand loyalty to ultimately drive revenue growth. By automating hyper-personalized lead generation across multiple channels such as email, SMS, and WhatsApp, Factoreal accelerates your business outcomes. Seamlessly integrate with Shopify in just one click for streamlined operations. Benefit from cross-channel journey orchestration and automation, enabling efficient customer interactions across various platforms including social media and chat bots. Leverage powerful segmentation and personalization features alongside intelligent data and insights to refine your marketing strategies and maximize customer engagement.

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Segmentation tools

Whatsapp marketing

Sms marketing

Email campaigns

Chatbot integration

Data insights

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Whatsapp Chat by SC

9.1

1 Reviews

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Maximize Customer Engagement Show more

Whatsapp Chat by SC is a powerful tool designed to elevate customer engagement for your Shopify store. Seamlessly integrating with WhatsApp, this app allows you to connect with customers in real-time, helping to convert more visitors into loyal customers through instant, personalized support. With Social Chat, you can foster stronger customer relationships, enhancing satisfaction and loyalty by utilizing WhatsApp's intuitive communication platform. The app enables you to streamline your customer service processes, drastically reducing response times and boosting overall efficiency. Additionally, you can strategically display WhatsApp icons and chat buttons on both mobile and desktop platforms using triggers and targeting. Experience an improvement in your sales and customer service by trying Social Chat today, and unlock the power of WhatsApp for your business success.

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Real-time whatsapp chat

Direct connection with representatives

No automated bots

Customizable whatsapp numbers

Pre-filled tailored messages

Human interaction

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AiTrillion

$40.83 / Month

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Boost customer engagement with automated email, SMS, and web push marketing. Show more

AiTrillion is your all-in-one solution to transform Email, SMS, and Web Push Marketing through innovative workflow automation. This app empowers businesses to engage with customers and expand their audience using tools like newsletters, custom popups, and exit-intent popups. With its comprehensive customer segmentation capabilities, AiTrillion enables personalized communications and detailed analytics to refine marketing strategies. Keep your customers informed about special offers, essential updates, and key dates effortlessly using a user-friendly announcement bar equipped with a timer. Experience a revolution in your email marketing campaigns with AiTrillion’s intuitive features designed to enhance customer engagement and retention. Utilize smart SMS campaigns with advanced segmentation and automate your communications for maximum effectiveness. Additionally, gain valuable insights into visitor behavior with AiTrillion Engage, ensuring your marketing strategies are both efficient and impactful.

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Customer segmentation

Automated workflows

Email marketing

Web push notifications

Sms campaigns

Visitor analytics

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AssistAi: Your AI Advantage

$149-$449 / Month

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Boosts customer support with instant AI-driven responses and engagement. Show more

AssistAi: Your AI Advantage is an intelligent chatbot designed to revolutionize customer support on your website. This app allows businesses to automate responses to common customer inquiries, significantly reducing the need for manual intervention and saving valuable time for merchants. By offering 24/7 support, AssistAi enhances customer satisfaction and engagement with personalized interactions, ensuring a smooth and seamless shopping experience. This tool is ideal for businesses aiming to streamline communication and boost user interaction. With easy integration into your existing website, setting up AssistAi is hassle-free, allowing businesses to benefit from quick, automated customer support instantly. By driving engagement and providing quicker responses, AssistAi empowers companies to improve their customer service efficiently.

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Easy integration

24/7 support

Instant responses

Automates support

Enhances engagement

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Voyado Engage (BETA)

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Omnichannel orchestration for seamless customer engagement across all platforms. Show more

Voyado Engage (BETA) is a cutting-edge app designed to revolutionize your interaction with customers by providing seamless omnichannel orchestration. By integrating with your BigCommerce store, it facilitates the collection of valuable customer data, enabling you to craft personalized experiences across all sales and marketing channels. This app supports multiple markets and brands, ensuring that each interaction is consistent and aligned with your overarching strategy. With Voyado Engage, you can leverage data from customer interactions with both products and campaigns to create a unified and engaging experience. The app is crafted to streamline your operations, allowing for cohesive brand communication regardless of the channel or market. Whether you are engaging customers through email, social media, or in-store interactions, Voyado Engage positions you to deliver a superior, data-driven experience.

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Data integration

Omnichannel orchestration

Unified experience

Multimarket support

Brand management

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WhatsAppy ‑ WhatsApp Button

$3 / Month

8.2

9 Reviews

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Geo located agents allow tailored engagement with customers Show more

WhatsAppy - WhatsApp Button is a powerful app designed to seamlessly integrate a customizable call-to-action button into your storefront, boosting customer interactivity and support efficiency. This app allows merchants to craft an initial pre-filled message, making first contact with customers straightforward and engaging. With the option to add multiple numbers and assign agents to specific countries, businesses can tailor responses to suit diverse customer needs effectively. WhatsAppy also provides essential analytics by tracking button clicks, revealing customer locations, devices, and conversion rates from clicks to message sends. Enhanced features, such as the ability to upload profile pictures for agents and geographically target numbers, ensure a personalized interaction for each customer. Merchants can customize the button's placement, icon size, colors, appearance on mobile, and more for a consistent and appealing brand experience. Overall, WhatsAppy empowers businesses to improve customer communication through seamless integration and strategic insights.

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Click tracking

Customizable button

Geo targeting

Multiple agents

Pre-filled message

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HKT: Spin Wheel ‑ Email Pop Up

$9.99-$19.99 / Month

8

20 Reviews

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Game popup for customer engagement to grow Email subscribers Show more

HKT: Spin Wheel ‑ Email Pop Up is a dynamic app designed to boost customer engagement and drive sales through an innovative coupon wheel feature. By incorporating gamification, the app offers shoppers an exciting and interactive experience where they can spin the wheel to win various discounts and coupons, fostering customer loyalty and repeat visits. The app comes equipped with four beautiful game templates, including Wheel, Slot Machine, Card Dance, and Pick a Gift, all of which are fully customizable to match your brand's aesthetic. It provides powerful triggers based on user behavior, such as leave/exit intent and scroll position, ensuring timely and effective engagement. Additionally, the app offers comprehensive analytics to track displays, email captures, and sales generated from the coupon system. With a variety of discount types and advanced management features, including APIs, webhooks, and automation, HKT: Spin Wheel ‑ Email Pop Up empowers retailers to enhance their marketing strategies seamlessly. Whether you're managing pop-ups or discounts, this app provides the tools to create captivating campaigns that attract and retain customers.

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Analytics tracking

Customizable templates

Game popups

Spin to win

Powerful triggers

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Rivet

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Simplify fan engagement and email marketing with one tool Show more

Rivet is a dynamic fan management platform designed to help you identify and engage with your most dedicated fans by offering exclusive content and perks. By integrating your Shopify data into Rivet's CRM, the app provides a comprehensive view of your fans' behaviors and purchase history, enabling you to craft targeted marketing campaigns that effectively drive sales. Rivet empowers you to transform your biggest supporters into loyal customers, enhancing your ability to build strong, monetizable fan communities. The platform's tools allow for customer segmentation based on purchase activity, ensuring personalized and relevant outreach. With an intuitive email marketing tool and builder, Rivet facilitates easy communication with different customer segments. Ultimately, Rivet is designed to boost your revenue while fostering lasting connections with your fan base.

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Shopify integration

Customer segmentation

Email builder

Fan management

Exclusive content

Personalized outreach

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Time2Read: Read Time Estimator

$1.99 / Month

8.2

5 Reviews

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Increase engagement by adding the read time to your blog posts Show more

Time2Read: Read Time Estimator is an essential tool for bloggers and website owners aiming to boost reader engagement and retention. By displaying the estimated read time at the beginning of articles, this app helps readers gauge their time commitment, encouraging them to dive into content they might otherwise skip. Designed to seamlessly integrate with Online Store 2.0 themes, Time2Read offers customizable settings allowing users to adjust the wording, placement, text size, and color of the read time display directly within the theme editor. This personalization ensures that the app not only enhances the user experience but also aligns with the website's design aesthetic. By easing reader hesitance, Time2Read can increase pageviews, extend time spent on site, and reduce bounce rates, making it a valuable addition to any content-rich online platform.

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Display read time

Customize settings

Adjust text appearance

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Klax Follow‑Up Email Marketing

$9-$29 / Month

7.6

190 Reviews

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Boost sales and engagement in 1 click with automated emails Show more

The "Email Marketing Follow Up" app revolutionizes how you manage your email marketing by charging only for the emails you actually send out, saving you from unnecessary costs. With this app, you can effortlessly engage your customers and boost sales through customizable campaigns, allowing you to focus on business growth rather than tedious marketing tasks. The app offers powerful targeting features that enable you to email customers based on specific tags, products, and other criteria, ensuring your messages reach the right audience. Activate over 12 automated customer engagement campaigns with just one click, catering to various use cases, including welcoming new customers, thanking repeat buyers, and recovering abandoned carts. Our generous free plan invites you to get started right away, and our dedicated support team is ready to assist in setting up and optimizing your campaigns for success. Choose from our proven email templates, customize them, or use your own HTML for ultimate flexibility.

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Flexible customization

Multiple use cases

Powerful targeting

Automated customer engagement

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Ecwid Customer engagement apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 23 Apps

Unodos: shoppable video and reviews

Marsello: Loyalty, Email & SMS

Maileon Email Marketing

Netcore Customer Engagement

ActiveCampaign

Rivet

Quizell AI Quiz & Form Builder

SAP Emarsys Marketing Platform

oodles: Chatbot, SMS & Loyalty

Vee24 ‑ Live Chat & Browse

Factoreal: Customer Engagement

Whatsapp Chat by SC

AiTrillion

AssistAi: Your AI Advantage

Voyado Engage (BETA)

WhatsAppy ‑ WhatsApp Button

HKT: Spin Wheel ‑ Email Pop Up

Rivet

Time2Read: Read Time Estimator

Klax Follow‑Up Email Marketing