Ecwid Customer engagement apps 2026

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Announcements Bar Pro: Boost Sales with Animated Notifications Bar

$3.99 / Month

8.2

5 Reviews

Boost sales with customizable, animated notification bars for any device. Show more

Announcements Bar Pro: Boost Sales with Animated Notifications Bar is a powerful app designed to enhance customer communication and engagement on your website. By effortlessly displaying customizable banners, this app allows you to keep your audience informed and engaged with promotions, discounts, and special offers. Its fully responsive design ensures flawless performance across desktops, phones, and tablets, allowing you to connect with your audience no matter where they view your site. Installation is quick and easy, with a one-click setup that requires no coding skills. You can customize each announcement bar to align seamlessly with your brand's style, adding unique elements like emojis to capture attention. With options to display the bar at the top or bottom of your site and features such as a slider for multiple offers, Announcements Bar Pro maximizes visibility and impact. Experience the benefits firsthand with a demo and unlock the potential to supercharge your sales and enhance your online presence.

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Responsive design

Animated notifications

Multiple bar management

Emoji integration

Customizable notification bars

Slider for offers

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Kangaroo Loyalty Rewards

Boost sales and retention with customized digital loyalty rewards. Show more

Kangaroo Loyalty Rewards offers a dynamic digital platform designed to elevate your business's customer engagement strategies. Tailor your loyalty program to suit your brand's unique needs, offering personalized rewards and incentives that resonate with your audience. Enhance your marketing efforts through precise targeting and segmentation, ensuring your messages reach the right customers at the right time. Elevate the customer experience with features such as VIP tiers, referrals, and seamless omnichannel solutions, all aimed at driving traffic and bolstering retention rates. Gain actionable insights by monitoring customer behavior and market trends, allowing for real-time adjustments to maximize program effectiveness. With Kangaroo, you have full control over your customer data, empowering you to foster deeper connections and achieve measurable sales growth.

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Vip tiers

Targeted marketing

Omnichannel solutions

Customized rewards

Behavior monitoring

Customer data ownership

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Unodos: shoppable video and reviews

Engage shoppers with TikTok-style videos; boost sales effortlessly. Show more

Unodos revolutionizes the online shopping experience by integrating engaging, shoppable video popups directly into your website. This app is designed to boost customer engagement and reduce the loss of potential buyers to external searches on social media. By featuring autoplay video widgets, Unodos captures attention with a seamless, TikTok-like interface, making it easier for customers to connect with your products. The straightforward setup requires just a few clicks—simply upload a video, link it to a product, and watch your conversion rates soar. Unodos.io empowers businesses to retain site traffic, mitigate distractions, and present products in a visually compelling manner. Enhance your customer journeys and drive more sales by harnessing the power of Unodos's innovative video solutions.

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Video popups

Autoplay widgets

Tiktok-like experience

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WhatsApp Chat, Facebook Messenger, Call Button, Email & 20+ Chat Buttons: Chaty

6.6

14 Reviews

"Boost customer engagement via customizable multi-channel communication widget." Show more

Chaty is a versatile communication app designed to enhance customer connection by integrating various popular chat channels into one easy-to-use widget. With support for over 20 communication platforms, including WhatsApp and Facebook Messenger, Chaty allows customers to engage with your business using the channels they already trust and use daily. The app requires no external accounts, making setup seamless and user-friendly. Chaty offers a fully customizable widget that can be tailored to match your website’s design, with options to adjust colors, size, and position, as well as adding custom images and call-to-action messages. Whether on mobile or desktop, Chaty ensures a consistent and appealing user experience by allowing different channel displays for each. Pro users can also leverage advanced features like Google Analytics tracking and custom targeting rules to refine their customer engagement strategies. Visit the DEMO store to see Chaty in action and explore its potential for increasing your sales and leads.

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Google analytics tracking

Customizable communication widget

20+ chat channels

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JivoChat Live Chat

$19 / Month

6.6

2 Reviews

Omnichannel communication tool for seamless customer engagement across platforms. Show more

JivoChat Live Chat is a powerful tool designed to double your sales by enhancing customer support with an all-in-one communication platform. Unlike typical live chat apps, JivoChat stands out with its omnichannel capabilities, integrating website live chats, Facebook interactions, email messages, and international phone calls into a single, user-friendly app. This seamless integration is trusted by over 240,000 websites and 40,000 Facebook Pages globally, facilitating more than 12 million chats every month. What sets JivoChat apart is its ability to offer instant callbacks within 27 seconds, leaving a lasting impression on your visitors. Additionally, its multi-agent chat feature allows seamless transfer and collaboration among team members, ensuring prompt and efficient customer service. The highly rated JivoChat mobile app, with a 4.6-star rating on the AppStore, reflects its popularity and effectiveness, surpassing most other live chat applications.

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Omnichannel communication

Instant callbacks

Multi-agent chats

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WhatsApp Plugin: Free chat, share and opt-in widget

6.6

9 Reviews

Effortlessly integrate WhatsApp for seamless business communication and marketing. Show more

The "WhatsApp Plugin: Free Chat, Share and Opt-In Widget" is a powerful tool designed to seamlessly integrate WhatsApp with your online store, enhancing customer engagement and streamlining communication. By utilizing this app, businesses can provide prompt and efficient customer service, helping convert leads into loyal customers. The app offers a comprehensive solution for online merchants, enabling real-time chats with store visitors and sending automated or manual outbound messages through WhatsApp. It simplifies the process of marketing and customer interaction, making it accessible for businesses of all sizes. For advanced WhatsApp notification features, users are directed to the new Sellonboard app. Please note that while this plugin harnesses WhatsApp's robust API through the services of official partner Tyntec, it is not directly endorsed by WhatsApp.

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Seamless integration

Chat widget

Outbound messaging

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Rivet

"Optimize fan engagement through data-driven insights for artists." Show more

Rivet is an innovative app dedicated to transforming how artists manage their customer relationships by harnessing BigCommerce order data. By integrating fan purchase information with social media interactions and event attendance, Rivet builds a comprehensive profile of fan engagement. This empowers artists to effectively segment their audience, pinpointing highly active fans for more personalized outreach. Moreover, Rivet leverages A.I. to analyze fan behaviors alongside release schedules, offering strategic recommendations for merchandise, promotional tactics, and tailored discounts. These insights are meticulously crafted to enhance engagement, driving more traffic to artists' BigCommerce stores. Ultimately, Rivet fosters a more dynamic and financially rewarding connection between artists and their fans.

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Data-driven insights

Personalized discounts

Audience segmentation

A.i.-based recommendations

Fan purchase tracking

Social media analysis

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Bizamply ‑ AI Engagement

$199.99-$799.99 / Month

AI automates engagement, boosting sales and cutting costs on social platforms.

Install App

Tagether ‑ Fidélité & Contenus

Boostez l'engagement client avec récompenses sociales et assistance continue.

Install App

Netcore Customer Engagement

8.2

11 Reviews

Customer retention using omni-channel marketing communication Show more

Netcore Cloud is a powerful marketing solution designed to elevate your Shopify store's reach with an advanced omni-channel approach. Effortlessly integrate over nine communication channels, including email, SMS, WhatsApp, RCS, app notifications, and web notifications, to provide a seamless customer experience. The app utilizes Generative AI technology for sophisticated customer segmentation, insightful predictions, and dynamic content generation, ensuring your marketing efforts are both personalized and effective. With features like AMP Emails, interactive nudges, user walk-throughs, detailed dashboards, and attention-grabbing web pop-ups, you can craft unique experiences for your customers. Ideal for merchants seeking a comprehensive marketing technology solution, Netcore Cloud focuses on driving customer conversions, improving retention rates, and enhancing personalization. Gain a 360° view of your customers and optimize every interaction with AI-driven insights and recommendations. Perfect for businesses aiming to streamline and enhance their digital marketing strategy.

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Push notifications

Customer segmentation

Actionable insights

User segmentation

Omni-channel integration

Content generation

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ActiveCampaign

(3.2/5)

25 Reviews

Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.

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Social media engagement

Email marketing integration

Pre-built automations

Cross-channel personalization

Customer engagement automation

Crm capabilities

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oodles: Chatbot, SMS & Loyalty

$20-$250 / Month

1 Reviews

"Maximize Sales & Amplify Customer Engagement" Show more

Oodles is an innovative All-In-One app designed for Shopify merchants to enhance customer engagement and boost sales. This versatile app integrates a chatbot for efficient customer support, ensuring prompt handling of inquiries and complaints across multiple channels like Facebook, Instagram, and WhatsApp Messenger. It features a robust loyalty program aimed at increasing repeat purchases and a referral system to help expand the customer base. Seamless SMS marketing functionality drives direct communication, helping reduce cart abandonment and retaining customers effectively. Furthermore, Oodles provides advanced analytics and reporting tools for insightful decision-making and business growth. By automating and streamlining communication, this app empowers businesses to transform customer interactions, unlock additional sales opportunities, and ultimately drive revenue growth.

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Referral program

Advanced analytics

Multi-channel support

Order tracking

Sms marketing

Product upsell

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Vee24 ‑ Live Chat & Browse

Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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Easy setup

Secure sharing

Chatbots

Video chat

Co-browsing

Online appointments

Install App

Factoreal: Customer Engagement

$58-$70 / Month

Omni-channel Marketing: Email, SMS, WhatsApp, Chatbot, & more Show more

Factoreal: Customer Engagement is a comprehensive platform designed to enhance your e-commerce business by effectively engaging with customers. It equips you with advanced tools to reach out to new clients, expand your consumer base, and foster brand loyalty to ultimately drive revenue growth. By automating hyper-personalized lead generation across multiple channels such as email, SMS, and WhatsApp, Factoreal accelerates your business outcomes. Seamlessly integrate with Shopify in just one click for streamlined operations. Benefit from cross-channel journey orchestration and automation, enabling efficient customer interactions across various platforms including social media and chat bots. Leverage powerful segmentation and personalization features alongside intelligent data and insights to refine your marketing strategies and maximize customer engagement.

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Segmentation tools

Whatsapp marketing

Sms marketing

Email campaigns

Chatbot integration

Data insights

Install App

Whatsapp Chat by SC

7.3

2 Reviews

Maximize Customer Engagement Show more

Whatsapp Chat by SC is a powerful tool designed to elevate customer engagement for your Shopify store. Seamlessly integrating with WhatsApp, this app allows you to connect with customers in real-time, helping to convert more visitors into loyal customers through instant, personalized support. With Social Chat, you can foster stronger customer relationships, enhancing satisfaction and loyalty by utilizing WhatsApp's intuitive communication platform. The app enables you to streamline your customer service processes, drastically reducing response times and boosting overall efficiency. Additionally, you can strategically display WhatsApp icons and chat buttons on both mobile and desktop platforms using triggers and targeting. Experience an improvement in your sales and customer service by trying Social Chat today, and unlock the power of WhatsApp for your business success.

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Real-time whatsapp chat

Direct connection with representatives

No automated bots

Customizable whatsapp numbers

Pre-filled tailored messages

Human interaction

Install App

AiTrillion

$40.83 / Month

Boost customer engagement with automated email, SMS, and web push marketing. Show more

AiTrillion is your all-in-one solution to transform Email, SMS, and Web Push Marketing through innovative workflow automation. This app empowers businesses to engage with customers and expand their audience using tools like newsletters, custom popups, and exit-intent popups. With its comprehensive customer segmentation capabilities, AiTrillion enables personalized communications and detailed analytics to refine marketing strategies. Keep your customers informed about special offers, essential updates, and key dates effortlessly using a user-friendly announcement bar equipped with a timer. Experience a revolution in your email marketing campaigns with AiTrillion’s intuitive features designed to enhance customer engagement and retention. Utilize smart SMS campaigns with advanced segmentation and automate your communications for maximum effectiveness. Additionally, gain valuable insights into visitor behavior with AiTrillion Engage, ensuring your marketing strategies are both efficient and impactful.

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Customer segmentation

Automated workflows

Email marketing

Web push notifications

Sms campaigns

Visitor analytics

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AssistAi: Your AI Advantage

$149-$449 / Month

Boosts customer support with instant AI-driven responses and engagement. Show more

AssistAi: Your AI Advantage is an intelligent chatbot designed to revolutionize customer support on your website. This app allows businesses to automate responses to common customer inquiries, significantly reducing the need for manual intervention and saving valuable time for merchants. By offering 24/7 support, AssistAi enhances customer satisfaction and engagement with personalized interactions, ensuring a smooth and seamless shopping experience. This tool is ideal for businesses aiming to streamline communication and boost user interaction. With easy integration into your existing website, setting up AssistAi is hassle-free, allowing businesses to benefit from quick, automated customer support instantly. By driving engagement and providing quicker responses, AssistAi empowers companies to improve their customer service efficiently.

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Easy integration

24/7 support

Instant responses

Automates support

Enhances engagement

Install App

Agent WordLift

Your AI-Powered SEO and Customer Engagement Assistant Show more

Agent WordLift is an innovative AI-powered application tailored to fit your unique brand identity and needs, utilizing your Knowledge Graph and exclusive SEO data. This intelligent assistant automates a variety of SEO tasks, freeing you from the repetitive grind and allowing you to concentrate on strategic initiatives. By generating high-quality, brand-consistent content, it ensures your messaging is always on-point and engaging. Agent WordLift also provides insightful analytics, offering actionable recommendations to optimize your online presence and drive growth. With its focus on efficiency, it helps save valuable time, empowering you to enhance customer engagement and expand your digital footprint effectively.

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Actionable insights

Automates seo tasks

Generates content

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AILeadAgent.com

Automate lead capture, customer engagement, and appointment scheduling 24/7 Show more

AILeadAgent.com is an innovative application designed to streamline customer service operations and schedule appointments efficiently for businesses. By harnessing advanced AI technology, the app intelligently manages customer inquiries, providing automated, accurate responses to enhance customer satisfaction and reduce wait times. It seamlessly integrates with existing communication platforms, ensuring smooth interactions and support for customers at any time. The app's appointment booking feature is robust and user-friendly, allowing businesses to optimize their schedules and improve operational productivity. Additionally, AILeadAgent.com offers customizable settings, enabling businesses to tailor responses and booking processes to align with their brand's voice and customer service standards. This comprehensive solution is ideal for companies looking to enhance efficiency, improve customer engagement, and free up valuable human resources for more strategic tasks.

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Customer engagement

Appointment scheduling

Lead capture automation

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Myestro AI

The Future of Customer Engagement: AI-Driven and Hyper-Personalized Show more

Myestro AI is an innovative platform designed to enhance the productivity and efficiency of sales and marketing teams through the power of AI. The app introduces its first AI worker, Emma, a Cross-channel Campaign Strategist who specializes in planning, executing, and optimizing customer outreach campaigns to maximize ROI. Emma is a valuable asset for small to medium-sized businesses (SMBs), addressing common challenges such as limited budgets, time constraints, and complex tech stacks. By automating campaigns and streamlining workflows, Emma alleviates the pressure caused by inefficient manual processes and the lack of skilled talent, allowing teams to focus on strategic growth. With Myestro AI, businesses can achieve their customer engagement, retention, and growth objectives more effectively.

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Ai-driven personalization

Campaign optimization

Cross-channel strategies

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