Ecwid Customer engagement apps 2025

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All rated and up and up

Automated Email Upsell – Post‑Purchase Offers

$8.49 / Month

Boost sales effortlessly with personalized, automated upsell and loyalty emails. Show more

Automated Upsell Emails: Boost Your Sales Seamlessly is a transformative app designed to enhance customer engagement and optimize your business's conversion rates through automation. By eliminating the need for manual follow-ups, the platform provides a streamlined process for connecting with customers, offering personalized promotional emails with exclusive discounts. Its automated follow-up emails feature allows businesses to create customized sequences that resonate with audiences, fostering repeat business and saving valuable time and resources. The app also offers valuable insights with its analytics capabilities, enabling businesses to track interactions and refine marketing strategies based on customer behaviors and preferences. Additionally, it promotes customer loyalty by offering tailored discounts, elevating the Average Order Value and fostering strong customer relationships. In a competitive market where personalization is key, this comprehensive solution helps businesses stay ahead by combining automated engagement with strategic loyalty rewards, turning customers into brand advocates. Experience significant business growth and heightened customer satisfaction by integrating this innovative tool into your operations.

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Valuable insights

Automated follow-up emails

Loyalty recognition

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Mega Animated Announcement Bar

$4.99 / Month

8.2

4 Reviews

Create dynamic, branded scrolling announcements to boost engagement and sales. Show more

Mega Animated Announcement Bar is a revolutionary tool for online store owners, designed to enhance customer engagement and drive sales. This app allows you to effortlessly create dynamic scrolling announcements, promotions, and news bars that seamlessly integrate with your website. With extensive customization options, you can perfectly align these announcements with your brand's identity, ensuring a cohesive look and feel. In today’s competitive e-commerce space, grabbing and maintaining your customers' attention is crucial, and our animated announcements are crafted to achieve just that. They not only boost engagement but also elevate your brand’s visibility, ultimately driving sales conversions. Offering the flexibility to add multiple messages, use emojis, and promote special codes or sales, the app supports versatile marketing strategies. Enhance user experience further with clickable links and animations that pause on hover, providing a seamless and interactive customer journey. Experience the tangible benefits of Mega Animated Announcement Bar and witness your store's growth.

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Dynamic scrolling announcements

Extensive customization options

Multiple messages support

Clickable links integration

Hover pause animations

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Custom Redirect for “Thank You” Page

6.5

6 Reviews

Direct customers to curated pages post-purchase for enhanced engagement. Show more

Custom Redirect for "Thank You" Page is a versatile app designed to enhance customer experience by personalizing the post-purchase journey. Instead of the default redirection to your storefront, this app allows you to redirect customers to a destination of your choice after they complete a purchase. Whether you want to offer a discount coupon, showcase featured products, promote your company blog, or drive traffic to your Facebook page, this app provides the flexibility to do so. By customizing the "Thank You" page experience, you can engage customers in a more meaningful way and encourage repeat business. This seamless integration not only enriches customer interaction but also provides an opportunity to highlight additional value, reinforcing brand loyalty and satisfaction. Implementing Custom Redirect for "Thank You" Page can transform a simple acknowledgment into a strategic touchpoint for customer retention and growth.

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Targeted engagement

Custom thank-you

Post-purchase redirect

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JivoChat Live Chat

$19 / Month

6.5

2 Reviews

Omnichannel communication tool for seamless customer engagement across platforms. Show more

JivoChat Live Chat is a powerful tool designed to double your sales by enhancing customer support with an all-in-one communication platform. Unlike typical live chat apps, JivoChat stands out with its omnichannel capabilities, integrating website live chats, Facebook interactions, email messages, and international phone calls into a single, user-friendly app. This seamless integration is trusted by over 240,000 websites and 40,000 Facebook Pages globally, facilitating more than 12 million chats every month. What sets JivoChat apart is its ability to offer instant callbacks within 27 seconds, leaving a lasting impression on your visitors. Additionally, its multi-agent chat feature allows seamless transfer and collaboration among team members, ensuring prompt and efficient customer service. The highly rated JivoChat mobile app, with a 4.6-star rating on the AppStore, reflects its popularity and effectiveness, surpassing most other live chat applications.

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Omnichannel communication

Instant callbacks

Multi-agent chats

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BL WhatsApp Button

"Boost engagement with seamless WhatsApp integration on your website." Show more

The BL WhatsApp Button is a dynamic tool that empowers online businesses to enhance customer interaction effortlessly. With a floating button design, it integrates WhatsApp seamlessly into your website, enabling customers to reach out with just one click. This app allows you to craft pre-filled messages, streamlining communication and providing instant support without the need for coding. The customizable button can be adjusted in terms of position, color, and messaging to align perfectly with your brand aesthetics. Its notification badge is designed to capture visitors' attention, encouraging engagement and boosting conversions. Optimized for all devices, from mobile to desktop, it ensures a smooth and professional user experience. Whether the goal is to enhance support, promote deals, or accelerate sales, the BL WhatsApp Button offers a simple yet effective solution to connect with your audience in real time.

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Customizable appearance

Easy setup

Instant customer support

Floating whatsapp button

Pre-fill messages

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Netcore Customer Engagement

9.1

9 Reviews

Customer retention using omni-channel marketing communication Show more

Netcore Cloud is a powerful marketing solution designed to elevate your Shopify store's reach with an advanced omni-channel approach. Effortlessly integrate over nine communication channels, including email, SMS, WhatsApp, RCS, app notifications, and web notifications, to provide a seamless customer experience. The app utilizes Generative AI technology for sophisticated customer segmentation, insightful predictions, and dynamic content generation, ensuring your marketing efforts are both personalized and effective. With features like AMP Emails, interactive nudges, user walk-throughs, detailed dashboards, and attention-grabbing web pop-ups, you can craft unique experiences for your customers. Ideal for merchants seeking a comprehensive marketing technology solution, Netcore Cloud focuses on driving customer conversions, improving retention rates, and enhancing personalization. Gain a 360° view of your customers and optimize every interaction with AI-driven insights and recommendations. Perfect for businesses aiming to streamline and enhance their digital marketing strategy.

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Push notifications

Customer segmentation

Actionable insights

User segmentation

Omni-channel integration

Content generation

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ActiveCampaign

(3.2/5)

25 Reviews

Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.

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Social media engagement

Email marketing integration

Pre-built automations

Cross-channel personalization

Customer engagement automation

Crm capabilities

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Rivet

"Optimize fan engagement through data-driven insights for artists." Show more

Rivet is an innovative app dedicated to transforming how artists manage their customer relationships by harnessing BigCommerce order data. By integrating fan purchase information with social media interactions and event attendance, Rivet builds a comprehensive profile of fan engagement. This empowers artists to effectively segment their audience, pinpointing highly active fans for more personalized outreach. Moreover, Rivet leverages A.I. to analyze fan behaviors alongside release schedules, offering strategic recommendations for merchandise, promotional tactics, and tailored discounts. These insights are meticulously crafted to enhance engagement, driving more traffic to artists' BigCommerce stores. Ultimately, Rivet fosters a more dynamic and financially rewarding connection between artists and their fans.

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Data-driven insights

Personalized discounts

Audience segmentation

A.i.-based recommendations

Fan purchase tracking

Social media analysis

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SAP Emarsys Marketing Platform

(1/5)

1 Reviews

Omnichannel Customer Engagement, Accelerate Business Outcomes Show more

SAP Emarsys Marketing Platform is designed for fast-growing e-commerce brands on Shopify Plus seeking to achieve swift, targeted business outcomes. By automating highly personalized and engaging omnichannel customer experiences, Emarsys enables brands to connect seamlessly with their audience across various channels. The platform offers a fast and easy onboarding process, allowing businesses to integrate products, customers, orders, web behaviors, and Shopify events without the need for development resources. Emarsys empowers users to deploy cross-channel campaigns swiftly, fostering trusted and loyal customer relationships with each interaction. With data-driven insights and analytics, the platform aids in making smart, quick decisions to drive predictable and profitable growth throughout the customer lifecycle. Its Certified App ensures users can be fully operational within days, facilitating efficient and effective marketing strategies.

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Data-driven insights

Automated personalization

Omnichannel engagement

Predictable growth

Cross-channel campaigns

Customer lifecycle management

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oodles: Chatbot, SMS & Loyalty

$20-$250 / Month

1 Reviews

"Maximize Sales & Amplify Customer Engagement" Show more

Oodles is an innovative All-In-One app designed for Shopify merchants to enhance customer engagement and boost sales. This versatile app integrates a chatbot for efficient customer support, ensuring prompt handling of inquiries and complaints across multiple channels like Facebook, Instagram, and WhatsApp Messenger. It features a robust loyalty program aimed at increasing repeat purchases and a referral system to help expand the customer base. Seamless SMS marketing functionality drives direct communication, helping reduce cart abandonment and retaining customers effectively. Furthermore, Oodles provides advanced analytics and reporting tools for insightful decision-making and business growth. By automating and streamlining communication, this app empowers businesses to transform customer interactions, unlock additional sales opportunities, and ultimately drive revenue growth.

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Referral program

Advanced analytics

Multi-channel support

Order tracking

Sms marketing

Product upsell

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Vee24 ‑ Live Chat & Browse

Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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Easy setup

Secure sharing

Chatbots

Video chat

Co-browsing

Online appointments

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Factoreal: Customer Engagement

$58-$70 / Month

Omni-channel Marketing: Email, SMS, WhatsApp, Chatbot, & more Show more

Factoreal: Customer Engagement is a comprehensive platform designed to enhance your e-commerce business by effectively engaging with customers. It equips you with advanced tools to reach out to new clients, expand your consumer base, and foster brand loyalty to ultimately drive revenue growth. By automating hyper-personalized lead generation across multiple channels such as email, SMS, and WhatsApp, Factoreal accelerates your business outcomes. Seamlessly integrate with Shopify in just one click for streamlined operations. Benefit from cross-channel journey orchestration and automation, enabling efficient customer interactions across various platforms including social media and chat bots. Leverage powerful segmentation and personalization features alongside intelligent data and insights to refine your marketing strategies and maximize customer engagement.

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Segmentation tools

Whatsapp marketing

Sms marketing

Email campaigns

Chatbot integration

Data insights

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Whatsapp Chat by SC

8.2

1 Reviews

Maximize Customer Engagement Show more

Whatsapp Chat by SC is a powerful tool designed to elevate customer engagement for your Shopify store. Seamlessly integrating with WhatsApp, this app allows you to connect with customers in real-time, helping to convert more visitors into loyal customers through instant, personalized support. With Social Chat, you can foster stronger customer relationships, enhancing satisfaction and loyalty by utilizing WhatsApp's intuitive communication platform. The app enables you to streamline your customer service processes, drastically reducing response times and boosting overall efficiency. Additionally, you can strategically display WhatsApp icons and chat buttons on both mobile and desktop platforms using triggers and targeting. Experience an improvement in your sales and customer service by trying Social Chat today, and unlock the power of WhatsApp for your business success.

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Real-time whatsapp chat

Direct connection with representatives

No automated bots

Customizable whatsapp numbers

Pre-filled tailored messages

Human interaction

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AiTrillion

$40.83 / Month

Boost customer engagement with automated email, SMS, and web push marketing. Show more

AiTrillion is your all-in-one solution to transform Email, SMS, and Web Push Marketing through innovative workflow automation. This app empowers businesses to engage with customers and expand their audience using tools like newsletters, custom popups, and exit-intent popups. With its comprehensive customer segmentation capabilities, AiTrillion enables personalized communications and detailed analytics to refine marketing strategies. Keep your customers informed about special offers, essential updates, and key dates effortlessly using a user-friendly announcement bar equipped with a timer. Experience a revolution in your email marketing campaigns with AiTrillion’s intuitive features designed to enhance customer engagement and retention. Utilize smart SMS campaigns with advanced segmentation and automate your communications for maximum effectiveness. Additionally, gain valuable insights into visitor behavior with AiTrillion Engage, ensuring your marketing strategies are both efficient and impactful.

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Customer segmentation

Automated workflows

Email marketing

Web push notifications

Sms campaigns

Visitor analytics

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AssistAi: Your AI Advantage

$149-$449 / Month

Boosts customer support with instant AI-driven responses and engagement. Show more

AssistAi: Your AI Advantage is an intelligent chatbot designed to revolutionize customer support on your website. This app allows businesses to automate responses to common customer inquiries, significantly reducing the need for manual intervention and saving valuable time for merchants. By offering 24/7 support, AssistAi enhances customer satisfaction and engagement with personalized interactions, ensuring a smooth and seamless shopping experience. This tool is ideal for businesses aiming to streamline communication and boost user interaction. With easy integration into your existing website, setting up AssistAi is hassle-free, allowing businesses to benefit from quick, automated customer support instantly. By driving engagement and providing quicker responses, AssistAi empowers companies to improve their customer service efficiently.

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Easy integration

24/7 support

Instant responses

Automates support

Enhances engagement

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Agent WordLift

Your AI-Powered SEO and Customer Engagement Assistant Show more

Agent WordLift is an innovative AI-powered application tailored to fit your unique brand identity and needs, utilizing your Knowledge Graph and exclusive SEO data. This intelligent assistant automates a variety of SEO tasks, freeing you from the repetitive grind and allowing you to concentrate on strategic initiatives. By generating high-quality, brand-consistent content, it ensures your messaging is always on-point and engaging. Agent WordLift also provides insightful analytics, offering actionable recommendations to optimize your online presence and drive growth. With its focus on efficiency, it helps save valuable time, empowering you to enhance customer engagement and expand your digital footprint effectively.

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Actionable insights

Automates seo tasks

Generates content

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AILeadAgent.com

Automate lead capture, customer engagement, and appointment scheduling 24/7 Show more

AILeadAgent.com is an innovative application designed to streamline customer service operations and schedule appointments efficiently for businesses. By harnessing advanced AI technology, the app intelligently manages customer inquiries, providing automated, accurate responses to enhance customer satisfaction and reduce wait times. It seamlessly integrates with existing communication platforms, ensuring smooth interactions and support for customers at any time. The app's appointment booking feature is robust and user-friendly, allowing businesses to optimize their schedules and improve operational productivity. Additionally, AILeadAgent.com offers customizable settings, enabling businesses to tailor responses and booking processes to align with their brand's voice and customer service standards. This comprehensive solution is ideal for companies looking to enhance efficiency, improve customer engagement, and free up valuable human resources for more strategic tasks.

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Customer engagement

Appointment scheduling

Lead capture automation

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Myestro AI

The Future of Customer Engagement: AI-Driven and Hyper-Personalized Show more

Myestro AI is an innovative platform designed to enhance the productivity and efficiency of sales and marketing teams through the power of AI. The app introduces its first AI worker, Emma, a Cross-channel Campaign Strategist who specializes in planning, executing, and optimizing customer outreach campaigns to maximize ROI. Emma is a valuable asset for small to medium-sized businesses (SMBs), addressing common challenges such as limited budgets, time constraints, and complex tech stacks. By automating campaigns and streamlining workflows, Emma alleviates the pressure caused by inefficient manual processes and the lack of skilled talent, allowing teams to focus on strategic growth. With Myestro AI, businesses can achieve their customer engagement, retention, and growth objectives more effectively.

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Ai-driven personalization

Campaign optimization

Cross-channel strategies

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ZEPIC

AI-infused customer engagement platform Show more

ZEPIC is a cutting-edge Customer Engagement Platform designed to revolutionize the way businesses interact with their customers. Powered by Zenie AI, it seamlessly integrates with existing systems to unify customer data, offering a comprehensive 360-degree view that enhances audience segmentation and campaign precision. ZEPIC automates multi-channel marketing efforts, making it easier for businesses to create and manage personalized campaigns that resonate with diverse audiences. Its user-friendly interface ensures that even those without technical expertise can craft impactful marketing strategies that drive tangible results. The platform's rich insights empower marketers to make informed decisions, optimizing customer interactions across all touchpoints. Suitable for businesses of all sizes, ZEPIC not only streamlines operations but also accelerates growth by delivering unparalleled customer experiences.

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Actionable insights

Intelligent segmentation

Data unification

360-degree customer view

Hyper-personalized experiences

Cross-channel automation

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WhatsAppy ‑ WhatsApp Button

$3 / Month

2 Reviews

Geo located agents allow tailored engagement with customers Show more

WhatsAppy - WhatsApp Button is a powerful app designed to seamlessly integrate a customizable call-to-action button into your storefront, boosting customer interactivity and support efficiency. This app allows merchants to craft an initial pre-filled message, making first contact with customers straightforward and engaging. With the option to add multiple numbers and assign agents to specific countries, businesses can tailor responses to suit diverse customer needs effectively. WhatsAppy also provides essential analytics by tracking button clicks, revealing customer locations, devices, and conversion rates from clicks to message sends. Enhanced features, such as the ability to upload profile pictures for agents and geographically target numbers, ensure a personalized interaction for each customer. Merchants can customize the button's placement, icon size, colors, appearance on mobile, and more for a consistent and appealing brand experience. Overall, WhatsAppy empowers businesses to improve customer communication through seamless integration and strategic insights.

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Click tracking

Customizable button

Geo targeting

Multiple agents

Pre-filled message

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