Ecwid Customer engagement apps 2025

Custom Redirect for “Thank You” Page

6.5

6 Reviews

Direct customers to curated pages post-purchase for enhanced engagement. Show more

Custom Redirect for "Thank You" Page is a versatile app designed to enhance customer experience by personalizing the post-purchase journey. Instead of the default redirection to your storefront, this app allows you to redirect customers to a destination of your choice after they complete a purchase. Whether you want to offer a discount coupon, showcase featured products, promote your company blog, or drive traffic to your Facebook page, this app provides the flexibility to do so. By customizing the "Thank You" page experience, you can engage customers in a more meaningful way and encourage repeat business. This seamless integration not only enriches customer interaction but also provides an opportunity to highlight additional value, reinforcing brand loyalty and satisfaction. Implementing Custom Redirect for "Thank You" Page can transform a simple acknowledgment into a strategic touchpoint for customer retention and growth.

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Targeted engagement

Custom thank-you

Post-purchase redirect

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Smartarget Popup

(1/5)

1 Reviews

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"Engage customers with customizable popups for promos and announcements." Show more

The Smartarget Popup app is designed to effectively capture your customers' attention with customizable popups, ensuring they see your important announcements, promotions, and product launches. It's the perfect tool for enhancing visibility on your website, whether accessed via mobile or desktop, with a straightforward and user-friendly setup process that requires no coding knowledge. In just a few minutes, you can configure and deploy visually appealing popups tailored to match your website’s theme by selecting custom colors and incorporating relevant images. These engaging popups won't just inform but will also engage visitors, helping to drive awareness and action. With the Smartarget Popup app, never worry about your customers missing out on key updates or offers again, benefiting from a seamless integration that respects their browsing experience across all devices.

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Customizable popups

Mobile and desktop

Promotion announcements

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Constant Contact via Zapier

8.2

1 Reviews

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Connect and automate email marketing with Constant Contact via Zapier. Show more

Constant Contact via Zapier is a seamless integration that enhances your email marketing efforts by connecting Constant Contact with Ecwid by Lightspeed. This app leverages the powerful yet user-friendly email marketing capabilities of Constant Contact, allowing you to create professional emails using ready-made templates. With automated features like triggered email series and welcome emails, you can effectively engage your customers and track their interactions with your emails in real-time. Using Zapier, an online automation tool, you can easily connect Constant Contact with Ecwid by Lightspeed. By setting up a Zap, you can automate the transfer of new customer information directly into Constant Contact, ensuring you can communicate with your audience whenever necessary. This integration streamlines your marketing processes, helping you maintain engaging and consistent communication with your customers. For detailed guidance, Zapier provides comprehensive instructions on setting up and connecting Constant Contact to optimize your email marketing strategies efficiently.

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Automate email marketing

Use email templates

Track audience interaction

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WhatsApp Chat, Facebook Messenger, Call Button, Email & 20+ Chat Buttons: Chaty

6.5

14 Reviews

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"Boost customer engagement via customizable multi-channel communication widget." Show more

Chaty is a versatile communication app designed to enhance customer connection by integrating various popular chat channels into one easy-to-use widget. With support for over 20 communication platforms, including WhatsApp and Facebook Messenger, Chaty allows customers to engage with your business using the channels they already trust and use daily. The app requires no external accounts, making setup seamless and user-friendly. Chaty offers a fully customizable widget that can be tailored to match your website’s design, with options to adjust colors, size, and position, as well as adding custom images and call-to-action messages. Whether on mobile or desktop, Chaty ensures a consistent and appealing user experience by allowing different channel displays for each. Pro users can also leverage advanced features like Google Analytics tracking and custom targeting rules to refine their customer engagement strategies. Visit the DEMO store to see Chaty in action and explore its potential for increasing your sales and leads.

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Google analytics tracking

Customizable communication widget

20+ chat channels

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Netcore Customer Engagement

9.1

9 Reviews

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Customer retention using omni-channel marketing communication Show more

Netcore Cloud is a powerful marketing solution designed to elevate your Shopify store's reach with an advanced omni-channel approach. Effortlessly integrate over nine communication channels, including email, SMS, WhatsApp, RCS, app notifications, and web notifications, to provide a seamless customer experience. The app utilizes Generative AI technology for sophisticated customer segmentation, insightful predictions, and dynamic content generation, ensuring your marketing efforts are both personalized and effective. With features like AMP Emails, interactive nudges, user walk-throughs, detailed dashboards, and attention-grabbing web pop-ups, you can craft unique experiences for your customers. Ideal for merchants seeking a comprehensive marketing technology solution, Netcore Cloud focuses on driving customer conversions, improving retention rates, and enhancing personalization. Gain a 360° view of your customers and optimize every interaction with AI-driven insights and recommendations. Perfect for businesses aiming to streamline and enhance their digital marketing strategy.

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Push notifications

Customer segmentation

Actionable insights

User segmentation

Omni-channel integration

Content generation

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ActiveCampaign

(3.2/5)

25 Reviews

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Automate and personalize customer engagement across various channels effortlessly. Show more

ActiveCampaign is a comprehensive customer experience automation (CXA) platform designed for businesses of all sizes to enhance customer engagement across multiple channels. It serves over 180,000 businesses in more than 170 countries, providing access to hundreds of pre-built automations that seamlessly integrate email marketing, CRM, and machine learning. This integration fosters powerful segmentation and personalization strategies across social media, email, messaging, chat, and text. By eliminating the traditional silos between email marketing and CRM tools, ActiveCampaign enables businesses to automate authentic and personalized customer experiences. With over 870 integrations, including BigCommerce, Square, and Salesforce, the platform offers versatile functionality to meet diverse business needs. As a result, companies can improve customer interactions and streamline their marketing efforts for increased efficiency and effectiveness.

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Social media engagement

Email marketing integration

Pre-built automations

Cross-channel personalization

Customer engagement automation

Crm capabilities

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Rivet

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"Optimize fan engagement through data-driven insights for artists." Show more

Rivet is an innovative app dedicated to transforming how artists manage their customer relationships by harnessing BigCommerce order data. By integrating fan purchase information with social media interactions and event attendance, Rivet builds a comprehensive profile of fan engagement. This empowers artists to effectively segment their audience, pinpointing highly active fans for more personalized outreach. Moreover, Rivet leverages A.I. to analyze fan behaviors alongside release schedules, offering strategic recommendations for merchandise, promotional tactics, and tailored discounts. These insights are meticulously crafted to enhance engagement, driving more traffic to artists' BigCommerce stores. Ultimately, Rivet fosters a more dynamic and financially rewarding connection between artists and their fans.

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Data-driven insights

Personalized discounts

Audience segmentation

A.i.-based recommendations

Fan purchase tracking

Social media analysis

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Quizell AI Quiz & Form Builder

$15-$199 / Month

9.2

70 Reviews

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Personalized quizzes and forms for better customer engagement Show more

Quizell AI Quiz & Form Builder is an innovative app designed to enhance your e-commerce experience through AI-powered product recommendation quizzes, funnels, and form-building tools. Acting as digital sales representatives, these interactive solutions improve customer engagement and satisfaction by accurately pairing users with the best product options. With every quiz and form interaction, valuable lead data is collected, enabling businesses to refine their marketing strategies and reduce product returns effectively. The app's 24/7 lead capture capability ensures continuous data collection and insights, transforming customer interactions into growth opportunities. Thanks to a user-friendly, no-code, drag-and-drop builder, creating quizzes, funnels, and forms has never been easier. Expand your marketing reach with engaging opt-in forms and quiz sign-ups, while seamless integration with platforms like Klaviyo, Mailchimp, OmniSend, and HubSpot offers extended functionality. Let Quizell help you gather meaningful insights to optimize your strategic approach, captivate your audience, and drive sales.

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Mobile-friendly design

Real-time analytics

Product recommendations

Personalized quizzes

Custom form builder

E-commerce integration

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SAP Emarsys Marketing Platform

(1/5)

1 Reviews

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Omnichannel Customer Engagement, Accelerate Business Outcomes Show more

SAP Emarsys Marketing Platform is designed for fast-growing e-commerce brands on Shopify Plus seeking to achieve swift, targeted business outcomes. By automating highly personalized and engaging omnichannel customer experiences, Emarsys enables brands to connect seamlessly with their audience across various channels. The platform offers a fast and easy onboarding process, allowing businesses to integrate products, customers, orders, web behaviors, and Shopify events without the need for development resources. Emarsys empowers users to deploy cross-channel campaigns swiftly, fostering trusted and loyal customer relationships with each interaction. With data-driven insights and analytics, the platform aids in making smart, quick decisions to drive predictable and profitable growth throughout the customer lifecycle. Its Certified App ensures users can be fully operational within days, facilitating efficient and effective marketing strategies.

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Data-driven insights

Automated personalization

Omnichannel engagement

Predictable growth

Cross-channel campaigns

Customer lifecycle management

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oodles: Chatbot, SMS & Loyalty

$20-$250 / Month

1 Reviews

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"Maximize Sales & Amplify Customer Engagement" Show more

Oodles is an innovative All-In-One app designed for Shopify merchants to enhance customer engagement and boost sales. This versatile app integrates a chatbot for efficient customer support, ensuring prompt handling of inquiries and complaints across multiple channels like Facebook, Instagram, and WhatsApp Messenger. It features a robust loyalty program aimed at increasing repeat purchases and a referral system to help expand the customer base. Seamless SMS marketing functionality drives direct communication, helping reduce cart abandonment and retaining customers effectively. Furthermore, Oodles provides advanced analytics and reporting tools for insightful decision-making and business growth. By automating and streamlining communication, this app empowers businesses to transform customer interactions, unlock additional sales opportunities, and ultimately drive revenue growth.

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Referral program

Advanced analytics

Multi-channel support

Order tracking

Sms marketing

Product upsell

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Vee24 ‑ Live Chat & Browse

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Customer Engagement Tools Under a Single Platform Show more

Vee24 - Live Chat & Browse is a cutting-edge app designed to enhance customer engagement and satisfaction through a suite of powerful communication tools. By integrating features like video chat, co-browsing, secure sharing, online appointments, and chatbots, Vee24 provides an all-in-one platform that facilitates seamless interaction between businesses and customers. This app is particularly beneficial for retailers looking to bridge the gap between online and in-person experiences, helping them to boost conversion rates. Vee24 is easy to implement with a straightforward JavaScript setup, allowing businesses to quickly leverage its capabilities. Users can add the app to their store in just a few seconds and manage multiple customer interactions simultaneously from a single interface. With the ability to navigate the user interface alongside customers, Vee24 ensures that support and service are both personalized and efficient.

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Easy setup

Secure sharing

Chatbots

Video chat

Co-browsing

Online appointments

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Factoreal: Customer Engagement

$58-$70 / Month

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Omni-channel Marketing: Email, SMS, WhatsApp, Chatbot, & more Show more

Factoreal: Customer Engagement is a comprehensive platform designed to enhance your e-commerce business by effectively engaging with customers. It equips you with advanced tools to reach out to new clients, expand your consumer base, and foster brand loyalty to ultimately drive revenue growth. By automating hyper-personalized lead generation across multiple channels such as email, SMS, and WhatsApp, Factoreal accelerates your business outcomes. Seamlessly integrate with Shopify in just one click for streamlined operations. Benefit from cross-channel journey orchestration and automation, enabling efficient customer interactions across various platforms including social media and chat bots. Leverage powerful segmentation and personalization features alongside intelligent data and insights to refine your marketing strategies and maximize customer engagement.

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Segmentation tools

Whatsapp marketing

Sms marketing

Email campaigns

Chatbot integration

Data insights

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Whatsapp Chat by SC

9.1

1 Reviews

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Maximize Customer Engagement Show more

Whatsapp Chat by SC is a powerful tool designed to elevate customer engagement for your Shopify store. Seamlessly integrating with WhatsApp, this app allows you to connect with customers in real-time, helping to convert more visitors into loyal customers through instant, personalized support. With Social Chat, you can foster stronger customer relationships, enhancing satisfaction and loyalty by utilizing WhatsApp's intuitive communication platform. The app enables you to streamline your customer service processes, drastically reducing response times and boosting overall efficiency. Additionally, you can strategically display WhatsApp icons and chat buttons on both mobile and desktop platforms using triggers and targeting. Experience an improvement in your sales and customer service by trying Social Chat today, and unlock the power of WhatsApp for your business success.

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Real-time whatsapp chat

Direct connection with representatives

No automated bots

Customizable whatsapp numbers

Pre-filled tailored messages

Human interaction

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AiTrillion

$40.83 / Month

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Boost customer engagement with automated email, SMS, and web push marketing. Show more

AiTrillion is your all-in-one solution to transform Email, SMS, and Web Push Marketing through innovative workflow automation. This app empowers businesses to engage with customers and expand their audience using tools like newsletters, custom popups, and exit-intent popups. With its comprehensive customer segmentation capabilities, AiTrillion enables personalized communications and detailed analytics to refine marketing strategies. Keep your customers informed about special offers, essential updates, and key dates effortlessly using a user-friendly announcement bar equipped with a timer. Experience a revolution in your email marketing campaigns with AiTrillion’s intuitive features designed to enhance customer engagement and retention. Utilize smart SMS campaigns with advanced segmentation and automate your communications for maximum effectiveness. Additionally, gain valuable insights into visitor behavior with AiTrillion Engage, ensuring your marketing strategies are both efficient and impactful.

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Customer segmentation

Automated workflows

Email marketing

Web push notifications

Sms campaigns

Visitor analytics

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AssistAi: Your AI Advantage

$149-$449 / Month

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Boosts customer support with instant AI-driven responses and engagement. Show more

AssistAi: Your AI Advantage is an intelligent chatbot designed to revolutionize customer support on your website. This app allows businesses to automate responses to common customer inquiries, significantly reducing the need for manual intervention and saving valuable time for merchants. By offering 24/7 support, AssistAi enhances customer satisfaction and engagement with personalized interactions, ensuring a smooth and seamless shopping experience. This tool is ideal for businesses aiming to streamline communication and boost user interaction. With easy integration into your existing website, setting up AssistAi is hassle-free, allowing businesses to benefit from quick, automated customer support instantly. By driving engagement and providing quicker responses, AssistAi empowers companies to improve their customer service efficiently.

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Easy integration

24/7 support

Instant responses

Automates support

Enhances engagement

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Voyado Engage (BETA)

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Omnichannel orchestration for seamless customer engagement across all platforms. Show more

Voyado Engage (BETA) is a cutting-edge app designed to revolutionize your interaction with customers by providing seamless omnichannel orchestration. By integrating with your BigCommerce store, it facilitates the collection of valuable customer data, enabling you to craft personalized experiences across all sales and marketing channels. This app supports multiple markets and brands, ensuring that each interaction is consistent and aligned with your overarching strategy. With Voyado Engage, you can leverage data from customer interactions with both products and campaigns to create a unified and engaging experience. The app is crafted to streamline your operations, allowing for cohesive brand communication regardless of the channel or market. Whether you are engaging customers through email, social media, or in-store interactions, Voyado Engage positions you to deliver a superior, data-driven experience.

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Data integration

Omnichannel orchestration

Unified experience

Multimarket support

Brand management

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Agent WordLift

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Your AI-Powered SEO and Customer Engagement Assistant Show more

Agent WordLift is an innovative AI-powered application tailored to fit your unique brand identity and needs, utilizing your Knowledge Graph and exclusive SEO data. This intelligent assistant automates a variety of SEO tasks, freeing you from the repetitive grind and allowing you to concentrate on strategic initiatives. By generating high-quality, brand-consistent content, it ensures your messaging is always on-point and engaging. Agent WordLift also provides insightful analytics, offering actionable recommendations to optimize your online presence and drive growth. With its focus on efficiency, it helps save valuable time, empowering you to enhance customer engagement and expand your digital footprint effectively.

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Actionable insights

Automates seo tasks

Generates content

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AILeadAgent.com

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Automate lead capture, customer engagement, and appointment scheduling 24/7 Show more

AILeadAgent.com is an innovative application designed to streamline customer service operations and schedule appointments efficiently for businesses. By harnessing advanced AI technology, the app intelligently manages customer inquiries, providing automated, accurate responses to enhance customer satisfaction and reduce wait times. It seamlessly integrates with existing communication platforms, ensuring smooth interactions and support for customers at any time. The app's appointment booking feature is robust and user-friendly, allowing businesses to optimize their schedules and improve operational productivity. Additionally, AILeadAgent.com offers customizable settings, enabling businesses to tailor responses and booking processes to align with their brand's voice and customer service standards. This comprehensive solution is ideal for companies looking to enhance efficiency, improve customer engagement, and free up valuable human resources for more strategic tasks.

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Customer engagement

Appointment scheduling

Lead capture automation

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Myestro AI

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The Future of Customer Engagement: AI-Driven and Hyper-Personalized Show more

Myestro AI is an innovative platform designed to enhance the productivity and efficiency of sales and marketing teams through the power of AI. The app introduces its first AI worker, Emma, a Cross-channel Campaign Strategist who specializes in planning, executing, and optimizing customer outreach campaigns to maximize ROI. Emma is a valuable asset for small to medium-sized businesses (SMBs), addressing common challenges such as limited budgets, time constraints, and complex tech stacks. By automating campaigns and streamlining workflows, Emma alleviates the pressure caused by inefficient manual processes and the lack of skilled talent, allowing teams to focus on strategic growth. With Myestro AI, businesses can achieve their customer engagement, retention, and growth objectives more effectively.

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Ai-driven personalization

Campaign optimization

Cross-channel strategies

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Customer Surveys ‑ BYG

8.2

3 Reviews

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Boost customer engagement with Post Purchase Surveys & Upsells Show more

BYG ‑ Thank You Page Survey is a powerful tool designed to boost your sales by integrating seamless upsell opportunities on your thank you page. Easily create engaging upsell offers with its intuitive drag-and-drop editor, encouraging customers to make additional purchases and strengthening their connection with your brand. The app supports maximizing your average order value (AOV) by suggesting relevant products and invites customers to join your Facebook community, fostering deeper engagement. With features like one-click upsell, customers can enhance their orders without re-entering payment details, simplifying the purchase process. BYG also offers customizable offers tailored to individual customer preferences, cart contents, and product criteria, ensuring a personalized upselling experience. Additionally, enhance customer interaction by incorporating thank you page surveys, birthday collection forms, and automatically applied discounts, all brought to you by the Social Scheduler AI Auto Post team.

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Customizable offers

One-click upsells

Drag and drop editor

Post-purchase surveys

Automatic discounts

Checkout upsell offers

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Ecwid Customer engagement apps

Related Categories

Price

Based on reviews

Showing 40 to 60 of 24 Apps

Custom Redirect for “Thank You” Page

Smartarget Popup

Constant Contact via Zapier

WhatsApp Chat, Facebook Messenger, Call Button, Email & 20+ Chat Buttons: Chaty

Netcore Customer Engagement

ActiveCampaign

Rivet

Quizell AI Quiz & Form Builder

SAP Emarsys Marketing Platform

oodles: Chatbot, SMS & Loyalty

Vee24 ‑ Live Chat & Browse

Factoreal: Customer Engagement

Whatsapp Chat by SC

AiTrillion

AssistAi: Your AI Advantage

Voyado Engage (BETA)

Agent WordLift

AILeadAgent.com

Myestro AI

Customer Surveys ‑ BYG