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Customer reviews: Form Builder by POWR

Develop by powr.io

Reviews (50)

Overall rating
4.3

What Merchants Think

Merchants generally appreciate "Form Builder by POWR" for its ease of use and the expansive range of customizable options it provides for building forms. Many users laud the app for its effectiveness in solving the typical limitations of standard form solutions with ease. However, some express dissatisfaction with the pricing model and limitations of the free version. The responsiveness and helpfulness of the customer support team are frequently highlighted as outstanding.

Key Strengths

  • Extensive customization options with user-friendly interface.
  • Helpful and responsive customer support, often mentioned by name, including Richcarde and Irina.
  • Efficient integration with platforms like BigCommerce.
  • Ability to collect and manage data effectively, including integration capabilities with tools like Google Sheets.

Common Concerns

  • Limitations on the free version, with aggressive paywalls pushing towards paid subscriptions.
  • Issues with account management and payment processing reported by several users.
  • Concerns over the functionality with newer themes and scripts in BigCommerce.
  • Some merchants reported forms not saving correctly or account access issues.

Final Thoughts

"Form Builder by POWR" receives mixed feedback from its users. Many are enthusiastic about its versatility and the robust support provided by the team, making it a valuable tool for those in need of customized form solutions. However, the pricing structure and limitations of the free version can be a significant drawback for some users. Overall, it serves as a powerful tool for businesses that require extensive form functionalities but necessitates an investment to access its full capabilities.

adm...com

Jun 25, 2019  on Bigcommerce

Cool - Nice app integration, although it could be much better, and more intuitive if it had more and better option boxes such as a simple 'Auto-Generated Number' box script that starts with 2-5 numbers of your choice and goes synchronously after that like other free Apps have. It could have the ability to build agreements if certain other fields were added, or RMA forms as described above with synchronous numbers. Also the form email that goes to the customer always ends up in their JUNK email box, which creates support call trouble, which defeats the purpose of the needed App,..which is to cut down on calls by simple automation. In my opinion its ok for now, but could be easily made much better especially for the monthly price we pay for Business that other form builder app do free until going over a certain amount of uses. Basically it needs to be made better for the continued price, and could be a good App integration tool.

cbi...com

May 15, 2019  on Bigcommerce

Review - The form works great. My only issue is that the Account information doesn't get updated (i.e. the name, etc) and so Powr keeps being displayed as the Sender.

cus...com

Jan 06, 2019  on Bigcommerce

Best App! - I've been using this app for about 1 year and have ahd no problems. I am with their free package as of right now but will be upgrading soon! You guys rock!

sal...com

Jul 11, 2018  on Bigcommerce

Great Free Form Builder - I've been using this Form builder for Estimate Request Forms since 2016 in our first store, now just opened up a new store and we integrated it with no hesitation. It has all we need and our customer use it a lot, very simple and user friendly. Highly recommended

kho...com

Jul 03, 2018  on Bigcommerce

Aggressively restricted - Aggressively paywalled features, over the top branding "free website tools." over all too much manipulation trying to push you to their over priced pay model ($15 a month?) to warrant spending any time testing it in free mode.

Rob Longenecker

May 23, 2018  on Bigcommerce

Great form builder - Easy to use, packed with features - I was able to create a nice form, send it to multiple emails on submission, and even put the entries into my Google Sheet... It could not have been any easier. Yes, I had to upgrade... But come on folks, it's $16 a month. To have any developer/freelancer do this for you would cost much more. The value provided by the app is great - I was even able to customize the way it looked so it 100% matched our BigCommerce store. POWr, keep it up. You provide a great service and you satisfied our need for much less than what we could have done it for ourselves. And at the end of the day, that's what most matters - Saving my time and my money providing a great service.

Bok Steynberg

May 23, 2018  on Bigcommerce

Terrible App, Worst Service - SCAM - I deeply regret using this app. POWr trick you into upgrading in order to have basic form functions. And then nothing works with the latest BigCommerce themes and scripts. Customer service is by far the worst I have ever experienced with a software company. Only answer they have is that the forms are not compatible with some of my scripts. So I immediately ask for a refund and they claim it is against company policy to give any refunds. How are you suppose to know whether this will work for you or not. A big scam is all I can say.

ub2...com

May 06, 2018  on Bigcommerce

Awesome product - THis is a great form builder. Combined with the many other apps they make, POWr has a great value and a ton of customization. I love how my forms look-- SO much better than the ones that come with BC. Thanks for a great app and even better support!

wil...com

Feb 19, 2018  on Bigcommerce

THis is not a free app. - I tried multiple times to make a simple form. I could not even make one with 4 lines. The program continually freezes. If you do not upgrade you can not even make one simple form to test it. I would be happy to have bought it after a simple4 line test. This App is horrible)))

via...com

Sep 23, 2016  on Bigcommerce

This app is a must-have! - After trying to modify the standard BigCommerce contact form, I gave up and tried out this app. I was so frustrated, and this app solved all of my problems! Thank you for designing an awesome app, it fixes everything I didn't like about the standard contact forms!!!

dav...com

Sep 15, 2016  on Bigcommerce

Awesome functionality and support! - Having easily configurable and CSS modifiable forms has been a lifesaver. POWr went above and beyond in helping me configure the forms for my site. Highly recommended!

inf....ca

Sep 03, 2015  on Bigcommerce

AWESOME FORM BUILDER! -

After trying jotforms and another 3rd party form builder I tried this application and it worked like a dream. Love it!

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