What Merchants Think

Merchants generally appreciate "Form Builder by POWR" for its ease of use and the expansive range of customizable options it provides for building forms. Many users laud the app for its effectiveness in solving the typical limitations of standard form solutions with ease. However, some express dissatisfaction with the pricing model and limitations of the free version. The responsiveness and helpfulness of the customer support team are frequently highlighted as outstanding.

Key Strengths

• Extensive customization options with user-friendly interface.
• Helpful and responsive customer support, often mentioned by name, including Richcarde and Irina.
• Efficient integration with platforms like BigCommerce.
• Ability to collect and manage data effectively, including integration capabilities with tools like Google Sheets.

Common Concerns

• Limitations on the free version, with aggressive paywalls pushing towards paid subscriptions.
• Issues with account management and payment processing reported by several users.
• Concerns over the functionality with newer themes and scripts in BigCommerce.
• Some merchants reported forms not saving correctly or account access issues.

Final Thoughts

"Form Builder by POWR" receives mixed feedback from its users. Many are enthusiastic about its versatility and the robust support provided by the team, making it a valuable tool for those in need of customized form solutions. However, the pricing structure and limitations of the free version can be a significant drawback for some users. Overall, it serves as a powerful tool for businesses that require extensive form functionalities but necessitates an investment to access its full capabilities.