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Customer reviews: Form Builder by POWR

Develop by powr.io
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Reviews (50)

Overall rating
4.3

What Merchants Think

Merchants generally appreciate "Form Builder by POWR" for its ease of use and the expansive range of customizable options it provides for building forms. Many users laud the app for its effectiveness in solving the typical limitations of standard form solutions with ease. However, some express dissatisfaction with the pricing model and limitations of the free version. The responsiveness and helpfulness of the customer support team are frequently highlighted as outstanding.

Key Strengths

  • Extensive customization options with user-friendly interface.
  • Helpful and responsive customer support, often mentioned by name, including Richcarde and Irina.
  • Efficient integration with platforms like BigCommerce.
  • Ability to collect and manage data effectively, including integration capabilities with tools like Google Sheets.

Common Concerns

  • Limitations on the free version, with aggressive paywalls pushing towards paid subscriptions.
  • Issues with account management and payment processing reported by several users.
  • Concerns over the functionality with newer themes and scripts in BigCommerce.
  • Some merchants reported forms not saving correctly or account access issues.

Final Thoughts

"Form Builder by POWR" receives mixed feedback from its users. Many are enthusiastic about its versatility and the robust support provided by the team, making it a valuable tool for those in need of customized form solutions. However, the pricing structure and limitations of the free version can be a significant drawback for some users. Overall, it serves as a powerful tool for businesses that require extensive form functionalities but necessitates an investment to access its full capabilities.

jma...com

Feb 10, 2025  on Bigcommerce

So many options - This app provides so many options for our form builders. we needed a lot of special customization. The team, specifically Richcarde, has been great to work with.

sha....nz

Nov 19, 2024  on Bigcommerce

helped me with my popup - Luis did a great job getting my app sorted.

esc...com

Mar 04, 2024  on Bigcommerce

Very helpful - The app is very easy to use and the technical support is extremely helpful!

udd...com

Feb 29, 2024  on Bigcommerce

Great experience with staff - Richcarde and the team were very helpful

rob...com

Aug 01, 2023  on Bigcommerce

Great Support - Thanks for your help and solving the issues fast!

ail...org

Jul 28, 2023  on Bigcommerce

Great Support - Richardcarde M provided attentive support and stood by until my issue was resolved. Much appreciated to get this kind of care.

bla...com

Jul 20, 2023  on Bigcommerce

customer support - I was having trouble accessing my billing and reached out to support via their on site message service. They were quick to response and very helpful with resolving my issue in a timely manner.

ste...net

Jul 07, 2023  on Bigcommerce

Customer Support - Very responsive customer service- thanks for having a competent human on the other end

ch....com

May 01, 2023  on Bigcommerce

Awesome POWR Form Builder Tech Support - Helped me with billing and account and app cleanup. He Gave me info of how to fix my site. A++

mat...com

Apr 11, 2023  on Bigcommerce

Wonderful app - The best form app out! Every other one sucks, don't even bother. Easy to use, and looks nice.

dig...com

Mar 10, 2023  on Bigcommerce

Awesome Tech Support - Their tech support always resolves your issues promptly. The app is straightforward to use.

adm...com

Feb 28, 2023  on Bigcommerce

Great Support - We have been using this app for our BigCommerce site for a number of years. We are switching platforms and needed help with the transition and transfer of data. Richarde, was very helpful and resolved the issue quickly and efficiently. Very pleased with the app and the support received.

eco....nz

Feb 07, 2023  on Bigcommerce

Supportive team - I was impressed with the level of help from the support team. They were helpful in answers all my questions I had on the platform.

ben...com

Jan 17, 2023  on Bigcommerce

Support - Irina - The support team are fantastic, we experienced a problem with our forms and Irina responded very quickly and had resolved the issue straight away. Very pleased with the support.

dav...com

Nov 24, 2022  on Bigcommerce

Support - I was very impressed with the support I got from Richcarde M. I needed some help with some technical issues and it was resolved right away.

tim....io

Nov 07, 2022  on Bigcommerce

TESTING REVIEW LINK - TESTING REVIEW LINK

inf...com

May 23, 2022  on Bigcommerce

Great Support - The support is great. I got an answer in the next day (not hurry inquiry).

myh...com

Nov 30, 2021  on Bigcommerce

This is very useful -

mla...com

Nov 29, 2021  on Bigcommerce

I love this app! - I love this app!

[email protected]

Oct 27, 2021  on Bigcommerce

Locked out - When we got locked out of our account due to a different email being used, the support team were able to get us sorted within hours, even managing to merge the accounts that had been set up under under different users in the company so that it was all central .

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