Wix Customer support apps - Taranker 2024

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Live Chat & FAQ Chatway

9.9

174 Reviews

"Enhance support with live chat, FAQ, and canned responses for efficiency." Show more

Live Chat & FAQ Chatway is a versatile app designed to enhance customer service on your website by integrating an intuitive live chat widget. This tool allows businesses to display FAQs and use canned responses to address commonly asked questions efficiently. With real-time live chat support, customer concerns can be addressed swiftly, promoting a responsive and interactive customer experience. Conversations can be assigned to support agents or escalated to more experienced helpdesk representatives when necessary, ensuring that complex issues are handled appropriately. The app supports seamless interaction through mobile apps available for both iOS and Android, allowing businesses to engage with website visitors anytime and anywhere. Chatway not only provides a platform for instant feedback but also allows for easy customization and integration with platforms like Facebook Messenger. By offering personalized recommendations, discounts, and more, Chatway enhances visitor experience, fosters customer trust, and drives business success through improved engagement.

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Live chat widget

Canned responses

Proactive support

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WhatsApp & Chat Buttons: Chaty

$12.5 / Month

9.9

1,066 Reviews

"Seamlessly connect with customers across 20+ chat platforms using Chaty." Show more

Chaty is a versatile app that lets you connect with your website visitors across more than 20 popular messaging platforms, including WhatsApp, Facebook Messenger, Instagram, and Telegram. With a user-friendly interface, you can customize your chat widgets to align with your brand’s look and feel, adjusting fonts, colors, and sizes to create a seamless customer experience. Chaty’s powerful triggers and targeting rules help you offer optimal customer support and improve conversion rates by engaging visitors at the right moments. The app also features a real-time analytics dashboard, allowing you to monitor the performance and click rates of each chat button. This multi-channel platform makes you accessible to customers on their preferred chat services, enhancing engagement even after they navigate away from your site. Chaty also supports the addition of custom chat channels, ensuring you can meet the unique needs of your audience. With capabilities to track performance and derive insights, Chaty empowers businesses to fine-tune their communication strategies and expand their outreach effectively.

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Real-time analytics

Customizable widgets

Multi-channel chat

Conversion triggers

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Smartarget Click to Call

$6.25 / Month

9.7

98 Reviews

Easily connect with customers via phone; customize for your website. Show more

Smartarget Click to Call is an innovative app designed to enhance customer support on your website by making phone communication effortless and accessible. It seamlessly integrates a customizable widget that aligns with your website's style, ensuring a cohesive user experience. This app makes it incredibly easy for customers to reach out, whether they are browsing on a desktop or a mobile device, effectively bridging the gap between digital interaction and personalized phone support. By prominently displaying your phone number and allowing instant calls with just a click, it assures customers that help is always available. Additionally, the widget's features include options to display your name, role, and profile photo, so customers feel a personal connection and know exactly who they are engaging with. This service moves beyond the impersonality of emails and messaging, fostering trust and confidence in your offerings. With the Smartarget Click to Call app, providing direct, personalized support is more straightforward than ever.

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Seamless integration

Customizable widget

One-click calling

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Whatsapp Chat by Vowels

$5 / Month

9.1

365 Reviews

Customize chat widgets, optimize customer support, and track performance effortlessly. Show more

WhatsApp Chat by Vowels is a versatile app designed to enhance your website's communication capabilities by seamlessly integrating various chat platforms, including WhatsApp, directly into your site. With its user-friendly interface, you can customize chat widgets to reflect your brand’s aesthetics by adjusting fonts, colors, sizes, and placements, ensuring a cohesive visual experience for your visitors. The app goes beyond standard chat functionalities by offering advanced options to optimize conversion strategies and provide exceptional customer support, making it easier for you to connect with your audience. You can effortlessly track the performance of your chat buttons through Google Analytics and Facebook Pixel, giving you valuable insights into user interactions. Furthermore, you can manage operator availability and tailor multiple chat types to suit different customer needs, enhancing engagement and responsiveness. By allowing visitors to choose their preferred chat platform, be it WhatsApp, Facebook Messenger, or Instagram, the app ensures you are always accessible to your clients, even after they've left your website. For added flexibility, you can incorporate up to five custom chat channels, offering a personalized communication pathway tailored to your business requirements.

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Multi-platform integration

Performance tracking

Customizable chat widgets

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Instagram DM Button

$4.69 / Month

8.2

2 Reviews

"Instant Instagram DMs: Boost Engagement, Support, and Brand Presence Effortlessly." Show more

The Instagram DM Button is a powerful widget that transforms your website into a dynamic communication hub. By seamlessly integrating with Instagram, it allows visitors to send direct messages from your site, enhancing engagement and facilitating smoother communication. With the Intro Message feature, businesses can set the tone for interactions, providing prompt and personalized customer support that enriches the user experience. This widget not only drives traffic to your Instagram account, boosting your brand's presence across platforms, but also operates with mobile-first functionality by directly opening the DM screen in the Instagram app from a mobile browser. With its easy integration process, users can quickly connect their Instagram profiles without any coding, making it accessible for everyone. Whether on mobile or desktop, the Instagram DM Button is your tool for transforming your website into a conversation starter and boosting customer interactions.

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Seamless integration

Mobile optimization

Instant communication

Direct messaging

Customer interaction

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AI Chatbot | Propane Chat

$15 / Month

8

23 Reviews

"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix." Show more

Propane Chat is an advanced AI Chatbot designed to enhance customer support and boost sales by resolving up to 70% of customer queries instantly. Within just five minutes of installation, this self-training chatbot immerses itself in your website's content, ensuring it can capably answer most customer questions with precise information from your organization. Integrated seamlessly into the Wix ecosystem, you can monitor all AI interactions in real-time and step in as needed. Customize your chatbot's responses with tools like 'Chat Corrections,' Training Documents, and Response Tunings for a personalized user experience. Propane Chat offers multilingual support and features a user-friendly widget that supports live chat and automated responses. With Propane Chat, elevate your customer service to offer unparalleled, round-the-clock assistance, allowing your team more freedom to focus on complex queries and strategic tasks.

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Seamless integration

Customizable responses

24/7 support

Real-time interaction

Self-training ai

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POWR FAQ - Help Center

$2.87 / Month

Enhance customer support with customizable, searchable FAQs and interactive features. Show more

POWR FAQ - Help Center is a versatile app designed to enhance the accessibility and usability of your frequently asked questions. With a customizable search bar, users can easily sift through the FAQ sections tailored to your specifications, including alignment, labels, and icons. The app offers hover or mouse-over effects for each section, and you can even enable upvote or downvote features on responses, ensuring valuable feedback. By embedding links, images, and videos, you create a rich, interactive experience that helps customers feel informed and confident in their purchasing decisions. This tool not only aids in reducing support calls and emails but also serves as a medium to share your brand's story and values, fostering customer trust and loyalty. Additionally, by providing comprehensive product information, you can offer a personalized experience that enhances customer satisfaction and brand allegiance.

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Customer engagement

Customizable sections

Searchable faqs

Interactive features

Media embedding

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Simple FAQs

$3-$7 / Month

6.5

2 Reviews

AI-powered FAQ creation for easy setup, customization, and enhanced SEO. Show more

Simple FAQs is a versatile app designed to streamline customer support by providing a comprehensive FAQ section for your website. This feature-rich tool allows you to set up and customize an informative FAQ section in minutes, offering a variety of layout styles and customizable options to align with your brand’s aesthetic. Leveraging AI technology, Simple FAQs automatically generates and updates FAQs by extracting relevant content from your site, ensuring that users always receive the most accurate and current information effortlessly. In addition to enhancing user experience, the app significantly boosts your site's SEO, improving search engine visibility and making it easier for potential customers to discover your offerings online. It's optimized for both desktop and mobile devices, ensuring a seamless browsing experience for all users. By addressing common customer queries upfront, Simple FAQs effectively reduces the burden on your customer support team, saving valuable time and resources.

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Easy customization

Seo enhancement

Automatic updates

Mobile optimization

Ai-powered creation

WhatsApp Chat by POWR

$2.39 / Month

(2.8/5)

34 Reviews

Connect effortlessly across WhatsApp, Messenger, and Telegram for seamless support. Show more

WhatsApp Chat by POWR is a versatile app designed to enhance customer interaction by integrating seamless live chat support through WhatsApp, Facebook Messenger, and Telegram directly on your website. It allows you to tailor the chat experience with custom welcome messages and avatars, creating a personalized touch that builds trust and fosters strong first impressions. You can choose to display the chat feature to new visitors, returning users, or everyone, with customizable triggers ensuring timely engagement. The app offers extensive personalization options including custom icon images, colors, and fonts, matching your website’s aesthetic for a cohesive look. It supports multi-language text and ensures smooth, responsive performance across devices, making it accessible for diverse audiences. Real-time message delivery ensures swift and efficient communication, enhancing your customer support capabilities. Backed by the POWR Help Center, users can feel secure with access to live chat and 24/7 email support for any inquiries or issues.

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Customizable design

Real-time chat

Cross-platform messaging

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Webkul Helpdesk Support‑UVdesk

$36 / Month

7.7

19 Reviews

Customer support with social media & marketplace [eBay,amazon]

Social media integration

Ticket conversion

Marketplace integration

Service ticket management

Support workflow automation

Multi-channel support

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

Automated customer support driving customer satisfaction.

Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Chatway ‑ Live Chat Support

8.7

192 Reviews

Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

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SJ Customer Support App

A simple and effective customer support helpdesk software

Task automation

Team collaboration

Canned responses

Unified inbox

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Kim: Customer Support HelpDesk

AI Helpdesk with Customer Support Experts for growing brands Show more

Kim: Customer Support HelpDesk is an all-in-one platform designed to streamline the process of handling customer inquiries for growing brands. By integrating with multiple communication channels like Email, Chat, Messenger, and Instagram, Kim ensures that businesses can efficiently manage customer interactions without exceeding their budget. The platform leverages AI technology to assist users in drafting quick and accurate responses, reducing response time significantly. Additionally, Kim provides seamless access to vital information related to Shopify, subscriptions, and customer data, allowing support teams to deliver personalized assistance. To maintain a consistent brand voice, the app includes features for monitoring the quality of customer conversations. With Kim, brands can enhance their customer support experience, ensuring satisfaction and loyalty.

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Multi-channel inquiries

Ai response drafting

Shopify data access

Quality monitoring

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All In One Support Button

$5 / Month

One-click customer support via social media

Customizable branding

Multi-platform support

One-click access

Molin: AI Support + Sales Chat

$19-$99 / Month

7.8

1 Reviews

Save time on customer support and sell more products with AI

Product recommendations

Lead collection

Instant replies

Ai training

Boost ratings

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Chatdesk: 24/7 Support

$1000-$900 / Month

7.8

16 Reviews

Supercharge your social media sales and customer support

Integrates helpdesk tools

Answer questions cross-channel

24/7 on-demand support

Scale customer engagement

Boost conversions effortlessly

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Hoola: AI Support & Marketing

$55-$195 / Month

Automate Support requests and Marketing Campaigns via WhatsApp

Whatsapp integration

Marketing campaigns

Ai assistance

Customer communication

Automated support

H: AI Customer Support Chatbot

$25-$55 / Month

(3.6/5)

3 Reviews

Easy to setup, Chat GPT powered Sales and Support assistant.

Quick setup

Product discovery

24/7 support

Intelligent recommendations

Operational cost reduction

Complex query redirection

Panda WhatsApp‑ Chat + Support

$2.99 / Month

Instant WhatsApp Chat, Support, Help Center, Offer Discount

Live chat

Customer support

Instant whatsapp chat

Help center

Offer discounts

Abandoned cart link

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