Wix Customer experience apps 2025

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Order Merger

8

2 Reviews

"Effortlessly merge and manage orders to streamline e-commerce operations." Show more

Order Merger is an innovative app designed to streamline your e-commerce operations by merging multiple orders from the same customer into a single shipment with just one click. This tool not only enhances efficiency but also helps reduce shipping costs significantly, all while maintaining excellent customer service. With Order Merger, you can set customizable rules to decide when and how orders should be merged, tailoring the process to fit your business needs perfectly. Real-time notifications keep both you and your customers informed of every merge, ensuring transparency and improved communication. The app features an intuitive dashboard that allows you to keep track of all merged orders effortlessly. Order Merger integrates seamlessly with your store, requiring no additional accounts, and can handle any volume, from a few orders to thousands, ensuring a smoother, more profitable workflow. Transform your business operations today by connecting your store to Order Merger and start enjoying the benefits of simplified order management.

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Real-time notifications

Intuitive dashboard

Cost reduction

Easy store integration

Instant order merging

Customizable merge rules

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Hostme Reservations & Waitlist

$0.03-$152 / Month

Streamline reservations, waitlists, and events with Hostme's intuitive management system. Show more

Hostme Reservations & Waitlist is a comprehensive restaurant management app designed to streamline reservation, waitlist, and event processes. With its Advanced Reservation System, restaurants can accept bookings from their website, social media profiles, and Google, ensuring a seamless experience for diners. The Online Waitlist feature allows guests to join queues remotely, receiving phone notifications when their table is ready, offering ultimate convenience. Hostme also supports event management, enabling restaurants to create event websites, sell tickets, and manage guest flow to ensure successful occasions. A robust digital guestbook keeps all guest data readily available while maintaining privacy from competitors and third parties. The app integrates with POS systems and offers additional features like pre-ordering and online food ordering. Hostme is an all-in-one solution aimed at helping restaurant owners enhance customer service, grow their business, and efficiently manage their operations.

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Event management

Pos integration

Table management

Reservation management

Online waitlist

Digital guestbook

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Nudgify Social Proof & FOMO

$7.5-$74.17 / Month

(3.6/5)

5 Reviews

Boost conversions with real-time social proof and FOMO notifications. Show more

Nudgify Social Proof & FOMO app is designed to boost your website's trust and conversion rates by displaying dynamic notifications that engage visitors effectively. By showcasing real-time data such as sales pops, sign-ups, reviews, and visitor activities, it creates compelling Social Proof that encourages potential customers to take action. The app also leverages FOMO by displaying low stock alerts and rapid sales information, driving a sense of urgency that minimizes cart abandonment. Nudgify focuses on enhancing user experience with customizable, elegant, and non-intrusive messages that seamlessly integrate with your site's aesthetic in over 30 languages. It offers a vast library of notifications, or "Nudges," allowing you to tailor messages to highlight special offers or important announcements at critical points in the customer journey. With its ability to suggest optimal Nudges based on your specific goals and industry, Nudgify stands out by not only preventing page exits but also by improving overall customer engagement and satisfaction. Trusted by thousands of businesses, Nudgify ensures your website remains vibrant, trusted, and highly converting.

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Customizable messages

Mobile friendly

Urgency creation

Real-time notifications

Social proof nudges

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AfterShip Returns Center

Streamline returns with automation, analytics, and seamless customer experience. Show more

AfterShip Returns Center is a powerful returns management app designed for fast-growing businesses aiming to enhance their post-purchase customer experience. It simplifies the returns and exchange process by allowing customers to submit requests effortlessly using just their order number and email, eliminating the need for cumbersome email exchanges. The app improves customer satisfaction by offering prepaid shipping labels, either auto-generated or manually uploaded, ensuring a smooth returns process. With seamless integration capabilities, AfterShip Returns Center connects easily with popular carriers like UPS, USPS, DHL, FedEx, and more, streamlining logistics operations. The app also provides proactive return updates and utilizes flexible return rules to automate processes, helping businesses build brand loyalty. Through detailed analytics and reports, it gives insights into returns trends, turning potential losses into opportunities for repurchases. Ideal for businesses ready to scale, AfterShip Returns Center boosts efficiency and strengthens customer relationships.

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Courier integration

Automate returns

Prepaid shipping labels

Return label generation

Analytics & reports

Return requests portal

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Logistiq

Automate shipping workflow with delightful customer experience

Performance monitoring

Custom reports

Real-time tracking

Status tracking

Order syncing

Airway bill printing

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yayloh | Returns & Exchanges

$60-$450 / Month

7.8

11 Reviews

Save your team hours of work and improve customer experience. Show more

Yayloh | Returns & Exchanges is a seamless app designed to streamline and enhance the returns and exchanges process for online retailers. With a user-friendly interface, the app allows businesses to manage return requests efficiently, reducing operational hassles and enhancing customer satisfaction. Its real-time tracking feature ensures transparency, enabling customers to monitor the status of their returns every step of the way. Yayloh also provides insightful analytics, helping retailers identify patterns and optimize their returns policies. By automating routine tasks and simplifying communication, it reduces manual workload, allowing retailers to focus on core business areas. Overall, Yayloh is dedicated to transforming returns and exchanges into positive experiences for both retailers and their customers.

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User-friendly interface

Return automation

Customer lifetime value

Exchange handling

Time efficiency

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Shoppie AI Chatbot

Elevate customer experience with AI-powered support Show more

Shoppie AI Chatbot is an innovative solution designed for merchants aiming to enhance customer experience and drive sales growth. Its advanced AI capabilities ensure timely and personalized support, simplifying the shopping process and making it seamless for customers. By accurately understanding customer needs, Shoppie provides tailored product recommendations, leading to higher conversion rates and increased revenue. The chatbot is ideal for various industries, particularly those with a wide range of products, as it helps in managing diverse merchandise effectively. Easy integration and customization options allow businesses to adapt Shoppie to their specific requirements without hassle. Ultimately, Shoppie AI Chatbot streamlines the support process and fosters a positive shopping journey, empowering merchants to achieve significant sales growth.

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Tailored recommendations

Easy integration

Effortless customization

Ai-driven support

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Advanced PreOrder‑Partial Pay

$3.99-$17.99 / Month

7.6

261 Reviews

Enhance customer experience with Pre-Order and Partial Payment Show more

Advanced PreOrder‑Partial Pay is a powerful app designed to help merchants capture additional sales and bookings by enabling pre-orders for products that are not yet available. With its user-friendly interface, this app makes it easy for businesses to manage pre-orders and ensure their products are continuously available—even when stock is running low. The app offers the flexibility of allowing customers to make partial payments, which can incentivize purchases and reduce barriers for consumers. It also supports different variants of the same product, enhancing the versatility in product offerings. Furthermore, merchants can set pre-order availability dates and notify customers when an item is back in stock through the "Notify Me" feature. Advanced PreOrder‑Partial Pay is a valuable tool for boosting sales, particularly in managing and capitalizing on demand fluctuations.

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Partial payments

Supports variants

Simple ui

Pre-order option

In-stock notifications

Geography-based buttons

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ShipInsure Shipping Protection

7.7

21 Reviews

Give customers the option for a protected checkout experience Show more

ShipInsure Shipping Protection is a seamless solution designed to handle all your shipping-related challenges without any cost to you. It ensures peace of mind for both merchants and customers, offering comprehensive coverage for lost, damaged, or stolen orders. With over half of shoppers opting for ShipInsure, it significantly enhances the purchasing experience by instilling confidence from checkout to delivery. In the unlikely event of an issue, ShipInsure acts swiftly to refund customers or reorder from your store, effectively doubling your revenue potential. By leveraging smart technology and AI, the app reduces customer support time and costs, enhancing efficiency. Additionally, ShipInsure offers flexible pricing and revenue share options, empowering merchants to boost revenue and customer lifetime value through quick, two-minute claims resolution. Embracing a merchant-centric approach, ShipInsure aims to be a leading service in the eCommerce space.

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Protected checkout experience

Full coverage orders

Prompt refunds/reorders

Boost revenue

Smart tech support

2-minute claims resolution

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Evlop ‑ Shoppable Videos

6.3

4 Reviews

Enhance customer shopping experience with shoppable videos. Show more

Evlop ‑ Shoppable Videos is a revolutionary app designed to transform your online store by integrating interactive, shoppable videos. It allows customers to purchase products featured in the videos directly, with just one click, streamlining the buying process and boosting sales efficiency. This app enhances customer engagement by offering captivating video content that retains viewer attention and encourages interaction. Seamlessly fitting into your existing website, Evlop ensures a hassle-free integration, allowing you to focus on showcasing your products effectively. By leveraging the power of video, it provides a dynamic and immersive shopping experience that can significantly increase conversion rates. Elevate your e-commerce platform by making it not only user-friendly but also a visually enriching marketplace.

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Simple integration

One-click shopping

Enhance engagement

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Customer Photo Uploader

$1.99-$9.99 / Month

(3.3/5)

6 Reviews

Share your customers' experience in your store via photos Show more

Customer Photo Uploader is an innovative app designed to enhance the shopping experience by leveraging the power of social proof. It allows satisfied customers to showcase their experiences and upload photos of their purchases, offering potential buyers a real-life glimpse of the products in action. Businesses can encourage customer engagement and enhance product credibility by displaying these authentic user-generated images on individual product pages and highlighting the most captivating ones on the home page. Additionally, businesses have the flexibility to upload photos independently, ensuring a visually appealing and trustworthy online storefront. This app not only boosts consumer confidence in purchasing decisions but also builds a vibrant community around your brand.

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Social proof integration

Customer photo uploads

Display on product page

Showcase on home page

Real photos feedback

Display attractive photos

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Budbee

Budbee makes the online shopping experience easier!

Customization options

Zip code validation

Smart locker delivery

Live parcel tracking

Easy order processing

Multiple market support

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Smart Synonym Search

Improve Search Experience Show more

Smart Synonym Search is a cutting-edge application crafted to revolutionize the search experience for customers, providing a seamless and efficient solution to enhance user engagement on websites. With its easy end-to-end integration, this app offers an unparalleled combination of powerful features and affordability, making it the ultimate search solution for businesses aiming to boost their conversion rates. Many users often leave a site if they cannot swiftly find what they’re looking for, but Smart Synonym Search addresses this challenge by quickly identifying related search terms and synonyms. This user-friendly functionality ensures that customers can effortlessly locate products or information, ultimately increasing customer satisfaction and sales. The app also provides valuable insights through customer search reports, enabling businesses to refine their offerings based on real-time data. Whether it's fast searches or identifying synonyms, Smart Synonym Search is designed to meet and exceed customer expectations in online browsing.

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Synonym search

Fast search

Customer search report

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SmartBot ‑ Shopping Assistant

$39.99-$69.99 / Month

Unlock limitless shopping experience with our AI assistant Show more

SmartBot ‑ Shopping Assistant is your ultimate companion for an enhanced online shopping experience. Designed to streamline your shopping journey, this intuitive app helps you discover the best deals and personalized product recommendations based on your preferences and browsing history. With real-time price comparisons across multiple retailers, you'll always find the most competitive prices, ensuring you never overpay for an item. SmartBot also features an intelligent alert system that notifies you of price drops and special promotions on your favorite products. Its user-friendly interface makes navigation seamless, allowing you to effortlessly track your shopping lists and manage wishlists. Additionally, SmartBot respects your privacy by securing your data and providing full control over your personalized settings. Transform your shopping habits with SmartBot and enjoy a more convenient and efficient way to shop online.

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Personalized assistance

Ai chatbot

Multichannel integration

Customer interaction

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3D and AR Product Configurator

$1000-$650 / Month

Increase customer experience and sales with 3D and AR Show more

The 3D and AR Product Configurator is an extension designed for Shopify users that leverages the Expivi 3D eCommerce platform to enhance the shopping experience. This app allows businesses to showcase their products using advanced 3D and augmented reality (AR) technologies, enabling real-time customization, personalization, and configuration. With this tool, customers can effortlessly visualize millions of product combinations directly in their own environment, creating a more interactive and engaging shopping experience. By integrating Expivi's viewer and configurator, Shopify store owners can stay ahead of the competition by tapping into the burgeoning world of 3D eCommerce. This cutting-edge solution not only enhances product presentation but also has the potential to significantly boost sales by offering innovative visualization options. As online shopping becomes increasingly immersive, the 3D and AR Product Configurator empowers businesses to meet the rising consumer expectations for interactive product experiences.

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Real-time customization

Ar environment visualization

3d product combinations

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Stackend: Customer Community

$59 / Month

7.8

2 Reviews

Customer Community, Shoppable Blogs & Rich Customer profiles Show more

Stackend: Customer Community is a cutting-edge app for Shopify stores that enhances the online shopping experience by fostering a sense of community among users. It transforms e-commerce into a collaborative activity with features like customer feeds, comments, and personalized profiles, all seamlessly linked with your store's inventory. In a highly competitive market, Stackend emphasizes the importance of community-building as a core strategy, making customers active participants in your brand's narrative. The app supports a blog shopping feed where products are intertwined with editorial content and storytelling, offering a richer shopping experience. It also includes rich customer profiles that host microshops and personal feeds, enhancing user engagement. By enabling product comments, customers can share insights and help each other find the ideal products, boosting loyalty and fostering a sense of belonging. This community-driven approach not only invigorates your store but also turns your customer base into a powerful brand asset.

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Rich customer profiles

Blog shopping feed

Product comments

Customer community

Community shopping

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Repeat Customer Insights

$59-$249 / Month

7.8

15 Reviews

Better repeat customer retention via RFM, cohorts and segments Show more

Repeat Customer Insights is a powerful tool designed for shops selling consumer packaged goods (CPG) and other consumable items, focusing on enhancing customer loyalty and retention. The app provides an in-depth analysis of customer behavior, calculating numerous metrics to offer actionable advice for attracting and maintaining loyal customers. It intelligently segments customers, ensuring your marketing efforts reach the right audience at the most opportune times. Integration with platforms like Shopify and Klaviyo allows seamless tagging for a comprehensive view of your customer base. Team members can stay informed with scheduled email reports, keeping everyone aligned on growth opportunities. The app features dashboards that focus on loyalty, repeat purchases, and identifying downturns. With advanced segmentation techniques such as RFM analysis, it helps understand how products impact metrics like average order value (AOV), lifetime value (LTV), and repeat purchase rate (RPR). Sync these insights back to Shopify, optimizing your marketing strategy across platforms.

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Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

Automated customer support driving customer satisfaction. Show more

Aisq: Auto Customer Support is a streamlined application designed to transform your customer support experience by integrating support emails into a unified ticketing system. This powerful tool offers automated responses and action suggestions based on real-time access to customer orders, facilitating quick and informed decisions. By simplifying support management, Aisq helps businesses save valuable time and money, allowing support staff to respond and act on tickets with just one click. The app automatically generates tickets accompanied by intelligent responses and recommended actions, significantly reducing response time and enhancing customer satisfaction. Say goodbye to the tedious task of manually handling customer emails and inquiries, and embrace a more efficient approach with Aisq. Perfect for businesses looking to elevate their customer service while optimizing operational efficiency, Aisq is an essential addition to any support team.

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Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Track123 Order Tracking 3D

$9-$399 / Month

9.7

2,778 Reviews

Custom order tracker to build great order lookup experience Show more

Track123 Order Tracking 3D is a comprehensive solution designed to enhance your shipping and tracking experience. This app allows you to effortlessly create visually stunning tracking pages that keep your customers informed and engaged. By utilizing its shipment analytics dashboard, you can assess carrier performance and make informed decisions to optimize your operations. The app's order status notifications work to ease customer anxiety and build anticipation, while personalized product recommendations help drive additional sales. With a specialized Dropshipping mode, you can seamlessly hide origins and eliminate unnecessary WISMO (Where Is My Order) inquiries. Supporting over 1,700 couriers, Track123 ensures you're equipped to handle global shipping demands efficiently. Enhance customer satisfaction and boost sales with this powerful, user-friendly order tracking tool.

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Paypal tracking sync

Cross-sell recommendations

Estimated delivery date

Personalized product recommendations

Branded tracking page

Shipment analytics dashboard

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Giftship: Gift Options & More

$29.99-$899.99 / Month

7.7

303 Reviews

Premium gifting tools to power your store's gift experience Show more

Giftship: Gift Options & More is a comprehensive app designed to enhance the gifting experience on your storefront. It allows customers to send items to multiple addresses in a single checkout, improving convenience and saving time. The app features functionality to collect and automatically print personalized gift messages, and even provides a delivery date selection option. With its premium box builder and dynamic drawer cart, Giftship adds an extra layer of customization to the shopping experience. It also includes functionality blocks such as upsells, date pickers, and file uploads that can be integrated into product, cart, or checkout pages. The back-end engine efficiently manages orders with smart auto-tagging and order printing capabilities. Overall, Giftship streamlines both the front-end and back-end processes, making gifting seamless and personalized.

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Upsells integration

Delivery date option

Multiple addresses checkout

Gift message printing

Order auto-tagging

Organized functionality blocks

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