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Automate custom SMS alerts for seamless order and fulfillment updates. Show more

The miniOrange SMS Notifications app revolutionizes the way you communicate with your store customers by automating order and fulfillment notifications. It seamlessly sends updates on order creation, payment, refunds, and fulfillment changes, ensuring your customers are always informed about their purchasing journey. Say goodbye to the manual burden of keeping customers updated and embrace the efficiency of automated messaging. Additionally, the app offers a "Quick Send" feature, allowing you to craft and send custom messages to multiple customers simultaneously. This provides an extra layer of communication, enabling you to keep your customers informed beyond standard order notifications. With customizable SMS templates and round-the-clock customer support, miniOrange ensures seamless, reliable connectivity between your store and its clientele.
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Custom messages
Automated sms alerts
Quick send option

One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.
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Automatic translation
Data statistics
Multi-channel live chat
Efficient agent collaboration

Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.
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Sync shopify contacts
Unified communication
Respond via call
Respond via text
Respond via social media
Export notes
  • $19 / Month
  • Free Plan Available
7.5
66 Reviews

Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.
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Integrated crm
Visitor engagement
Real-time chat
Omnichannel communication
Live call support

"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.
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Selective page display
Instant website communication
Customizable chat triggers
  • $5-$10 / Month
  • Free Plan Available
(1/5)
1 Reviews

Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.
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Real-time data
Omni-channel integration
Ai-driven chatbots
Product card messages
Customer information access

Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.
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Whatsapp integration
Instant communication
Customizable contact button
Desktop and mobile
Flexible interface
No app required

Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.
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Customizable forms
Responsive design
Instant notifications

Enable WhatsApp chat icon for easy merchant-customer communication. Show more

SwitchCode WhatsAppChat Button is a convenient tool for merchants to seamlessly integrate a WhatsApp chat icon on their storefront, enhancing customer support accessibility. With this app, businesses can bridge communication gaps by offering instant connectivity for customers seeking assistance or inquiries. The app supports a range of customizable options, including preset, animated, and custom icons, allowing merchants to tailor the chat button to fit their brand aesthetic. By using SwitchCode, businesses can enhance user experience, streamline support interactions, and potentially increase customer satisfaction. This simple yet effective solution empowers merchants to stay connected with customers in real-time, building stronger relationships and improving service outcomes. Whether you're a small business or a large enterprise, the SwitchCode WhatsAppChat Button facilitates direct and instant communication, making it a valuable addition to any storefront.
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Custom icons
Preset icons
Animated icon

Simplify collaboration with integrated tools for productivity and communication. Show more

Google Workspace is a comprehensive suite of productivity tools designed to enhance collaboration and streamline workflow for businesses and individuals alike. It integrates all popular Google applications, such as Gmail, Google Drive, Docs, Sheets, and Meet, into a seamless, unified platform, allowing users to create, communicate, and collaborate with ease. With features like real-time editing, smart suggestions, and advanced security measures, Google Workspace boosts productivity while ensuring data protection. The platform is highly adaptable, offering customization options to meet the diverse needs of various industries and team sizes. Google Workspace also enhances connectivity with powerful AI-driven functionalities, enabling teams to interact efficiently regardless of their physical locations. With its user-friendly interface, it simplifies task management and ensures that all necessary tools are just a click away, making it easier for individuals and teams to focus on what matters most.
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Streamlined communication
Custom business email
Integrated productivity tools
Simplified collaboration
Real-time document editing
Shared calendar access

Miduoke: Unified multi-channel communication platform for seamless customer service.

Chat-like staff notes for better customer communication in BigCommerce.

Reduce RTO using COD order confirmation & address verification Show more

Shiprocket Engage is an advanced automation suite designed to optimize your order management processes effectively. This app helps you significantly reduce Return to Origin (RTO) losses, enhancing overall efficiency and profitability. With its robust features, it boosts customer engagement rates, thereby enriching brand recall and fostering customer advocacy. The app offers automated order confirmation, ensuring that your customers are always in the loop regarding their purchases. It also streamlines automated address verification and updating processes to minimize errors and delivery issues. Additionally, Shiprocket Engage facilitates the conversion of Cash on Delivery (COD) orders to prepaid, reducing financial risks. Furthermore, it empowers brands to create strategic coupon promotions to enhance customer loyalty and retention.
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Automated order confirmation
Address verification
Cod to prepaid conversion
Coupon creation
  • $34-$59 / Month
  • 14 Days Free Trial
8
2 Reviews

Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.
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Automated responses
Team collaboration
Centralized inbox
Purchase history access
Ai ticket summaries
Custom message design
  • Free Plan Available
(3/5)
1 Reviews

Streamline customer interactions with personalized, automated, multichannel communication. Show more

Intercom is a versatile customer communication platform designed to enhance the relationship between businesses and their customers. By facilitating personalized interactions, it allows companies to manage multichannel customer engagements efficiently, automate workflows, and tailor each customer experience based on insightful data. The app seamlessly integrates with Ecwid to automatically transfer customer information, ensuring you can communicate with your customers whenever needed. For businesses using Lightspeed, Intercom can be connected via Zapier, an online automation tool that bridges multiple apps and services effortlessly. By creating "Zaps" within Zapier, you can automate the process of transferring new order details and customer contact information to Intercom. Comprehensive instructions are available to guide you through connecting Intercom to your business ecosystem.
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Automated workflows
Personalized interactions
Multichannel communication
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  • Free Plan Available
(3.3/5)
24 Reviews

Klaviyo: Centralize customer data for personalized, automated marketing across all channels. Show more

Klaviyo is a cutting-edge marketing automation and customer data platform designed to empower marketers by centralizing and leveraging all of their customer data for hyper-personalized campaign delivery. Seamlessly integrating with existing tech stacks—such as shipping, loyalty programs, user-generated content, subscriptions, and helpdesk services—Klaviyo transforms scattered data into a single, reliable source. This unified data foundation enables marketers to craft and automate personalized experiences across multiple channels, including email, SMS, forms, and mobile push notifications, all from a single log-in. Trusted by innovative brands like ColourPop, Living Proof, and Citizen Watches, Klaviyo supports over 110,000 businesses in acquiring, engaging, and retaining customers while driving growth on their own terms. Its scalable and flexible infrastructure ensures that users can effortlessly expand their marketing efforts and maximize conversions and revenue. Whether you're a small startup or a well-established brand, Klaviyo offers the tools you need to deliver meaningful, personalized customer interactions.
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Centralize customer data
Automate marketing campaigns
Personalize communication channels
Integrate with tech stack
Use single data source
  • $9.85 / Month
  • Free Plan Available
  • 7 Days Free Trial
8.2
2 Reviews

Boost sales and conversion rates with automated A/B testing. Show more

Crowly: Automated A/B Testing is a revolutionary app designed to streamline and enhance A/B testing procedures. This app empowers users to effortlessly generate and test product descriptions, pricing, and more, ensuring your entire product range is optimized for maximum conversion. By simply adding and activating your products on Crowly, you can witness significant improvements in your sales performance. Crowly offers three levels of automation, providing flexibility and adaptability to cater to various testing needs and business strategies. Compatible with all types of stores, it seamlessly integrates into your existing systems. With Crowly, elevating your conversion rates through fully automated A/B testing has never been easier.
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Auto-generate descriptions
Fully automated testing
Optimize product range
Three automation levels
Universal store compatibility
  • $29-$299 / Month
  • 7 Days Free Trial
9.1
31 Reviews

Detect outages with real time alerts and automated testing Show more

Uptime – Automated Store Tests is a robust monitoring solution designed to help Shopify Plus brands like Rockport, Branch, OVO, and Kettle & Fire maintain optimal store performance. With its automated testing and downtime monitoring, Uptime quickly detects and alerts users to potential issues that could affect revenue, such as broken add-to-cart/checkout functions or malfunctioning Shopify apps. By identifying thousands of store issues, the app helps protect merchant sales, safeguard ad spending, and hasten issue resolution, ensuring a smooth shopping experience for customers. Its ease of setup and real-time alerts empower businesses to react swiftly and resolve problems in seconds. Uptime's 24/7 store monitoring system not only mitigates risks but also provides peace of mind with dedicated customer support. The app is a critical tool for merchants looking to prevent issues before they impact the customer experience, thereby saving money and maintaining customer satisfaction.
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Real-time alerts
Downtime monitoring
Automated store testing
Issue detection

Avoid lost sales with automated store testing and alerts Show more

TestCart - Automated Testing is a robust application designed to enhance the performance of your Shopify store by preventing sales loss due to unnoticed technical issues. This app is perfect for all Shopify merchants, offering comprehensive automated testing to detect problems before they impact sales. With real-time monitoring and instant alerts, TestCart ensures a seamless shopping experience for your customers, thereby safeguarding your revenue. The app features continuous 24/7 store testing, ensuring that any issues are identified and resolved promptly. Additionally, it provides instant stock alerts to maintain optimal inventory levels, thereby eliminating potential sales hurdles. Setting up TestCart is easy, with user-friendly integration that can be completed in minutes. Moreover, the app includes dedicated expert support to assist you when needed, and helps protect your advertising spend by maximizing ROI through maintaining a glitch-free store.
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Easy setup
Ad spend protection
Real-time monitoring
Stock alerts
Instant alerts
Automated store testing

Automated SMS alerts for cart recovery, order updates, and tracking. Show more

The SMS Automated Notifications app offers a seamless solution for businesses looking to enhance communication with their customers through SMS notifications. With a user-friendly setup and configuration interface, the app allows users to have full control over selecting specific SMS sending scenarios to suit their business needs. Each subscription provides 30 free messages monthly, with the option for in-app purchases of additional SMS packs. The application covers essential notification scenarios including abandoned cart recovery, which can boost revenue by approximately 12%. It also addresses the issue of cash on delivery order failures by sending confirmation SMS to increase success rates. Customers are kept informed with order tracking information once their orders are shipped, enhancing overall customer experience. Additionally, SMS notifications for paid order confirmations and cancellations ensure customers are always updated, fostering trust and encouraging repeat business.
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Order status updates
Automated sms alerts
Order cancellation notifications
Cart recovery notifications
Order tracking details
Payment confirmation alerts
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