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miniOrange SMS Notifications

miniOrange SMS Notifications

  • $45 / Month
  • Free Plan Available
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Automate custom SMS alerts for seamless order and fulfillment updates. Show more

The miniOrange SMS Notifications app revolutionizes the way you communicate with your store customers by automating order and fulfillment notifications. It seamlessly sends updates on order creation, payment, refunds, and fulfillment changes, ensuring your customers are always informed about their purchasing journey. Say goodbye to the manual burden of keeping customers updated and embrace the efficiency of automated messaging. Additionally, the app offers a "Quick Send" feature, allowing you to craft and send custom messages to multiple customers simultaneously. This provides an extra layer of communication, enabling you to keep your customers informed beyond standard order notifications. With customizable SMS templates and round-the-clock customer support, miniOrange ensures seamless, reliable connectivity between your store and its clientele.
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Custom messages
Automated sms alerts
Quick send option
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SMSify Notifications & Support

SMSify Notifications & Support

  • Free Plan Available
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Enhance customer communication with automated SMS notifications and 2-way chat. Show more

SMSify Notifications & Support is a powerful app designed to enhance customer engagement by facilitating seamless communication between merchants and their customers. This app allows businesses to send automated SMS notifications for essential order updates, such as new orders, fulfillment, cancellations, and more, ensuring that customers are always informed. With a dedicated phone number, merchants can enable two-way SMS chat, allowing for direct customer interaction, thereby building trust and improving customer satisfaction. The app offers easy customer support features, making it simple to address inquiries and enhance the shopping experience. Perfect for businesses aiming to reduce support response times, SMSify helps improve overall customer satisfaction. Additionally, SMSify streamlines the order confirmation process by sending unique links via SMS, keeping customers engaged and informed every step of the way.
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Automated sms notifications
Dedicated phone number
2-way sms chat
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WildGoose Live Chat

WildGoose Live Chat

  • Free Plan Available
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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.
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Automatic translation
Data statistics
Multi-channel live chat
Efficient agent collaboration
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Yobi Sync

Yobi Sync

  • Free Plan Available
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Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.
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Sync shopify contacts
Unified communication
Respond via call
Respond via text
Respond via social media
Export notes
Install App
WapTap: Quick Chat WhatsApp

WapTap: Quick Chat WhatsApp

  • Free Plan Available
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Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.
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Whatsapp integration
Instant communication
Customizable contact button
Desktop and mobile
Flexible interface
No app required
Install App
JivoChat Live Chat

JivoChat Live Chat

  • $19 / Month
  • Free Plan Available
7.5
66 Reviews
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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.
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Integrated crm
Visitor engagement
Real-time chat
Omnichannel communication
Live call support
Add to Site
Elfsight Facebook Chat

Elfsight Facebook Chat

  • $4.19 / Month
(3.4/5)
9 Reviews
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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.
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Selective page display
Instant website communication
Customizable chat triggers
Add to Site
Support Board ‑ Chat & Chatbot

Support Board ‑ Chat & Chatbot

  • $5-$10 / Month
  • Free Plan Available
(1/5)
1 Reviews
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Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.
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Real-time data
Omni-channel integration
Ai-driven chatbots
Product card messages
Customer information access
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Azark Shop Quick Contact Forms

Azark Shop Quick Contact Forms

  • $5.99-$49.99 / Month
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Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.
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Customizable forms
Responsive design
Instant notifications
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switchCode WhatsAppChat Button

switchCode WhatsAppChat Button

  • $3 / Month
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Enable WhatsApp chat icon for easy merchant-customer communication. Show more

SwitchCode WhatsAppChat Button is a convenient tool for merchants to seamlessly integrate a WhatsApp chat icon on their storefront, enhancing customer support accessibility. With this app, businesses can bridge communication gaps by offering instant connectivity for customers seeking assistance or inquiries. The app supports a range of customizable options, including preset, animated, and custom icons, allowing merchants to tailor the chat button to fit their brand aesthetic. By using SwitchCode, businesses can enhance user experience, streamline support interactions, and potentially increase customer satisfaction. This simple yet effective solution empowers merchants to stay connected with customers in real-time, building stronger relationships and improving service outcomes. Whether you're a small business or a large enterprise, the SwitchCode WhatsAppChat Button facilitates direct and instant communication, making it a valuable addition to any storefront.
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Custom icons
Preset icons
Animated icon
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Google Workspace

Google Workspace

  • Free App
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Simplify collaboration with integrated tools for productivity and communication. Show more

Google Workspace is a comprehensive suite of productivity tools designed to enhance collaboration and streamline workflow for businesses and individuals alike. It integrates all popular Google applications, such as Gmail, Google Drive, Docs, Sheets, and Meet, into a seamless, unified platform, allowing users to create, communicate, and collaborate with ease. With features like real-time editing, smart suggestions, and advanced security measures, Google Workspace boosts productivity while ensuring data protection. The platform is highly adaptable, offering customization options to meet the diverse needs of various industries and team sizes. Google Workspace also enhances connectivity with powerful AI-driven functionalities, enabling teams to interact efficiently regardless of their physical locations. With its user-friendly interface, it simplifies task management and ensures that all necessary tools are just a click away, making it easier for individuals and teams to focus on what matters most.
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Streamlined communication
Custom business email
Integrated productivity tools
Simplified collaboration
Real-time document editing
Shared calendar access
Try for Free
Miduoke

Miduoke

  • Free App
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Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.
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Multi-channel integration
Unified communication interface
Consistent service experience
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Enhanced Order Staff Notes by oBundle

Enhanced Order Staff Notes by oBundle

  • 7 Days Free Trial
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Chat-like staff notes for better customer communication in BigCommerce. Show more

Enhanced Order Staff Notes by oBundle revolutionizes the way you manage customer communication on your BigCommerce store. This app transforms traditional order staff notes into a dynamic, chat-like interface, fostering more engaging and efficient interactions. By upgrading to Enhanced Order Staff Notes, you empower your team to build personal, professional, and impactful connections with customers. The intuitive design ensures that communication is clear and organized, enhancing the overall shopping experience. Ideal for businesses striving to elevate their customer service, this app provides the tools needed to make each interaction memorable and effective. Transform your store’s communication today with Enhanced Order Staff Notes by oBundle, and witness the difference in your customer relationships.
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Ecomsend‑ Chat, Order Tracking

Ecomsend‑ Chat, Order Tracking

  • Free Plan Available
  • New
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Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.
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Real-time updates
Customizable widget
Order tracking integration
Custom tracking links
Email contact form
Self-service support
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Shiprocket Engage ‑ Reduce RTO

Shiprocket Engage ‑ Reduce RTO

  • Free Plan Available
(2.2/5)
8 Reviews
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Reduce RTO using COD order confirmation & address verification Show more

Shiprocket Engage is an advanced automation suite designed to optimize your order management processes effectively. This app helps you significantly reduce Return to Origin (RTO) losses, enhancing overall efficiency and profitability. With its robust features, it boosts customer engagement rates, thereby enriching brand recall and fostering customer advocacy. The app offers automated order confirmation, ensuring that your customers are always in the loop regarding their purchases. It also streamlines automated address verification and updating processes to minimize errors and delivery issues. Additionally, Shiprocket Engage facilitates the conversion of Cash on Delivery (COD) orders to prepaid, reducing financial risks. Furthermore, it empowers brands to create strategic coupon promotions to enhance customer loyalty and retention.
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Automated order confirmation
Address verification
Cod to prepaid conversion
Coupon creation
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HelpDesk for Ecommerce support

HelpDesk for Ecommerce support

  • $34-$59 / Month
  • 14 Days Free Trial
8
2 Reviews
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Automated help desk for smart, team-based ticket resolution Show more

HelpDesk for Ecommerce Support is a comprehensive platform designed to enhance customer service by centralizing all communications such as emails, website forms, and chats into a single, secure inbox. By leveraging AI and automation, the app ensures rapid, multichannel response capabilities, minimizing customer wait times and enhancing service efficiency. Its seamless integration with popular apps allows it to fit effortlessly into existing workflows, improving process continuity. The app's advanced collaboration features enable teams to organize work better and respond to queries more swiftly, boosting overall productivity. With access to customer purchase history, HelpDesk enables support agents to offer personalized responses, fostering trust and nurturing long-term customer relationships. Additionally, the platform's intuitive workflows, macros, and AI-driven tools help automate ticket resolutions and streamline communication, ensuring professional consistency.
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Automated responses
Team collaboration
Centralized inbox
Purchase history access
Ai ticket summaries
Custom message design
Install App
Intercom

Intercom

  • Free Plan Available
(3/5)
1 Reviews
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Streamline customer interactions with personalized, automated, multichannel communication. Show more

Intercom is a versatile customer communication platform designed to enhance the relationship between businesses and their customers. By facilitating personalized interactions, it allows companies to manage multichannel customer engagements efficiently, automate workflows, and tailor each customer experience based on insightful data. The app seamlessly integrates with Ecwid to automatically transfer customer information, ensuring you can communicate with your customers whenever needed. For businesses using Lightspeed, Intercom can be connected via Zapier, an online automation tool that bridges multiple apps and services effortlessly. By creating "Zaps" within Zapier, you can automate the process of transferring new order details and customer contact information to Intercom. Comprehensive instructions are available to guide you through connecting Intercom to your business ecosystem.
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Automated workflows
Personalized interactions
Multichannel communication
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Klaviyo

Klaviyo

  • Free Plan Available
(3.3/5)
24 Reviews
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Klaviyo: Centralize customer data for personalized, automated marketing across all channels. Show more

Klaviyo is a cutting-edge marketing automation and customer data platform designed to empower marketers by centralizing and leveraging all of their customer data for hyper-personalized campaign delivery. Seamlessly integrating with existing tech stacks—such as shipping, loyalty programs, user-generated content, subscriptions, and helpdesk services—Klaviyo transforms scattered data into a single, reliable source. This unified data foundation enables marketers to craft and automate personalized experiences across multiple channels, including email, SMS, forms, and mobile push notifications, all from a single log-in. Trusted by innovative brands like ColourPop, Living Proof, and Citizen Watches, Klaviyo supports over 110,000 businesses in acquiring, engaging, and retaining customers while driving growth on their own terms. Its scalable and flexible infrastructure ensures that users can effortlessly expand their marketing efforts and maximize conversions and revenue. Whether you're a small startup or a well-established brand, Klaviyo offers the tools you need to deliver meaningful, personalized customer interactions.
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Centralize customer data
Automate marketing campaigns
Personalize communication channels
Integrate with tech stack
Use single data source
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Crowly: Automated A/B Testing

Crowly: Automated A/B Testing

  • $9.85 / Month
  • Free Plan Available
  • 7 Days Free Trial
(2.8/5)
3 Reviews
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Boost sales and conversion rates with automated A/B testing. Show more

Crowly: Automated A/B Testing is a revolutionary app designed to streamline and enhance A/B testing procedures. This app empowers users to effortlessly generate and test product descriptions, pricing, and more, ensuring your entire product range is optimized for maximum conversion. By simply adding and activating your products on Crowly, you can witness significant improvements in your sales performance. Crowly offers three levels of automation, providing flexibility and adaptability to cater to various testing needs and business strategies. Compatible with all types of stores, it seamlessly integrates into your existing systems. With Crowly, elevating your conversion rates through fully automated A/B testing has never been easier.
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Auto-generate descriptions
Fully automated testing
Optimize product range
Three automation levels
Universal store compatibility
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Uptime – Automated Store Tests

Uptime – Automated Store Tests

  • $29-$299 / Month
  • 7 Days Free Trial
9.1
31 Reviews
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Detect outages with real time alerts and automated testing Show more

Uptime – Automated Store Tests is a robust monitoring solution designed to help Shopify Plus brands like Rockport, Branch, OVO, and Kettle & Fire maintain optimal store performance. With its automated testing and downtime monitoring, Uptime quickly detects and alerts users to potential issues that could affect revenue, such as broken add-to-cart/checkout functions or malfunctioning Shopify apps. By identifying thousands of store issues, the app helps protect merchant sales, safeguard ad spending, and hasten issue resolution, ensuring a smooth shopping experience for customers. Its ease of setup and real-time alerts empower businesses to react swiftly and resolve problems in seconds. Uptime's 24/7 store monitoring system not only mitigates risks but also provides peace of mind with dedicated customer support. The app is a critical tool for merchants looking to prevent issues before they impact the customer experience, thereby saving money and maintaining customer satisfaction.
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Real-time alerts
Downtime monitoring
Automated store testing
Issue detection
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