In today's digital age, businesses are constantly on the lookout for effective methods to enhance customer engagement. Here we present a curated list of the Top 20 Wix Chat Apps that can transform your user experience. These apps are designed to streamline communications, improve customer service, and ultimately drive more conversions. From AI-driven chat solutions to customizable messaging platforms, the options are as diverse as they are innovative. Choosing the right chat app for your Wix website can set you apart in a competitive landscape, making your business more accessible and approachable to your audience. Dive into our comprehensive guide and discover how these top-rated chat apps can revolutionize your online presence. Choose from the finest tools to ensure seamless and efficient customer interactions, elevating your business to new heights.

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3,698 Reviews
Wix Chat cover

Wix Chat is a real-time communication tool that allows website owners to engage with visitors instantly, receive notifications for site activities, and respond efficiently to inquiries, even from mobile devices. By integrating Wix Chat, users can enhance customer service, capture leads, and potentially boost sales.

  • Real-Time Notifications: Get immediate alerts whenever someone visits your site, sends a message, or makes a purchase, ensuring you're always in the loop.
  • Automated Greetings: Automatically greet your visitors when they arrive on your site, fostering a welcoming environment and encouraging interaction.
  • Lead Capture Forms: Never miss a potential customer by capturing visitor details with integrated forms, increasing your chances of converting leads.
  • Saved Replies: Maximize efficiency with stored responses, allowing for quick and consistent communication with visitors.
  • Mobile Chat Management: Engage with your site visitors anytime and anywhere using your mobile device, ensuring continuous connectivity.

According to reviews, Wix Chat is praised for its seamless integration and ease of use, making it a popular choice for businesses looking to strengthen relationships with visitors. Users appreciate its ability to improve customer response time and capture leads effectively, contributing to increased productivity and sales growth.

1,224 Reviews
WhatsApp & Chat Buttons: Chaty cover

Chaty is a robust multi-channel chat platform that allows seamless connection with customers through over 20 chat platforms, including WhatsApp, Facebook Messenger, Telegram, and many more. This versatile tool offers customization to fit your brand and powerful analytics to enhance customer engagement and conversion strategies.

  • Multi-platform integration: Connect with your audience using over 20 chat platforms like WhatsApp, Facebook Messenger, Instagram, and more.
  • Customization options: Customize chat widgets' fonts, colors, sizes, and positions to match your brand identity.
  • Performance optimization: Use triggers and targeting rules to display chat options at the optimal time, maximizing visitor engagement.
  • Real-time analytics: Access performance data of chat button clicks to gain insights and improve communication strategies.
  • User-friendly interface: Easily manage and customize chat widgets through a simple and intuitive user interface.

The app's reviews highlight its outstanding support and strong feature set, particularly praising the value for money it offers. Users recommend Chaty for its comprehensive chat capabilities and effective customer engagement solutions.

3,010 Reviews
WhatsApp Chat - Contact Us cover

WhatsApp Chat - Contact Us is designed to help businesses connect with their customers through the WhatsApp platform, a trusted and widely-used communication channel. The app allows businesses to send promotions and updates, customize the user experience, and turn website visitors into customers by providing a familiar and efficient method of contact.

  • Trusted Platform: Engage with customers on a platform they already know and trust, increasing the likelihood of interaction.
  • Easy Communication: Allow customers to contact you directly via WhatsApp, providing a convenient and familiar communication method.
  • Promotions and Updates: Send timely promotions and updates to your customers through WhatsApp, keeping your audience informed and engaged.
  • Customizable Experience: Tailor the contact interface and options to fit your website's design and business needs, enhancing the user experience.
  • Team Integration: Option to add multiple team members for varied contact points, ensuring customer queries are directed to the appropriate personnel.

The app's outstanding advantages include its ability to streamline customer communication, as highlighted by users' reviews, which praise its ease of use and the enhanced customer response time. With a high rating for its smooth integration and customization features, the app is lauded for strengthening client-business relationships by making contact more efficient and personal.

By UTORIX

  • $2.39 / Month
511 Reviews
Live Messenger cover

Live Messenger is a customizable app designed to integrate Facebook's Social Plugin into your WIX website, allowing visitors to message your Facebook Business Page directly, ensuring quick and efficient customer communication.

  • Direct Integration: Easily add the Facebook Page Plugin to your WIX site for seamless interaction.
  • Customizable Chat Window: Modify the size, location, and appearance of the chat window to fit your branding.
  • Immediate Communication: Receive and respond to customer messages instantly, enhancing customer service.
  • Design Flexibility: Choose colors, fonts, and display options like logos and cover photos to personalize your chat.
  • Compatibility Note: The app functions on tablet and larger screens but is not supported on mobile phones.

According to user reviews, Live Messenger's outstanding advantages include its simple integration process and customizability, allowing easy branding alignment. Users appreciate the ability to promptly engage with customers, though some mention the limitation of mobile app compatibility. The overall user experience is deemed efficient and user-friendly, strongly enhancing website communication capabilities.

Whatsapp Chat by Vowels cover

WhatsApp Chat by Vowels is an app that allows you to customize chat widgets according to your branding preferences to enhance customer support and optimize conversion strategy. It integrates WhatsApp seamlessly into your website along with other chat platforms, ensuring you're always available to your customers.

  • Customizable Design: Fully customizable chat icons, allowing you to adjust fonts, colors, sizes, and placements to match your branding.
  • Multi-Platform Integration: Easily integrates WhatsApp, Facebook Messenger, Instagram, and other chat options, providing flexibility to your visitors.
  • Advanced Performance Tracking: Monitor chat button performance and click rates using Google Analytics and Facebook Pixel for strategic optimizations.
  • Time-Based Operator Availability: Allows setting online and offline statuses for operators based on the time of day or week.
  • Custom Chat Channels: Option to add up to five custom chat channels, allowing for tailored communication options for your visitors.

The app's outstanding advantages, as reflected in user reviews, highlight its ease of integration, comprehensive customization options, and the ability to provide seamless customer support across multiple platforms. Users appreciate the intuitive UI and the significant impact on customer engagement and conversion rates.

Live Chat & WhatsApp Chatway cover

Live Chat & FAQ Chatway is a dynamic app designed to enhance customer engagement through real-time interactions. It allows businesses to showcase FAQs within the live chat widget and utilize canned responses for commonly asked questions, ensuring swift and effective customer service. With mobile app availability for iOS and Android, Chatway supports seamless communication anywhere, anytime.

  • Real-Time Support: Engage with customers live, addressing their concerns instantly and providing real-time assistance.
  • FAQ Integration: Display FAQs directly in the chat widget, streamlining responses to common inquiries.
  • Mobile Accessibility: Available on both iOS and Android, enabling chat on the go.
  • Customizable Interface: Personalize the chat widget to match your brand’s aesthetics, including logo and color customization.
  • Seamless Collaboration: Escalate conversations to experienced representatives and share content easily for efficient problem-solving.

The outstanding advantages of the app, as highlighted by users, include its seamless integration with existing systems like the Chaty app and its impeccable functionality. Users commend the app's responsiveness and commend its developers for creating such an efficient and useful tool, reflected in consistently high ratings.

177 Reviews
Formilla Live Chat cover

Formilla Live Chat is an easy-to-install application that allows websites to engage with visitors instantly using a comprehensive live chat interface. It provides real-time insights into website visitors and supports mobile access, enhancing customer interaction and potentially increasing sales.

  • Instant Installation: The app can be installed immediately, enabling the live chat button on your site right away without any delays.
  • Real-Time Visitor Tracking: Monitor who visits your website, track their movements across web pages, and initiate chats based on their location and activity.
  • Mobile Accessibility: Access the live chat features from iPhone and Android devices, receive push notifications, and communicate with customers on-the-go.
  • Automated Messaging: Automatically send live chat messages to site visitors, encouraging interaction and potentially driving sales.
  • Enhanced Customer Support: Offer real-time support and assistance to users, helping to answer their questions and foster customer loyalty.

Reviews highlight the app's ability to increase customer engagement and sales due to its instantaneous setup and mobile convenience. Users appreciate the real-time tracking feature, which is praised for enhancing customer support. The automated messaging is also noted for encouraging proactive communication with site visitors.

WhatsApp: Start Chat Button cover

Elevate your website's engagement with WhatsApp: Start Chat Button, a customizable chat solution that seamlessly connects visitors to your team. Offer a streamlined chat experience across mobile and desktop with our one-click button and pre-filled messages. Showcase multiple representatives with personalized profiles and online status, and easily match your brand style with 10+ design options.

  • Customizable Design: Offers 10+ styles with 100+ design combinations through no-code configuration, allowing users to tailor the button and popup to match their brand and website aesthetic.
  • Multi-Platform Compatibility: Works seamlessly on both mobile and desktop, automatically opening the WhatsApp chat in the user's preferred method (app or web).
  • Pre-filled Messages: Set up default messages that appear within the chat window as soon as it opens, saving users time and effort.
  • Multiple Representative Support: Features multiple team members with individual profiles, contact information, and online/offline status, allowing users to connect with the most relevant representative.

The app's outstanding advantages include ease of use and simplicity, as highlighted by reviews praising its straightforward functionality for linking clients directly to WhatsApp. Users appreciate the ability to modify the WhatsApp icon and initiate chats effortlessly, showcasing its user-friendly customization and usability. Overall, the app delivers a personalized and efficient communication channel that aligns with users' preferences and branding.

(3.3/5)
109 Reviews
RumbleTalk Group Chat cover

RumbleTalk Group Chat is a versatile chat platform designed for websites, offering various chat models for different needs such as group discussions, live events, and expert advice sessions. With features like moderated chats and built-in payment options, it's suitable for professional and personal use.

  • Group Chat: Ideal for engaging in open or closed group discussions, enhancing community interaction.
  • Moderated Chat: Perfect for live events where messages are reviewed before being shown, ensuring content quality and relevance.
  • Experts' Chat: Facilitates one-on-one advice with options for live video and audio calls, plus integrated payment capabilities.
  • Customizable Themes: Offers a range of theme options from the RumbleTalk library to personalize your chat interface.
  • Multimedia Sharing: Enables sharing of text, images, videos, and live video calls, enriching communication.

Review highlights often mention the app's user-friendly interface and its excellent functionality for live events. Users praise its robust moderation tools and seamless integration of multimedia and payment features. The flexibility in chat options and responsive customer support are also noted as strong points.

By Text

  • $16-$33 / Month
74 Reviews
Live Chat cover

Live Chat is an innovative tool designed to engage website visitors with proactive chat greetings and targeted messages, offering seamless instant customer service across multiple channels. It facilitates communication via a chat widget on your website and supports mobile access through its iOS and Android apps. Asynchronous communication features allow customers to manage their engagement according to their schedule, enhancing their overall experience.

  • Proactive Chat Greetings: Engage website visitors with targeted messages and proactive greetings to encourage interactions and increase conversion rates.
  • Multi-Channel Support: Provide instant customer service across various platforms, including a chat widget on your website, Messenger, and Apple Business Chat.
  • Mobile Access: Stay connected with customers on the go using the app's iOS and Android support, ensuring no customer has to wait for a response.
  • Asynchronous Communication: Allow customers to initiate chats and receive email notifications for replies, ensuring flexible communication options.
  • Visual Appeal: Enrich the visual side of your store with modern chat windows, eye-catchers, and chat buttons to enhance customer engagement and experience.

Live Chat stands out because of its intuitive integration, which has resulted in significant improvements in customer satisfaction and sales conversion rates. According to user reviews, the app is praised for its ease of use, seamless integration into websites, and the ability to personalize customer interactions effectively, making it an essential tool for businesses looking to enhance their customer service capabilities.

77 Reviews
Elfsight WhatsApp Chat cover

Elfsight WhatsApp Chat is an efficient tool to maintain seamless communication with users through their preferred messaging platform. The app allows embedding on websites with versatile display options and customization features to enhance user engagement and accessibility.

  • Floating or Embedded Chat: Choose the chat positioning that best fits your website design, whether it's a floating icon or an embedded chat.
  • Custom Welcome Message: Personalize the chat experience with a tailored welcome message and the option to display a chat representative's photo.
  • Automatic Chat Triggers: Utilize chat-start triggers to automatically open the chat window, encouraging users to initiate conversation.
  • Selective Display Options: Display the chat on all pages, selected pages, or exclude it from certain areas to target specific visitor categories.
  • Brand Integration: Enhance brand visibility by adding your company logo and custom caption text within the chat interface.

Customers highly praise Elfsight WhatsApp Chat for its ease of integration and customization capabilities, allowing for a seamless fit into their website's design. The automatic trigger feature is notably effective in increasing user engagement, and the app's reliability ensures constant connectivity with customers. These strengths are consistently reflected in positive reviews highlighting both the intuitive interface and the improved customer interaction it facilitates.

66 Reviews
JivoChat Live Chat cover

JivoChat Live Chat is an omnichannel business messenger tailored for e-commerce websites, integrating all communication platforms into a single app. It allows real-time engagement with visitors, efficient customer management through in-app CRM, and facilitates calls via a live chat widget or connected phone numbers.

  • Omnichannel Integration: Connect and manage all communication channels from one platform, including live chat, social media, email, and phone calls.
  • In-App CRM: Efficiently manage customer interactions and track progress with integrated customer relationship management features.
  • Real-Time Visitor Tracking: Track and engage visitors on your website in real-time using smart triggers to optimize customer conversion.
  • Comprehensive Communication History: Access all client communication history in one location for better service management.
  • Phone Integration: Purchase and connect phone numbers for seamless call management within the Jivo app.

Users highly rate JivoChat for its seamless integration across multiple platforms, ease of use, and robust customer support, which is available 24/7. Many reviews highlight the app’s ability to efficiently centralize communication and improve customer engagement as outstanding advantages.

120 Reviews
FAQ by Smartarget cover

FAQ by Smartarget helps increase customer trust by providing transparent and accessible information through a user-friendly FAQ interface, minimizing the need for customer support inquiries by making commonly asked questions easily available on your site. It's fully customizable to match your site's unique design and doesn't require any coding knowledge to implement.

  • No Coding Required: Easily add a FAQ section to your site without needing any technical or coding skills.
  • Reduces Customer Support Requests: By addressing common questions upfront, this app minimizes the need for users to contact customer support.
  • Fully Customizable: Tailor the FAQ design to seamlessly fit your site's unique aesthetic.
  • Optimized for All Devices: The FAQ interface is fully responsive and works smoothly on both desktop and mobile devices.
  • Wide Integration: FAQs can be displayed on every page, with links to relevant resources and your support contact options.

Based on user reviews, FAQ by Smartarget is highly appreciated for its ease of use and seamless integration with websites. Users particularly love the straightforward setup and the convenience of updating content, resulting in a highly-rated experience.

(3.3/5)
47 Reviews
Wix AI Site-Chat cover

Wix AI Chat Assistant (Beta) is designed to enhance visitor interaction on your Wix website. It acts as a personalized AI companion that boosts sales with tailored recommendations and provides around-the-clock support with a live AI chat feature. The assistant is integrated seamlessly into your site, learning your business to effectively assist customers, refer them to site pages, and suggest products or services. Test the feature conveniently before going live, and customize it to match your style.

  • AI Recommendations: Turns visitors into customers by making personalized product and service recommendations based on their interactions.
  • 24/7 AI Support: Provides continuous customer support with live AI chat, ensuring visitors receive assistance at any time.
  • Seamless Integration: Easily integrates with any Wix website, adapting to the site's style and business needs.
  • Live and Past Conversation Management: View and manage all past and live customer interactions through a user-friendly inbox.
  • Customizable Design: Offers customizable UI design options, allowing you to tailor the chat assistant to fit your website's aesthetic.

Based on reviews, the outstanding advantages of the app include its ability to quickly adapt to different types of businesses, providing accurate product and service recommendations that result in increased sales. Users appreciate the 24/7 availability and the convenience of managing customer interactions in one place. The customization options and ease of use make it an invaluable add-on for enhancing the customer experience on Wix websites.

(3.3/5)
40 Reviews
Live Chat Support cover

Live Chat Support is a versatile app that allows you to engage directly with website visitors through Slack or Wix, providing instant customer support from your desktop or phone. It supports unlimited agents and enables extensive customization to fit seamlessly into your website.

  • Seamless Integration: Chat with website visitors directly from Slack or your Wix dashboard, eliminating the need for additional messaging tools.
  • Unlimited Agents: Support unlimited agents and team members on all plans, ensuring your team is always available to engage with customers.
  • Customizable Chat Widget: Personalize the chat widget with your website's logos, colors, and text to maintain brand consistency and improve user experience.
  • Proactive Engagement: Set up proactive chat invites, schedules, and pre-sales forms to engage visitors at the right moment and drive more sales.
  • No Login Required: Start engaging with your customers instantly without the need for additional logins or registrations.

Users have rated Live Chat Support highly for its ease of integration with existing platforms like Slack, the ability to customize chat interfaces to match branding, and the flexibility of managing unlimited team access without additional costs. Customers appreciate its proactive engagement features that have noticeably improved their customer interaction and sales conversion rates.

By iN2 LLC

  • $19.9 / Month
65 Reviews
Whatsplaid GPT cover

Whatsplaid GPT is an intuitive solution for automating humanized customer service via WhatsApp, offering seamless integration with both official and unofficial APIs for an enhanced communication experience.

  • Reduction of Manual Work: Streamlines customer service processes by automating repetitive tasks, allowing staff to focus on more complex issues.
  • Personalized Service: Provides unique experiences for each customer through tailored interactions, improving satisfaction and engagement.
  • Agile Responses: Delivers precise and speedy replies, ensuring immediate customer satisfaction.
  • API Integration: Effortlessly connects with both official and unofficial WhatsApp APIs, enabling flexibility and broad applicability.
  • Humanized Automation: Balances automation with a personal touch to create a more relatable and effective customer experience.

Users have praised Whatsplaid GPT for significantly reducing manual work in customer service, its ability to deliver personalized and agile responses, and the straightforward integration process, rating it highly for enhancing customer interactions and improving overall service efficiency.

(3.6/5)
32 Reviews
Chat: GPT based conversations cover

Transform your website with Chat: GPT based conversations, an app that enables dynamic, intelligent interactions powered by AI. Developed by Certified Code, this app lets your business create a personalized, engaging, and seamless chat experience for your site visitors.

  • Brand Consistency: Present AI using your own business profile to ensure a seamless and consistent brand experience.
  • Personalized Interactions: Tailor chat experiences with member data for a welcoming environment suited to each user.
  • Contextual Responses: Provide accurate and relevant answers with context, addressing your audience's needs effectively.
  • Seamless Handover: Easily transition from AI to human support when needed, maintaining chat continuity.
  • Future-Oriented Approach: Leverage inclusive language to inspire and engage users, propelling your site into the future of online communication.

According to the app's reviews, outstanding advantages include its ability to significantly enhance user interaction, offering a personalized and accurate response experience that promotes brand consistency. Users praise its seamless integration and user-friendly interface, noting an increase in user satisfaction and engagement as major benefits.

(2.8/5)
34 Reviews
WhatsApp Chat by POWR cover

WhatsApp Chat by POWR is a powerful tool that integrates with WhatsApp, Facebook Messenger, and Telegram to provide seamless live chat support on your website. It allows customization to match your website's design and delivers personalized experiences for new or returning visitors.

  • Multi-platform integration: Connects with WhatsApp, Facebook Messenger, and Telegram, providing a unified platform for communication.
  • Customizable welcome experience: Allows you to create personalized welcome messages and avatars that build trust and create a strong first impression.
  • Real-time engagement: Ensures instant delivery and receipt of messages across all supported platforms, enhancing interaction with visitors.
  • Design personalization: Offers extensive customization options for icons, backgrounds, colors, button texts, and fonts, fitting seamlessly within your website's design.
  • Global usability: Supports multiple languages and provides responsiveness across all devices, ensuring accessibility for a global audience.

Based on user reviews, WhatsApp Chat by POWR is highly praised for its seamless integration and ease of customization, allowing businesses to maintain consistent branding while offering efficient customer service. Users appreciate the app’s ability to engage visitors effectively through real-time chat and the diverse customization options that enable a tailored user experience.

34 Reviews
WhatsApp Chat Button cover

WhatsApp Chat Button is a seamless communication tool that adds a simple yet elegant chat icon to websites, instantly connecting users to WhatsApp. Easily configurable through an intuitive dashboard, it supports multiple teams and pre-filled messages to streamline communication.

  • One-tap chat opening: Instantly connects users to WhatsApp with a simple tap, enhancing engagement.
  • Easy configuration: Customize the button through an intuitive dashboard to match your site’s aesthetics.
  • Pre-filled intro message: Expedites communication by setting up initial messages for chat windows.
  • Multiple team support: Assigns different teams, like sales or marketing, to handle conversations efficiently.
  • Dual compatibility: Functions seamlessly across mobile and desktop platforms, ensuring wide usability.

The app's reviews highlight its outstanding advantages: it's described as quick and efficient, with excellent support, and tagged as a "game changer" within just 24 hours of use, indicating rapid and impressive results. The technical support is also praised for being prompt.

AI Chatbot | Propane Chat cover

AI Chatbot | Propane Chat is a dynamic tool designed to support your customers around the clock and enhance sales via a custom AI Chatbot. It's capable of resolving up to 70% of customer issues using ChatGPT, reading your website's content in just five minutes. Propane Chat seamlessly integrates into the Wix ecosystem, allowing real-time dialogue visibility and manual intervention as needed.

  • Self-Training AI: Within five minutes of installation, Propane Chat assimilates all your website's content to efficiently answer customer inquiries.
  • Real-Time Dialogue: Seamlessly integrates with Wix for live visibility of AI-customer interactions, with the option to join the conversation directly.
  • Advanced Customization: Optimize responses and train your chatbot further with Chat Corrections, Training Documents, and Response Tunings.
  • 24/7 Customer Support: Propane Chat handles FAQs and customer support issues at any time, easing the workload on your support team.
  • Multilingual Support: Offers assistance in hundreds of languages, making it versatile for global user interaction.

According to reviews, Propane Chat stands out for its ease of installation and integration with Wix, powerful self-training capabilities, and robust customization options, which together enhance the user experience and increase business productivity.

Harnessing the power of the Top 20 Wix Chat Apps can be a game-changer for your business. These apps are not just about communication; they're about creating meaningful interactions that can lead to increased customer satisfaction and loyalty. By incorporating the right chat app into your Wix site, you ensure that your business remains open and accessible 24/7, meeting the demands of the modern consumer. Don't miss the opportunity to enhance your website's engagement and operational efficiency. Integrate these dynamic tools and watch your customer relationships flourish. The future of digital communication is here, and it's time for your business to embrace it.

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