In today's digital age, businesses are constantly on the lookout for effective methods to enhance customer engagement. Here we present a curated list of the Top 20 Wix Chat Apps that can transform your user experience. These apps are designed to streamline communications, improve customer service, and ultimately drive more conversions. From AI-driven chat solutions to customizable messaging platforms, the options are as diverse as they are innovative. Choosing the right chat app for your Wix website can set you apart in a competitive landscape, making your business more accessible and approachable to your audience. Dive into our comprehensive guide and discover how these top-rated chat apps can revolutionize your online presence. Choose from the finest tools to ensure seamless and efficient customer interactions, elevating your business to new heights.

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3,658 Reviews
Wix Chat cover

Wix Chat is a real-time communication tool that allows website owners to engage with visitors instantly, receive notifications for site activities, and respond efficiently to inquiries, even from mobile devices. By integrating Wix Chat, users can enhance customer service, capture leads, and potentially boost sales.

  • Real-Time Notifications: Get immediate alerts whenever someone visits your site, sends a message, or makes a purchase, ensuring you're always in the loop.
  • Automated Greetings: Automatically greet your visitors when they arrive on your site, fostering a welcoming environment and encouraging interaction.
  • Lead Capture Forms: Never miss a potential customer by capturing visitor details with integrated forms, increasing your chances of converting leads.
  • Saved Replies: Maximize efficiency with stored responses, allowing for quick and consistent communication with visitors.
  • Mobile Chat Management: Engage with your site visitors anytime and anywhere using your mobile device, ensuring continuous connectivity.

According to reviews, Wix Chat is praised for its seamless integration and ease of use, making it a popular choice for businesses looking to strengthen relationships with visitors. Users appreciate its ability to improve customer response time and capture leads effectively, contributing to increased productivity and sales growth.

2,693 Reviews
WhatsApp Chat - Contact Us cover

WhatsApp Chat - Contact Us is designed to help businesses connect with their customers through the WhatsApp platform, a trusted and widely-used communication channel. The app allows businesses to send promotions and updates, customize the user experience, and turn website visitors into customers by providing a familiar and efficient method of contact.

  • Trusted Platform: Engage with customers on a platform they already know and trust, increasing the likelihood of interaction.
  • Easy Communication: Allow customers to contact you directly via WhatsApp, providing a convenient and familiar communication method.
  • Promotions and Updates: Send timely promotions and updates to your customers through WhatsApp, keeping your audience informed and engaged.
  • Customizable Experience: Tailor the contact interface and options to fit your website's design and business needs, enhancing the user experience.
  • Team Integration: Option to add multiple team members for varied contact points, ensuring customer queries are directed to the appropriate personnel.

The app's outstanding advantages include its ability to streamline customer communication, as highlighted by users' reviews, which praise its ease of use and the enhanced customer response time. With a high rating for its smooth integration and customization features, the app is lauded for strengthening client-business relationships by making contact more efficient and personal.

1,066 Reviews
WhatsApp & Chat Buttons: Chaty cover

Chaty is a robust multi-channel chat platform that allows seamless connection with customers through over 20 chat platforms, including WhatsApp, Facebook Messenger, Telegram, and many more. This versatile tool offers customization to fit your brand and powerful analytics to enhance customer engagement and conversion strategies.

  • Multi-platform integration: Connect with your audience using over 20 chat platforms like WhatsApp, Facebook Messenger, Instagram, and more.
  • Customization options: Customize chat widgets' fonts, colors, sizes, and positions to match your brand identity.
  • Performance optimization: Use triggers and targeting rules to display chat options at the optimal time, maximizing visitor engagement.
  • Real-time analytics: Access performance data of chat button clicks to gain insights and improve communication strategies.
  • User-friendly interface: Easily manage and customize chat widgets through a simple and intuitive user interface.

The app's reviews highlight its outstanding support and strong feature set, particularly praising the value for money it offers. Users recommend Chaty for its comprehensive chat capabilities and effective customer engagement solutions.

By UTORIX

  • $2.39 / Month
510 Reviews
Live Messenger cover

Live Messenger is a customizable app designed to integrate Facebook's Social Plugin into your WIX website, allowing visitors to message your Facebook Business Page directly, ensuring quick and efficient customer communication.

  • Direct Integration: Easily add the Facebook Page Plugin to your WIX site for seamless interaction.
  • Customizable Chat Window: Modify the size, location, and appearance of the chat window to fit your branding.
  • Immediate Communication: Receive and respond to customer messages instantly, enhancing customer service.
  • Design Flexibility: Choose colors, fonts, and display options like logos and cover photos to personalize your chat.
  • Compatibility Note: The app functions on tablet and larger screens but is not supported on mobile phones.

According to user reviews, Live Messenger's outstanding advantages include its simple integration process and customizability, allowing easy branding alignment. Users appreciate the ability to promptly engage with customers, though some mention the limitation of mobile app compatibility. The overall user experience is deemed efficient and user-friendly, strongly enhancing website communication capabilities.

Whatsapp Chat by Vowels cover

WhatsApp Chat by Vowels is an app that allows you to customize chat widgets according to your branding preferences to enhance customer support and optimize conversion strategy. It integrates WhatsApp seamlessly into your website along with other chat platforms, ensuring you're always available to your customers.

  • Customizable Design: Fully customizable chat icons, allowing you to adjust fonts, colors, sizes, and placements to match your branding.
  • Multi-Platform Integration: Easily integrates WhatsApp, Facebook Messenger, Instagram, and other chat options, providing flexibility to your visitors.
  • Advanced Performance Tracking: Monitor chat button performance and click rates using Google Analytics and Facebook Pixel for strategic optimizations.
  • Time-Based Operator Availability: Allows setting online and offline statuses for operators based on the time of day or week.
  • Custom Chat Channels: Option to add up to five custom chat channels, allowing for tailored communication options for your visitors.

The app's outstanding advantages, as reflected in user reviews, highlight its ease of integration, comprehensive customization options, and the ability to provide seamless customer support across multiple platforms. Users appreciate the intuitive UI and the significant impact on customer engagement and conversion rates.

Live Chat & FAQ Chatway cover

Live Chat & FAQ Chatway is a dynamic app designed to enhance customer engagement through real-time interactions. It allows businesses to showcase FAQs within the live chat widget and utilize canned responses for commonly asked questions, ensuring swift and effective customer service. With mobile app availability for iOS and Android, Chatway supports seamless communication anywhere, anytime.

  • Real-Time Support: Engage with customers live, addressing their concerns instantly and providing real-time assistance.
  • FAQ Integration: Display FAQs directly in the chat widget, streamlining responses to common inquiries.
  • Mobile Accessibility: Available on both iOS and Android, enabling chat on the go.
  • Customizable Interface: Personalize the chat widget to match your brand’s aesthetics, including logo and color customization.
  • Seamless Collaboration: Escalate conversations to experienced representatives and share content easily for efficient problem-solving.

The outstanding advantages of the app, as highlighted by users, include its seamless integration with existing systems like the Chaty app and its impeccable functionality. Users commend the app's responsiveness and commend its developers for creating such an efficient and useful tool, reflected in consistently high ratings.

177 Reviews
Formilla Live Chat cover

Formilla Live Chat is an easy-to-install application that allows websites to engage with visitors instantly using a comprehensive live chat interface. It provides real-time insights into website visitors and supports mobile access, enhancing customer interaction and potentially increasing sales.

  • Instant Installation: The app can be installed immediately, enabling the live chat button on your site right away without any delays.
  • Real-Time Visitor Tracking: Monitor who visits your website, track their movements across web pages, and initiate chats based on their location and activity.
  • Mobile Accessibility: Access the live chat features from iPhone and Android devices, receive push notifications, and communicate with customers on-the-go.
  • Automated Messaging: Automatically send live chat messages to site visitors, encouraging interaction and potentially driving sales.
  • Enhanced Customer Support: Offer real-time support and assistance to users, helping to answer their questions and foster customer loyalty.

Reviews highlight the app's ability to increase customer engagement and sales due to its instantaneous setup and mobile convenience. Users appreciate the real-time tracking feature, which is praised for enhancing customer support. The automated messaging is also noted for encouraging proactive communication with site visitors.

WhatsApp: Start Chat Button cover

Elevate your website's engagement with WhatsApp: Start Chat Button, a customizable chat solution that seamlessly connects visitors to your team. Offer a streamlined chat experience across mobile and desktop with our one-click button and pre-filled messages. Showcase multiple representatives with personalized profiles and online status, and easily match your brand style with 10+ design options.

  • Customizable Design: Offers 10+ styles with 100+ design combinations through no-code configuration, allowing users to tailor the button and popup to match their brand and website aesthetic.
  • Multi-Platform Compatibility: Works seamlessly on both mobile and desktop, automatically opening the WhatsApp chat in the user's preferred method (app or web).
  • Pre-filled Messages: Set up default messages that appear within the chat window as soon as it opens, saving users time and effort.
  • Multiple Representative Support: Features multiple team members with individual profiles, contact information, and online/offline status, allowing users to connect with the most relevant representative.

The app's outstanding advantages include ease of use and simplicity, as highlighted by reviews praising its straightforward functionality for linking clients directly to WhatsApp. Users appreciate the ability to modify the WhatsApp icon and initiate chats effortlessly, showcasing its user-friendly customization and usability. Overall, the app delivers a personalized and efficient communication channel that aligns with users' preferences and branding.

108 Reviews
RumbleTalk Group Chat is a versatile application designed for seamless communication on websites, offering various chat formats tailored to specific needs. This app allows users to create either closed groups for members only or open groups for social interactions. Its moderated chat feature is ideal for live events, ensuring that every message is approved by an admin before being displayed, thus maintaining the event’s integrity. For personalized advice, the Experts’ chat option facilitates one-on-one interactions, complete with live video and audio calls, and includes built-in payment options for monetizing advice sessions. Users can share files, images, and documents, as well as engage in live video calls and take photos, enriching the chat experience. RumbleTalk is accessible from any device, ensuring that communication is always within reach. Additionally, customizable chat themes from the RumbleTalk library and various payment options like paywalls and donations provide flexibility and enhanced user experience, making it perfect for diverse applications such as live web events, radio shows, and community support.

By Text

  • $16-$33 / Month
74 Reviews
Live Chat is an innovative app designed to enhance customer interaction and drive conversions on your website. By using proactive chat greetings and targeted messages, the app encourages visitors to engage and take action. It offers seamless customer support across multiple channels, including a chat widget on your website, Messenger, and Apple Business Chat, ensuring instant service wherever you or your customers are. The app's asynchronous communication feature allows customers to initiate a chat and receive email notifications for replies, enabling them to continue their activities without interruption. Perfect for Wix stores, Live Chat enriches the shopping experience with visually appealing chat windows and buttons, addressing customer inquiries from product details to availability. By setting specific chat greetings according to page addresses and sending promotions, you can increase chat interactions, reduce cart abandonment, and boost conversion rates. Try Live Chat free for 14 days and transform your customer service experience.
(2.1/5)
76 Reviews
Elfsight WhatsApp Chat is a versatile tool designed to ensure seamless communication with your website visitors through WhatsApp, a widely-used messaging platform. The app allows you to customize the chat's appearance by choosing either a floating or embedded position, setting your own welcome message, and displaying a photo of the chat representative. With the option to apply chat-start triggers, the chat window can automatically open to encourage user interaction. You can configure the chat to appear on all website pages, selected ones, or exclude certain pages based on your preferences. This app offers an effective way to enhance user engagement by making your business easily accessible to customers anytime, anywhere, via their favorite messenger. By incorporating company logos and custom caption text, Elfsight WhatsApp Chat further personalizes the user experience.
66 Reviews
JivoChat Live Chat cover

JivoChat Live Chat is an omnichannel business messenger tailored for e-commerce websites, integrating all communication platforms into a single app. It allows real-time engagement with visitors, efficient customer management through in-app CRM, and facilitates calls via a live chat widget or connected phone numbers.

  • Omnichannel Integration: Connect and manage all communication channels from one platform, including live chat, social media, email, and phone calls.
  • In-App CRM: Efficiently manage customer interactions and track progress with integrated customer relationship management features.
  • Real-Time Visitor Tracking: Track and engage visitors on your website in real-time using smart triggers to optimize customer conversion.
  • Comprehensive Communication History: Access all client communication history in one location for better service management.
  • Phone Integration: Purchase and connect phone numbers for seamless call management within the Jivo app.

Users highly rate JivoChat for its seamless integration across multiple platforms, ease of use, and robust customer support, which is available 24/7. Many reviews highlight the app’s ability to efficiently centralize communication and improve customer engagement as outstanding advantages.

102 Reviews
FAQ by Smartarget cover

FAQ by Smartarget helps increase customer trust by providing transparent and accessible information through a user-friendly FAQ interface, minimizing the need for customer support inquiries by making commonly asked questions easily available on your site. It's fully customizable to match your site's unique design and doesn't require any coding knowledge to implement.

  • No Coding Required: Easily add a FAQ section to your site without needing any technical or coding skills.
  • Reduces Customer Support Requests: By addressing common questions upfront, this app minimizes the need for users to contact customer support.
  • Fully Customizable: Tailor the FAQ design to seamlessly fit your site's unique aesthetic.
  • Optimized for All Devices: The FAQ interface is fully responsive and works smoothly on both desktop and mobile devices.
  • Wide Integration: FAQs can be displayed on every page, with links to relevant resources and your support contact options.

Based on user reviews, FAQ by Smartarget is highly appreciated for its ease of use and seamless integration with websites. Users particularly love the straightforward setup and the convenience of updating content, resulting in a highly-rated experience.

(3.3/5)
40 Reviews
Live Chat Support is an innovative app designed to enhance customer engagement by allowing you to chat with website visitors directly from Slack or your Wix dashboard, whether on your desktop or phone. It supports unlimited agents and team members on all plans, ensuring seamless communication across your entire team. Customize the chat widget to align with your brand by adjusting logos, colors, and text to create a cohesive visitor experience. The app offers features like proactive chat invites, schedules, and pre-sales forms, empowering you to connect with potential customers at the right moment. With no required login or sign-up, simply add the app to your site and start engaging customers immediately. If you already use Slack, there's no need for another messaging tool, as our app integrates flawlessly with it. Get started for free and delight your customers while boosting your sales effortlessly.
32 Reviews
Transform your website's user experience with Chat: GPT-based Conversations, an innovative app developed by Certified Code. This cutting-edge tool introduces AI-powered interactions, enabling your site visitors to engage in dynamic, intelligent conversations tailored to your business profile. By infusing member data, our app personalizes each interaction, ensuring a welcoming and seamless brand experience for every user. Answer questions with accuracy and relevance using context-driven responses that precisely cater to your audience's needs. Moreover, when necessary, the app smoothly transitions chats to human support, maintaining the quality of assistance. Experience the benefits of a community-focused approach, where inclusive language and optimistic, future-oriented communication engage and inspire your audience. Take a leap into the future of online communication with GPT-based Conversations and make your business stand out today.
Wix AI Chat Assistant (Beta) is a cutting-edge tool designed to enhance customer interaction on any Wix website. This AI-powered chat assistant helps turn visitors into customers by providing personalized product and service recommendations, and it offers 24/7 support, ensuring queries are answered promptly. It seamlessly integrates with your site, learning about your business to provide accurate responses, and allows you to join ongoing conversations, offering human assistance when needed. The app includes a convenient testing feature for experimentation before going live, as well as customizable UI design to match your site's style. It provides a centralized inbox for managing live and past conversations, and you can set your availability hours and create a contact form for follow-up. However, users should be aware of the app's AI nature—it scans and uses publicly available site data, potentially presenting inaccuracies. The app is available as a free beta release for a limited time, offering an exclusive two-month trial with usage limits.
(2.8/5)
34 Reviews
WhatsApp Chat by POWR is a versatile app designed to enhance customer interaction by integrating seamless live chat support through WhatsApp, Facebook Messenger, and Telegram directly on your website. It allows you to tailor the chat experience with custom welcome messages and avatars, creating a personalized touch that builds trust and fosters strong first impressions. You can choose to display the chat feature to new visitors, returning users, or everyone, with customizable triggers ensuring timely engagement. The app offers extensive personalization options including custom icon images, colors, and fonts, matching your website’s aesthetic for a cohesive look. It supports multi-language text and ensures smooth, responsive performance across devices, making it accessible for diverse audiences. Real-time message delivery ensures swift and efficient communication, enhancing your customer support capabilities. Backed by the POWR Help Center, users can feel secure with access to live chat and 24/7 email support for any inquiries or issues.
33 Reviews
WhatsApp Chat Button cover

WhatsApp Chat Button is a seamless communication tool that adds a simple yet elegant chat icon to websites, instantly connecting users to WhatsApp. Easily configurable through an intuitive dashboard, it supports multiple teams and pre-filled messages to streamline communication.

  • One-tap chat opening: Instantly connects users to WhatsApp with a simple tap, enhancing engagement.
  • Easy configuration: Customize the button through an intuitive dashboard to match your site’s aesthetics.
  • Pre-filled intro message: Expedites communication by setting up initial messages for chat windows.
  • Multiple team support: Assigns different teams, like sales or marketing, to handle conversations efficiently.
  • Dual compatibility: Functions seamlessly across mobile and desktop platforms, ensuring wide usability.

The app's reviews highlight its outstanding advantages: it's described as quick and efficient, with excellent support, and tagged as a "game changer" within just 24 hours of use, indicating rapid and impressive results. The technical support is also praised for being prompt.

Propane Chat is an advanced AI Chatbot designed to enhance customer support and boost sales by resolving up to 70% of customer queries instantly. Within just five minutes of installation, this self-training chatbot immerses itself in your website's content, ensuring it can capably answer most customer questions with precise information from your organization. Integrated seamlessly into the Wix ecosystem, you can monitor all AI interactions in real-time and step in as needed. Customize your chatbot's responses with tools like 'Chat Corrections,' Training Documents, and Response Tunings for a personalized user experience. Propane Chat offers multilingual support and features a user-friendly widget that supports live chat and automated responses. With Propane Chat, elevate your customer service to offer unparalleled, round-the-clock assistance, allowing your team more freedom to focus on complex queries and strategic tasks.

By Nser.io

  • $3.99 / Month
(3.1/5)
25 Reviews
EasyChat is an innovative app designed to enhance visitor engagement by providing instant replies to common inquiries. Ideal for businesses looking to make a strong first impression, it elevates user interaction with an AI-driven chatbot that can be customized to fit your brand's personality and needs. The app enhances user retention by offering a seamless experience where visitors receive quick answers to questions regarding your location, operating hours, and contact information. EasyChat allows you to focus on complex customer inquiries by directing them to your email inbox, while the chatbot handles routine questions efficiently. Additionally, the app offers insightful analytics to help you understand visitor queries better and refine your responses over time. By integrating EasyChat, you welcome users into a world of artificial intelligence that streamlines communication and boosts customer satisfaction effortlessly.

Harnessing the power of the Top 20 Wix Chat Apps can be a game-changer for your business. These apps are not just about communication; they're about creating meaningful interactions that can lead to increased customer satisfaction and loyalty. By incorporating the right chat app into your Wix site, you ensure that your business remains open and accessible 24/7, meeting the demands of the modern consumer. Don't miss the opportunity to enhance your website's engagement and operational efficiency. Integrate these dynamic tools and watch your customer relationships flourish. The future of digital communication is here, and it's time for your business to embrace it.

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