Ecwid Multi-channel support apps 2025

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SaleSmartly Chat

Enhance sales and consultations with AI chat and multi-channel support. Show more

SaleSmartly Chat is an innovative app that empowers enterprises with a seamless and intelligent customer service strategy across a spectrum of social networks. It integrates effortlessly with platforms like Messenger, Instagram, Line, Telegram, and Slack, among others, ensuring smooth and efficient communication. The app is designed to enhance two critical business functions: consultation and sales. For consultations, it offers multiple chat entries on a single channel, supports real-time translations, and accommodates texts, pictures, and videos for both online and offline interactions. Additionally, SaleSmartly provides tools for tracking, managing contacts, and utilizing AI for automatic responses. On the sales front, it features customizable marketing slogans, a robust set of channels for interaction, and automated systems to recover abandoned shopping carts. With customer management capabilities and a rich array of marketing email templates, SaleSmartly Chat is an indispensable tool for companies aiming to boost their crowdfunding efficiency and improve customer engagement.

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Multi-channel support

Abandoned cart reminders

Customer grouping

Ai-powered chat integration

Real-time translations

Automatic marketing slogans

Get App

Miduoke

Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.

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Multi-channel integration

Unified communication interface

Consistent service experience

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Jazva

All-in-one multi-channel inventory and shipping system Show more

Jazva is a comprehensive cloud-based inventory management solution tailored for both B2C and B2B merchants aiming to expand their e-commerce activities. It streamlines business operations by offering robust automation features that integrate multi-channel listing, inventory management, order fulfillment, and accounting into a single, cohesive platform. Merchants benefit from the app's powerful listing synchronization that ensures consistency across various sales channels, thereby minimizing errors and maximizing productivity. With its user-friendly interface, Jazva simplifies inventory management, making it easy for businesses to maintain optimal stock levels and track products efficiently. Additionally, the platform's robust automation tools help merchants save time and resources by reducing manual tasks and improving overall workflow efficiency. Suitable for businesses of all sizes, Jazva is designed to support significant growth and scalability in the competitive world of e-commerce.

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Inventory management

Order fulfilment

Multi-channel automation

Accounting integration

Listing synchronization

Install App

SmartChat: Multi‑Channel Sync

$5.99 / Month

8.2

1 Reviews

Boost Customer Engagement with Instant Multi-Channel Chat Show more

SmartChat: Multi-Channel Sync revolutionizes customer interaction on your Shopify store by integrating multiple communication channels into one seamless platform. Designed for today's dynamic e-commerce environment, it ensures that you stay connected with your customers across popular platforms like WhatsApp, Instagram, and Messenger. Customize the appearance of your chat button with various colors, animations such as Rotate or Bounce, and strategically position it for maximum engagement. Enhance your customer service with default popup and personalized welcome messages to greet visitors promptly. This tool not only helps in improving your brand's reputation through timely responses but also allows you to match your chat setup to your site's theme with single or gradient colors. Experience a quick setup process to start reaping the benefits of enhanced customer support and engagement instantly.

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Quick setup

Multi-channel chat

Customizable chat button

Theme matching

Popup and welcome messages

Supports whatsapp

Install App

Dengage

Enable data-driven, multi-channel marketing with Dengage Show more

Dengage is a dynamic Marketing and Messaging Software as a Service (SaaS) provider dedicated to revolutionizing how brands engage with their customers digitally. The platform empowers businesses to automate customer interactions, enhancing the overall customer experience while simultaneously reducing operational costs. Backed by a team of seasoned MarTech experts, Dengage offers a comprehensive suite of products and solutions that cater to diverse business needs, available both on the Cloud and On-Premises. Its robust capabilities include syncing critical events like Page Views and Shopping Cart interactions, as well as managing transactional data such as orders, customers, and products. Dengage ensures seamless integration and customizable settings, allowing brands to fine-tune how they connect with their audience. Ultimately, Dengage stands as a strategic partner for businesses looking to streamline their customer engagement processes and stay ahead in the competitive digital landscape.

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Multi-channel marketing

Automate engagement

Sync events

Transactional data sync

Settings configuration

Install App

Multi-Channel Fulfillment

(2.4/5)

16 Reviews

Fast, reliable multi-channel fulfillment with Prime-like speeds and predictable pricing. Show more

The "Multi-Channel Fulfillment" app streamlines your eCommerce operations by ensuring fast, reliable, and cost-effective order fulfillment. With delivery options ranging from 1 to 5 business days and service availability seven days a week, this app guarantees a high on-time delivery rate for your customers. Eliminate the complexity of multiple fulfillment costs with a straightforward, competitive fee structure covering pick, pack, and ship services, along with storage. By leveraging Amazon's extensive fulfillment network, the app optimizes your workflow with a unified inventory system and automatic selection of warehouses and carriers. You’ll receive tracking numbers within 24 hours, ensuring fully trackable orders and greater customer satisfaction. To get started, simply connect your Amazon Seller Central account, sync your SKUs, and start offering Prime-like shipping speeds directly from your website. The app handles order fulfillment automatically, letting you focus on growing your business with peace of mind.

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Inventory sync

Streamlined workflow

Fast delivery

Trackable orders

Low fulfillment costs

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Smarketer TrackWave

$30 / Month

9.1

4 Reviews

Effortless Multi-Channel Tracking with GDPR Compliance Show more

Boost your Shopify store's performance with Smarketer TrackWave, an all-in-one tracking solution that integrates seamlessly with major ad platforms. Enjoy effortless setup and full GDPR compliance with consent mode support, ensuring your store meets privacy regulations. With TrackWave, manage and optimize your ad spend across Google, Microsoft, Facebook Ads, and GTM, all from a user-friendly dashboard. The app also supports checkout tracking, providing you detailed insights to refine your marketing strategies. Customize your tracking options with a few clicks to suit specific business needs. Simplify your ad management and achieve better results with Smarketer TrackWave's comprehensive features.

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Multi-platform integration

Checkout tracking

Gdpr-compliant tracking

Install App

OrderMetrics

$45 / Month

Effortlessly sync multi-channel data to Google Sheets for custom reports. Show more

OrderMetrics is an innovative app designed to simplify the process of syncing multi-channel integration data into Google Sheets, helping merchants easily build advanced, customizable reports. Traditionally, getting data into spreadsheets can be a costly and tedious task, but OrderMetrics makes it effortless by extracting and synchronizing data from platforms like Shopify, Amazon, Meta Ads, GA4, and more. With OrderMetrics, users can create detailed sales and marketing dashboards, profit reports, and track inventory and customer segments seamlessly. The app also allows for scheduled syncing, ensuring your data and reports are always up-to-date. By leveraging the power of spreadsheets, OrderMetrics empowers merchants to generate comprehensive marketing and operations reports with ease, removing the headache and expense of traditional data synchronization methods.

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Multi-channel integration

Customizable reports

Sync to sheets

Install App

Sumtracker Inventory Management & Bundles

8.2

5 Reviews

Efficient inventory management for bundles, kits, and multi-channel integration. Show more

Sumtracker Inventory Management & Bundles is a versatile app designed to streamline inventory management for businesses of all sizes. It supports the efficient management of bundled and kit products, such as combining multiple t-shirts into a bundle or creating smaller units from bulk items like coffee beans. The app is renowned for its quick setup, allowing you to initiate comprehensive inventory management in less than 10 minutes without altering anything on your store upon installation. Sumtracker ensures seamless inventory synchronization by automatically updating component stocks when an order is received, adjusting the bundles accordingly. It integrates with major platforms like BigCommerce, Amazon, eBay, and Etsy, with the flexibility to include more channels upon request. Designed to work with multiple BigCommerce stores, Sumtracker ensures easy product syncing and variant updating through a single integrated platform. Supported by a dedicated team, Sumtracker offers unlimited video, phone, and email assistance, ensuring smooth onboarding and ongoing user support.

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Inventory synchronization

Reporting

Multi-channel integration

Purchase orders

Multiple warehouses

Bundle management

Try for Free

M2E Multi-Channel Fulfillment by Amazon

Streamline BigCommerce fulfillment with Amazon's logistics for efficiency and transparency. Show more

The M2E Multi-Channel Fulfillment by Amazon app is an essential tool for eCommerce businesses looking to optimize their order fulfillment strategies. Seamlessly integrated with BigCommerce, the app leverages Amazon's extensive logistics network to streamline order processing and enhance delivery efficiency. Users benefit from comprehensive tracking and monitoring functionalities, ensuring total transparency and control over all Multi-Channel Fulfillment orders and events. By adopting this application, businesses can improve cost-effectiveness and operational efficiency, thereby increasing competitiveness in the market. Additionally, the app empowers companies to focus more on customer satisfaction by simplifying the complexities of order management. Overall, the M2E Amazon MCF app is a strategic asset for enhancing business performance and strengthening customer relationships.

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Order tracking

Logistics integration

Streamline fulfillment

Visibility transparency

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ShoppingFeeder

Manage and optimize product feeds with comprehensive channel insights. Show more

ShoppingFeeder is a robust app designed to streamline the management of product feeds across multiple marketing channels. It enables seamless import of your BigCommerce product catalog, simplifying the process of connecting to a wide array of platforms with different feed specifications and requirements. By offering comprehensive tracking, ShoppingFeeder provides valuable insights into traffic, conversions, and ROI, empowering you to make informed business decisions. The app supports synchronization with popular channels like Google, Facebook Product Ads, ShareASale, PriceCheck, Takealot, Microsoft Ads, TikTok, and many more. Furthermore, ShoppingFeeder features advanced functionalities such as rule-based filters, AI-driven content generation, and data manipulation, enhancing your control over product data distribution. With ShoppingFeeder, you gain a holistic view of your e-commerce performance, ensuring optimized product visibility and sales success.

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Ai content generation

Traffic insights

Product feed optimization

Multi-channel feed

Rule-based filters

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HelpIQ‑AI Customer Support

$21-$61 / Month

HelpIQ: AI-Powered Omni-Channel Customer Service Show more

HelpIQ is designed to transform customer service efficiency by leveraging the power of AI, enabling swift resolutions to customer inquiries. This app seamlessly integrates with your Shopify store, offering real-time insights into customer orders and providing a comprehensive 360-degree view of support tickets. Key features include advanced AI tools for summarizing conversations and suggesting appropriate responses, along with an AI Chatbot that can autonomously handle common issues, freeing up your team for more complex tasks. HelpIQ provides comprehensive omnichannel support, allowing you to manage customer interactions across chat, email, WhatsApp, Instagram, and Facebook from a single platform. The app also offers real-time metrics analysis, enabling you to monitor ticket data and enhance team performance by setting clear priorities. Collaborative features such as note-sharing and ticket assignments ensure your team can work together effectively, ensuring customer satisfaction and support efficiency.

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Ai chatbot

Real-time insights

Team collaboration

Omni-channel support

Metrics analysis

Ai summariessuggestions

Install App

Reputon Amazon Channel

$9-$49 / Month

(4.4/5)

13 Reviews

Sell on Amazon Marketplace with Amazon sales channel Show more

Reputon Amazon Channel is a powerful tool for Shopify store owners looking to expand their reach and simplify their sales processes by directly selling on any Amazon marketplace. This app facilitates seamless synchronization of product prices, orders, and inventory between your existing Amazon and Shopify stores, ensuring that your inventory is always up-to-date with minimal effort. Designed with user-friendliness in mind, Reputon Amazon Channel saves you countless hours of manual work, allowing for efficient integration of your Shopify store with Amazon. It's important to note that to utilize this app, you must already have an Amazon store with available products as the app does not support product imports to Amazon or customer information integration at this time. Additionally, the app supports global marketplace operations, allowing you to sell in any store currency and reach international customers effortlessly. Should you encounter any challenges or need assistance, Reputon Amazon Channel offers robust global support through email and in-app chat, ensuring a smooth user experience.

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Automatic sync

Sell directly

Global marketplace

Install App

LiveShelf Channel

8.2

1 Reviews

Live shopping sales channel on LiveShelf Show more

LiveShelf Channel is an innovative app designed to seamlessly integrate LiveShelf with Shopify, enhancing your e-commerce management experience. With its real-time synchronization capabilities, it automatically updates your LiveShelf orders onto Shopify, ensuring that inventory counts are always accurate across both platforms. This integration simplifies the process of managing stock and reduces the risk of over-selling or under-stocking. Additionally, LiveShelf Channel enables you to import new products from Shopify directly into LiveShelf without the need to manually establish them, saving you time and effort. By leveraging this feature, you can significantly broaden your customer base and boost sales by exposing your products to more shopping groups. This user-friendly tool is essential for any business looking to streamline its operations and maximize its market reach.

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Product import

Inventory sync

Order sync

Real-time integration

Install App

AI Chatbot Support

Multi platform AI and Live Chat Customer Support CMS Show more

AI Chatbot Support is the ultimate solution for businesses looking to enhance their customer service experience. This innovative platform ensures that your customers receive exceptional support across all communication channels, leaving them impressed and satisfied. With AI Chatbot Support, your customers enjoy instant answers to their common queries, eliminating frustrating wait times and making them feel truly valued. The platform combines the speed and efficiency of AI with the personal touch of human interaction, allowing your support agents to concentrate on complex issues and relationship-building. Seamlessly connect with your customers wherever they are, ensuring consistent and high-quality service. By using AI Chatbot Support, businesses can provide personalized and immediate responses, significantly enhancing customer satisfaction and loyalty while streamlining their support operations.

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Instant answers

Personalized service

Multi-platform chat

Try AI Agent

Hextom AI Translate & Currency

$9.99-$49.99 / Month

9.4

2,704 Reviews

Translate my store - multi language & multi currency converter Show more

Hextom: Translate & Currency, also known as "Translate My Store," is a powerful app designed to enhance your Shopify store's global reach. Powered by advanced AI technologies like ChatGPT-4, Claude 3, and Google AI, it offers real-time multi-currency conversion and translates your store into over 130 languages. With just a few clicks, you can seamlessly adapt your website to support more than 180 currencies, ensuring customers can checkout in their local currency. The app is highly compatible, integrating effortlessly with Shopify Markets, 200+ third-party apps, and over 230 themes, creating a fully localized shopping experience. Additionally, it supports manual and AI-driven translation of text and images, including alt-texts, to cater to diverse customer needs worldwide. The app also features a dynamic currency and language switcher with geolocation detection, making it easier for users to navigate and engage with your store. With its comprehensive capabilities, Hextom: Translate & Currency app significantly boosts your store's global sales and user satisfaction.

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Multi-currency conversion

Multi-language translation

Auto-detect geolocation

Visual editor translation

Image & alt-text translation

Supports 230+ themes

Install App

PlentyONE

(2/5)

14 Reviews

The e-commerce ERP for multi-channel sellers Show more

Plentymarkets is a comprehensive e-commerce ERP solution that empowers businesses to sell on over 50 marketplaces worldwide. By providing seamless integrations with various sales channels, including point-of-sale systems, it simplifies the management of retail operations. The platform excels in automating retail processes, centralizing item and customer data for enhanced efficiency. With its cloud-based infrastructure, plentymarkets supports limitless scalability, making it ideal for growing businesses. Its state-of-the-art technology, coupled with plugin-readiness, ensures high performance and robust data security. Users can benefit from a modular approach that allows for custom expansion to meet evolving business needs. Overall, plentymarkets offers a powerful toolset for businesses aiming to streamline operations and maximize their online presence.

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Process automation

Multi-channel integration

Item centralization

Customer data centralization

Point-of-sale integration

Plugin-readiness

Install App

Google Reviews - Designers Cut

$2.49 / Month

(5/5)

2 Reviews

"Optimize Google reviews display with customization, multi-location support, and real-time updates." Show more

Google Reviews - Designers Cut is a versatile app designed to seamlessly integrate Google reviews into your website, enhancing both aesthetics and credibility. With over 150 design settings and 25 presets, it offers extensive customization options to match your brand's unique style, whether you prefer quick presets or intricate personalization. This app's standout feature is its support for multiple business locations, allowing you to effortlessly manage and showcase reviews from various sites with just a few clicks. Engage your visitors with an advanced slider and lightbox features that enhance user interaction without them leaving your site. Real-time updates ensure your reviews are always current, syncing automatically without manual input. Optimize the user experience on all devices with dedicated mobile settings and lightweight code for quick site loading. Boost your website's credibility and keep your content fresh and appealing to visitors with Google Reviews - Designers Cut.

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Real-time updates

Design customization

Multi-location support

Automatic sync

Rich content display

Advanced slider

Add to Site

Google Reviews - Designers Cut

$2.49 / Month

9.1

2 Reviews

Customize and showcase Google reviews with extensive design options and multi-location support.

Add to Site

bolt.diy

AI-powered full-stack web development with multi-LLM support in your browser Show more

bolt.diy is an innovative open-source application designed to revolutionize full-stack web development by harnessing the power of AI directly in the browser. It stands out by offering support for multiple language models (LLMs), allowing users to tailor their experience by selecting different models for each prompt. This flexibility empowers developers to optimize their web development processes based on specific project needs or preferences. The platform's architecture is highly extensible, facilitating the integration of additional models as they become available, which ensures it remains a versatile and cutting-edge tool in the AI and development community. Ideal for developers seeking to seamlessly incorporate AI into their workflows, bolt.diy democratizes access to advanced AI capabilities, enhancing productivity and creativity in web development projects.

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Ai-powered development

Full-stack capabilities

Browser-based tool

Multi-llm support

Model integration

Try AI Agent

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