Ecwid Business communication apps 2025

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WhatsApp Plugin: Free chat, share and opt-in widget

6.5

8 Reviews

Effortlessly integrate WhatsApp for seamless business communication and marketing. Show more

The "WhatsApp Plugin: Free Chat, Share and Opt-In Widget" is a powerful tool designed to seamlessly integrate WhatsApp with your online store, enhancing customer engagement and streamlining communication. By utilizing this app, businesses can provide prompt and efficient customer service, helping convert leads into loyal customers. The app offers a comprehensive solution for online merchants, enabling real-time chats with store visitors and sending automated or manual outbound messages through WhatsApp. It simplifies the process of marketing and customer interaction, making it accessible for businesses of all sizes. For advanced WhatsApp notification features, users are directed to the new Sellonboard app. Please note that while this plugin harnesses WhatsApp's robust API through the services of official partner Tyntec, it is not directly endorsed by WhatsApp.

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Seamless integration

Chat widget

Outbound messaging

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WildGoose Live Chat

One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Yobi Sync

Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.

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Sync shopify contacts

Unified communication

Respond via call

Respond via text

Respond via social media

Export notes

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JivoChat Live Chat

$19 / Month

7.5

66 Reviews

Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

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Elfsight Facebook Chat

$4.19 / Month

(3.4/5)

9 Reviews

"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.

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Selective page display

Instant website communication

Customizable chat triggers

Install App

Support Board ‑ Chat & Chatbot

$5-$10 / Month

Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.

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Real-time data

Omni-channel integration

Ai-driven chatbots

Product card messages

Customer information access

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WapTap: Quick Chat WhatsApp

Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.

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Whatsapp integration

Instant communication

Customizable contact button

Desktop and mobile

Flexible interface

No app required

Try for Free

Azark Shop Quick Contact Forms

$5.99-$49.99 / Month

Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.

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Customizable forms

Responsive design

Instant notifications

Install App

switchCode WhatsAppChat Button

$3 / Month

Enable WhatsApp chat icon for easy merchant-customer communication. Show more

SwitchCode WhatsAppChat Button is a convenient tool for merchants to seamlessly integrate a WhatsApp chat icon on their storefront, enhancing customer support accessibility. With this app, businesses can bridge communication gaps by offering instant connectivity for customers seeking assistance or inquiries. The app supports a range of customizable options, including preset, animated, and custom icons, allowing merchants to tailor the chat button to fit their brand aesthetic. By using SwitchCode, businesses can enhance user experience, streamline support interactions, and potentially increase customer satisfaction. This simple yet effective solution empowers merchants to stay connected with customers in real-time, building stronger relationships and improving service outcomes. Whether you're a small business or a large enterprise, the SwitchCode WhatsAppChat Button facilitates direct and instant communication, making it a valuable addition to any storefront.

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Custom icons

Preset icons

Animated icon

Install App

MightyCall: Business Phone System

$12 / Month

8.1

1 Reviews

Enhance sales with seamless customer communication using MightyCall's phone system.

Install App

EpsiVal ‑ Business Valuation

8.2

1 Reviews

Get valuation of your business & keep track of its evolution Show more

EpsiVal - Business Valuation is a user-friendly app designed to help business owners and entrepreneurs quickly assess their business's potential market value. The app requires just a single input to generate an indicative valuation with the click of a button, making it an accessible tool for those curious about their business worth, considering a sale, or exploring financing options. Powered by a dynamic algorithm that uses a constantly updated dataset, EpsiVal ensures its valuations reflect the current state of the market. The app is designed for ease of use, allowing users to install it in one click and obtain quick insights into their business's financial health. By revisiting the app, users can track how their business valuation changes over time, offering valuable insights for strategic planning and decision-making. Whether you're looking to gain a deeper understanding of your business's financial landscape or preparing for future financial endeavors, EpsiVal provides a reliable, efficient solution.

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Instant valuation

Single input

Evolution tracking

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WhatsApp Plugin: Free chat, share and opt-in widget

6.5

8 Reviews

Effortlessly integrate WhatsApp for seamless business communication and marketing. Show more

The "WhatsApp Plugin: Free Chat, Share and Opt-In Widget" is a powerful tool designed to seamlessly integrate WhatsApp with your online store, enhancing customer engagement and streamlining communication. By utilizing this app, businesses can provide prompt and efficient customer service, helping convert leads into loyal customers. The app offers a comprehensive solution for online merchants, enabling real-time chats with store visitors and sending automated or manual outbound messages through WhatsApp. It simplifies the process of marketing and customer interaction, making it accessible for businesses of all sizes. For advanced WhatsApp notification features, users are directed to the new Sellonboard app. Please note that while this plugin harnesses WhatsApp's robust API through the services of official partner Tyntec, it is not directly endorsed by WhatsApp.

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Seamless integration

Chat widget

Outbound messaging

Try for Free

Australia Post MyPost Business

$9.99 / Month

9.2

109 Reviews

Print Australia Post MyPost Business & eParcel labels fast Show more

Australia Post MyPost Business app is designed to seamlessly integrate Shopify with Australia Post's MyPost Business and eParcel services, streamlining your shipping process. The app consolidates all your orders into a user-friendly dashboard where you can view live shipping rates and efficiently print invoices, pick lists, and labels with just one click. By automating the label creation process, especially in bulk, the app saves you considerable time and ensures you stay on top of shipping costs. It supports bulk printing of MyPost Business and eParcel labels and allows for the easy upload of tracking numbers to Shopify, facilitating smooth order fulfillment. Additionally, you can view both domestic and international live rates, edit order details, and select the appropriate packaging, making batch processing efficient. The time saved with this app can be redirected to focus on growing your business, improving productivity, and customer satisfaction.

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Batch processing

Edit order details

Bulk label printing

Upload tracking numbers

View live rates

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Databox: Business Analytics

$59-$399 / Month

All your Business Analytics and KPIs in one place.

Track performance

Discover insights

Connect integrations

Build dashboards

Set measurable goals

View multi-platform analytics

Try for Free

Online Business Card

6.1

44 Reviews

"Streamline customer contact with customizable, mobile-optimized online business cards." Show more

Introducing the **Online Business Card** app, your go-to solution for effortlessly connecting with customers and showcasing your business details in real-time. This app enables you to prominently display the most sought-after information—business hours, address, and phone number—on a sleek, digital business card. Impress your audience with customizable features, allowing you to choose the information that's most pertinent, and tailor colors, fonts, and logos to seamlessly integrate with your brand. The 'Open now' indicator provides real-time updates on your availability, ensuring customers are always informed about your business status. Designed with mobile optimization in mind, the app facilitates seamless direct calls and easy navigation using native Maps apps. Embrace the future of networking and elevate your business presence with an intuitive, user-centric experience.

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Customizable business cards

Real-time status indicator

Mobile click-to-call

Native map integration

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Open 4 Business

List your products on the Open 4 Business Show more

Open 4 Business is a versatile app designed to seamlessly integrate with your Shopify or Shopify Plus store, enabling you to amplify your sales by sending a product data feed to the Open 4 Business sales channel. Easy to manage through the familiar Shopify Admin UI, you have full control over which products are included in this expanded sales strategy. With Open 4 Business, you can effortlessly track new orders in the O4B Dashboard, enhancing your fulfillment process. Orders placed by customers are directed to your store for efficient handling by your team. This app allows you to extend your store's reach without the hassle of learning new systems. Ultimately, Open 4 Business helps streamline your sales channel management, boosting your store’s potential for increased revenue.

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Order synchronization

Product selection

Product data feed

Fulfillment dashboard

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Business Hours & Open Sign

Dynamic display of business hours with customizable design and templates. Show more

The "Business Hours & Open Sign" app is a dynamic tool designed to ensure your customers always have accurate information about your business hours. By automatically updating your open and closed status based on real-time data, it prevents confusion and enhances customer experience. The app offers extensive customization options, allowing you to adjust colors, fonts, and labels to seamlessly integrate with your website's branding. With a selection of professionally designed templates, you can choose the perfect style to match your business’s aesthetic. Whether you need to mark specific hours for each day or indicate days when your business is closed, this app makes it effortless to keep your visitors informed. Enhance your business's online presence and operational transparency with this comprehensive, real-time hours display solution.

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Real-time updates

Customizable design

Template selection

Dynamic display

Accurate information

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Sling: Scheduling & Time clock

$2-$4 / Month

(2.8/5)

6 Reviews

Scheduling, time Tracking & communication made easy. Show more

Sling: Scheduling & Time Clock is a comprehensive app designed to streamline employee scheduling and time management for businesses. With its intuitive interface, managers can efficiently create schedules, handle time-off requests, manage shift trades, and monitor employee availability in minutes. This tool not only helps avoid budget overruns and unwanted overtime but also minimizes absenteeism and late arrivals, ensuring smooth operations. Real-time notifications alert users of overlapping shifts and unexpected changes, reducing scheduling conflicts and stress. Sling also offers features for communication and task management, fostering collaboration and productivity within teams. Overall, Sling is a versatile solution for managing labor costs and enhancing workplace efficiency.

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Employee scheduling

Labor cost

Time clock

Task management

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Ticket Spot

$9.99-$49.99 / Month

7.9

24 Reviews

Event Success Simplified: Tickets, Automation and Promotion Show more

Ticket Spot is an innovative app designed to seamlessly integrate with your Shopify Store, providing a comprehensive ticketing solution for a wide range of events. The app streamlines the attendee management process, allowing transactions via Shopify Checkout while efficiently handling communication and event check-ins. Enhance your website’s functionality and aesthetic with Ticket Spot’s customizable event widget, enabling the display of events in your unique brand style. Additionally, Ticket Spot extends its capabilities by connecting with services like Eventbrite, ensuring thorough and versatile event management. Simplify your event operations with features that automate messages and reminders, boosting attendee interaction and engagement. The app also supports event promotion across various social media networks, expanding your event's reach and visibility. By integrating Ticket Spot, you gain a powerful tool to elevate your event management and promotion strategy.

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Automated messages

Ticketing options

Attendee management

Event widget

Social media promotion

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MSG91

8.2

11 Reviews

Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!

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Abandoned checkout alerts

Signup greetings

Abandoned cart alerts

Order related alerts

Order cancellation alerts

Refund alerts

Try for Free

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