Fast Support for connector issues - We kept getting some sync errors related to some discount codes. Sherwin was quick to find the problem and offered suggestions for configuration.

Support chat - Great customer service, Sherwin was of great assistance. They took care of all my problems in 10 minutes.

Very helpful support staff. - Very helpful support staff. I was having problems linking invoice numbers. Rom & Sherwin we’re very helpful and had quick response time.

Helpful and responsive support - The QBO chat support is really good. I have used the support a few times. They are really responsive and very little wait, if at all. Today, Rom helped me figure out the mapping issue and was able to re-sync the impacted payments to show up correctly. Thanks.

Support Chat - I am always skeptical of chat boxes, but the QBO chat is fantastic! Dean was very helpful this morning. Thank you!

Resolved BC to QBO sync issues - Sherwin, was a great knowledgeable support team member. Was able solve our queries. Thanks Sherwin.

Support - Rafael was very helpful in solving our issue with QBO transfering inventory to BigCommerce. Quickly solved the issue by resetting our reference ID (only they can do that).

Very helpful support - LORI continued to help figure out the current issues with the connection of BC to QBO... she was very helpful!I recently went over to QBO from another bookkeeping program, and there are always learning curves. I would have Never known how to fix issues... without the support, I would have been overwhelmed!!! Thanks again for your kindness and support!

OneSaas App - The representatives at OneSaas have always been helpful and quick to reply to the issues at hand. Sherwin assisted me today and has helped me in the past.

sync quickbooks and bigcommerce - I had just downloaded the product and it was not working. Sherwin was my customer service who worked out all the error much thanks for all the help.

Help With QBOL Integration with Bigcommerce - Sherwin was very knowledgeable with sync settings, was very friendly, patient and easy to understand. Very helpful! Thanks so much, Sherwin!

ROM The Man! - Absolutely fantastic support from Rom. A pleasure to get support from. Did everything I need to get a 1000 product setup working with BC and QuickBooks.

Great support by Paul - Paul was very helpful in assisting with my BigCommerce integration. He spent the time to clearly explain my questions.

Excellent Support by Ronnie - Reached out to QB for support regarding a Sync issue. Ronnie ( Supper Techie) was amazing. He understood the issue quickly, had wealth of knowledge and assisted in no time to fix it. Good Job Mate!

CALL ME Sync - DUPLICATE ORDER #'s and MISAPPLIED PAYMENTS - Having multiple error issues, cannot get help from Intuit or Big Commerce - Regarding DUPLICATE INVOICE / ORDER NUMBERS, MISAAPPLIED PAYMENTS, And the lastest is an order which showed it had an error, I told it to ignore the error (figuring it would then sync) and the order then disappeared !THere appears to be no communication with regards to preventing duplicate order numbers. This app "Should" query Quickbooks to see what order number was posted last (because if you manually enter any invoices, Big Commerce will refuse to sync or will misapply a payment, but not sync the actual order number. VERY FRUSTRATING and I am certain I am not the only site owner to encounter this issue! We have 4 website with Big Commerce and 4 separate Quickbooks accounts, so we get 4 times the headache!! Also I cannot log into support, it says I'm not Authorized!! Dave Schenk 727.938.2100 ext 2

New Quickbooks App - Hopefully this will help people. DON'T USE THIS VERSION OF THE APP. THERE IS A BETTER VERSION AVAILABLE. The company who developed this app is OneSaas. They were purchased by Intuit a few years back. OneSaas created a version of this app available for download from Quickbooks Online. It's free for anyone with an active QBO subscription. It has all the features which this app lacks, except the ability to sync updated pricing. That still has to be done manually. Again, stay away from this version of the app. It should be removed from the app store.

Can't sync to Quickbook online 2 weeks - I report to QuickBooks online that my order on Bigcommerce can't send sale receipt to QBO.They found a problem but can't estimate time for fixing it.Now, it pass 2 weeks and still working fix it.The inventory on Quickbook online is so terrible. I can't track inventory.

Superior Customer Service from Benielle - I had to Contact Benielle on 2 different occasions. They where extremely helpful the first time and I was happy. I had a new issue recently, and had been going back, and forth by email for about a week, and was getting frustrated. Today I contacted to live chat, and was thrilled I got "Benielle" back to help me. They are very helpful, and explain things to you in a easy to understand term. I highly recommend having them help you. Five stars all the way. Thanks Again!

Helpful Support - The app is actually better that QBO itself. So many issues with QBO but at least when it comes to solving issues regarding syncing, the service is great. Rominick was very helpful.

customer service is amazing - had an issue sherwin was the contact and was a very fast on point help THANK YOU