Great help - Franics from ONESAAS helped me out with a bug i was working with in the app. I didnt think it could get fix but he did it. Thanks for the help1

BEN fixed customer map in 5 seconds - App is pretty maintenance free. One downside is that is lacks GUI to manage customer mapping so if you delete/merge a customer, you have to reach out to support. Also, BC nor QB support have a clue when it comes to the app...they cannot even provide the correct contact information to reach OneSaas.

syncing issue fixed fast by Sherwin - Sherwin helped me out in record time today. He was kind, asked all the right questions, and fast to figure out what was stopping my integration on one invoice. I think you are rivaling the best customer service with Big commerce in my book! They also have great help and I'm so glad you are partnering with them and continuing the support for my small business. Sherwin deserves a raise! or at least buy him a special lunch as a thank you from me!

Great support from Francis - We received very helpful support from Francis. We didn't have everything set correctly for invoice number sequencing. Francis walked us through both correcting our QB's account and getting the proper settings in place in the app. Thank you!

FRANCIS is super HELPFUL - FRANCIS is HELPFUL. Thank you Francis for resolving the issues and appreciate it.

App Integration Support Success - Our QBO integration was disconnected when we changed users. Emailing OneSaas was a nightmare with the response time and understanding of my issue. Once, I was connected with LORI via their online chat, she had it handled within minutes. Thank you, LORI!

One Saas Support Excellent - If an order doesn't import for any reason, they are always quick to help and resolve, no matter what time it is! Thank you Troy!

Great Support - We were having trouble configuring this to work with Net 30 orders and credit card orders. Troy and Dean were excellent in helping us figure out the correct configuration for this to work. Thanks!

Great Customer Service - Wow! I had an inventory integration problem and Ben helped right away. My email ticket was answered within a few hours and then the communication was instantaneous. Problem solved with a few email and very quickly.

Support with Syncing - Shewin was amazing with my syncing support. He was very helpful with a large sync. I am grateful I contacted support for help.