Extremely Costly - The problem with the MailChimp integration is that every email address pulled from BC is chargeable even when the customer has chosen not to subscribe. There is a workaround on the platform but you have to do this every few days; otherwise, you are hit with a hefty invoice. I can't get my head around why they would charge for these customers when we can't email them. Do not waste your money and time. MailChimp, get your act together as it's nonsense.

can't import products from bc to mail chimp - chat support is terrible and it don't import products from bc in to mail chimp to make sending emails easy, product retargeting does not work either, I'm going to find another email provider

Syncing My Website Was Quite Easy! - I have used Mail Chimp in the past, but this new software synced in a few minutes and everything went very smoothly. Just as promised!

To 99% of contacts impossible to send something - To 99% of contacts impossible to send something: 20000 contacts were transferred as non Subscribers. MailChimp counts them for their Subscription Price, but don't get sent them anything :)

I don't know where to start - Mailchimp stopped importing sales data from BigCommerce, although it never was anywhere near accurate before anyway. Now it's totally useless. The text editor is so buggy I have to compose my text outside the program and then paste it in to avoid massive issues with bad formatting. I can't edit it in the HTML editor because that won't allow me to highlight most of the code and only allows me to type randomly. If you accidentally segment an audience wrong, they call it additional subscribers and hit you with a big price increase even if you then delete the segment. It's only the time and worries about losing data that have prevented me from switching programs but next month I will bite the bullet and do it. This is truly pathetic software.

order email automations never work - despite numerous open tickets with mailchimp, my customers are not at all receiving their order confirmation emails or shipping confirmation emails that are "automated" via mailchimp. it just doesnt work.

mailchimp fopr bigcommerce integration - really bad app. does not import all subscribers properly, but imports all who buy does not matter if they subscribe or not, so your audience in mailchimp is growing like crazy. useless. we switch to manual imports

Mail Chimp Integration - Very simple to install - once I disabled my third-party tracker. I have used MailChimp in the past and find it quite simple to use.

High Recommended - Simple to set up and works a treat. Very impressive and I would highly recommend this to anyone looking to consider Mail Chimp as an integration with there website.

Transactional Only - Brings contacts into Mailchimp as "Transactional Only". That means they are not subscribers and we can not change the contact status in Mailchimp. This makes the integration basically worthless.

Company Name Integration - The MailChimp integration for Big Commerce does not bring the company name over from Big Commerce into MailChimp.We require the company name for Big Commerce user setup, but that shouldn't matter; if there's a company name defined, it should be brought over.Why would a marketing management tool that is supposed to support B2B transactions not include the company name in the integration?That's just silly.

Does what is says on the tin - Overall a great app but lacking on templates also had a few issues with automation which couldn't be fixed. But use it for basic subscriptions

New Customer - As a new customer, I found the app easy to use and easy to integrate. Can't wait to get started.

NOT FREE, WASTE OF TIME - When you have thousands of customers, they did not let you send a single email to just for testing, i have signed up through big commerce, waited long to synch the store , no I just want to send a test email, Guess what ,they want me to upgrade and pay the money before I send a single test email, what a joke, NOT RECOMEDED AT ALL,WASAGE OF TIME,THIS IS NOT A FREE SERVICE EVEN FOR A TEST

They won't let you email customers - I paid for the service, synced my store and thousands of customers, only to find out you can only market to customers that have opted in to MailChimp's subscription service. It's a total waste of time and money. Don't fall for their scam and definitely don't pay for a subscription.

Customer Support - works great until you have a question. Support is only available for paid customers but if you try to upgrade and it does not work, you can only communicate with a bot. So catch 22 and pretty unprofessional. As much as like the application but companies should still be contactable to resolve problems or they may loose customers. I am close to switching to another tool now because of this lack of accessibility. Bots are never acceptable as "support" replacement. They are annoying and not helpful at all. Very unhappy long term customer.

Easy to setup with an existing Mailchimp account - It was easy to install and setup having an existing Mailchimp account, not sure how it goes when creating a new one. So far so good.

amazing and smooth!! - amazing app! smooth integration and it learns the brand colors and makes marketing simple and fun!

Used to work well. - Worked well then they updated. Now I get an error email every time I get a new subscriber. "There is an issue with your stores email integration"They also try and hit you with the fees once you hit a certain level. No more freebie.

Impressive Integration - Very impressed with MailChimp's integration feature. This is going to help us immensely when it comes to product sale announcements. Great stuff.