Bigcommerce Customer feedback apps 2025

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Komment Feedback by Limon Labs

Enhance customer feedback with sleek, contextual insights for BigCommerce stores. Show more

Komment Feedback by Limon Labs is a dynamic tool designed for BigCommerce stores to harness genuine customer insights seamlessly. The app integrates a sleek feedback button across your store, encouraging customers to voice their opinions, ask questions, or seek help exactly when needed, right from any page. This innovation moves beyond traditional contact forms or exit surveys by enabling contextual feedback, allowing shoppers to share their experiences during browsing, checking shipping info, or completing a purchase. By providing this real-time feedback channel, you can quickly identify and address any pain points, enhancing user experience and streamlining the purchase process. The app's simplicity in installation and management ensures that every page of your store becomes an arena for customer interaction, driving continuous improvements. Ultimately, Komment Feedback supports in catching potential issues early, reducing cart abandonment, and boosting overall sales through valuable, actionable customer insights.

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Instant feedback widget

Contextual insights

Real-time pain point identification

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Testimonials Slider by Elfsight

6.1

3 Reviews

"Showcase customer testimonials attractively to boost credibility on BigCommerce websites." Show more

Testimonials Slider by Elfsight is a dynamic plugin designed to showcase customer feedback on your BigCommerce website in an engaging and visually appealing manner. This tool allows you to display testimonials complete with the author's name, photo, company logo, and even a URL link to their website, helping to boost your product's credibility with authentic user experiences. Offered by Elfsight Apps, a versatile cloud-based service known for enhancing website functionality with various widgets, this app seamlessly integrates with your site to display customized testimonials. Setting up an Elfsight Apps account is quick and free, ensuring you can get started effortlessly. Should you encounter any issues during the installation or customization process, the Elfsight Support Team is available to assist you with free installation and expert guidance. Enhancing your website's authenticity and strengthening your brand's reputation has never been easier with Testimonials Slider by Elfsight.

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Customizable design

Display testimonials

Enhance credibility

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Contact Form Builder by Zotabox

8.2

3 Reviews

Create customizable and secure forms to boost engagement and collect emails. Show more

Contact Form Builder by Zotabox is a versatile tool designed to help you create customizable and secure forms for various purposes, including contact, application, and feedback forms. With this app, you can easily personalize fields, backgrounds, texts, and tabs to align with your brand's aesthetic, enhancing user interaction on your website. Whether embedded directly on your site or hosted on a separate page, these forms aim to boost visitor engagement, email collection, and social media shares. As part of Zotabox's extensive toolkit, it offers over 20 promotional sales tools, such as popups and live chat, to enrich your online presence. New website owners can benefit from a 14-day free trial and a 30-day money-back guarantee, making it a risk-free investment to potentially increase sales. Please note that installing the app will create a unique Zotabox account linked to your BigCommerce email, and users can manage promotional emails and ads through the privacy policy page. With tags like contact form and feedback form, this app serves as an essential asset for boosting customer engagement and support.

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Customizable forms

Mobile-friendly

Secure forms

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Amazon Reviews by Elfsight

Showcase Amazon reviews on your site to boost credibility and sales. Show more

Amazon Reviews by Elfsight is a powerful tool designed to enhance your website by showcasing genuine customer feedback from Amazon. This app allows you to seamlessly integrate Amazon reviews into your site, complete with details about the reviewers, adding credibility to your offerings. You can use filters to display only the top-rated feedback, ensuring that potential customers see the best perspectives on your products or services. In addition to displaying reviews, the app features a convenient rating system and a review-request button that directs users to your Amazon profile, encouraging them to contribute their own feedback. By leveraging this tool, you can effectively build trust and demonstrate the value of your offerings to website visitors. Elfsight's user-friendly interface ensures smooth integration, enhancing your site's appearance and functionality without any hassle.

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Showcase amazon reviews

Filter best reviews

Add review-request button

Try for Free

REVIEWS.io

7.1

11 Reviews

Boost sales by automating customer feedback with REVIEWS.io for BigCommerce. Show more

REVIEWS.io is a leading review platform designed to empower e-commerce businesses by enhancing their customer feedback processes. This advanced solution is trusted by numerous online stores for its ability to instantly boost on-site conversion rates through effective collection and display of customer reviews. By leveraging a content license with Google, REVIEWS.io ensures that reviews are visible across the internet, significantly enhancing trust, driving more traffic, and ultimately improving sales performance. The app's integration with BigCommerce allows seamless automation of both service and product review collection, offering a streamlined experience for businesses seeking to leverage customer insights. With an emphasis on credibility and visibility, REVIEWS.io is a vital tool for any e-commerce business looking to strengthen its market position.

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Automated review collection

Customer feedback display

Google content license

On-site conversion boost

Try for Free

Easy Customer Feedback Survey

Gain insights and improve with real-time customer feedback surveys. Show more

Easy Customer Feedback Survey is an intuitive app designed to help businesses gather actionable insights through streamlined customer surveys. By identifying key drivers of sales and potential reasons for customer attrition, this tool empowers you to make data-driven decisions. Whether you want to evaluate aspects like store layout, product offerings, or checkout processes, the app's satisfaction surveys provide comprehensive feedback on critical points of the customer journey. Benefit from real-time input to make swift adjustments and enhance your business strategy effectively. The app’s user-friendly dashboard simplifies feedback management and review, offering ease of access to analytics and admin notifications. With 24/7 email support from a dedicated customer service team and live chat for upgraded plans, you’re never alone in navigating and optimizing your feedback system.

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Real-time feedback

Quick adjustments

User-friendly dashboard

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Pulse NPS, Surveys & Feedback

$19-$99 / Month

9.1

1 Reviews

"Enhance customer experience with multichannel surveys and real-time feedback response." Show more

Pulse NPS, Surveys & Feedback is a comprehensive customer experience platform designed for businesses of all sizes, both online and offline. The app enables users to effortlessly create and deploy surveys across multiple channels, including websites, email, SMS, mobile apps, advertisements, and physical stores. It features advanced feedback reporting, allowing segmentation by channel, location, brand, and more, providing detailed insights into customer sentiments. Real-time alerts facilitate immediate responses to customer concerns, ensuring quick resolution of issues. With built-in Natural Language Processing (NLP), the app identifies critical customer issues, aiding in proactive management of feedback. Its user-friendly survey builder allows for customization to suit various platforms, enhancing the ability to gather relevant data. Overall, Pulse NPS empowers businesses to effectively manage and improve customer experiences across all interaction points.

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Advanced reporting

Survey builder

Multichannel surveys

Nlp analysis

Proactive feedback

Install App

Komment Feedback by Limon Labs

Enhance customer feedback with sleek, contextual insights for BigCommerce stores. Show more

Komment Feedback by Limon Labs is a dynamic tool designed for BigCommerce stores to harness genuine customer insights seamlessly. The app integrates a sleek feedback button across your store, encouraging customers to voice their opinions, ask questions, or seek help exactly when needed, right from any page. This innovation moves beyond traditional contact forms or exit surveys by enabling contextual feedback, allowing shoppers to share their experiences during browsing, checking shipping info, or completing a purchase. By providing this real-time feedback channel, you can quickly identify and address any pain points, enhancing user experience and streamlining the purchase process. The app's simplicity in installation and management ensures that every page of your store becomes an arena for customer interaction, driving continuous improvements. Ultimately, Komment Feedback supports in catching potential issues early, reducing cart abandonment, and boosting overall sales through valuable, actionable customer insights.

Show less

Instant feedback widget

Contextual insights

Real-time pain point identification

Try for Free

Fab Feedback Button

$9-$199 / Month

8.2

4 Reviews

Collect customer feedback to improve experience and loyalty Show more

Fab Feedback Button is an intuitive app designed to help businesses capture real-time feedback directly from their customers, enabling them to drive positive change effectively. By integrating this app into your platform, you can instantly start receiving bug reports, suggestions, questions, and compliments, empowering you to take timely action to enhance customer satisfaction, build loyalty, and ramp up sales. The app offers a seamless installation process with customizable options, allowing you to tailor the button's position, size, and color to align with your brand's identity. Choose between emoji or star ratings to gauge customer satisfaction levels accurately, and utilize the built-in Customer Satisfaction chart to track and analyze feedback trends easily. Additionally, the app allows you to gather customer emails to enhance communication and engagement, fostering long-term relationships. By leveraging this feedback, businesses can make informed decisions that propel growth and improve overall store performance.

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Quick setup

Easy installation

Feedback collection

Powerful customization

Emoji satisfaction

Gather emails

Install App

FeedbackMe Button

$4.5 / Month

(1.3/5)

3 Reviews

Add a Feedback button to your store and get precious feedback! Show more

Feedback Button is an innovative Shopify App designed to seamlessly integrate a floating feedback tool into your online store. This user-friendly app is quick to install and aims to enhance your sales by providing a direct line of communication between you and your customers. By enabling visitors to leave comments and suggestions, the app helps entrepreneurs address the common challenge of low conversion rates. It serves as a crucial tool for understanding customer needs, preferences, and objections that might hinder purchases. With Feedback Button, you can directly engage with your audience, answer their questions, and implement valuable feedback to improve your store's offerings. Ultimately, this app empowers you to increase your conversion rates by aligning your products and services with customer expectations.

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Easy installation

Boost sales

Floating button

Leave feedback

Install App

Affiniv NPS, Survey & Feedback

$99-$249 / Month

9.1

4 Reviews

Post order survey to collect feedback and Net promoter score Show more

Affiniv NPS Post Order Survey is a powerful tool designed to enhance customer experience by leveraging the Net Promoter Score (NPS) metric. With Affiniv, businesses can effortlessly create and deploy an NPS survey that reaches customers automatically, a few days post-purchase, via Email or WhatsApp. The app includes features like automated reminders to maximize response rates and encourages timely feedback. Responses are easy to analyze using a comprehensive dashboard, offering segmentation and tagging options for in-depth customer insights. By understanding these insights, brands, regardless of their size, can refine their products and processes to better meet customer needs. Whether you're just starting out or are an established entity, Affiniv helps in creating a seamless loop of feedback and improvement.

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Automated reminders

Dashboard insights

Create nps survey

Analyze responses

Email/whatsapp distribution

Install App

Rex Feedback

$7.99-$12.99 / Month

9.1

1 Reviews

Integrate feedback button, hear customers, rapid load. Show more

Rex Feedback is a powerful tool designed for e-commerce websites, simplifying the process for customers to provide invaluable feedback. By using this app, merchants can gain deep insights into customer concerns and preferences, enabling them to improve the shopping experience significantly. The app includes customizable buttons and dialogs tailored for both desktop and mobile platforms, ensuring a seamless feedback collection process. With features like detailed client profiles and easy file export options, businesses can analyze data effectively. Email notifications keep merchants informed about customer feedback promptly, allowing swift responses. Additionally, optimized files ensure quick downloads without compromising site performance, making Rex Feedback an essential component for staying ahead in the competitive e-commerce landscape.

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Email notifications

Customizable button

Client profiles

File export

Optimized files

Install App

HouseParty: Community Feedback

$25-$99 / Month

8.2

11 Reviews

Collect feedback, generate user content, grow organic SEO. Show more

HouseParty: Community Feedback is an innovative app designed to transform customer engagement and brand innovation. Moving beyond traditional reviews and outdated platforms like Facebook groups and standalone survey apps, HouseParty integrates feedback loops directly within your online store. This app empowers customers to leave feedback, vote on ideas, and engage in discussions, fostering a vibrant community and enabling collective decision-making. Over time, the app elevates popular ideas, helping brands make informed choices about product development and business strategies. By replacing conventional forums with a dynamic community space, HouseParty enhances user interaction and encourages account growth, all while boosting organic traffic through user-generated content. With features like upvoting and comprehensive forums, HouseParty ensures that customer insights are not lost in the digital noise, but are front and center, guiding your brand’s growth.

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Seo boost

Community feedback

Idea voting

Forum discussions

User content

Guided growth

Install App

57‑feedback

(3/5)

1 Reviews

Avoid wasting time by effortlessly collecting users' feedback. Show more

57-feedback is a user-friendly app designed to simplify the feedback collection process for merchants, significantly reducing the time and effort required. With customizable feedback and review strategies, it enables businesses to cater specifically to their customers' preferences, helping them stay competitive in today's dynamic marketplace. By leveraging customer insights, merchants can refine their offerings, enhance customer satisfaction, and ultimately boost sales. The app's tools are invaluable for gaining a deeper understanding of customer needs and building a strong, positive reputation. Additionally, 57-feedback provides instant feedback delivery via email, allowing businesses to make timely improvements to their sites. By gathering valuable visitor insights on navigation and usability, it ensures a seamless and rewarding customer experience.

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Instant feedback

Effortless collection

Tailored strategy

Install App

Feedback Survey by POWR

8.2

3 Reviews

Effortlessly collect feedback with customizable, no-code surveys by POWR. Show more

Feedback Survey by POWR is an intuitive tool designed to effortlessly collect post-purchase feedback and other valuable insights through customizable surveys. This user-friendly app allows you to build professional surveys in minutes without any coding or sign-up requirements, with automatic installation ensuring a seamless experience. Simply customize your survey form for free, publish it, and choose the pages for deployment. Amplify its functionality by integrating with any app supported by Zapier, streamlining your data collection process. Benefit from fast 24/7 customer support to address any queries or assist with setup. Part of the highly-regarded POWR suite of over 60 cloud-based website apps, this tool is ideal for businesses looking to enhance online growth, trusted by global giants like SpaceX, NASA, and more. Headquartered in San Francisco and supported by an international team, POWR is committed to making digital tools accessible and effective for businesses worldwide.

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Customizable surveys

No-code integration

Limit submissions

Try for Free

Commentify: Customer Comments

$9.99 / Month

7.9

7 Reviews

Display customer comments and feedback on blogs and products Show more

Commentify: Customer Comments is a versatile app designed to enhance customer engagement on your e-commerce platform by integrating a dynamic comments block. With this tool, customers can leave feedback, post reviews, ask questions, and add testimonials across blogs, product pages, and even during checkout. The app enables businesses to build vibrant online communities, offering features to monitor comments using analytics and moderate them when necessary. Seamlessly adjust the position of the comments block with Shopify 2.0's drag-and-drop editor, ensuring it complements your site's aesthetic. Commentify automatically adapts the design to match your theme's style, providing a cohesive look. Additionally, the app supports nested replies, automatic spam filtration, and robust moderation features like thread locking and comment approvals. With in-depth analytics, businesses can track engagement through interactive graphs, identify the most commented pages, and highlight top-voted comments, ultimately improving SEO and fostering customer interaction.

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Analytics dashboard

Collect reviews

Drag-n-drop editor

Post feedback

Threaded replies

Spam filtering

Install App

POWR: Customer Comments

$4.49-$89.99 / Month

7.6

134 Reviews

Build trust with customer comments and feedback on your store. Show more

POWR: Customer Comments is a powerful tool designed to enhance your business's online presence by leveraging customer feedback. By showcasing authentic comments and reviews on product pages, this app helps build trust and credibility with potential buyers. Highlighting positive experiences related to product selection or exceptional customer service can encourage more frequent purchases. The app offers features like comment moderation to ensure only the most relevant feedback is displayed, and instant email alerts keep you informed of new customer interactions. Users can also upload images to enhance social proof, and automated responses can be customized to thank customers for their reviews. With fully customizable design options, POWR: Customer Comments seamlessly integrates with your brand's existing aesthetic, providing a cohesive and engaging user experience.

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Email alerts

Customizable layout

Image uploads

Review display

Customer comments

Comment moderation

Install App

Callexa NPS Feedback

8.2

4 Reviews

Get valuable customer feedback with automated NPS surveys. Show more

Callexa NPS Feedback is a powerful tool designed to enhance your Shopify store’s customer experience through automated surveys. This app capitalizes on the Net Promoter Score system to gauge customer satisfaction by sending surveys shortly after an order is shipped. The feedback collected, including ratings and comments, is seamlessly integrated back into your Shopify order entries, making it easily accessible. Users can manage and analyze this data using the app’s intuitive dashboard, which offers detailed statistics and reporting functions to evaluate shop, service, and product quality. With Callexa, businesses can efficiently gather valuable customer insights, track improvements over time, and make informed decisions to boost customer loyalty. Whether you're aiming to refine your service or gain deeper insights into customer perception, Callexa provides the tools necessary for actionable, data-driven strategies.

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Feedback collection

Survey customization

Automated surveys

Dashboard statistics

Nps ratings sync

Order-based prompts

Install App

Customer Feedback

$5.99 / Month

8.2

1 Reviews

Effortlessly gather and analyze customer feedback to enhance your business. Show more

Customer Feedback is a powerful tool designed to seamlessly integrate feedback collection into your website, offering you an effortless way to gain valuable insights from your users. With advanced analytics, this app enables you to dive deep into responses and identify emerging trends, helping you make informed decisions to enhance your business. Beyond just your website, the app allows you to gather feedback through shareable links and QR codes, expanding your reach and engagement. You'll receive instant notifications for feedback that meets your pre-set criteria, ensuring that you never miss critical input. Launching your first feedback campaign is a breeze and can be accomplished in just a few clicks, empowering your business to harness the power of customer input effectively. Enjoy the benefits risk-free with a generous trial period, allowing you to explore all the features the app has to offer before committing fully.

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Gather user feedback

Advanced analytics insights

Feedback via links

Instant feedback notifications

Add to Site

Ratings

$5-$16 / Month

Enhance feedback with interactive, emoji-based forms for better customer engagement. Show more

The Emoji Feedback Form app revolutionizes customer feedback by offering a fun and engaging way to gather insights. This interactive app allows store owners to create visually appealing feedback forms using emojis, stars, or hearts, making it easier for customers to express their opinions quickly. With full customization options, you can tailor the forms to match your store’s branding effortlessly, ensuring a seamless integration. No coding skills are required, so you can start collecting feedback immediately and improve customer satisfaction effortlessly. The app is mobile-optimized, providing a smooth and consistent experience across all devices, enhancing customer engagement. Make the feedback process enjoyable and insightful with the Emoji Feedback Form app today.

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No coding required

Customizable forms

Mobile optimized

Interactive emojis

Add to Site

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