Best Order Editing Apps for Shopify Merchants

The Order Editing | Upsell app enhances customer service by allowing customers to self-service their order edits and supports post-purchase upsells. It integrates effortlessly with Shopify to boost average order value (AOV) and provide a clear return on investment (ROI).

• Self-Service Order Editing: Enables customers to make changes to their orders, such as editing addresses, products, shipping methods, and more, without contacting customer service.
• Post-Purchase Upsell: Offers additional products to customers after checkout, increasing the average order value with minimal effort.
• Email/SMS Marketing Integration: Reach out to customers with tailored offers through email and SMS to drive sales post-purchase.
• Easy Integration with Warehousing Software: Ensures seamless operations by preventing order cancellations and recreations, integrating smoothly with third-party logistics providers.
• Optional Self-Service Cancellations: Offers flexibility for customers to cancel orders with the option for store credit.

The app's outstanding advantages include significantly reducing customer support workload by allowing customers to make post-purchase edits seamlessly, thereby improving customer satisfaction. It boosts revenue through upsell opportunities, and users praise its intuitive setup and exceptional customer support. Customers appreciate the ability to quickly correct ordering mistakes, enhancing their overall shopping experience.

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Codify Order Edit allows customers to conveniently edit their order details, such as order items and shipping addresses, before the order is fulfilled. This improves the shopping experience by offering flexibility and ensuring satisfaction with the received products. The app also includes automated features to simplify order adjustments and refunds.

• Order Item Edits: Allow customers to modify the variant and quantity of order items.
• Shipping Address Control: Set which shipping address fields are editable and required.
• Time Limit Settings: Assign time limits for when order updates can be made.
• Automatic Refunds: Automatically refund the customer if the revised order total is lower.
• Customization Options: Personalize labels and text as needed to match your brand's voice.

Based on the app's reviews, Codefy ‑ Order Edit stands out for its user-friendly interface and reliable functionality, allowing for seamless order management. Customers highly appreciate the flexibility it provides in modifying orders and the smooth process for managing refunds. The app receives positive ratings for enhancing customer satisfaction and streamlining post-purchase operations.

EZ Fulfill ‑ Auto Fulfillment provides a robust solution for automating the fulfillment process by allowing bulk updates of order tracking numbers and order fulfillment through a convenient scheduler. It maintains order transparency by updating customers with tracking numbers and offers extensive automation features through various platforms like FTP/SFTP, Dropbox, or Amazon S3. The app seamlessly integrates with most 3PL and supplier file formats for maximal efficiency.

• Bulk Fulfillment Scheduler: Efficiently automate the bulk fulfillment of orders and updates of tracking numbers on a scheduled basis.
• Automation with Multiple Platforms: Utilize platforms like FTP/SFTP, Dropbox, or Amazon S3 for seamless order processing automation.
• Multi-Location Support: Enable fulfilling orders by locations and manage multiple data feeds for different suppliers.
• Comprehensive Order Management: Mark orders as paid, tag them, and keep customers informed through email notifications with tracking information.
• Integration with Various File Formats: Support for various 3PL and supplier file formats ensures compatibility and ease of use.

According to user reviews, EZ Fulfill ‑ Auto Fulfillment stands out for its exceptional ease of use and significant time-saving capabilities. Users have praised its seamless integration and customization options, which cater to diverse fulfillment needs, while also appreciating the reliable customer support provided.

CC Relocate+ Order Editor is a powerful tool that allows customers to edit their address or cancel unfulfilled orders, reducing customer service issues, lost packages, and unnecessary postage expenses. It is particularly useful for managing pre-orders, shipping delays, and typographical errors by enabling sellers to define rules on what can be changed based on various factors.

• Customer Editing: Customers can modify order details such as the shipping address or cancel orders from the order status page, confirmation emails, or their store account.
• Customization Controls: Define and enforce editing restrictions based on product details, processing times, and location to manage what can and cannot be changed.
• Order Tagging: Easily recognize and manage edited orders through convenient order tags, ensuring a streamlined tracking and processing workflow.
• Edit Limitations: Set expiration dates and limit the post-checkout timeframe during which orders can be edited to safeguard against unauthorized changes.

Customers consistently praise CC Relocate+ Order Editor for its adaptability and time-saving capabilities, highlighting its ability to prevent costly shipping errors and its seamless integration into the e-commerce workflow. Users appreciate the ease with which they can manage order changes and the significant reduction in customer service inquiries, resulting in a smoother shopping experience for both merchants and buyers.

The Yagi Address Edit Helper app empowers customers to update their order shipping addresses independently, eliminating the need for time-consuming customer support interactions. This ensures that parcels are delivered to their current and correct locations.

• User Autonomy: Allows customers to update shipping addresses themselves without contacting support.
• Ease of Access: Enables address updates directly from the order status and account pages.
• Time Limit Feature: Sets a timeframe within which customers can edit addresses, such as 2 days post-order.
• Product/Order Restrictions: Option to restrict address changes for specific products or tagged orders.
• Multilingual Support: The app is available in multiple languages, enhancing accessibility.

This app is renowned for its simplicity and flawless functionality. The intuitive multilingual interface and innovative tagging system for updated orders make it an invaluable tool, earning a top rating of 5/5 for its excellence and essential features.

Cleverific: Order Editing allows your customers to make self-serve changes to their orders, reducing the need for support interactions. It supports a variety of order edits including billing address updates, item exchanges, and tax modifications. The app helps streamline processes like abandoned cart recovery and draft order enhancements for various sales needs.

• Self-serve order edits: Enables customers to make changes or cancellations to their orders without having to contact support.
• Comprehensive order editing: Supports detailed edits for product options, shipping, billing addresses, pricing, and taxes.
• Order editing automations: Allows for automations such as adding gifts with purchase or splitting bundles.
• Enhanced draft orders: Facilitates crafting detailed custom orders and improving invoicing processes using draft orders.
• Efficient issue resolution: Quick and responsive customer support ensures any problems are swiftly addressed, enhancing user experience.

Cleverific: Order Editing is highly rated for its reliability, functionality, and customization. Users appreciate the responsive customer support, quick resolution of issues, and continuous addition of new features. It's regarded as a tried and true solution for efficient order editing processes, highly recommended for Shopify users.

Orderify empowers online shoppers by allowing them to edit and cancel orders independently. It streamlines the reordering process, enhances the customer experience, reduces support costs, and ultimately boosts sales.

• Self-service Order Cancellation: Customers can cancel their orders without needing assistance, providing flexibility and reducing support inquiries.
• Order Editing Flexibility: Provides customers with the ability to edit their orders by cancelling and reloading items into the shopping cart for easy adjustments.
• Simple Reordering: Facilitates the process for customers to effortlessly reorder any previous orders, promoting repeat purchases.

Orderify is a highly appreciated app, as reflected in user reviews touting its ability to save both time and money for customers and support teams, thereby enhancing customer support efficiency.

Revize: Order Editing & Upsell is redefining customer experience by empowering customers to manage their post-purchase journey, reduce friction, and increase satisfaction by allowing them to make changes to their orders. The app boosts average order value (AOV) and fosters customer loyalty through features like upsells, seamless refunds, automatic cancellations, and flexible order deadlines.

• Order Editing: Customers can update addresses, change quantities, switch products, and modify shipping methods, reducing support tickets and returns.
• Upsell Opportunities: Enable customers to add items to their orders before shipping, driving additional sales and increasing AOV.
• Automated Refunds: Offer flexible refunds with options for store credits or original payment methods, simplifying the refund process.
• Self-Service Cancellations: Allow customers to cancel orders independently, reducing support workload and enhancing operational efficiency.
• Customizable Order Windows: Set time limits for post-purchase order changes, providing a customizable and flexible service experience.

Revize has received glowing reviews for its outstanding ability to enhance customer satisfaction by enabling seamless control over post-purchase changes. Users praise the app for significantly reducing support tickets and facilitating upsells, contributing to increased sales and customer retention. The customer-friendly design and extensive customization options have also been highlighted as key advantages by reviewers.