Wix Unified communication apps 2025

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JivoChat Live Chat

$19 / Month

9

66 Reviews

Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

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Sendlane: Unified Email & SMS

$1550-$600 / Month

6.3

8 Reviews

Sendlane Unified Email, SMS and Reviews for eCommerce Show more

Sendlane: Unified Email & SMS is a comprehensive solution designed specifically for eCommerce brands looking to streamline their communication strategies. This app consolidates email, SMS, reviews, and forms into a single platform, enabling businesses to gain deep data-driven insights into customer behavior. By unifying communication channels, Sendlane empowers businesses to boost revenue, enhance customer retention, and provide exceptional customer experiences through automated processes. Users can benefit from professional, pre-built email templates and expert deliverability support to ensure messages reach their intended audience. The platform offers seamless management of all customer interactions and data across multiple stores in one centralized location. Additionally, Sendlane provides world-class, round-the-clock customer support, ensuring assistance whenever it’s needed.

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Pre-built templates

Revenue generation

Data management

Unified platform

Automation

Deep-data insights

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Shipsy

3PL Management Unified tracking, Communication & NDR update. Show more

Shipsy is a comprehensive logistics management app designed to streamline your delivery operations by integrating a wide range of hyperlocal, same-day, next-day, and courier partners. With Shipsy, businesses can easily automate courier bookings based on best rates, fastest turnaround times, or top performance metrics, ensuring efficient and cost-effective deliveries. The app offers standardized and unified tracking, providing a consolidated view of all deliveries, allowing for easy monitoring and management. Users can set personalized business rules to prioritize amongst different partners, optimizing delivery processes. Shipsy also enhances customer communication by sending real-time shipment status updates, non-delivery reasons, and corrective actions through WhatsApp, SMS, and email. This powerful tool serves as a one-stop solution to simplify logistics operations, improving both customer satisfaction and business efficiency.

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Carrier integration

Customer notifications

Unified tracking

Automated booking

Priority rules

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JivoChat Live Chat

$19 / Month

9

66 Reviews

Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

Try for Free

Whatsapp Marketing & Support

$9.99 / Month

Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.

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Personalized campaigns

E-commerce integration

Quick responses

Automated messages

Omnichannel support

Unified inbox

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PixelShyft

Enables a unified view of campaigns across Facebook & Google. Show more

PixelShyft is an essential campaign analytics tool designed specifically for Shopify store owners. It offers a comprehensive view of all your cross-channel campaign data, allowing you to easily analyze performance metrics and make data-driven decisions. By integrating seamlessly with Facebook and Google Ads, PixelShyft ensures real-time data updates, helping you optimize your marketing budget for maximum return on investment (ROI). The app is installed directly on your Shopify store, utilizing a unique identifier to track all events accurately, which is crucial for determining accurate return on ad spend (ROAS). With PixelShyft, you can effortlessly monitor complete campaign performance analytics across all channels. Its first-party tracking capability, along with one-click integration, streamlines the process of collecting vital marketing data. Overall, PixelShyft empowers businesses to enhance their marketing efforts and achieve better results with efficient budget management.

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One-click integration

Cross-channel analytics

Performance metrics analysis

Budget optimization

Real-time data updates

First-party tracking

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WildGoose Live Chat

One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Yobi Sync

Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.

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Sync shopify contacts

Unified communication

Respond via call

Respond via text

Respond via social media

Export notes

Try for Free

Elfsight Facebook Chat

$4.19 / Month

(3.4/5)

9 Reviews

"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.

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Selective page display

Instant website communication

Customizable chat triggers

Install App

Support Board ‑ Chat & Chatbot

Automate your customers' communication

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Monk Free Gift & Cart Upsell

$30-$80 / Month

8.3

417 Reviews

Upsell, cross sell & free gift across the entire user journey Show more

Monk Free Gift & Cart Upsell is a versatile app designed to boost your store's incremental sales with a measurable return on investment. It allows you to display various gift offers, discounts, recommendations, and nudges throughout the customer's buying journey—from product pages to the cart, through checkout, and even during post-purchase. The app offers robust customization options, enabling you to tailor the design and experience of its widgets and translate text to suit your brand's unique identity. With a powerful eligibility system, you can create personalized buyer experiences that enhance user engagement. Additionally, the app features tools for improving cart conversion by combining upsells with a tiered progress bar. Use it to set up upsells, cross-sells, and bundles, and offer gifts with specific product purchases, cart values, or quantities, all while optimizing the user experience with feature-rich popups. Plus, take advantage of upsells, tiered rewards, subscription upgrades, and gifts at checkout, especially for Shopify Plus users.

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Gift with purchase

Multilingual support

Customizable ui

Personalization options

Tiered promotions

Cross-platform integration

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Conjura: Profit Analytics

$199 / Month

7

7 Reviews

Compare your performance and take action to become profitable Show more

Conjura: Profit Analytics is an advanced eCommerce analytics tool designed for sales and marketing leaders seeking detailed insights into their digital advertising efforts. It provides SKU-level monitoring of ads across platforms like Google, Facebook, and TikTok, allowing users to assess product views, conversion rates, and return on ad spend (ROAS) with precision. Seamlessly integrating with both Amazon and Shopify, Conjura offers daily actionable insights to optimize eCommerce strategies. The app also features functionality to preserve and compare three years of Google Analytics Universal Analytics (UA) data against GA4 before UA's July retirement, ensuring no data is lost in transition. With one-click integration options for platforms such as Shopify, BigCommerce, and major ad networks, it delivers a comprehensive view of eCommerce operations. Incorporating AI-driven recommendations, Conjura aids in optimizing ad spend with personalized action steps, supported by expert guidance for a hassle-free setup experience.

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Quick setup

Actionable insights

Multi-platform tracking

Product-level ad spend tracking

Sku profitability analysis

Detailed product analytics

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eShipz

$12.99-$84.99 / Month

7.7

21 Reviews

Simplify eCommerce Shipping for Merchants with courier account

Real-time analytics

Multi-carrier integration

Bulk label printing

Sales channel integration

Ndr management

Forward shipment management

Try for Free

Gift Options Plus

$2.99-$9.99 / Month

(3/5)

8 Reviews

Elevate shopping with unified gift options management. Show more

Gift Options Plus is a versatile web app designed to integrate smoothly into your store, allowing you to enhance your customer's shopping experience with ease. The app features a user-friendly interface that lets you seamlessly customize gift options such as gift wrapping, message cards, and receipts. Offering a range of widgets, it provides diverse choices to suit different gifting needs, enabling you to set multiple options and selections. With straightforward integration that only requires a few clicks, you can get started with this app in just three steps. Its adaptability to diverse store themes, paired with detailed style settings, ensures a cohesive look in your store's design. For any questions or issues, Gift Options Plus offers reliable email support from dedicated engineers, ensuring you get the help you need promptly.

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Seamless integration

User-friendly interface

Customizable widgets

Gift wrapping options

Theme adaptation

Message cards

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Unified Tracking

$39.99 / Month

7.8

1 Reviews

Hassle free tracking now. Show more

Unified Tracking by Alchemaive revolutionizes the way customers and sellers handle order tracking. Designed to alleviate the frustration of both parties, this app provides a streamlined platform where customers can effortlessly monitor their orders in real-time. By using an order ID, email, or contact number, customers gain easy access to detailed updates at every stage of the delivery process. Merchants benefit from the app's ability to integrate multiple courier accounts, enabling them to efficiently manage order statuses. This comprehensive tool not only enhances customer satisfaction but also reduces the workload on sellers, making order tracking a hassle-free experience for everyone involved. With Unified Tracking, both merchants and customers enjoy a seamless, stress-free order monitoring system.

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Order tracking

Multiple couriers

Track via id

Try for Free

Swift

(2/5)

2 Reviews

Reliable & affordable door-to-door shipping service for India Show more

Swift is a premier courier service in India, specifically tailored to offer dependable and cost-effective shipping solutions for businesses and brands. Renowned among e-commerce retailers, Swift stands out with its advanced functionalities like AI-powered Smart Courier selection, which ensures optimal delivery choices. The service boasts an extensive network, covering over 29,000 pin codes across the country, allowing businesses to significantly enhance their market reach. Key features include next-day COD settlements to improve cash flow and comprehensive tools like Automated NDR, RTO Prediction, and real-time monitoring. Swift provides dedicated account managers and support teams to address client needs swiftly and effectively. With no minimum order quantities and no subscription requirements, Swift is an ideal choice for businesses seeking efficiency and reliability in their shipping operations.

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Cod verification

Address verification

Real-time monitoring

Dedicated account manager

Ai-powered courier

Next day cod

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Unified Repairs Support

$14.99-$49.99 / Month

(3.5/5)

4 Reviews

All-in-One Repair Management Software Show more

Unified Repairs Support is a comprehensive app designed to streamline the repair management process for businesses. It allows users to create unlimited repair requests, ensuring efficient tracking and management of tasks. With the ability to register customers with each repair request, businesses can maintain detailed customer records. The app offers flexibility in managing request statuses, allowing customization beyond the standard "open," "repaired," and "completed" labels, complemented by assigning vibrant colors for easy status identification. Users can track the history of repairs and create unlimited email templates linked to various statuses, facilitating seamless communication throughout the repair process. Additionally, the app simplifies inventory management by enabling users to generate draft orders based on the products used in repairs. Easy to install, with features like internal chat history, ticket notifications, and customer-side form integration, Unified Repairs Support enhances operational efficiency from request submission to completion.

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Email templates

Draft orders

Unlimited repair requests

Customer registration

Status change

Repair history tracking

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jackyun Cross-border ERP

Provide digital solutions for cross-border enterprises Show more

Jackyun Cross-border ERP is a comprehensive solution designed to streamline and optimize the management of international business operations. The app supports the unified handling of multi-site, multi-store, multi-language, and multi-currency orders, making it ideal for businesses operating across different regions. It offers seamless integration with various international logistics providers and supports efficient overseas warehouse inventory management. The app also enables full process tracking of customs declaration, clearance, damage, and refund orders, enhancing transparency and control. Additionally, it provides robust tools for sales, cost, and profit accounting, empowering businesses to achieve effective digital management. With features like intelligent order processing and quick implementation, Jackyun Cross-border ERP significantly improves operational efficiency and reduces labor costs.

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International logistics

Multiple currencies

Overseas warehouse

Multilingual orders

Multiple sites

Customs tracking

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Conversios Meta Conversion API

$4.99-$59 / Month

Quick and accurate tracking for Facebook Conversions API. Show more

Conversios Meta Conversion API is an innovative platform designed to elevate the performance of your Facebook Ads campaigns through seamless integration of Facebook Pixel and Conversions API (CAPI). The app provides an intuitive interface that simplifies the management of both tools, ensuring accurate tracking of key events and driving maximum effectiveness for your advertising efforts. With its deep attribution insights, Conversios enables you to build dynamic remarketing audiences, allowing for highly targeted messaging to potential customers. The platform's robust CAPI integration minimizes tracking issues, even in environments with limited browser cookies, ensuring reliable capture and attribution of conversions. By offering comprehensive event data insights, Conversios empowers marketers with the knowledge needed to make informed decisions and optimize campaign strategies. Overall, it is an essential tool for businesses looking to enhance the precision and impact of their Facebook Ads.

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Intuitive interface

Dynamic remarketing

Unified pixel tracking

Seamless capi integration

Key event tracking

Deep attribution insights

Try for Free

Robust NetSuite Integrator

$80-$500 / Month

7.7

67 Reviews

Successfully implement with Prebuilt NetSuite Integration Show more

Robust NetSuite Integrator offers a powerful solution for businesses using both Shopify and NetSuite, facilitating a seamless synchronization of transactions between the two platforms. This app simplifies the management of payments, taxes, and financial records by eliminating the need for manual data entry, ensuring accuracy and saving valuable time. With its advanced features, businesses can enjoy precise reporting that provides a comprehensive financial overview, enhancing decision-making processes. The integration optimizes order processing and fulfillment with precision, while offering accurate inventory control for better stock management. By streamlining operations and elevating financial reporting efficiency, it boosts overall productivity through automated, synchronized workflows. Ultimately, Robust NetSuite Integrator empowers businesses to maintain greater financial control and operational accuracy.

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Automated workflows

Order processing

Inventory control

Payment management

Accurate reporting

Transaction synchronization

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